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2016 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2016 Subaru Forester are substantially higher than the model-year median of 131.

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When problems were reported

Mileage at the reported incident

217 reports with mileage · 196 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

39 crash reports3 fire reports14 injury reports

Unknown Or Other complaints

69 reports
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Mileage unknown · Aug 25, 2021
Unknown Or Other

I was into hour 6 of a 7 hour drive. I had 2 bars left on the gas meter. I was on the highway driving about 70 MPH on a major interstate. Suddenly the car acted like it shifted into neutral (though I did not) and could not accelerate and all the lights on the dashboard lit up. Luckily I was in the left lane and could get to the …

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I was into hour 6 of a 7 hour drive. I had 2 bars left on the gas meter. I was on the highway driving about 70 MPH on a major interstate. Suddenly the car acted like it shifted into neutral (though I did not) and could not accelerate and all the lights on the dashboard lit up. Luckily I was in the left lane and could get to the side quickly, but the car essentially suddenly quit without any warning. If I were in the middle lane I fear I could have been in a terrible accident since I was decelerating quickly and have no idea if my brake lights or anything was working properly while this happened. No engine lights on the dash came on prior and the car was running just fine the entire trip up until that moment. After I pulled over I opened the hood and nothing seemed overtly wrong. I tried to start up car at least 3 times and when I did it acted like it was trying to do something and lights flashed on dashboard as it was trying to turn over, but I could not get it started again. Had it towed to a subaru dealership and they are telling me it started right up after sitting overnight there and they can't find anything wrong when they run diagnostics. I don't feel comfortable driving the vehicle again knowing this happened and could happen again without warning. It could have been in a terrible accident involving myself (and my kids) and other people on the highway.

NHTSA ODI #11430416

92,102 miles · Apr 16, 2021
Unknown Or Other

MY FORESTER HAD AN ISSUE WHERE I COULD NOT GET THE KEY OUT OF THE IGNITION ONCE I WAS STOPPED AND IN PARK. I HAD TO REPEATEDLY TURN THE CAR ON AND OFF AND MOVE THE SHIFTER BACK INTO AND OUT OF GEAR TO GET THE KEY OUT. I HAD MY CAR REPAIRED AT THE DEALERSHIP AT A COST OF $419. I FIRST HEARD ABOUT AN ISSUE LIKE THIS WHILE WAITI…

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MY FORESTER HAD AN ISSUE WHERE I COULD NOT GET THE KEY OUT OF THE IGNITION ONCE I WAS STOPPED AND IN PARK. I HAD TO REPEATEDLY TURN THE CAR ON AND OFF AND MOVE THE SHIFTER BACK INTO AND OUT OF GEAR TO GET THE KEY OUT. I HAD MY CAR REPAIRED AT THE DEALERSHIP AT A COST OF $419. I FIRST HEARD ABOUT AN ISSUE LIKE THIS WHILE WAITING IN THE DEALERSHIP LOBBY LISTENING TO ANOTHER FORSTER OWNER WHO HAD THIS ISSUE. SINCE THEN OUR FRIEND AND OUR DAUGHTER HAVE ALSO HAD THIS ISSUE WITH THEIR SUBARU CROSSTREKS. THEREFORE, SINCE THIS SEEMS TO BE A SYSTEMIC PROBLEM, IS IT POSSIBLE TO HAVE THEM ISSUE A RECALL FOR THIS DEFECT?

NHTSA ODI #11408335

40,000 miles · Mar 15, 2021
Electrical SystemUnknown Or Other

KEY OFTEN WILL NOT ROTATE TO THE LOCK POSITION SO THE KEY MAY BE REMOVED AFTER VEHICLE IIS STOPPED. THE TRANSMISSION IS SET FOR PARK AND THE PARKING BRAKE IS ALSO SET AT THE TIME. THIS HAPPENS REGULARLY NOW AND HAS BEEN FOR OVER A MONTH. AT TIMES, I'VE BEEN SUCCESSFUL WHEN ROTATING THE KEY TO START AND TURN OFF THE ENGINE SEVERA…

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KEY OFTEN WILL NOT ROTATE TO THE LOCK POSITION SO THE KEY MAY BE REMOVED AFTER VEHICLE IIS STOPPED. THE TRANSMISSION IS SET FOR PARK AND THE PARKING BRAKE IS ALSO SET AT THE TIME. THIS HAPPENS REGULARLY NOW AND HAS BEEN FOR OVER A MONTH. AT TIMES, I'VE BEEN SUCCESSFUL WHEN ROTATING THE KEY TO START AND TURN OFF THE ENGINE SEVERAL TIMES, BUT RESULTS ARE NOT CONSISTANT.

NHTSA ODI #11402966

55,000 miles · Feb 3, 2021
Power TrainService BrakesUnknown Or Other

KEY STUCK IN IGNITION WHEN CAR IS IN PARK.

