IllustrationTHE HORN STOPPED WORKING. I WAS TOLD IF WAS THE ELECTRONIC / ELECTRICAL "CLOCK SPRING MECHANISM?" IN THE STEERING WHEEL. IT IS A SAFETY ISSUE AND JUST AILED AFTER THE WARRANTY EXPIRED.
2016 Subaru Forester
Owner reports · Recalls · Investigations
More warning signs than most Forester years
Owner complaints for the 2016 Subaru Forester are substantially higher than the model-year median of 131.
About this comparison →How this year compares
Owner complaints by model year
Compare all Forester years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
690–25K
7825–50K
4350–75K
1175–100K
9100–150K
7150K+
217 reports with mileage · 196 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
39 crash reports3 fire reports14 injury reports
Steering complaints
19 reportsI WAS PARKING THE CAR IN A CVS PARKING LOT ON SUNRISE BLVD FT. LAUDERDALE. I MADE A RIGHT TURN INTO THE LOT AND ANOTHER RIGHT TURN INTO THE SPACE ON THE RIGHT. IT WAS A LARGE SPACE AND THE ROW OF PARKING SLOTS ON THE RIGHT SIDE WAS COMPLETELY EMPTY SO I WENT TO DRIVE THE CAR INTO ONE OF THOSE. I MADE THE TURN INTO THE SPACE, D…
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I WAS PARKING THE CAR IN A CVS PARKING LOT ON SUNRISE BLVD FT. LAUDERDALE. I MADE A RIGHT TURN INTO THE LOT AND ANOTHER RIGHT TURN INTO THE SPACE ON THE RIGHT. IT WAS A LARGE SPACE AND THE ROW OF PARKING SLOTS ON THE RIGHT SIDE WAS COMPLETELY EMPTY SO I WENT TO DRIVE THE CAR INTO ONE OF THOSE. I MADE THE TURN INTO THE SPACE, DRIVING VERY SLOWLY, WHEN THE CAR SUDDENLY MADE A LOUD NOISE AND SHOT FORWARD. I HAD DONE NOTHING TO CAUSE THIS. THE CAR RAN OVER THE CURB AND INTO A CLUSTER OF SHRUBBERY - ABOUT 7 FEET WIDE. THE CAR CAME TO A STOP INSIDE THE SHRUBBERY BUT THE ENGINE WAS STILL GOING. IT WAS THE SHRUBBERY THAT STOPPED THE CAR. 08/ I WAS NOT INJURED AT ALL. I TRIED TO BACK UP THE CAR BUT IT WOULD NOT BACK UP. ANOTHER DRIVER WHO SAW THE INCIDENT CAME OVER TO SEE IF I WAS OKAY AND HELPED ME OUT OF THE PASSENGER SIDE OF THE VEHICLE SINCE THE DRIVER'S SIDE WAS JAMMED UP AGAINST THE SHRUBBERY. HE COULD NOT BACK UP THE CAR EITHER AND INSTEAD DRIVE THE CAR FORWARD THROUGH THE SHRUBS AND CAME AROUND BACK INTO THE PARKING LOT. WE CALLED AAA AND I WAITED FOR THEM.
KEY STUCK IN IGNITION CARMUST BE LEFT UNLOCKED WITH KEY IN IT WHEN PARKED - THIS CREATES A SAFETY PROBLEM BECAUSE CAR CAN BE STOLEN OR INTRUDER CAN COME INTO CAR. DEALER ACKNOWLEDGED IT IS A KNOWN PROBLEM AND HAD A REVISED PART 35122FJ033 TO FIX THE PROBLEM. DESPITE BEING A KNOWN DESIGN DEFECT WITH SAFETY IMPLICATIONS THERE IS…
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KEY STUCK IN IGNITION CARMUST BE LEFT UNLOCKED WITH KEY IN IT WHEN PARKED - THIS CREATES A SAFETY PROBLEM BECAUSE CAR CAN BE STOLEN OR INTRUDER CAN COME INTO CAR. DEALER ACKNOWLEDGED IT IS A KNOWN PROBLEM AND HAD A REVISED PART 35122FJ033 TO FIX THE PROBLEM. DESPITE BEING A KNOWN DESIGN DEFECT WITH SAFETY IMPLICATIONS THERE IS NO RECALL AND THE CONSUMER MUST PAY THE $400 FOR THE REPAIR.
ON SEMI-SLICK PATCHES OF ROAD, THE 2016 FORESTER DRIVETRAIN WREAKS HAVOC ON THE CONTROL SYSTEMS AND STEERING CAUSING THE VEHICLE TO VIOLENTLY BREAK RIGHT OR LEFT REQUIRING HARD STEERING TO STEER FORWARD. PASSENGERS SUFFER MOTION SICKNESS; IT IS THAT BAD. WHILE OTHER TRAFFIC (E.G., SEMI-TRUCKS, GRAVEL HAULERS, 20+ FOOT TRAILED VE…
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ON SEMI-SLICK PATCHES OF ROAD, THE 2016 FORESTER DRIVETRAIN WREAKS HAVOC ON THE CONTROL SYSTEMS AND STEERING CAUSING THE VEHICLE TO VIOLENTLY BREAK RIGHT OR LEFT REQUIRING HARD STEERING TO STEER FORWARD. PASSENGERS SUFFER MOTION SICKNESS; IT IS THAT BAD. WHILE OTHER TRAFFIC (E.G., SEMI-TRUCKS, GRAVEL HAULERS, 20+ FOOT TRAILED VEHICLES) CAN PASS THE FORESTER WITH NO PROBLEM AT MUCH HIGHER SPEEDS, THE 2016 FORESTER CANNOT BE DRIVEN OVER 40MPH OR SEVER LOSS OF CONTROL (E.G., EXPRESSWAY); MUCH LIKE LUG NUTS LOOSE ON ONE OR MORE WHEELS. THE 2016 FORESTER IS A DEATH TRAP EVEN AT 40MPH BECAUSE UNKNOWN WHEN IT WILL JUST BREAK TO RIGHT OR LEFT. PUT NEW TIRES ON; SAME PROBLEM (FACTORY SPEC ALIGNMENT OKAY). TOOK TO DEALER, AND REAR WHEELS WERE ADJUSTED WITH IRREGULAR ALIGNMENT TO TRY TO KEEP VEHICLE FROM TRACKING IN A FASHION TO TRY TO PREVENT THE PROBLEM. A LITTLE BETTER WITH IRREGULAR ALIGNMENT BUT NOW 5% TO 10% LOSS MPG AND GREATER TIRE WEAR. I STILL DO NOT TRUST THE VEHICLE. JUST A TERRIBLE RIDE. EVEN ON DRY ROADS, I THOUGHT IT WAS THE WIND; BUT NO WIND; JUST DANGEROUS AND UNACCEPTABLE ENGINEERING BETWEEN STEERING-DRIVETRAIN-WHEELS-VEHICLE SYSTEMS. I HAVE PAID OVER $700 ON THIS PROBLEM PLUS LOSS OF MPG. LOOKING TO TRADE IN BUT I AM NOT COMFORTABLE PASSING ALONG A DEATH TRAP TO SOMEONE ELSE; SO I AM STUCK WITH A $33,000 PIECE OF JUNK.
WHILE VEHICLE WAS IN MOTION ON CITY STREETS AND HIGHWAYS THE REAR-END SHIFTS TO THE LEFT WHEN DRIVING OVER A BUMP (DRY OR WET PAVEMENT). IT ALSO SHIFTS TO THE LEFT WHEN DRIVING ON ICE. I KNOW CARS PERFORM POORLY ON ICE, BUT I'VE HAD MANY DRIVING CAREERS AND THIS PROBLEM IS UNIQUE AND NOT NORMAL FOR ANY CAR. ALSO IT HYDROPLANES …
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WHILE VEHICLE WAS IN MOTION ON CITY STREETS AND HIGHWAYS THE REAR-END SHIFTS TO THE LEFT WHEN DRIVING OVER A BUMP (DRY OR WET PAVEMENT). IT ALSO SHIFTS TO THE LEFT WHEN DRIVING ON ICE. I KNOW CARS PERFORM POORLY ON ICE, BUT I'VE HAD MANY DRIVING CAREERS AND THIS PROBLEM IS UNIQUE AND NOT NORMAL FOR ANY CAR. ALSO IT HYDROPLANES EASILY. THE REAR TIRES (ESPECIALLY THE RIGHT REAR TIRE) WEAR UNNATURALLY. I HAVE TO REPLACE TIRES APPROXIMATELY EVERY 18000 MILES. THIS IS A MANUAL TRANSMISSION AND I RARELY HIT THE BRAKES. I DON'T ACCELERATE AGGRESSIVELY AND NEVER SLAM ON THE BRAKES. I USUALLY GET 60000+ MILES FROM MY TIRES. THE FRONT TIRES BY COMPARISON LAST 5-10 TIMES LONGER THAN THE REAR TIRES BASED ON THE AMOUNT OF TREAD WEAR AS COMPARED TO THE REAR TIRES OVER THE SAME AMOUNT OF MILES AS I DO ROTATE THEM REGULARLY. THIS CAR MAKES ME FEEL UNSAFE ON ICE AT ANY SPEED AND IS A LITTLE BIT HAIR RAISING JUST ON WET PAVEMENT. WHY IT WOULD SHIFT TO THE LEFT ON THE SMALLEST OF BUMPS AND EVEN ON DRY PAVEMENT (WORSE ON WET PAVEMENT) IS BEYOND ME. RECENTLY THE CONTROL ARMS AND TIE RODS HAD TO BE REPLACED AT 102K MILES. AFTER THAT REPAIR THE CHECK ENGINE LIGHT CAME ON AND AIR SENSORS HAD TO BE REPLACED. THIS CAR SEEMS LIKE A LEMON TO ME. I BOUGHT THIS NEW CAR FIGURING I WOULDN'T HAVE ISSUES I'VE HAD WITH USED CARS. I ENTERED A DATE OF 2016 WHEN THIS HAPPENED SINCE IT HAS BEEN HAPPENING SINCE I BOUGHT THIS CAR ALTHOUGH IT HAPPENS EVERY TIME I'M ON ICE.
STEERING WHEEL LOCKED WHILE IN GARAGE, ON LEVEL WITH WHEELS STRAIGHT. TOWED TO WAGNER DEALERSHIP WHO AGREED IT WAS MALFUNCTIONING. EXTENDED MANIPULATION FREED IT. HOW DO I FIX THIS?
WHILE TRAVELING AT SPEEDS ABOVE 25 MPH IN MILD TO MODERATE WINTER CONDITIONS, THE REAR END IS FISHTAILING AND PUSHING THE FRONT OF THE VEHICLE IN AN UNSAFE MANNER. MY FAMILY AND I WERE NEARLY THROWN INTO A DITCH SEVERAL TIMES IN A 2 MILE EXCURSION ON THE INTERSTATE ON CHRISTMAS DAY. EVEN AT VERY LOW SPEEDS, THE STEERING IS UN…
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WHILE TRAVELING AT SPEEDS ABOVE 25 MPH IN MILD TO MODERATE WINTER CONDITIONS, THE REAR END IS FISHTAILING AND PUSHING THE FRONT OF THE VEHICLE IN AN UNSAFE MANNER. MY FAMILY AND I WERE NEARLY THROWN INTO A DITCH SEVERAL TIMES IN A 2 MILE EXCURSION ON THE INTERSTATE ON CHRISTMAS DAY. EVEN AT VERY LOW SPEEDS, THE STEERING IS UNRESPONSIVE TO THE FORCE THAT FEELS LIKE IT IS COMING FROM THE REAR END. THE MAXIMUM SPEED AT WHICH WE COULD KEEP THE VEHICLE SOMEWHAT UNDER CONTROL WAS AROUND 25-30 MPH WHICH CAUSED US TO BE ANOTHER TYPE HAZARD ON THE INTERSTATE. DURING CITY DRIVING, THIS VEHICLE IS UNABLE TO MAINTAIN SINGLE LANE PRESENCE IN MILD TO MODERATE WINTER CONDITIONS. TIRE PRESSURE WAS EQUAL ON ALL 4 WHEELS. VEHICLE WAS WITHIN ALIGNMENT SPECS. THE DEALER HAS ACKNOWLEDGED THERE IS A PROBLEM (4 OTHER CARS IN THE SAME DEALERSHIP WITH THE SAME