IllustrationI WAS DRIVING IN TRAFFIC TO COMPLETE STOP, AS I WAS ACCELERATING THE VEHICLE STALLED. THIS HAS HAPPENED ONLY ONCE. I HAVE HAD ANOTHER INCIDENT WHEN I WAS BACKING UP TO PARK MY CAR IN MY GARAGE, MY BACK UP CAMERA FROZE WHILE IM STILL IN MOTION THEN THE INFOTAINMENT REBOOTS.
2019 Subaru Crosstrek
Owner reports · Recalls · Investigations
More warning signs than most Crosstrek years
Owner complaints for the 2019 Subaru Crosstrek are substantially higher than the model-year median of 43.
About this comparison →How this year compares
Owner complaints by model year
Compare all Crosstrek years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1520–25K
2325–50K
450–75K
075–100K
0100–150K
0150K+
179 reports with mileage · 105 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Visibility/wiper. Review the 113 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 34 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports3 fire reports4 injury reports
What owners actually said
284 reportsI WOKE UP ONE MORNING AND FOUND MY WINDSHIELD CRACKED. IT'S LITERALLY ABOVE THE DEFROSTER FOR THE GLASS WHEN ITS WINTER. IT SPREAD FOR NO REASON NOTHING WAS THROWN AND I WAS NOT IN ANY ACCIDENT FOR THAT TO CRACK ON IT'S OWN BECAUSE IT WAS COLD. I LIVE IN QUEENS, NY AND WE HAVENT HAD ANY COLD COLD WINTERS YET FOR THAT TO HAVE HAP…
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I WOKE UP ONE MORNING AND FOUND MY WINDSHIELD CRACKED. IT'S LITERALLY ABOVE THE DEFROSTER FOR THE GLASS WHEN ITS WINTER. IT SPREAD FOR NO REASON NOTHING WAS THROWN AND I WAS NOT IN ANY ACCIDENT FOR THAT TO CRACK ON IT'S OWN BECAUSE IT WAS COLD. I LIVE IN QUEENS, NY AND WE HAVENT HAD ANY COLD COLD WINTERS YET FOR THAT TO HAVE HAPPENED ON IT OWN. THE VEHICLE WAS PARKED WHEN I DISCOVERED THE CRACK. I CANT USE THE DEFOGGER BECAUSE IT WILL MAKE THE WINDSHIELD CRACK EVEN MORE!
HI. I PURCHASE MY 2019 SUBARU CROSSTREK IN OCTOBER OF 18 BECAUSE I DECIDED TO SUCK IT UP AND HAVE A PAYMENT TO ENSURE I HAD A SAFE VEHICLE FOR MYSELF AND FOR MY SON. SINCE WE ALWAYS PURCHASE SUBARUS THROUGH MY WORK, I WENT THAT ROUTE BECAUSE I'VE BEEN VERY PLEASED WITH THEM ESPECIALLY WITH SAFETY. IN MAY OF 2000 19, I WAS DRIVIN…
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HI. I PURCHASE MY 2019 SUBARU CROSSTREK IN OCTOBER OF 18 BECAUSE I DECIDED TO SUCK IT UP AND HAVE A PAYMENT TO ENSURE I HAD A SAFE VEHICLE FOR MYSELF AND FOR MY SON. SINCE WE ALWAYS PURCHASE SUBARUS THROUGH MY WORK, I WENT THAT ROUTE BECAUSE I'VE BEEN VERY PLEASED WITH THEM ESPECIALLY WITH SAFETY. IN MAY OF 2000 19, I WAS DRIVING TO HARRISBURG FOR WORK AND I HAD MY SON WITH ME AND A WHOLE EGG THAT WAS PRESENTING AT THE CONFERENCE WE WERE HEADED TO. ON THE WAY THERE, ON 22 EAST WHERE THERE WAS A LOT OF CONSTRUCTION BUT A HIGHWAY, I WENT TO GO AROUND A TRUCK WHERE I ACCELERATED AND WENT TO GO INTO THE SLOWER LANE ONCE I PASSED HIM BUT ALL THE SUDDEN, I LOST COMPLETE POWER AND MY CAR SHUT OFF!!! I HURRIED UP AND GOT IT BACK ON AND SOMEHOW THE TRUCK THAT I JUST PASSED WAS ABLE TO MANEUVER BUT IT WAS SUPER SCARY. SADLY, THIS HAPPENED TWO MORE TIMES ON THE STRIP WHERE MY CAR JUST SHUT OFF SO I JUST STAYED IN THE SLOW LANE AND PRAYED WHILE I WAS IN ONE LANE BECAUSE I CALLED SUBARU AND THEY TOLD ME THAT.. I'M JUST RECALLING ALL THIS NOW BECAUSE I GOT THE RECALL IN THE MAIL. I HAD CALLED SUBARU THE WEEK BEFORE I WENT ON THIS TRIP AND THEY TOLD ME THAT THEY THOUGHT IT WAS A FEW IGNITION THING. AND THAT I SHOULD GET GAS AND SEE IF ALL THE LIGHTS TURNED OFF BECAUSE ALL THE LIGHTS AND TURN ON AFTER THE FIRST TIME IT IS SHUT OFF. LONG STORY SHORT, THEY KEPT IT FOR ABOUT A THOUSAND MILES TO TEST IT OUT BECAUSE I WAS ADAMANT THAT I DIDN'T WANT IT BACK UNTIL IT WAS SAFE SO THEY REPLACE THE TIRE SENSOR WHICH I HAD KNOWN FOR MY LAST VEHICLE WOULD NOT CAUSE THE CAR TO SHUT OFF BUT THEY ASSURED ME THIS WOULD SOLVE THE PROBLEM. I HAVEN'T HAD ANY PROBLEMS SINCE EXCEPT FOR THE CONTINUED ELECTRICAL PROBLEMS THAT I HAVE INSIDE THE CAR AND WHERE THE CAR RUNS AT NIGHT EVEN AFTER ITS SHUT OFF.
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER'S SIDE WINDOW DETACHED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT CALLED STATELINE SUBARU AT 508-676-3071 (LOCATED AT 1451 BRAYTON POINT RD, SOMERSET, MA 02725) AND WAS INFORMED TO CALL THE INSURANCE COMPANY. THE MANUFACTUR…
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TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER'S SIDE WINDOW DETACHED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT CALLED STATELINE SUBARU AT 508-676-3071 (LOCATED AT 1451 BRAYTON POINT RD, SOMERSET, MA 02725) AND WAS INFORMED TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BY PHONE AND EMAIL, BUT NO ONE CALLED BACK. THE CONTACT CALLED AGAIN AND WAS INFORMED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. *LN
CAME OUTSIDE 11/28/19 TO THE CAR PARKED IN DRIVEWAY AND WINDSHIELD WAS CRACKED FROM THE BASE OF IT UP 4 INCHES, AND 90 DEGREE ANGLE TURN INTO ANOTHER 12 INCH CRACK.
APPROXIMATELY 4 MONTHS AFTER I PURCHASED MY VEHICLE I DROVE TO WORK AND DIDN'T HEAR OR SEE ANYTHING ABNORMAL WHEN I PARKED MY CAR IN THE PARKING LOT. ONCE I WAS LEAVING WORK MY WINDSHIELD HAD A SMALL CRACK IN THE LOWER MIDDLE. I WAS TOLD IT WOULD COST 1200 DOLLARS AND MY EXTRA COVERAGE PLAN DOES NOT INCLUDE WINDSHIELDS. WHEN I W…
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APPROXIMATELY 4 MONTHS AFTER I PURCHASED MY VEHICLE I DROVE TO WORK AND DIDN'T HEAR OR SEE ANYTHING ABNORMAL WHEN I PARKED MY CAR IN THE PARKING LOT. ONCE I WAS LEAVING WORK MY WINDSHIELD HAD A SMALL CRACK IN THE LOWER MIDDLE. I WAS TOLD IT WOULD COST 1200 DOLLARS AND MY EXTRA COVERAGE PLAN DOES NOT INCLUDE WINDSHIELDS. WHEN I WASHED MY CAR, THE CRACK EXPANDED UP THE ENTIRE MIDDLE OF THE WINDSHIELD. NO FORCE OR EXTREME TEMPERATURES WERE EXPERIENCED THAT COULD EXPLAIN TO ME THE UNUSUAL CRACKING.
THE WINDSHIELD HAD A SMALL CHIP IN IT (NOT SURE FROM WHAT). OVER THE COURSE OF TWO DAYS THE CHIP HAD SPREAD TO COVER HALF THE WINDSHIELD. I BELIEVE THE CHIP HAPPENED WHILE DRIVING.
WHEN LANE DEPARTURE SYSTEM IS ACTIVATED,STEERING GETS LOOSE.WHEELS MAY NOT RESPOND TO STEERING WHEEL FOR 1 SECOND.SUBARU SAYS THIS IS NORMAL.I STOPPED USING THE SYSTEM AFTER DRIFTING OFF A 2 LANE COUNTRY ROAD AT 50 M.P.H. I HAVE THIS SYSTEM IN MY TOYOTA,IT DOES NOT NEGATIVELY EFFECT STEERING WHEEL CONTROL.
THE CAR PARKED WAS FOUND WITH A DEFECTIVE WINDSHIELD (HORIZONTAL CRACK WITHOUT APPARENT REASON). THE DEFECTIVE WINDSHIELD SEEMED TO OCCUR SPONTANEOUSLY BECAUSE MY REQUESTED POLICE INVESTIGATION DID NOT FIND ANY EVIDENCE ON THE CAUSE OF HARM.
THE COLLISION AVOIDANCE SYSTEM IS DANGEROUS. TWICE IT HAS STOPPED THE CAR FOR NO REASON. I WAS NOT CLOSE TO ANOTHER VEHICLE AND I WAS NOT SPEEDING. THE SYSTEM APPLIED THE BRAKES WHICH CAUSE BOTH MY PASSENGER AND ME TO BE FORCED FORWARD AGAINST THE SEAT BELTS.THE CAR ACTUALLY SKIDDED. WHAT IS WORSE IS THAT THE CAR BEHIND ME HAD N…
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THE COLLISION AVOIDANCE SYSTEM IS DANGEROUS. TWICE IT HAS STOPPED THE CAR FOR NO REASON. I WAS NOT CLOSE TO ANOTHER VEHICLE AND I WAS NOT SPEEDING. THE SYSTEM APPLIED THE BRAKES WHICH CAUSE BOTH MY PASSENGER AND ME TO BE FORCED FORWARD AGAINST THE SEAT BELTS.THE CAR ACTUALLY SKIDDED. WHAT IS WORSE IS THAT THE CAR BEHIND ME HAD NO WARNING THAT I WAS GOING TO BE STOPPED AND ALMOST COULD NOT AVOID A REAR END COLLISION. THIS SYSTEM IS DANGEROUS. I HAVE SHUT IT OFF BUT IT ALWAYS COMES BACK ON WHEN THE CAR IS RESTARTED.
Official recalls
721V263000 · Suspension:rear
Apr 15, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Consequence & remedy
Consequence: Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.
21V264000 · Electrical System:ignition; Electrical System:software; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
Apr 15, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence & remedy
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Additional source detail variants (4)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Electrical System:ignition
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
20V189000 · Seat Belts:rear/other
Mar 31, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Consequence & remedy
Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will replace rear seat belt assemblies, free of charge. The began April 15, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRC-20.
19V856000 · Engine And Engine Cooling:exhaust System:emission Control:crankcase (pcv)
Dec 2, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Consequence & remedy
Consequence: An unexpected loss of power while driving can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.
19V743000 · Electrical System:ignition; Electrical System:software
Oct 18, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence & remedy
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Additional source detail variants (2)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Electrical System:ignition
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
19V404000 · Visibility; Visibility:glass, Side/rear
May 30, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence & remedy
Consequence: Improperly tempered glass can shatter into large pieces, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.
Additional source detail variants (2)
Visibility
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence: Improperly tempered glass can shatter into large pieces, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.
Visibility:glass, Side/rear
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence: Improperly tempered glass can shatter into large pieces, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.
19V065000 · Steering:electric Power Assist System
Feb 6, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Consequence & remedy
Consequence: Loss of power steering assist would require higher steering effort, increasing the risk of a crash.
Remedy: None of the affected vehicles have been sold yet. Subaru has notified dealers and they will inspect the steering gearbox, replacing it as necessary, free of charge. The recall began February 7, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUC-88.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.