NHTSA ODI #11394412

15,000 miles · Jan 29, 2021
Unknown Or OtherVehicle Speed ControlCrash

I WAS PREPARING TO PARK MY CAR ,IN THE PARKING LOT OF THE GIANT PARKING LOT MY FOOT WAS ON THE BRAKE AND THE CAR WAS ALMOST AT A COMPLETE STOP WHEN THE CAR SUDDENLY ACCELERATED . UPON ACCELERATION, THE CAR HIT THE STEEL CONSTRUCTION UNIT THAT IS BUILT TO STORE THE CUSTOMER SHOPPING CARTS AND DRAGGED THIS FORWARD BEFORE CRASHIN…

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I WAS PREPARING TO PARK MY CAR ,IN THE PARKING LOT OF THE GIANT PARKING LOT MY FOOT WAS ON THE BRAKE AND THE CAR WAS ALMOST AT A COMPLETE STOP WHEN THE CAR SUDDENLY ACCELERATED . UPON ACCELERATION, THE CAR HIT THE STEEL CONSTRUCTION UNIT THAT IS BUILT TO STORE THE CUSTOMER SHOPPING CARTS AND DRAGGED THIS FORWARD BEFORE CRASHING INTO THE SIDE OF A VEHICLE THAT WAS IN THE NEXT AISLE

NHTSA ODI #11390652

28,000 miles · Jan 25, 2021
Unknown Or Other

THE KEY IS GETTING STUCK IN THE IGNITION AFTER PARKING. THIS ISSUE IS HAPPENING SEVERAL TIMES.

NHTSA ODI #11389839

100,000 miles · Dec 26, 2020
Air BagsSeatsUnknown Or Other

ON NOVEMBER 7, 2020 AROUND 630PM, I WAS DRIVING ON CITY STREET GOING NW ON SUNSET IN FAIR OAKS, CA IN A FAR RIGHT LANE. I WAS DRIVING ABOUT 35 TO 40 MPH WITH ONE OTHER CARS INFRONT OR BESIDES ME. CERTAINLY WHILE I WAS DRIVING, I HEARD A LOUD BOOM. IMMEDIATELY AFTER THE LOUD BOOM, I COULD NOT SEE AND REALIZED MY STEERING WHEEL AI…

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ON NOVEMBER 7, 2020 AROUND 630PM, I WAS DRIVING ON CITY STREET GOING NW ON SUNSET IN FAIR OAKS, CA IN A FAR RIGHT LANE. I WAS DRIVING ABOUT 35 TO 40 MPH WITH ONE OTHER CARS INFRONT OR BESIDES ME. CERTAINLY WHILE I WAS DRIVING, I HEARD A LOUD BOOM. IMMEDIATELY AFTER THE LOUD BOOM, I COULD NOT SEE AND REALIZED MY STEERING WHEEL AIRBAG DEPLOYED. THEN I LOOKED TO MY RIGHT I SAW A DEER LIMPING. SO I IMMEDIATELY KNEW I JUST HIT A DEER FROM MY FRONT LEFT CORNER BUMPER AFTER I PULLED OVER TO THE SIDE STREET. AFTER I PULLED OVER TO THE SIDE STREET I NOTICE ALL AIRBAGS IN THE CAR DEPLOYED INCLUDING THE SEATS, DASHBOARD, ROOF AND SIDE AIRBAGS. I TOOK MY CAR TO GET ESTIMATE FOR THE REPAIR. I WAS TOLD THAT BASE ON THE DAMAGE OF THE VEHICLE HIT BY THE DEER, THERE IS NO WAY THAT THE ENTIRE AIRBAGS IN THE CAR SHOULDN'T BE DEPLOYED. SO I COMAINT TO SUBARU. IT IS STILL UNDER INVESTIGATION. I BELIEVE HITTING THE DEER SHOULD HAVE NOT MADE THE AIRBAGS TO DEPLOYED ESPECIALLY THE ENTIRE AIRBAGS SYSTEM. THE ESTIMATE CAME OUT TO BE OVER $15000 TO FIX. MORE THAN THE VALUE OF THE CAR.

NHTSA ODI #11384981

39,000 miles · Dec 15, 2020
Fuel/propulsion SystemUnknown Or Other

THIS CAR WILL SUDDENLY LOSE POWER WHEN UNDERWAY WITHOUT ANY WARNING OR PREDICTABILITY. EXTREMELY DANGEROUS IF ENTERING TRAFFIC OR EVEN WHEN MOVING ON CONGESTED ROADS. NO ABILITY TO ACCELERATE AT ALL, THE CAR JUST DIES WITHOUT WARNING. THE PROBLEM IS INTERMITTENT AND HAS HAPPENED MONTHS AND EVEN YEARS APART. ALL ATTEMPTS BY THE S…

