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2020 Subaru Crosstrek

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Subaru Crosstrek do not stand out strongly from the model-year median of 43.

About this comparison →
69Owner complaints

Model-year median: 43

0Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
94
2017194
2018284
201969
2020115
202131
202234
2023
Compare all Crosstrek years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Visibility/wiper
30Electrical System
11Power Train
9Unknown Or Other
9Engine
5
All reported categories
Visibility
4Forward Collision Avoidance
2Fuel/propulsion System
2Seat Belts
2Service Brakes
2Structure
2Vehicle Speed Control
2Back Over Prevention
1Fuel System, Gasoline
1Seats
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

31 reports with mileage · 38 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports0 fire reports3 injury reports

Electrical System complaints

11 reports
Clear category filter
203 miles · Apr 22, 2020
Electrical SystemEngineUnknown Or Other

WE HAD A REMOTE START INSTALLED BY THE DEALERSHIP PRIOR TO ACCEPTING DELIVERY OF THE CAR. TWO DAYS LATER, THE CAR WOULD NOT START. THE CAR WAS COMPLETELY UNABLE TO START. THE SUBARU DEALERSHIP (SPORT SUBARU SOUTH IN ORLANDO FL) SENT A TECHNICIAN TO REPAIR THE CAR, RATHER THAN TOWING IT TO A DEALERSHIP AND REPAIRING IT THERE. THE…

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WE HAD A REMOTE START INSTALLED BY THE DEALERSHIP PRIOR TO ACCEPTING DELIVERY OF THE CAR. TWO DAYS LATER, THE CAR WOULD NOT START. THE CAR WAS COMPLETELY UNABLE TO START. THE SUBARU DEALERSHIP (SPORT SUBARU SOUTH IN ORLANDO FL) SENT A TECHNICIAN TO REPAIR THE CAR, RATHER THAN TOWING IT TO A DEALERSHIP AND REPAIRING IT THERE. THE TECHNICIAN CONFIRMED THE REMOTE START WAS DEFECTIVE AND REROUTED THE STARTING PROCEDURE. SINCE THEN, THE CAR MAKES A HORRIBLE NOISE ON COLD STARTS. THE CAR WAS TAKEN IN TO HAVE THE REST OF THE REMOTE START COMPONENTS REMOVED, BUT THEY CLAIMED TO KNOW NOTHING ABOUT THE SOUND. WE FEEL THESE REMOTE STARERS ARE UNSAFE AND LIKELY DAMAGING THE VEHICLE'S STARTER, AND POSSIBLY OTHER ELECTRICAL COMPONENTS. WE HAVE VIDEO OF THE CAR NOT STARTING AND THE ENGINE NOISE.

NHTSA ODI #11321959

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.