2020 Subaru Crosstrek

TL* THE CONTACT OWNS A 2020 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE WINDSHIELD CRACKED WITHOUT INCIDENT. THE CRACK FORMED VERTICALLY ON THE TOP EDGE OF THE DRIVER'S SIDE WINDSHIELD AT A LENGTH OF APPROXIMATELY 6 INCHES. THE CONTACT STATED THAT THE CRACK OBSTRUCTED HER VISION WHILE DRIVING. FLEMINGTON SUBARU (167 NJ-31, FLEMINGTON, NJ 08822) WAS CONTACTED INFORMED HER TO CONTACT A LOCAL DEALER FOR ASSISTANCE. PATRIOT SUBARU (769 PORTLAND RD, SACO, ME 04072) WAS THEN NOTIFIED OF THE FAILURE AND INFORMED HER THAT THEY DO NOT REPAIR WINDSHIELDS. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

TL* THE CONTACT OWNS A 2020 SUBARU CROSSTREK. THE CONTACT STATED WHILE DRIVING THE VEHICLE SHE BECAME AWARE OF A CRACK IN THE CENTER OF THE FRONT WINDSHIELD. THE CONTACT STATED THERE WAS NO IMPACT TO THE WINDSHIELD WHEN THE CRACK WAS FORMED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND THE WINDSHIELD WAS REPAIRED. THE CONTACT STATED THAT THERE WAS ANOTHER CRACK ON THE WINDSHIELD ON THE DRIVER'S SIDE WINDSHIELD. THE FAILURE WAS NOT REPAIRED A SECOND TIME. THE CONTACT HAD NOT NOTIFIED A LOCAL DEALER OR THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

AS I WAS DRIVING TO WORK IN THE MORNING AROUND 7AM WITH ONLY 2 OTHER CARS IN OTHER LANES NOT NEAR ME, I HEARD A SUDDEN CRACK. I LOOKED OVER TO THE RIGHT LOWER SIDE OF MY WINDSHIELD AND SAW A DENT AND A CRACK ABOUT 2-3 INCHES. I DON'T THINK IT'S A ROCK BUT THAT WOULDN'T HAVE CAUSED SUCH A LOUD AND BIG CRACK ALL OF A SUDDEN. I HAVE OTHER CARS(NOT SUBARUS) AND I HAVE NEVER SEEN A CRACK FORM LIKE THAT BEFORE. UPON FURTHER RESEARCH, THIS IS A COMMON PROBLEM WITH THE NEWER SUBARUS, THIS IS INCREDIBLY DANGEROUS AND I'M ACTUALLY SCARED TO DRIVE MY SUBARU! THIS SCARE IS A SAFE CAR BUT WITH A WINDSHIELD LIKE THAT, ITS WORRYING ME.

I'VE ONLY HAD MY BRAND NEW 2020 SUBARU CROSSTREK FOR 4 1/2 MONTHS AND I JUST GOT A 2ND CRACK IN MY WINDSHIELD. LAST MONTH A SMALL PEBBLE FLEW OFF OF A CONSTRUCTION TRUCK, HIT MY WINDSHIELD AND CRACKED IT, WHILE I WAS DRIVING ON THE HIGHWAY. TWO DAYS AGO, I HEARD A LIGHT TAP WHILE DRIVING 55 MPH ON A CITY STREET AND NOW I HAVE ANOTHER CRACK. I WAS THE ONLY ONE ON THE ROAD AND DIDN'T SEE ANYTHING HIT MY WINDSHIELD. I ASSUME IT WAS A PEBBLE THAT HIT MY WINDSHIELD BUT I'M NOT SURE. I'M NOW AFRAID OF THE WINDSHIELD BECAUSE I DRIVE A LONG DISTANCE TO WORK. MY FEAR IS MY ENTIRE WINDSHIELD SHATTERING IN MY FACE OR MY PASSENGER'S FACE WHILE DRIVING ON THE HIGHWAY. THIS IS A HUGE SAFETY ISSUE. I WILL BE GOING TO SAFELITE AGAIN TO GET THIS 2ND CRACK REPAIRED.