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THIS CAR WILL SUDDENLY LOSE POWER WHEN UNDERWAY WITHOUT ANY WARNING OR PREDICTABILITY. EXTREMELY DANGEROUS IF ENTERING TRAFFIC OR EVEN WHEN MOVING ON CONGESTED ROADS. NO ABILITY TO ACCELERATE AT ALL, THE CAR JUST DIES WITHOUT WARNING. THE PROBLEM IS INTERMITTENT AND HAS HAPPENED MONTHS AND EVEN YEARS APART. ALL ATTEMPTS BY THE SUBARU SERVICE TEAM HAVE FAILED TO REPLICATE THE PROBLEM AND FIXING GUESSES AT TO WHAT MIGHT BE WRONG HAVE FAILED. I AM THE SECOND OWNER AND HAVE COME TO FIND THAT THE FIRST OWNER RETURNED THIS AS A LEMON FOR THE SAME PROBLEM. NOW SUBARU OF AMERICA IS REFUSING TO ACKNOWLEDGE THERE IS A PROBLEM AND WON'T AGREE TO TAKE THE CAR BACK AND GET IT OFF THE ROAD PERMANENTLY BEFORE SOMEONE DIES OR GETS KILLED AS A RESULT OF THIS ISSUE. SINCE IT IS INTERMITTENT AND THE SERVICE PEOPLE CAN'T REPLICATE THE PROBLEM IT MUST NOT EXIST AND YET THREE DRIVERS IN MY FAMILY HAVE EXPERIENCED IT AND A PRIOR OWNER (I HAVE NO IDEA WHO THIS IS) RETURNED THE CAR WITH THE SAME INDEPENDENT EXPERIENCE. DO NOT BUY THIS CAR UNDER ANY CIRCUMSTANCE. I AM SURE WHEN THIS CAR WAS FIRST RETURNED AS A LEMON THEY COULDN'T ISOLATE THE PROBLEM SINCE THEY COULDN'T RECREATE IT. I SUSPECT THAT THEY FIXED WHAT THEY 'THOUGHT' WAS THE PROBLEM. BECAUSE THE PROBLEM IS INTERMITTENT A TEST DRIVE OF EVEN A THOUSAND MILES MIGHT NOT REVEAL THE PROBLEM. THEY PUT IT BACK OUT THERE AS FIXED AND LIKE NEW. NOW THAT THE SAME PROBLEM HAS RECURRED IT IS UNCONSCIONABLE TO NOT TAKE THIS CAR BACK AS A TWO TIME LEMON AND DESTROY IT BEFORE A MAJOR ACCIDENT OCCURS.

NHTSA ODI #11383476

Mileage unknown · Oct 9, 2020
Unknown Or Other

I TOOK MY 2016 SUBARU FORESTER IN FOR SERVICE AND MENTIONED A STICKY IGNITION. I WAS TOLD THE SHIFTER PLATE ASSEMBLY NEEDED TO BE REPLACED AT A REPAIR OF $600.00. THE CAR HAS 45,000 MILES. I QUESTIONED THE SERVICE DEPARTMENT ABOUT HOW OFTEN THIS HAPPENS WITH IT BEING A RELATIVELY LOW MILES CAR AND HE STATED THAT HE IS REPAIRI…

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I TOOK MY 2016 SUBARU FORESTER IN FOR SERVICE AND MENTIONED A STICKY IGNITION. I WAS TOLD THE SHIFTER PLATE ASSEMBLY NEEDED TO BE REPLACED AT A REPAIR OF $600.00. THE CAR HAS 45,000 MILES. I QUESTIONED THE SERVICE DEPARTMENT ABOUT HOW OFTEN THIS HAPPENS WITH IT BEING A RELATIVELY LOW MILES CAR AND HE STATED THAT HE IS REPAIRING 3 OTHERS IN THE DEALERSHIP JUST TODAY. I ALSO READ THAT SUBARU REPLACED THE ASSEMBLY DUE TO PROBLEMS WITH THEIR LAST ITERATION. I AM CONCERNED THERE IS ANOTHER ISSUE WITH THIS ASSEMBLY AND IT NEEDS TO BE RECALLED.

NHTSA ODI #11363563

67,000 miles · Sep 17, 2020
Unknown Or Other

KEY DOES NOT RELEASE FROM THE IGNITION WHEN CAR IS STOPPED, TRANSMISSION IS IN PARK AND FOOT BRAKE IS APPLIED.

NHTSA ODI #11355559

Official recalls

3

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

19V149000 · Exterior Lighting:brake Lights:switch

Feb 28, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

Consequence & remedy

Consequence: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Remedy: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.

16V162000 · Engine And Engine Cooling:engine:gasoline:turbo/supercharger

Mar 21, 2016

Subaru of America, Inc. (Subaru) is recalling certain model year 2015-2016 WRX vehicles manufactured April 10, 2015, to October 21, 2015, and Forester 2.0XT vehicles manufactured April 10, 2015, to October 20, 2015. The turbocharger air intake duct may crack and possibly result in an engine stall.

Consequence & remedy

Consequence: An engine stall increases the risk of a crash.

Remedy: Subaru will notify owners, and dealers will inspect the turbocharger air intake duct, and replace it as necessary, free of charge, depending on the lot number found on the duct. The recall began April 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTA-62.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems