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2016 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2016 Subaru Forester are substantially higher than the model-year median of 131.

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When problems were reported

Mileage at the reported incident

217 reports with mileage · 196 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

39 crash reports3 fire reports14 injury reports

Unknown Or Other complaints

69 reports
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Mileage unknown · Jul 29, 2026
Unknown Or Other

2016 Subaru Forester – Replacement of Air-conditioning Condenser – July 2026 A/C was demonstrating signs of failure in early July. While researching for issues with the 2016 A/C failing, it was uncovered that the compressor on the vehicle would be subject to a replacement upon failure (Subaru Service Information Number 10-84-16…

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2016 Subaru Forester – Replacement of Air-conditioning Condenser – July 2026 A/C was demonstrating signs of failure in early July. While researching for issues with the 2016 A/C failing, it was uncovered that the compressor on the vehicle would be subject to a replacement upon failure (Subaru Service Information Number 10-84-16). The vehicle was equipped with a compressor that reflected a recalled part number, but per Subaru the Vehicle Identification Number (VIN) was not included in the recall, The vehicle was brought in for service on July 2026. It was determined that the compressor was fine, that the issue was with the condenser. The vehicle was left for repair. More research was done on 2016 Subaru Forester Condenser issues. Two issues were found, one spelled out in Subaru Service Bulletin Number 15-222-18, dated 05/10/18, the other was spelled out in Subaru Service Program Bulletin Number WRB-21R, dated 02/17/21, revised on 04/30/21. The old Condenser was requested, there was an intention to review the part number (P/N). There was a concern that since the Compressor did not match the Subaru build report, perhaps the condenser was among the recalled group (WRB-21R). The old condenser was returned. Unfortunately, the label on the original condenser was no longer present. However, it was observed that the condenser on the vehicle was one of the original condensers identified in 15-222-18, identifying the condenser as being reengineered to correct an issue concerning leakage of the refrigerant. That was the issue with the condenser on this vehicle.Subaru was notified of this issue (Case Number 260724-1500361). Subaru reported that they could not act on the issue. The NHTSA is being contacted so to be notified about this issue, to determine if this is an issue that is currently a subject under investigation, or at the very least , to lodge a complaint as to why there was not a recall issued when it was determined that the part was prone to failure,

NHTSA ODI #11753608

Mileage unknown · Apr 28, 2026
Unknown Or Other

My horn stopped working. The shop said it’s the clock spring and it’s about 1k to fix. Ive been researching this issue and it seems this is a major problem for numerous years of vehicle. I’m really upset with Subaru as first I had to deal with the radio not working (dealer said it’s a major issue they have seen numerous times) S…

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My horn stopped working. The shop said it’s the clock spring and it’s about 1k to fix. Ive been researching this issue and it seems this is a major problem for numerous years of vehicle. I’m really upset with Subaru as first I had to deal with the radio not working (dealer said it’s a major issue they have seen numerous times) Subaru did help with the costs of repairs however neither of these issues has been owner caused nor wear and tear as the part to fix the horn can’t be reached.

NHTSA ODI #11734355

Mileage unknown · Mar 22, 2026
Electrical SystemService BrakesUnknown Or OtherCrash

I had my foot on the brake, opened the garage door with my garage door opener, and before I took my foot off the brake the car surged, jumped, and smashed into the brick wall next to the garage. I did not put my foot on the gas.

