2019 Subaru Crosstrek

On July 13,2022, while easing into a parking slot with foot on the pedal brake, with final stop and reaching to shift gear into parking mode, my 2019 Crosstrek engine suddenly accelerated and made the car surge forward. My brake pedal was on the floor with no response and the car continued to shoot pass the curb and sidewalk onto a vegetation embankment, heading towards the building and its glass door. I was terrified as the car did not respond to braking and tried to shift into neutral but the shift gear was struggling, until the car got stopped by the vegetation bank and continued to rev loudly, but then allowed me to shift into neutral. There was no warning of any sort when the phenomenon took place. When the tow truck arrived, tow personnel turned on the engine and tried the brakes pedal which went straight to the floor, with no pressure response. What was terrifying was the car engine suddenly accelerated forward and would not stop until the car was stopped by the dirt and vegetation. Without the vegetation, my car would have plowed into the building and the tall glass windows. The front of my car was damaged. It is now in a body shop. My car was bought brand new, has been serviced regularly by the dealership that I ordered it from. The last maintenance was March 2022, for a 24k service, with all in good operation. It currently has 25K miles. In the aftermath, I researched the web for info, and I found out that there is a current class action suit against Subaru for this type of sudden acceleration on several models of Subaru. This sudden acceleration is when cars are ready to park, with brake pedal applied, yet cars just accelerate. This is a life endangering car malfunction for drivers and other nearby drivers. Please help keep us all safe. Thank you for reviewing my report.

I was driving on an open road today and it was cold outside about 50 degree. There were no other cars around and I heard a loud boom noise on the roof of my car. I looked at my sunroof in the car and it was shattered. The Bubble from the explosion in the glass was sticking out from the car verses towards the car so I am aware it was not impacted by anything.

The windshield on my Subaru Crosstrek is incredibly weak and cracks upon the smallest impact. I have owned my vehicle for 2.5 years, and have driven it about 25,000 miles. In the vehicle that I owned prior (Lincoln LS), I never experienced any windshield cracking, and I was driving in the same region. I now have 6 cracks on my windshield, two of which have grown to be larger cracks (one going all the way across my dash, and the other stretching about 12 inches). The cracks and nicks are causing an issue with visibility in colder weather. My vehicle windshield does not defrost as quickly, and my windshield becomes foggy more often while driving.

After driving for a few when I come to a stop or slow down to a lower gear and accelerate it starts to stall out and the lights dim a bit slightly. It does not do it on the highway or at higher rates of speed. I’ve checked battery, watched allot of the parameters on a diagnostic tool and didn’t see anything out of the ordinary or any codes even when almost stalling out in a intersection. It would have left me to oncoming traffic. It didn’t die but it was rattling rumbling and stalling. It’s like the transmission is trying to keep it at a super low gear to save gas? I checked for recalls and it states none. I just got this car and it has 40k miles and is still new. I love this car and feel super safe driving it . I traded my abarth for it and it was really hard to part but this car makes up for it. I’m calling the Subaru dealership and dealership I got it from. I’ve owned it less than a month.

The vehicle of concern is a 2019 Subaru Crosstrek Plug-in Hybrid (PHEV). In the past 2 to 3 months, we have had multiple warning lights come on when the vehicle is started. In some cases, we were able to clear the warning lights by turning the vehicle off and back on several times over the course of 30-40 minutes. The two most recent occurrences involved the vehicle having to be towed to the dealership as either the car would not shift out of Park or upon shifting out of Park, the parking brake would not release. The car was driven to the Burlington Subaru dealership in Burlington, VT about 5-6 weeks ago where they were unable to reproduce the problem or find any information logged in the vehicle's logs. Two weeks ago (8/19/21), the vehicle was towed to the dealership. The service department was able to log/see the errors (ABS, Check Engine, Eyesight System and Vehicle Dynamic Control) which were also logged in the MySubaru app. The dealership drove the vehicle almost 250 miles in attempts to diagnose the problem further. They upgraded the ECM software and they did not see the problem after that. I picked the vehicle up the morning of 8/30/21 and the problem recurred the evening of 8/30/21 resulting in the 2nd tow back to the dealership. The same errors as before were reported and seen by the dealership. On 9/1/21, I was informed by the service dept rep the problem was root caused to be a faulty electronic parking switch resulting in a drained battery. They are awaiting the new part which is in short supply in the US currently so no reliable ETA. The dealer would like to keep the car an additional couple of days after they receive the part to see if the problem is resolved. The car has approximately 23,000 miles on it currently.

2019 Subaru Crosstrek Left rear window ( driver’s side) window shattered without warning. There was a recall issued for this exact problem - but the time frame for the recall was narrow and my car was not included as it was just shy of the start date for the recall although manufactured in the same month. Subaru’s number for this recall is WUG-92. The child car seat was covered in glass and shards of glass were embedded throughout the car. The fact that the car was parked with no one in it does not lessen the reality that this would have been a tragic incident for the child and anyone in the car or near the car especially if we had been driving on a highway. Subaru has been contacted and took all the information. I am documenting this for a warning to other Crosstrek owners to be aware that this is known to happen without warning until Subaru notifies them of this potential danger. Hopefully the recall will be expanded to avoid harm and injury.

On June 25, 2021 we had driven from Seattle to Spokane, WA and stopped at the Sprague Lake Rest Stop. When we returned to our car and sat in the car for about 15 minutes our car failed to start. The temperature outside was about 100 degrees. After 3 attempts by fellow travelers Roadside Assist and a Tow Driver our car failed to start so it was towed to the Suburu dealer in Spokane Washington where a battery was replaced. The only reason that was given for the failure was that we sat in the car for a time before we started the car and the batter;y was drained because of the presence of the keys. Our batter has failed on 3 other occasions. Because we do occasional car trips we no longer feel safe in this car