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2020 Subaru Crosstrek

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Subaru Crosstrek do not stand out strongly from the model-year median of 43.

About this comparison →
69Owner complaints

Model-year median: 43

0Recall campaigns

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0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
94
2017194
2018284
201969
2020115
202131
202234
2023
Compare all Crosstrek years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Visibility/wiper
30Electrical System
11Power Train
9Unknown Or Other
9Engine
5
All reported categories
Visibility
4Forward Collision Avoidance
2Fuel/propulsion System
2Seat Belts
2Service Brakes
2Structure
2Vehicle Speed Control
2Back Over Prevention
1Fuel System, Gasoline
1Seats
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

31 reports with mileage · 38 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports0 fire reports3 injury reports

Service Brakes complaints

2 reports
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Mileage unknown · Mar 20, 2026
Electrical SystemService Brakes

Beginning one year after buying this used 2020 Subaru Crosstrek base trim the starter failed and battery fully died after failing to start from a stop. The engine was OFF due to the auto-stop system and failed upon lifting my foot from the brake on a slight incline, causing a constant warning beep and a starter system failure me…

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Beginning one year after buying this used 2020 Subaru Crosstrek base trim the starter failed and battery fully died after failing to start from a stop. The engine was OFF due to the auto-stop system and failed upon lifting my foot from the brake on a slight incline, causing a constant warning beep and a starter system failure message on the dash display. Immediately after failing to start the brake pressure significantly dropped causing my car to roll into the front of the car behind it. The car was stranded in the road and required a jump start. Since this event the issue has occurred twice more on two brand new batteries on no incline, and I now fully disable the auto-stop feature before driving to avoid an accident. The car starts properly with no battery damage if started from the full ignition off position, even if auto-stop originally stopped the engine, pointing to a failure of the auto-stop system specifically. Importantly, I have also personally seen this exact failure occur to a separate 2020 Subaru Crosstrek, with the sport trim.

NHTSA ODI #11725956

Mileage unknown · Dec 10, 2023
Service BrakesUnknown Or OtherCrash

Car was thought to be placed in park, key was easily removed, and then the car became mobile and rolled downhill and could not be shifted back into park.

NHTSA ODI #11559357

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.