2019 Subaru Crosstrek

I PURCHASED A NEW 2019 SUBARU CROSSTREK PLUG-IN HYBRID VEHICLE FROM OCEAN SUBARU OF FULLERTON CA ON JULY26, 2019. A CHARGING CABLE W/ CHARGING CIRCUIT INTERRUPTING DEVICE CAME STANDARD EQUIPMENT W/ MY VEHICLE. WHEN I USED THE CABLE TO CHARGE MY VEHICLE, I WAS GOING TO INSERT THE CHARGER PLUG (3 PRONG PLUG) INTO MY 110V OUTLET. BUT IN ORDER TO DO IT, I WOULD NEED TO TWIST THE CORD THAT EXTENDS FROM THE CCID INTO THE PLUG TO MAKE IT FIT. THE GROUND FOR THE OUTLETS IS ALWAYS POSITIONED ON THE BOTTOM OF THE PLUG. I REALIZED THAT TWISTING THE CORD TO MAKE IT FIT IS CONTRARY TO THE DIRECTIONS THAT ARE IN THE OWNERS MANUAL. THE WAY THE SUBARU CHARGING PLUG IS FITTED ONTO THE CORD, IT IS UPSIDE DOWN, THEREFORE, YOU HAVE TO TWIST THE CORD SO THE ROUND BOTTOM GROUND PLUG WILL FIT INTO THE SLOT. THE CCID HAS LIGHTS ON THE FRONT INDICATING POWER IS ON, CHARGING, OR AN ERROR ALERT. IF I SIMPLY TURNED THE UNIT BACKWARDS, THE PLUG WOULD FIT JUST FINE. BUT THAT IS NOT HOW IT IS DESCRIBED OR SHOWN IN THE OWNERS MANUAL. IT CLEARLY SHOWS THAT THE FRONT OF THE CCID SHOULD FACE FRONTWARDS SO YOU CAN SEE THE INDICATOR LIGHTS. SIMPLY PUT, THE DESIGN AND/OR MANUFACTURE OF THE PLUG NEEDS TO BE POSITIONED THE OPPOSITE WAY. IN THE OWNERS MANUAL, AND W/ THE CHARGING PLUG ITSELF, THERE ARE VERY EXPLICIT DIRECTIONS ON WHAT TO DO AND NOT DO W/ THE CHARGING PLUG. ALWAYS HAVE THE PLUG STRAIGHT, NO KINKS OR LOOPS, NO TWISTING THE CABLE TO PREVENT FIRES AND/OR EXPLOSION. BY NOT CORRECTING THIS ERROR IN THE PLUG POSITIONING, CONSTANT TWISTING OF THE CABLE COULD RESULT IN FRAYED OR WEAKENED WIRES WITHIN THE RUBBER CORD INSULATION, CAUSING AN UNINTENDED CONSEQUENCE, LIKE A FIRE OR EXPLOSION. SINCERELY,[XXX]PS. I CAN SEND PHOTOS OF THE CHARGING CABLE AND THE IMAGE OF THE CHARGING PROCEDURE FROM THE OWNERS MANUAL IF YOU NEED IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TT *AS *TR

CAR HESITATES AND STALLS OUT AT SLOW SPEEDS AND HAS STALLED WHILE PULLING OUT INTO A INTERSECTION. WE HAVE TAKEN IT TO THE DEALER AND AT FIRST WE'RE TOLD NOTHING WAS WRONG THEN THEY KEPT THE CAR FOR SEVEN DAYS AND FOUND AN ISSUE WITH A SENSOR ONCE REPLACED THE CAR WAS RUNNING OKAY FOR A WEEK THEN THE HESITATION AND SLUGGISHNESS IS BACK AND WE ARE AGAIN TOLD NO CODES ARE SHOWING THAT THE CAR IS FINE. I WAS DRIVING AND IT ALMOST STALLED IN AN INTERSECTION AGAIN AND WAS BOGGING OUT FOR A FULL MINUTE BEFORE REGAINING POWER. THE CAR IS BACK AT THE DEALER AGAIN!

A FEW DAYS AGO MY NEW SUBARU CROSSTREK DEVELOPED A SPONTANEOUS CRACK IN THE WINDSHIELD. THE CRACK STARTED AT THE DASHBOARD NEAR THE DEFROSTER AND EXTENDED UP ALMOST TO THE ROOF. I HAD IT REPAIRED BY SAFELIGHT WINDSHIELD SPECIALISTS WHO AGREED WITH ME THAT THERE WAS NO EVIDENCE OF A ROCK OR OTHER DAMAGE TO THE WINDSHIELD TO EXPLAIN THE CRACK. AFTER DOING SOME RESEARCH IT APPEARS THIS HAS BEEN A PROBLEM WITH OTHER SUBARU MODELS AND I THINK THEY SHOULD BE RECALL THESE CAR TO FIX THIS DANGEROUS PROBLEM. SEE BELOW. SUBARU OF AMERICA WAS HIT WITH A LAWSUIT LAST YEAR CLAIMING 2015-2016 SUBARU OUTBACK AND LEGACY MODEL'S WINDSHIELD WERE SPONTANEOUSLY BREAKING. LAW360 REPORTS THIS WEEK A FEDERAL JUDGE IN CALIFORNIA SAID THE DRIVERS HAVE STANDING AND ADEQUATELY PLED THAT SUBARU KNEW OF THE DEFECTS. U.S. DISTRICT JUDGE YVONNE GONZALEZ ROGERS SAID LUCIA LUONG, A CALIFORNIA WOMAN, WHO CLAIMS HER 2015 SUBARU OUTBACK DEVELOPED A CRACK THAT HAD 'SPONTANEOUSLY APPEARED' AT THE BASE OF THE WINDSHIELD, HAD SUFFICIENTLY ALLEGED CLAIMS ON BEHALF OF A PROPOSED CLASS OF CALIFORNIA DRIVERS UNDER A MIX OF STATE AND FEDERAL CONSUMER PROTECTION, UNFAIR COMPETITION AND WARRANTY LAWS. LUONG ISN'T THE ONLY OUTBACK OWNER THAT HAS HAD WINDSHIELD ISSUES WITH THE SUBARU OUTBACK. HER ATTORNEYS CITED THERE HAVE BEEN 'HUNDREDS OF THOUSANDS' OF COMPLAINTS TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY OTHER OUTBACK OWNERS REPORTING THEY ALSO HAVE HAD THEIR WINDSHIELDS SPONTANEOUSLY CRACK.

TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. WHILE DRIVING APPROXIMATELY 30 MPH OVER AN UNEVEN SURFACE, THE VEHICLE VEERED TO THE RIGHT. THE STEERING WHEEL HAD TO BE STRAIGHTENED BY FORCE BY THE CONTACT. THE CONTACT STATED THAT THE FAILURE OCCURRED ALL THE TIME EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT AN APPOINTMENT WAS SCHEDULED WITH WILKINS SUBARU (6917 RICHIE HWY, GLEN BURNIE, MD 21061). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

I BOUGHT NEW 2019 SUBARU OUTBACK 3 WEEKS AGO AND I SEE A CRACK DEVELOPED FROM PASSENGER SIDE OF THE WINDSHIELD IN THE CENTER FOR NO REASON WHILE THE CAR WAS PARKED IN THE GARAGE FOR MORE THAN 36 HOURS.I DIDN'T EXPERIENCE ANYTHING HITTING THE WINDSHIELD, AND ITS SPREADING OVER 2 FT ACROSS THE WINDSHIELD. THE CAR HAS 1,300 MILES ON IT. THIS IS CLEARLY A DEFECTIVE WINDSHIELD.

I AM APPEALING TO YOU FOR HELP WITH A DANGEROUS PROBLEM. THE ENGINE OF MY NEW 2019 SUBARU CROSSTREK STALLS WHEN I JAM ON THE BREAK. THIS HAS HAPPENED TWICE ON THE ROAD. BOTH TIMES I WAS ABLE TO AVERT A FATAL ACCIDENT. 1.) THE FIRST TIME THE ENGINE SHUT DOWN FROM A HARD STOP OCCURRED THE NIGHT OF DECEMBER 26TH. THE DRIVER WAS ON THE HIGHWAY, WHEN HE MADE A SHARP BREAK REALIZING HE'D GONE IN THE WRONG DIRECTION. THE CAR'S ENGINE SHUT DOWN ON THE HIGHWAY. LUCKILY IT WAS NIGHT AND FEW CARS WERE ON THE ROAD 2.) ON SUNDAY, APRIL 7TH, I WAS DRIVING SLOWLY ON A COUNTRY ROAD. I STOPPED SUDDENLY BEFORE A STOP SIGN I HADN'T SEEN. THE CAR ENGINE SHUT DOWN. I HAD TO TURN THE ENGINE ON A COUPLE OF TIMES BEFORE THE CAR GOT GOING. LUCKILY I WAS DRIVING ON A COUNTRY ROAD WHERE THERE WERE FEW CARS. I DID A LITTLE RESEARCH ON THE PROBLEM OF THE ENGINE SHUTTING OFF AND FOUND THAT THIS IS A KNOWN ISSUE WITH CERTAIN SUBARU CROSSTREKS. THE SUBARU DEALER IN VESTAL, NY, AND SUBARU AMERICA DID INSPECTIONS ON MY CAR AND CONCLUDED THAT THERE IS NO DATA CONFIRMING THE PROBLEM. I SAY THAT THE READINGS ARE NOT TELLING THE WHOLE STORY. I WANT A COMPLETE DIAGNOSIS AND RESOLUTION TO THIS DANGEROUS PROBLEM. I WANT TO KNOW WHAT IS CAUSING A SHUTOFF WHEN BREAKING SUDDENLY AND A SOLUTION, WHATEVER THAT MAY BE. I WANT TO BE SAFE ON THE ROAD AS DO OTHER PEOPLE WHO HAVE BEEN REPORTING THE SAME PROBLEM: HTTP://WWW.SUBARUXVFORUM.COM/FORUM/ENGINE-DRIVETRAIN/163282-ENGINE-STALL-AFER-HARD-BREAKING.HTML?AMP=1 HTTPS://WWW.YOURMECHANIC.COM/ESTIMATES/SUBARU/CROSSTREK/WHEN-I-SLOW-DOWN-AND-STOP-THE-CAR-ENGINE-SHUTS-OFF-INSPECTION