NHTSA ODI #11726168

Mileage unknown · Jul 25, 2025
Air BagsElectrical SystemUnknown Or Other

The airbag sensor (ODS) malfunctions for front passenger seat. The "airbag off" warning lights up when the seat is occupied. This was fixed by dealer back in 2020 under recall WUM-98/NHTSA ID 19V-701000. However, this problem recurred intermittently about five months ago. I called Capitol Subaru in San Jose, CA and spoke with …

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The airbag sensor (ODS) malfunctions for front passenger seat. The "airbag off" warning lights up when the seat is occupied. This was fixed by dealer back in 2020 under recall WUM-98/NHTSA ID 19V-701000. However, this problem recurred intermittently about five months ago. I called Capitol Subaru in San Jose, CA and spoke with Service Advisor, Dan Padilla, who informed me that the recurrence of this SAFETY issue would no longer be covered under this recall. He offered to schedule an appointment for a diagnosis, but I declined since it would cost $300. I also spoke with Jorge, Case Specialist, from Subaru of America who reiterated that the aforementioned recall only covers a one-time repair and cannot be reopened. It is my understanding that safety recalls do not expire and that "Federal law often mandates the manufacturer to provide free repairs for safety recalls on vehicles up to 15 yrs old." How can NHTSA help in resolving this car safety issue with Subaru? The ODS system is unreliable and poses a risk to my passengers.

NHTSA ODI #11676289

Mileage unknown · Jun 21, 2025
Unknown Or Other

The horn on my Subaru doesn’t work a mechanic told me it happens a lot to Subarus the clock Spring broke Now nothing works in the steering wheel and I feel this should be a recall since this is happening to many other Subaru it has not been inspected and no lights came on to warn me I have seen it’s been a recall in the past …

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The horn on my Subaru doesn’t work a mechanic told me it happens a lot to Subarus the clock Spring broke Now nothing works in the steering wheel and I feel this should be a recall since this is happening to many other Subaru it has not been inspected and no lights came on to warn me I have seen it’s been a recall in the past to other years of Subaru so I feel mine should be included

NHTSA ODI #11668337

Mileage unknown · Apr 25, 2025
Unknown Or Other

For a couple years I have been battling with the ignition and my key getting stuck. We have tried switching to the second key we received when we bought the car but that hasn't made a difference. It has gotten worse and I have been stuck a many times in parking lots, unable to remove my key so I can't leave my car safely. I have…

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For a couple years I have been battling with the ignition and my key getting stuck. We have tried switching to the second key we received when we bought the car but that hasn't made a difference. It has gotten worse and I have been stuck a many times in parking lots, unable to remove my key so I can't leave my car safely. I have been late for appointments because of this problem. We did contact the local Subaru dealer today and was told this could be a $700.00+ repair but after seeing there were 17 complaints on the NHTSA site alone, it appears Subaru needs to do a fix/recall to address this faulty ignition system.

NHTSA ODI #11656891

Mileage unknown · Mar 25, 2025
Service BrakesUnknown Or Other

I own a 2016 Subaru Forester. Approximately eight months ago, I began noticing some concerning issues with the vehicle. When applying the brakes from higher speeds, the car experiences significant shaking. Additionally, when coming to a stop, the vehicle shifts down hard, causing a jarring lunge forward. This abrupt transition…

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I own a 2016 Subaru Forester. Approximately eight months ago, I began noticing some concerning issues with the vehicle. When applying the brakes from higher speeds, the car experiences significant shaking. Additionally, when coming to a stop, the vehicle shifts down hard, causing a jarring lunge forward. This abrupt transition is quite noticeable and uncomfortable. Moreover, when accelerating from a complete stop, the car tends to lunge forward and exhibits a stuttering sensation accompanied by jerking. These issues have raised concerns about the vehicle's performance and safety.

NHTSA ODI #11650646

Mileage unknown · Jan 26, 2024
Unknown Or Other

I was backing up and the way that the sun came through the passenger window, I was unable to see people walking behind my car using the back up camera because of the squiggle lines throughout the screen. When the sun hits the screen, you cannot see anything. Whether it is changing the radio station, or backing up. Had I had only…

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I was backing up and the way that the sun came through the passenger window, I was unable to see people walking behind my car using the back up camera because of the squiggle lines throughout the screen. When the sun hits the screen, you cannot see anything. Whether it is changing the radio station, or backing up. Had I had only relied on the backup camera ( which most people do) I would’ve hit the pedestrians. I notice in newer models, the issue is not there as the screen is different. This is extremely dangerous. I’m grateful no one was hurt but the radio screen needs replaced. This needs to be a safety recall.

