2022 Subaru Crosstrek

While driving down the interstate just before reaching the causeway tunnel, my moonroof exploded. I thought my car had been shot. I checked and did not see any damage to my car until I slid open the cover to the moonroof. It was shattered. Nothing was surrounding my car that could have hit or damaged the moonroof when it exploded.

On XXX at approximately 8:00 p.m., I was driving my 2022 Subaru Crosstrek westbound onXXX descending from the [XXX] area toward [XXX], shortly after [XXX]. It was approximately 90°F. I was traveling about 75 mph in the middle lane, going straight, with normal traffic around me. Without warning, I heard an extremely loud explosion. I initially thought that a tire on my vehicle or another vehicle had exploded. I saw what appeared to be a shower of dark material around my vehicle but did not know what had happened. I safely pulled over and only then discovered that my sunroof glass had shattered. The sunroof was completely closed and had not been opened in many months, possibly close to a year. I did not see or hear a rock, debris, or any other object strike my vehicle before the explosion. There was no impact sound or other warning before the glass failed. I had not made any unusual maneuver and there had been no collision. The shattered glass appeared to have been expelled outward and rained across the exterior of my vehicle. Fortunately, the interior sunshade was closed and prevented the shattered glass from falling directly onto me. Had the shade been open, the glass could have struck my face or eyes while I was traveling at highway speed and caused me to lose control of the vehicle. I called my husband immediately after pulling over, providing a contemporaneous record of the approximate time of the incident. I am reporting this as a serious safety concern because the sunroof glass suddenly shattered at highway speed without any observed external impact. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was advised to file a report for a known problem with Subaru 2022 Crosstrek.It involves the infotainment system failures. These are listed in a Subaru service bulletin dated 1/28/25- head unit warranty extension. My issues primarily involve carplay but there have been other issues associated with Starlink system as well. The dealer has refused to fix this even though I have an extended warranty and the service bulletin covers the repair. I have replaced the cable and the phone and there are still ongoing problems. I am aware there is a class action lawsuit in process.

1. Subaru 2022 Crosstrek accelerated on its own when foot is on the brake and trying to move the shifter knob to park, instead the car thursted into the parked car in front with such force that ran into the garage. 2. Towed car to Subaru dealer informed to escalate to Subaru of America, opened a case #250402-1600810, please see attached email communication. 3. Subaru will not respond unless I signed a consent to extract EDR (event data recorders) for inspection but denied me to be onsite or a copy of the files, The data retained from EDR is the property of the owner, per section 563.5 of title 49, Code of Federal Regulations. 4. 4 weeks later, Subaru issued the results of this vehicle indicate it has no brake, accelerator or throttle abnormalities. Also quoting the police report that I provided. 5. There was no EDR saved in the accident, Subaru cannot provide any summary or why the computer did not capture any of the events, the brake pedal, gas pedal, etc. 6. There has been over $12,000 damage on the Subaru, over $7,000 on the parked car, and the garage door. The insurance repair for the vehicles only address body work and no mention of the EDR testing, engine and throttle, eyesight, etc. 7. Subaru should be more transparent and issue the summary of the inspection from the team, not the Adovcacy (advocating for Subaru). The car battery went completely dead on March 14, 2025 and was told there is nothing wrong with it after the dealer service center look at it on March 15. The inspector was going to determine if the vehicle is drivable. 8. The car is under 3 year warranty with extended warranty for 7 years. I want a response from Subaru of America states that the Crosstrek 2022 is safe to drive and does not have an unintended acceleration issue since Subaru conducted the inspection.

The windshield in our 2022 Subaru Crosstrek has gained 2 cracks for no apparent reason. The windshield has cracked under normal stress/strain over a prolonged period of time. There was no incident that caused this unacceptable cracking. Furthermore it is unsafe. I do not look forward to paying replacement costs associated with eye-sight recalibration and winshield repair.... not sure why this vehicle isn't the class action lawsuit against Subaru of America with Powell et al... And of course we first noticed the cracks at about 40,000 miles. They just showed up one day, indicated that after prolonged strain they reached their breaking point.

I reached out to a local dealership to trade in my car. Upon getting there, they told me that I am in need of new tires. The car has only been driven 25k miles and they stated that new tires are needed. I have gone to this dealership prior and not once have they stated otherwise indicating or checking the issue as to why this is happening to this car. If it was something due to an alignment, then why was this not checked and indicated before the car’s tires are being worn out? Or, is this a manufacturer defect? Now, I have to get new tires on a car that has barely made it past 25k miles.

The windshield is weak and cracks at a small piece of gravel going less than 40mph. I have had this 2022 crosstrek for less than a year and it has received a crack. My 2019 crosstrek received 4 windshield replacements due to cracking windshields. As a driver, I feel that Subaru has a weak windshield that cannot sustain any amount of trauma which feels unsafe. If one pebble can crack my windshield that blocks my visibility, I cannot see when I drive. This is dangerous. Subaru needs to address these issues.