ISSUE) AND STATES THAT THEY ARE UNABLE TO MAKE A DIAGNOSIS. THEY HAVE HAD MY CAR IN THEIR POSSESSION FOR 3 WEEKS AS IT IS UNSAFE TO OPERATE. THE SUBARU CORPORATE REPRESENTATIVE HAS SUGGESTED THAT WE "TRY" SEVERAL PROPOSED SOLUTIONS (TO A PROBLEM WHICH THEY CANNOT IDENTIFY) AND CONTINUE TO DRIVE THE VEHICLE TO DETERMINE IF THE PROBLEM IS FIXED. I DO NOT FEEL SAFE IN THIS VEHICLE. IT IS EXTREMELY IRRESPONSIBLE FOR SUBARU TO INSIST THAT MY FAMILY AND I BE USED AS AN EXPERIMENT IN AN ATTEMPT TO FIGURE OUT WHY THEIR PRODUCT PUT ME AND MY FAMILY IN GRAVE DANGER. *TR
WE GOT OUR 2016 SUBARU FORESTER PREMIUM 2.5I FROM BAY RIDGE DEALER IN BROOKLYN ON JUNE 7,2016.
THE CAR WAS BEING DRIVEN IN A RESIDENTIAL AREA. THE DRIVER STOPPED TO MAKE A U-TURN THEN SLOWLY STARTED TO TAKE HER FOOT OFF THE BRAKE WHILE MOVING THE STEERING WHEEL TO THE LEFT WHEN THE CAR SUDDENLY ACCELERATED TO THE RIGHT (OPPOSITE DIRECTION). THE DRIVER LOST CONTROL OF THE VEHICLE AND THE VEHICLE STOPPED ONLY AFTER COLLIDIN…
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THE CAR WAS BEING DRIVEN IN A RESIDENTIAL AREA. THE DRIVER STOPPED TO MAKE A U-TURN THEN SLOWLY STARTED TO TAKE HER FOOT OFF THE BRAKE WHILE MOVING THE STEERING WHEEL TO THE LEFT WHEN THE CAR SUDDENLY ACCELERATED TO THE RIGHT (OPPOSITE DIRECTION). THE DRIVER LOST CONTROL OF THE VEHICLE AND THE VEHICLE STOPPED ONLY AFTER COLLIDING INTO A STREET POLE.
Official recalls
319V701000 · Air Bags:sensor:occupant Classification
Oct 3, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Consequence & remedy
Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.
Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.
19V149000 · Exterior Lighting:brake Lights:switch
Feb 28, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.
Consequence & remedy
Consequence: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.
Remedy: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.
16V162000 · Engine And Engine Cooling:engine:gasoline:turbo/supercharger
Mar 21, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2015-2016 WRX vehicles manufactured April 10, 2015, to October 21, 2015, and Forester 2.0XT vehicles manufactured April 10, 2015, to October 20, 2015. The turbocharger air intake duct may crack and possibly result in an engine stall.
Consequence & remedy
Consequence: An engine stall increases the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the turbocharger air intake duct, and replace it as necessary, free of charge, depending on the lot number found on the duct. The recall began April 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTA-62.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE19009 · Occupant Detection System (ods) Failure
Opened Aug 6, 2019 · Closed Jan 22, 2020
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification
The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.
Additional source detail variants (4)
Air Bags:frontal:passenger Side:inflator Module
The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.
Air Bags:frontal
The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.
Air Bags:sensor:occupant Classification
The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.
Air Bags
The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.