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2016 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2016 Subaru Forester are substantially higher than the model-year median of 131.

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When problems were reported

Mileage at the reported incident

217 reports with mileage · 196 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

39 crash reports3 fire reports14 injury reports

Visibility/wiper complaints

20 reports
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24,600 miles · Feb 23, 2020
Visibility/wiper

THE WINDSHIELD ON MY 2016 FORESTER SUBARU CRACKED FROM THE PASSENGER BOTTOM SEAM THEN UP & ACROSS TOWARDS THE DRIVERS SIDE. IT HAS SO FAR STOPPED NEAR THE CENTER. I BELIEVE I HAVE A DEFECTIVE WINDSHIELD. THE PASSENGER SAW IT BUT SAID SHE DIDNT SEE IT THE DAY BEFORE. IT WAS SEEN WHILE DRIVING ON THE STREET. I WILL CONTACT MY INSU…

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THE WINDSHIELD ON MY 2016 FORESTER SUBARU CRACKED FROM THE PASSENGER BOTTOM SEAM THEN UP & ACROSS TOWARDS THE DRIVERS SIDE. IT HAS SO FAR STOPPED NEAR THE CENTER. I BELIEVE I HAVE A DEFECTIVE WINDSHIELD. THE PASSENGER SAW IT BUT SAID SHE DIDNT SEE IT THE DAY BEFORE. IT WAS SEEN WHILE DRIVING ON THE STREET. I WILL CONTACT MY INSURANCE COMPANY TOMORROW 2/24/2020 BUT I HAVE A HIGH DEDUCTIBLE SO I WILL HAVE TO PAY OUT OF POCKET FOR A REPAIR OR REPLACEMENT.

NHTSA ODI #11310963

31,122 miles · Feb 23, 2020
Visibility/wiper

ON 2/18/2020 A SPONTANEOUS WINDSHIELD BREAKAGE EVENT OCCURED ON MY 2016 SUBARU FORESTER WHILE STOPPED AT A STOPLIGHT ON A CITY STREET. A CRACK DEVELOPED IN THE WINDSHIELD. THE POINT OF ORIGIN WAS THE EMBEDDED WINDSHIELD WIPER BLADE DE-ICER ELEMENT ON THE DRIVER'S SIDE. A HORIZONTAL CRACK THEN SPREAD FROM LEFT TO RIGHT ACROSS THE…

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ON 2/18/2020 A SPONTANEOUS WINDSHIELD BREAKAGE EVENT OCCURED ON MY 2016 SUBARU FORESTER WHILE STOPPED AT A STOPLIGHT ON A CITY STREET. A CRACK DEVELOPED IN THE WINDSHIELD. THE POINT OF ORIGIN WAS THE EMBEDDED WINDSHIELD WIPER BLADE DE-ICER ELEMENT ON THE DRIVER'S SIDE. A HORIZONTAL CRACK THEN SPREAD FROM LEFT TO RIGHT ACROSS THE WINDSHIELD TRANSVERSING THE AREA DIRECTLY ABOVE THE DE-ICER HEATING ELEMENT. I TOOK THE CAR TO THE LOCAL SUBARU DEALER'S SERVICE DEPARTMENT ON 2/19/2020 WHERE THE SERVICE MANAGER ASSESSED THE WINDSHIELD, DETERMINING THAT THERE WEREN'T ANY IMPACT MARKS RESPONSIBLE FOR THE SPONTANEOUS WINDSHIELD BREAKAGE. HE TOOK PICTURES, COMPLETED AN ORDER ON RECORD AND FILED A REPORT WITH THE REGIONAL SUBARU OFFICE. CLAIM #TL1-53388627724. ON 2/21/2020 THE REGIONAL SUBARU OFFICE DENIED A CLAIM TO REPLACE THE WINDSHIELD AND PERFORM THE NECESSARY RECALIBRATION OF THE EYESIGHT SYSTEM BECAUSE THE WINDSHIELD IS OUT OF THE WARRANTY PERIOD OF THREE YEARS. MY CAR IS THREE YEARS AND TEN MONTHS OLD. MILEAGE WAS 31,122 ON 2/18/2020.

NHTSA ODI #11310940

86,789 miles · Feb 22, 2020
Visibility/wiper

VEHICLE WAS PARKED IN DRIVEWAY IN LAS VEGAS WITH NOTHING OVERHEAD. CAME OUT TO GO TO THE STORE AND THE WINDSHIELD WAS CRACKED ON DRIVER'S SIDE. HAD DRIVEN THE CAR EARLIER IN THE DAY AND THIS CRACK WAS NOT THERE. JUST READ ABOUT THE CLASS ACTION LAWSUIT AND WONDER IF MY 2016 WITH EYESIGHT IS POSSIBLY IN THE SAME SITUATION.

NHTSA ODI #11310783

Mileage unknown · Nov 14, 2019
Unknown Or OtherVisibility/wiper

WEAK OR THIN WINDSHIELD THAT CHIPS/CRACKS EASILY CAUSING VISIBILITY ISSUES AT NIGHT/RAIN/SNOW ETC.

NHTSA ODI #11280211

38,200 miles · Oct 28, 2019
Unknown Or OtherVisibility/wiper

WINDSHIELD RANDOMLY CRACKED

NHTSA ODI #11271531

40,000 miles · Sep 22, 2019
Visibility/wiper

WHILE DRIVING ON STRAIGHT ROAD WITH NO VEHICLES ANYWHERE AROUND OR ANY ROAD DEBRIS HEARD WHAT SOUNDED LIKE WINDSHIELD GLASS IMPACT. SAW NO DAMAGE. NO CRACK APPEARED. 4 HOURS LATER HAD 12 INCH CRACK FROM BOTTOM LEFT BASE OF WINDSHIELD. THERE WAS NO IMPACT AS NO OTHER VEHICLE WAS AROUND ME WHEN THIS OCCURRED. WEATHER WAS A SUNNY 7…

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WHILE DRIVING ON STRAIGHT ROAD WITH NO VEHICLES ANYWHERE AROUND OR ANY ROAD DEBRIS HEARD WHAT SOUNDED LIKE WINDSHIELD GLASS IMPACT. SAW NO DAMAGE. NO CRACK APPEARED. 4 HOURS LATER HAD 12 INCH CRACK FROM BOTTOM LEFT BASE OF WINDSHIELD. THERE WAS NO IMPACT AS NO OTHER VEHICLE WAS AROUND ME WHEN THIS OCCURRED. WEATHER WAS A SUNNY 75 AT THE TIME. BAD GLASS? VEHICLE HAS EYESIGHT. IN MOTION AT 50 MPH, GOING STRAIGHT ON COUNTRY 2 LANE ROAD. BEGINNING OF FRACTURE IS TOO LOW TO HAVE BEEN AN IMPACT.

NHTSA ODI #11257181

32,000 miles · Apr 25, 2019
Visibility/wiper

THE WINDSHIELD SEEMS TO BE BRITTLE. ROCK CHIPS DEVELOP INTO LONG CRACKS THAT CONTINUE LENGTHENING WITHIN WEEKS. ROCK CHIPS CANNOT BE REPAIRED WITHOUT FURTHER CRACKING CONTINUING. ONE TECHNICIAN TRIED SIX TIMES TO REPAIR A CRACK. THE WINDSHIELD HAD TO BE REPLACED FOR $802.13 AND A CLAIM FILED WITH INSURANCE. WITHIN 14 MONTHS THE …

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THE WINDSHIELD SEEMS TO BE BRITTLE. ROCK CHIPS DEVELOP INTO LONG CRACKS THAT CONTINUE LENGTHENING WITHIN WEEKS. ROCK CHIPS CANNOT BE REPAIRED WITHOUT FURTHER CRACKING CONTINUING. ONE TECHNICIAN TRIED SIX TIMES TO REPAIR A CRACK. THE WINDSHIELD HAD TO BE REPLACED FOR $802.13 AND A CLAIM FILED WITH INSURANCE. WITHIN 14 MONTHS THE WINDSHIELD HAS DEVELOPED A SNACKING CRACK THAT IS CONTINUING TO GROW FROM A ROCK CHIP AGAIN. IT'S CONCERNING THAT ANOTHER INSURANCE CLAIM WILL NEED TO BE FILED AND THAT THE WINDSHIELD CAN NOT WITHSTAND NORMAL ROCK CHIPS. IT IS ALSO CONCERNING HOW THE WINDSHIELD WILL PERFORM IN AN ACCIDENT. ALSO THE REQUIRED WINDSHIELD TO MAINTAIN 'EYESIGHT' IS NOT AFFORDABLE WITHOUT FILING AN INSURANCE CLAIM. THE CHIPS DEVELOP WHEN DRIVING 50-65 MILES AN HOUR ON THE HIGHWAY.

NHTSA ODI #11203701

34,500 miles · Apr 13, 2019
Visibility/wiper

I WAS DRIVING DOWN THERE HIGHWAY IN UTAH WITH NO VEHICLES IN FRONT OF ME. I HEARD A LOUD CRACKING NOISE COME FROM THE PASSENGER SIDE UPPER CORNER OF THE WINDSHIELD. I STOPPED AND INSPECTED THE WINDSHIELD AND DID NOT SEE AND CHIPS OR CRACKS. I KEPT DRIVING ON THE HIGHWAY FOR APPROXIMATELY 4 HOURS AND WHEN I STOPPED I NOTICED A 4 …

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I WAS DRIVING DOWN THERE HIGHWAY IN UTAH WITH NO VEHICLES IN FRONT OF ME. I HEARD A LOUD CRACKING NOISE COME FROM THE PASSENGER SIDE UPPER CORNER OF THE WINDSHIELD. I STOPPED AND INSPECTED THE WINDSHIELD AND DID NOT SEE AND CHIPS OR CRACKS. I KEPT DRIVING ON THE HIGHWAY FOR APPROXIMATELY 4 HOURS AND WHEN I STOPPED I NOTICED A 4 INCH CRACK IN THE UPPER AREA OF THE PASSENGER SIDE WHERE THE ORIGINAL CRACKING NOISE CAME FROM. THERE WAS SIGNIFICANT TEMPERATURE FLUCTUATIONS THIS PAST WEEK WHILE IN UTAH (30F AT NIGHT AND 60-65F DURING THE DAY). THE HIGHWAY WAS SMOOTH (NOT BUMPY OR ROUGH). IT WAS A CLEAR AND SUNNY DAY.

NHTSA ODI #11196017

6,000 miles · Nov 30, 2016
Visibility/wiper

WE NOTICED A TINY CHIP IN THE WINDSHIELD ONE DAY. WE DID NOT SEE OR HEAR IT HAPPEN AND IT WAS TOO SMALL TO REPAIR (NO BUBBLE TO FILL), SO WE HAD NO CHOICE BUT TO LEAVE IT ALONE AND HOPE IT DIDN'T SPREAD. A FEW WEEKS LATER THE WEATHER CHANGED AND IT BECAME A 2FT LONG CRACK ACROSS THE DRIVER'S SIDE OF THE WINDSHIELD. THE DEALER TO…

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WE NOTICED A TINY CHIP IN THE WINDSHIELD ONE DAY. WE DID NOT SEE OR HEAR IT HAPPEN AND IT WAS TOO SMALL TO REPAIR (NO BUBBLE TO FILL), SO WE HAD NO CHOICE BUT TO LEAVE IT ALONE AND HOPE IT DIDN'T SPREAD. A FEW WEEKS LATER THE WEATHER CHANGED AND IT BECAME A 2FT LONG CRACK ACROSS THE DRIVER'S SIDE OF THE WINDSHIELD. THE DEALER TOLD ME TODAY THAT THE MANUFACTURER WOULD COVER IT ONLY IF THE CRACK ORIGINATED FROM THE BOTTOM, NOT FROM A ROCK IN THE MIDDLE. HOWEVER, THE PROBLEM OF WEAK GLASS THAT EASILY CHIPS AND THEN CRACKS IS WIDESPREAD WITH THIS VEHICLE AND IT IS CLEARLY RELATED TO THE GLASS HEATER, WHICH HEATS THE BOTTOM BUT NOT THE TOP OF THE WINDSHIELD. THE COMBINATION OF WEAK GLASS UNDER TENSION AND DIFFERENTIAL HEATING IS A DESIGN FLAW FOR WHICH THE MANUFACTURER SHOULD BE RESPONSIBLE.

NHTSA ODI #10928689

14,000 miles · Jul 30, 2016
Visibility/wiper

MY CAR WAS PARKED AND THE WINDOW SUDDENLY SHATTERED FOR NO REASON. IF I HAD BEEN DRIVING THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. IT WAS ONLY 76 DEGREES AND SUDDENLY I HEARD A LOUD NOISE. NOW THERE IS GLASS ALL INSIDE MY DOOR. THIS COULD HAVE BEEN VERY DANGEROUS. I THINK IT MUST HAVE BEEN A DEFECTED WINDOW. I HAVE HAD MY CAR …

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MY CAR WAS PARKED AND THE WINDOW SUDDENLY SHATTERED FOR NO REASON. IF I HAD BEEN DRIVING THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. IT WAS ONLY 76 DEGREES AND SUDDENLY I HEARD A LOUD NOISE. NOW THERE IS GLASS ALL INSIDE MY DOOR. THIS COULD HAVE BEEN VERY DANGEROUS. I THINK IT MUST HAVE BEEN A DEFECTED WINDOW. I HAVE HAD MY CAR PARKED AT WORK ON HOTTER DAYS SUCH AS 97 DEGREES WITH NO PROBLEM. THIS IS A NEW CAR AND MY FIRST SUMMER OWNING IT AND I HAVE TO HAVE THIS OCCUR. I HAVE PICTURES BUT HAD TAKEN THEM WITH MY PHONE CAMERA. IF NEEDED I CAN SEND THEM TO A WEBSITE FROM MY PHONE.

NHTSA ODI #10891833

Official recalls

3

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

19V149000 · Exterior Lighting:brake Lights:switch

Feb 28, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

Consequence & remedy

Consequence: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Remedy: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.

16V162000 · Engine And Engine Cooling:engine:gasoline:turbo/supercharger

Mar 21, 2016

Subaru of America, Inc. (Subaru) is recalling certain model year 2015-2016 WRX vehicles manufactured April 10, 2015, to October 21, 2015, and Forester 2.0XT vehicles manufactured April 10, 2015, to October 20, 2015. The turbocharger air intake duct may crack and possibly result in an engine stall.

Consequence & remedy

Consequence: An engine stall increases the risk of a crash.

Remedy: Subaru will notify owners, and dealers will inspect the turbocharger air intake duct, and replace it as necessary, free of charge, depending on the lot number found on the duct. The recall began April 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTA-62.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems