IllustrationEYE SIGHT NOTIFICATION AND ENGINE LIGHT TURNS ON AND WE LOST POWER STEERING WHILST DRIVING THE VEHICLE.
2019 Subaru Crosstrek
Owner reports · Recalls · Investigations
More warning signs than most Crosstrek years
Owner complaints for the 2019 Subaru Crosstrek are substantially higher than the model-year median of 43.
About this comparison →How this year compares
Owner complaints by model year
Compare all Crosstrek years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1520–25K
2325–50K
450–75K
075–100K
0100–150K
0150K+
179 reports with mileage · 105 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Visibility/wiper. Review the 113 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 34 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports3 fire reports4 injury reports
What owners actually said
284 reportsTHERE'S A CRACK THAT STARTS ABOUT AN INCH FROM THE PASSENGER SIDE EDGE ENDING NEAR THE REAR VIEW MIRROR. A SMALL CRACK APPEARED ON THE EDGE THE MORNING AFTER A LONG TRIP AND WITHIN THE SAME DAY SPREAD ALL THE WAY TO THE CENTER. *TR
SMALL PEBBLE FROM ROADWAY (TRAVELING ABOUT 30 MPH) CAUSED SIGNIFICANT CRACK TO PROPAGATE ACROSS WINDSHIELD. *TR
THE WINDSHIELD CONTINUOUSLY ACCUMULATES SMALL CHIPS IN THE ROAD-FACING SURFACE OF THE GLASS. SOME CHIPS FROM LARGE ROCKS ARE TO BE EXPECTED, BUT THERE ARE FAR, FAR MORE SMALL CHIPS THAN CAN BE ACCOUNTED FOR BY LARGE ROCKS HITTING THE GLASS. THESE CHIPS APPEAR TO OCCUR WHEN SOMETHING AS SMALL AS GRIT FROM ROAD SANDING (DURING S…
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THE WINDSHIELD CONTINUOUSLY ACCUMULATES SMALL CHIPS IN THE ROAD-FACING SURFACE OF THE GLASS. SOME CHIPS FROM LARGE ROCKS ARE TO BE EXPECTED, BUT THERE ARE FAR, FAR MORE SMALL CHIPS THAN CAN BE ACCOUNTED FOR BY LARGE ROCKS HITTING THE GLASS. THESE CHIPS APPEAR TO OCCUR WHEN SOMETHING AS SMALL AS GRIT FROM ROAD SANDING (DURING SNOW) HITS THE WINDSHIELD. THIS CAUSES A SAFETY ISSUE BECAUSE THE VEHICLE IS EQUIPPED WITH EYESIGHT TECHNOLOGY. WHEN SUNLIGHT OR HEADLIGHTS CATCH THESE CHIPS AT CERTAIN ANGLES, LIGHT IS REFLECTED TOWARDS THE EYESIGHT CAMERAS. THIS CAUSES THE EYESIGHT SYSTEM TO SUDDENLY ALERT THAT AN OBJECT MAY BE IN FRONT OF THE VEHICLE. ON AT LEAST ONE OCCASION, THIS LIGHT REFLECTION OCCURRED FOR A LONG ENOUGH DURATION THAT THE CAR APPLIED THE BRAKES IN AN EFFORT TO STOP. *TR
SUSTAINED VERY SMALL STONE CHIP BELOW PASSENGER SIDE OF WINDSHIELD. THIS OCCURRED WHILE DRIVING AND ALSO SPREAD FURTHER WHILE DRIVING TO ABOUT 50% OF THE WAY UP THE PASSENGER SIDE OF THE WINDSHIELD. I HAVE ALSO EXPERIENCED MORE STONE CHIPS AND CRACKS AS A RESULT OF THIS WINDSHIELD SITUATION. *TR
THE WINDSHIELD CRACKED FROM THE BOTTOM UP, TWICE WITHIN 9 MONTHS. I BOUGHT THE VEHICLE BRAND NEW. THE FIRST TIME, THE DEALER WAS NICE ENOUGH TO REPLACE IT FOR FREE. THE SECOND WINDSHIELD HAS ONLY BEEN INSTALLED FOR ABOUT 4 MONTHS. PICTURE ATTACHED IS THE SECOND CRACK. FIRST CRACK STARTED ON THE PASSENGER SIDE SEEMINGLY OUT O…
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THE WINDSHIELD CRACKED FROM THE BOTTOM UP, TWICE WITHIN 9 MONTHS. I BOUGHT THE VEHICLE BRAND NEW. THE FIRST TIME, THE DEALER WAS NICE ENOUGH TO REPLACE IT FOR FREE. THE SECOND WINDSHIELD HAS ONLY BEEN INSTALLED FOR ABOUT 4 MONTHS. PICTURE ATTACHED IS THE SECOND CRACK. FIRST CRACK STARTED ON THE PASSENGER SIDE SEEMINGLY OUT OF NOWHERE. IT WAS PARKED IN A GARAGE AND I CAME OUT AFTER WORK TO A CRACK 4-6 INCHES LONG. *TR
I PURCHASED MY 2019 SUBARU CROSSTREK HYBRID ON 5/31/19. I HAD THE FIRST INCIDENCE OF THE ?ALL THE WARNING LIGHTS COME ON? IN OCTOBER 9, 2019. AS I WAS BETWEEN TOWNS IN RURAL NORTHERN NY, AND 75 MILES FROM HOME THIS WAS SCARY. I PULLED OVER, CHECKED THE OIL AND FLUIDS (ALL WERE OK), AND CALLED THE DEALER. THEY SAID I COULD C…
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I PURCHASED MY 2019 SUBARU CROSSTREK HYBRID ON 5/31/19. I HAD THE FIRST INCIDENCE OF THE ?ALL THE WARNING LIGHTS COME ON? IN OCTOBER 9, 2019. AS I WAS BETWEEN TOWNS IN RURAL NORTHERN NY, AND 75 MILES FROM HOME THIS WAS SCARY. I PULLED OVER, CHECKED THE OIL AND FLUIDS (ALL WERE OK), AND CALLED THE DEALER. THEY SAID I COULD CONTINUE TO DRIVE THE CAR AND TO BRING IT IN THE NEXT DAY WHEN I GOT HOME. SO I CONTINUED TO MY NEXT DESTINATION AND SHUT OFF THE CAR FOR ABOUT 2 HOURS DURING OUR HAIRCUTS. THEN WHEN I RESTARTED THE CAR THE PROBLEM RECURRED. I DROVE PART WAY HOME THAT WAY AND WE STOPPED AT A RESTAURANT FOR SUPPER. WHEN WE RESUMED OUR TRIP AFTER SUPPER THE WARNING LIGHTS WERE GONE. I TOOK THE CAR TO THE DEALER THE NEXT DAY, OCTOBER 10. THEY COULD FIND NO REASON FOR THE PROBLEM AND IT WAS NOT THEN OCCURRING. SUBSEQUENTLY THE PROBLEM RECURRED ON 12/20, 12/21, AND 12/22/19. AND ON 1/16/20 THE HEADLIGHTS WOULDN?T WORK! ON FEBRUARY 12, 2020 THE PROBLEM RECURRED ON A TRIP OUT OF TOWN. I HAVE VISITED THE DEALER FOUR MORE TIMES FOR THIS PROBLEM ? ON 11/19/19, 12 /12/19, 12/20/19, AND 1/2/20. DURING THAT TIME THE SERVICE MANAGER STATED THAT THERE WERE MULTIPLE REPORTS OF SIMILAR PROBLEMS ON 2019 CROSSTREK HYBRIDS. HE ASKED ME, AND I AGREED, TO BE ONE OF A DOZEN CROSSTREK OWNERS IN THE US TO HAVE MONITORING HARDWARE INSTALLED TO READ THE ELECTRONIC CODES WHICH RESULTED WHEN THE PROBLEM OCCURRED. ON FEBRUARY 12, 2020 THE PROBLEM RECURRED. I CONTACTED THE DEALER TO LET THEM KNOW. ON MAY 7TH 2020, THE PROBLEM RECURRED YET AGAIN. BARSTOW?S SERVICE DEPARTMENT CONTACTED ME TO ARRANGE FOR ANOTHER APPOINTMENT SCHEDULED FOR 6/8/20. THE PURPOSE WAS TO UPDATE THE ELECTRONIC SYSTEM WITH A ?FIX? DERIVED FROM THE STUDY IN WHICH I PARTICIPATED IN DEC 2019-JANUARY 2020. THE NEXT DAY, JUNE 9, I STARTED THE CAR AND THE PROBLEM RECURRED! *TR
VEHICLE HAS BEEN STUTTERING FROM ACCELERATION FOR AWHILE NOW. NOTICEABLE MORE WHEN GOING AROUND 60MPH WHEN SLOWING DOWN. IT HAS DONE FOR ABOUT YEAR OFF AND ON. HAVE TAKING TO DEALERSHIP FEW TIMES STATED NOTHING WRONG FIRST TIME. SECOND RESET SOMETHING WORKED FOR FEW DAYS I THOUGHT BUT STILL DOES OFF AND ON. FEELS LIKE IT DOESN'T…
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VEHICLE HAS BEEN STUTTERING FROM ACCELERATION FOR AWHILE NOW. NOTICEABLE MORE WHEN GOING AROUND 60MPH WHEN SLOWING DOWN. IT HAS DONE FOR ABOUT YEAR OFF AND ON. HAVE TAKING TO DEALERSHIP FEW TIMES STATED NOTHING WRONG FIRST TIME. SECOND RESET SOMETHING WORKED FOR FEW DAYS I THOUGHT BUT STILL DOES OFF AND ON. FEELS LIKE IT DOESN'T GET ENOUGH FUEL. *TR
CRACKED WINDSHIELD. AS I DRIVING DOWN HIGHWAY AROUND 65MPH, SMALL ROCK HIT PASSENGER SIDE LOWER WINDOW UNDER WIPER BLADE. AND CRACKED I HAD WINDSHIELD REPLACED WITH AFTERMARKET SUBARU WINDSHIELD. THIS WINDSHIELD HAS ALREADY SCRATCHED FROM THE WIPER BLADE WHICH IS BRAND NEW AND HAS LITTLE FEW LITTLE CHIPS IN IT. . *TR
AS I WAS DRIVING DOWN THE STREET APPLIED MY BRAKES TO SLOW DOWN AT A RED LIGHT MY DRIVER'S SEAT SLID FORWARD VERY FAST PINNING ME AGAINST THE STEERING WHEEL. AT THAT TIME MY LEG WAS FOLDED CAUSE I WAS UP AGAINST DASH AND IT MADE ME SLAM MY BRAKES ON VERY FAST AND QUICK. I AM LUCKY MY FOOT WAS NOT ON THE GAS AT THE TIME OR I W…
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AS I WAS DRIVING DOWN THE STREET APPLIED MY BRAKES TO SLOW DOWN AT A RED LIGHT MY DRIVER'S SEAT SLID FORWARD VERY FAST PINNING ME AGAINST THE STEERING WHEEL. AT THAT TIME MY LEG WAS FOLDED CAUSE I WAS UP AGAINST DASH AND IT MADE ME SLAM MY BRAKES ON VERY FAST AND QUICK. I AM LUCKY MY FOOT WAS NOT ON THE GAS AT THE TIME OR I WOULD HAVE WENT THROUGH THE INTERSECTION. THE NEXT DAY AS I WAS DRIVING MY SEAT SLID FORWARD A LITTLE BUT LOCKED INTO THE NEXT SPOT. I HAD GOTTEN A HOLD OF SUBARU AND MADE AN APPOINTMENT BUT THEY CANNOT SEE ME FOR A WEEK. IT IS VERY UNSAFE SOMEONE COULD REALLY GET HURT. *TR
Official recalls
721V263000 · Suspension:rear
Apr 15, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Consequence & remedy
Consequence: Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.
21V264000 · Electrical System:ignition; Electrical System:software; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
Apr 15, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence & remedy
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Additional source detail variants (4)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Electrical System:ignition
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
20V189000 · Seat Belts:rear/other
Mar 31, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Consequence & remedy
Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will replace rear seat belt assemblies, free of charge. The began April 15, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRC-20.
19V856000 · Engine And Engine Cooling:exhaust System:emission Control:crankcase (pcv)
Dec 2, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Consequence & remedy
Consequence: An unexpected loss of power while driving can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.
19V743000 · Electrical System:ignition; Electrical System:software
Oct 18, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence & remedy
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Additional source detail variants (2)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Electrical System:ignition
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
19V404000 · Visibility; Visibility:glass, Side/rear
May 30, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence & remedy
Consequence: Improperly tempered glass can shatter into large pieces, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.
Additional source detail variants (2)
Visibility
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence: Improperly tempered glass can shatter into large pieces, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.
Visibility:glass, Side/rear
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence: Improperly tempered glass can shatter into large pieces, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.
19V065000 · Steering:electric Power Assist System
Feb 6, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Consequence & remedy
Consequence: Loss of power steering assist would require higher steering effort, increasing the risk of a crash.
Remedy: None of the affected vehicles have been sold yet. Subaru has notified dealers and they will inspect the steering gearbox, replacing it as necessary, free of charge. The recall began February 7, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUC-88.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.