NHTSA ODI #11568139

Mileage unknown · Sep 15, 2023
Unknown Or Other

My tire pressure warning light came on even though all tire pressures were correct. My key fobs also stopped working to lock/unlock the car at the same time. There are hundreds of posts online in Subaru forums, people experiencing the same issues. The TPMS/keyless entry module fails because moisture get into the area it is mo…

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My tire pressure warning light came on even though all tire pressures were correct. My key fobs also stopped working to lock/unlock the car at the same time. There are hundreds of posts online in Subaru forums, people experiencing the same issues. The TPMS/keyless entry module fails because moisture get into the area it is mounted due to poor design. I had to spend $800.00 parts and labor to get this fixed. Subaru should assume responsibility for this issue. They changed the location of the TPMS module in later models, but those of us with older cars shouldn't have to pay such an expense. The tire pressure monitoring system was deemed necessary by NHTSA. Subaru should have to ensure is it free from defect and initiate a recall.

NHTSA ODI #11544789

Mileage unknown · Aug 25, 2023
Unknown Or OtherInjury

On 8/13/23 one of the lift gate struts on my 2016 Forester sheared off at the bolt while I was loading groceries into the back. It crashed onto my shoulder with no warning, no sound, and very quickly. I was unable to reach up to stop it in time and was standing under the gate. While I did not require medical attention it did cau…

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On 8/13/23 one of the lift gate struts on my 2016 Forester sheared off at the bolt while I was loading groceries into the back. It crashed onto my shoulder with no warning, no sound, and very quickly. I was unable to reach up to stop it in time and was standing under the gate. While I did not require medical attention it did cause a bruise and muscle soreness for a few days. I should still have the lift gate strut that broke unless the dealer took it from my car. I have photos either way. This situation could be extremely dangerous for a couple reasons, one because it sheared off at all, and also because the other lift gate strut does not support the weight of the gate by itself, and it was 11 days before I could get the broken one replaced. It could have hit me in the head, broken a bone, landed on a child or pet, etc, either when it sheared off initially, or when the gate crashed down onto me or another person during the time I was waiting to get the repair. You also cannot close the gate without removing the broken lift gate strut which is dangerous by itself. I am aware that there is an extended warranty, but Subaru told me it only applies if the lift gate strut breaks or doesn't work, so I could not get them replaced prior to this under the warranty. I feel this should be a recall, not a warranty extension, because if consumers have to wait until the lift gate strut fails, then it's more likely to cause serious injury. On a Forester owner's forum online I looked for similar issues and immediately found a couple other people to whom this happened. I did not look much farther than that, I just wanted to know if it was only me, and it wasn't. So the dealer did replace the one that broke, under the warranty, but they said the non-broken one was not covered. That means I have to either pay them excess money to replace it (vs. going to my own mechanic, paying less but thereby voiding the warranty) or wait until the second one fails. This needs to be a recall. The contact stated on 8/26/23 the second lift gate stru

NHTSA ODI #11540684

Official recalls

3

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

19V149000 · Exterior Lighting:brake Lights:switch

Feb 28, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

Consequence & remedy

Consequence: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Remedy: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.

16V162000 · Engine And Engine Cooling:engine:gasoline:turbo/supercharger

Mar 21, 2016

Subaru of America, Inc. (Subaru) is recalling certain model year 2015-2016 WRX vehicles manufactured April 10, 2015, to October 21, 2015, and Forester 2.0XT vehicles manufactured April 10, 2015, to October 20, 2015. The turbocharger air intake duct may crack and possibly result in an engine stall.

Consequence & remedy

Consequence: An engine stall increases the risk of a crash.

Remedy: Subaru will notify owners, and dealers will inspect the turbocharger air intake duct, and replace it as necessary, free of charge, depending on the lot number found on the duct. The recall began April 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTA-62.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems