I PURCHASED THE CAR ON 12/26/2018. I HAVE TWO CHIPS IN THE WINDSHIELD, THE FIRST COMING LESS THAN THREE MONTHS (LESS THAN 6,000 MILES) AFTER PURCHASE AND THE LAST ONE ON 10/9/2019. BOTH OCCURRED WHILE DRIVING THE VEHICLE. THE FIRST, ON A 2 LANE STATE HIGHWAY (NJ-RT 70 W) TRAVELING ABOUT 55 MPH. THE SECOND WAS ON RT 22 NEAR L…
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I PURCHASED THE CAR ON 12/26/2018. I HAVE TWO CHIPS IN THE WINDSHIELD, THE FIRST COMING LESS THAN THREE MONTHS (LESS THAN 6,000 MILES) AFTER PURCHASE AND THE LAST ONE ON 10/9/2019. BOTH OCCURRED WHILE DRIVING THE VEHICLE. THE FIRST, ON A 2 LANE STATE HIGHWAY (NJ-RT 70 W) TRAVELING ABOUT 55 MPH. THE SECOND WAS ON RT 22 NEAR LANCASTER, PA GOING ABOUT 35 MPH. THE FIRST ONE HAS BEEN REPAIRED. THE SECOND CHIP WILL BE REPAIRED THIS WEEK. BOTH TIMES I HEARD AN OBJECT (PROBABLY DEBRIS/STONE/ETC) STRIKE THE WINDSHIELD AND WITHIN A FEW MILES, NOTICED CHIPS IN THE WINDSHIELD THAT NEEDED PROFESSIONAL REPAIR. I'VE OWNED AT LEAST 7 CARS, AND HAVE NEVER HAD EXPERIENCES WHERE THE WINDSHIELD WOULD CHIP AS FREQUENTLY AS THIS CAR.
NHTSA ODI #11271500
200 miles · Oct 28, 2019
Visibility/wiper
SMALL ROCK HIT WINDSHIELD AND THE WINDSHIELD HAD A LARGE ROCK CHIP DUE TO THIS. SEEMED ODD TO HAVE SUCH A LARGE ROCK CHIP WITH THE SMALL SIZE OF ROCK THAT HIT.
NHTSA ODI #11271473
14,500 miles · Oct 27, 2019
Visibility/wiper
CRACKED WINDSHIELD
NHTSA ODI #11271373
29,000 miles · Oct 27, 2019
Visibility/wiper
I WAS DRIVING MY 2019 CROSSTREK ON THE HIGHWAY ON THE WAY TO WORK WHEN I HEARD A LOUD CRACKING NOISE, WHICH I REALIZED CAME FROM A DEEP CHIP THAT APPEARED ON THE LOWER WINDSHIELD. I ASSUMED A VEHICLE AHEAD MUST HAVE KICKED UP A ROCK, AS THERE WERE NO OBVIOUS VEHICLES OR OTHER OBJECTS THAT COULD HAVE FALLEN ON IT ANYWHERE NEARBY.…
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I WAS DRIVING MY 2019 CROSSTREK ON THE HIGHWAY ON THE WAY TO WORK WHEN I HEARD A LOUD CRACKING NOISE, WHICH I REALIZED CAME FROM A DEEP CHIP THAT APPEARED ON THE LOWER WINDSHIELD. I ASSUMED A VEHICLE AHEAD MUST HAVE KICKED UP A ROCK, AS THERE WERE NO OBVIOUS VEHICLES OR OTHER OBJECTS THAT COULD HAVE FALLEN ON IT ANYWHERE NEARBY. I HAVE SINCE HAD THE CHIP FILLED AND AM KEEPING AN EYE OUT TO MAKE SURE IT DOESN'T APPEAR TO SPREAD ANY FURTHER.
NHTSA ODI #11271365
9,000 miles · Oct 27, 2019
Visibility/wiper
WINDSHIELD CRACKED FROM VERY TOP TO CENTER, NO PREVIOUS ROCK CHIPS OR OTHER DAMAGE.
NHTSA ODI #11271340
12,500 miles · Oct 27, 2019
Visibility/wiper
SMALL ROCK CHIPPED FRONT WINDSHIELD AND CAUSED A 4 INCH CRACK.
NHTSA ODI #11271338
3,500 miles · Oct 27, 2019
Visibility/wiper
WHILE DRIVING AT APPROXIMATELY 65MPH ON THE 55 FREEWAY SOUTH, MY WINDSHIELD 'POPPED' AND DEVELOPED A CHIP, WHICH LOOKS AS THOUGH IT WAS HIT BY A ROCK, BUT IT WAS NOT. THE WINDSHIELD HAS ALSO DEVELOPED MYRIAD IMPERFECTIONS, WHICH APPEAR AS WATER SPOTS, BUT ARE NOT REMOVABLE. AT CERTAIN POINTS IN THE DAY, DEPENDING ON LIGHT, IT …
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WHILE DRIVING AT APPROXIMATELY 65MPH ON THE 55 FREEWAY SOUTH, MY WINDSHIELD 'POPPED' AND DEVELOPED A CHIP, WHICH LOOKS AS THOUGH IT WAS HIT BY A ROCK, BUT IT WAS NOT. THE WINDSHIELD HAS ALSO DEVELOPED MYRIAD IMPERFECTIONS, WHICH APPEAR AS WATER SPOTS, BUT ARE NOT REMOVABLE. AT CERTAIN POINTS IN THE DAY, DEPENDING ON LIGHT, IT GETS DIFFICULT TO SEE THROUGH THE WINDSHIELD, EVEN IMMEDIATELY AFTER CLEANING IT.
NHTSA ODI #11271334
5,900 miles · Sep 25, 2019
Visibility/wiper
FRONT WINDSHIELD NEAR DRIVERS SIDE BOTTOM PORTION DEFROSTER AREA (ALL THE WAY DOWN STARTING FROM BEHIND BLACK PLASTIC COVER) HAS DEVELOPED A 7 INCH CRACK ENDING FOR TIME BEING IN A FISH HOOK AT TOP OF CRACK. DEALER CLAIMS EXTREMELY SMALL PIN SIZE STRIKE POINT WAS CAUSE. ALSO ACKNOWLEDGED THAT SUBARU WINDSHIELDS WITH EYESIGHT CAM…
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FRONT WINDSHIELD NEAR DRIVERS SIDE BOTTOM PORTION DEFROSTER AREA (ALL THE WAY DOWN STARTING FROM BEHIND BLACK PLASTIC COVER) HAS DEVELOPED A 7 INCH CRACK ENDING FOR TIME BEING IN A FISH HOOK AT TOP OF CRACK. DEALER CLAIMS EXTREMELY SMALL PIN SIZE STRIKE POINT WAS CAUSE. ALSO ACKNOWLEDGED THAT SUBARU WINDSHIELDS WITH EYESIGHT CAMERA SYSTEM BEHIND GLASS ARE EXTREMELY THIN FOR EYESIGHT TO WORK PROPERLY. I WILL HAVE TO REPLACE GLASS AT MY EXPENSE. I'VE BEEN DRIVING FOR 50 YEARS AND HAVE NEVER SEEN A PIN SIZE IMPACT CAUSE THIS MUCH DAMAGE TO A WINDSHIELD. FAULTY MANUFACTURING PROCESS? ALSO CONTACTED SUBARU N. AMERICA AND THEY STATED THAT IF A STRIKE POINT WAS CAUSE THAT THEY WOULD NOT COVER REPLACEMENT.
NHTSA ODI #11258148
2,300 miles · Sep 3, 2019
Visibility/wiper
WINDSHIELD CRACKS EXTREMELY EASY! WAS ON THE FREEWAY THIS MORNING AND SOMETHING SMALL (I DIDN'T EVEN SEE ANYTHING) HIT THE WINDSHIELD, WASN'T EVEN A LOUD THUD, AND THE WINDSHIELD INSTANTLY SPLIT 6" I HAVE HAD PRIOR BIG ROCKS HIT OTHER VEHICLES, WITH LOUD THUDS, AND JUST GET TINY CHIP MARKS THAT WEREN'T EVEN FILLABLE WHEN I H…
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WINDSHIELD CRACKS EXTREMELY EASY! WAS ON THE FREEWAY THIS MORNING AND SOMETHING SMALL (I DIDN'T EVEN SEE ANYTHING) HIT THE WINDSHIELD, WASN'T EVEN A LOUD THUD, AND THE WINDSHIELD INSTANTLY SPLIT 6" I HAVE HAD PRIOR BIG ROCKS HIT OTHER VEHICLES, WITH LOUD THUDS, AND JUST GET TINY CHIP MARKS THAT WEREN'T EVEN FILLABLE WHEN I HAD THEM EXAMINED BY A BODY SHOP! THIS SOUNDED AS LIGHT AS A A BUG HITTING IT. IT SHOULD NOT HAVE SPLIT THAT EASILY. THIS WINDSHIELD IS EITHER THIN, OR MADE FROM SOME CHEAP MATERIAL? FOR A SUV RATED AS A OFF ROAD VEHICLE, THAT IS VERY DANGEROUS, AND THEY NEED TO DO SOMETHING ABOUT IT.
NHTSA ODI #11252887
200 miles · Aug 28, 2019
Visibility/wiperInjury
WHILE DRIVING ON A WOODED TREE LINED STREET AT APPROX. 40MPH, THE RIGHT REAR PASSENGER WINDOW IMPLODED. THE GLASS SHATTERED AND FELL ONTO MY DAUGHTER WHO WAS IN HER CAR SEAT. GLASS PIECES DID CAUSE MINOR SCRATCH ON HER FOREARM. THERE WAS NO IMPACT TO THE WIDOW. MY DAUGHTER WAS JUST ROLLING IT UP AT THE TIME OF THE INCIDENT. …
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WHILE DRIVING ON A WOODED TREE LINED STREET AT APPROX. 40MPH, THE RIGHT REAR PASSENGER WINDOW IMPLODED. THE GLASS SHATTERED AND FELL ONTO MY DAUGHTER WHO WAS IN HER CAR SEAT. GLASS PIECES DID CAUSE MINOR SCRATCH ON HER FOREARM. THERE WAS NO IMPACT TO THE WIDOW. MY DAUGHTER WAS JUST ROLLING IT UP AT THE TIME OF THE INCIDENT. WE TOOK VEHICLE TO DEALERSHIP AND WILL BE UNDER INVESTIGATION FOR THE NEXT 4-6 WEEKS. THE VEHICLE AT THE TIME OF INCIDENT, HAD APPROXIMATELY 200 MILES ON THE ODOMETER.
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Consequence & remedy
Consequence: Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence & remedy
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Additional source detail variants (4)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Electrical System:ignition
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Consequence & remedy
Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will replace rear seat belt assemblies, free of charge. The began April 15, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRC-20.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Consequence & remedy
Consequence: An unexpected loss of power while driving can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence & remedy
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Additional source detail variants (2)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Electrical System:ignition
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence & remedy
Consequence: Improperly tempered glass can shatter into large pieces, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.
Additional source detail variants (2)
Visibility
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence: Improperly tempered glass can shatter into large pieces, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.
Visibility:glass, Side/rear
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence: Improperly tempered glass can shatter into large pieces, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Consequence & remedy
Consequence: Loss of power steering assist would require higher steering effort, increasing the risk of a crash.
Remedy: None of the affected vehicles have been sold yet. Subaru has notified dealers and they will inspect the steering gearbox, replacing it as necessary, free of charge. The recall began February 7, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUC-88.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2019 Subaru Crosstrek Problems, Complaints & Recalls | Skip That Year