← New search

2017 Subaru Crosstrek

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Subaru Crosstrek do not stand out strongly from the model-year median of 43.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Crosstrek years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

60 reports with mileage · 34 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports2 fire reports2 injury reports

What owners actually said

94 reports
40,000 miles · Feb 23, 2020
Visibility/wiper

MY WINDSHIELD HAD SEVERAL CRACKS, THAT SHOULD NOT HAVE BEEN ABLE TO BE PRODUCED SO EASILY. WITHIN A COUPLE OF WEEKS OF OWNING MY 2017 CROSSTREK, A PEBBLE HIT MY WINDSHIELD AT A RATHER LOW FORCE AND CRACKED THE WINDSHIELD. THEN THE CRACK TRAVELED ALL THE WAY DOWN. THEN ANOTHER CRACK MYSTERIOUSLY APPEARED IN A DIFFERENT SPOT. I HA…

Read full complaint

MY WINDSHIELD HAD SEVERAL CRACKS, THAT SHOULD NOT HAVE BEEN ABLE TO BE PRODUCED SO EASILY. WITHIN A COUPLE OF WEEKS OF OWNING MY 2017 CROSSTREK, A PEBBLE HIT MY WINDSHIELD AT A RATHER LOW FORCE AND CRACKED THE WINDSHIELD. THEN THE CRACK TRAVELED ALL THE WAY DOWN. THEN ANOTHER CRACK MYSTERIOUSLY APPEARED IN A DIFFERENT SPOT. I HAVE NEVER EXPERIENCED A WINDSHIELD SO WEAK. I HAD TO HAVE IT REPLACED.

NHTSA ODI #11310864

30,758 miles · Jan 21, 2020
Steering

THE CAR LOST POWER STEERING SHORTLY AFTER CAR WAS STARTED TO GO ON S SHORT TRIP. WE WERE STILL N OUR DRIVEWAY WHEN IT HAPPENED. I COULD STILL DRIVE IT, BUT TURNING THE STEERING WHEEL WAS DIFFICULT ON CURVES ON BACK ROADS AND HIGHWAY TO THE DOCTOR'S OFFICE 32 MILES AWAY. I HAVE HEARD OTHER SUBARUS HAVE HAD SHORTS IN THE ELECTRI…

Read full complaint

THE CAR LOST POWER STEERING SHORTLY AFTER CAR WAS STARTED TO GO ON S SHORT TRIP. WE WERE STILL N OUR DRIVEWAY WHEN IT HAPPENED. I COULD STILL DRIVE IT, BUT TURNING THE STEERING WHEEL WAS DIFFICULT ON CURVES ON BACK ROADS AND HIGHWAY TO THE DOCTOR'S OFFICE 32 MILES AWAY. I HAVE HEARD OTHER SUBARUS HAVE HAD SHORTS IN THE ELECTRIC POWER ASSIST SYSTEM.

NHTSA ODI #11300655

50,000 miles · Jan 13, 2020
Electrical SystemSteeringUnknown Or Other

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED IN ORDER TO REMOVE KEY. THIS OCCURS WHEN STATIONARY AND TRYING TO REMOVE KEY FROM IGNITION. HAD THIS ISSUE FOR A ABOUT A MONTH BEFORE I TOOK IT IN AS SUBARU HAD A RECALL FOR WUE90 STOP LIGHT SWITCH REPLACEMENT AND I THOUGHT IT MAY BE RELATED AS DID MY SERVICE PROVIDER …

Read full complaint

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED IN ORDER TO REMOVE KEY. THIS OCCURS WHEN STATIONARY AND TRYING TO REMOVE KEY FROM IGNITION. HAD THIS ISSUE FOR A ABOUT A MONTH BEFORE I TOOK IT IN AS SUBARU HAD A RECALL FOR WUE90 STOP LIGHT SWITCH REPLACEMENT AND I THOUGHT IT MAY BE RELATED AS DID MY SERVICE PROVIDER AT NORTH PARK SUBARU OR MAYBE HAD TO DO WITH STEERING. THE PROBLEM WAS NOT SOLVED, THE REPAIR WAS OUT OF MY POCKET. THE SERVICE PROVIDER REPORTED 'ERRATIC OPERATION OF PARK SWITCH ON SHIFTER' AND THE SHIFTER WAS REPLACED AND PROBLEM IS RESOLVED. THIS APPEARS A MANUFACTURING FLAW THAT SHOULD BE RECALLED AS MANY OTHERS REPORT THE SAME ISSUE. THE SERVICE PROVIDER ALSO REPORTED THE SAME ISSUE AND STATED MANY PEOPLE HAD COME IN RECENTLY TO HAVE THE SAME ISSUE SERVICED. IT MAYBE UNETHICAL THAT THE SERVICE PROVIDER HAS NOT OR DID NOT APPEAR TO BE REPORTING THE MATTER. CAR IS LESS THAN THREE YEARS OLD (WHEN OCCURED) AND HAS 50K MILES ON IT.

NHTSA ODI #11299117

Mileage unknown · Jan 1, 2020
Visibility/wiper

NO VISBILITY OF CRACK BEFORE WORK. 9 HOURS LATER A LARGE CRACK APPEARS ON WINDSHIELD. CAR WAS PARKED IN GATED SECURE PARKING STRUCTURE F=DURING THE TIME.

NHTSA ODI #11292503

12,000 miles · Dec 30, 2019
Unknown Or OtherVehicle Speed ControlCrash

I WAS DRIVING VERY SLOW INTO MY GARAGE FROM TOWNHOUSE STREET. I HEARD THIS STRANGE NOISE AND MY CAR ACCELERATED FAST. I TRIED TO BRAKE BUT COULD NOT STOP THE CAR. I HIT THE BACK OF MY GARAGE CAUSING DAMAGE TO GARAGE WALL AND INSIDE OF MY TOWNHOME. I HAVE LIVED HERE SINCE 1987 AND THIS HAS NEVER HAPPENED BEFORE. THE CAR IS N…

Read full complaint

I WAS DRIVING VERY SLOW INTO MY GARAGE FROM TOWNHOUSE STREET. I HEARD THIS STRANGE NOISE AND MY CAR ACCELERATED FAST. I TRIED TO BRAKE BUT COULD NOT STOP THE CAR. I HIT THE BACK OF MY GARAGE CAUSING DAMAGE TO GARAGE WALL AND INSIDE OF MY TOWNHOME. I HAVE LIVED HERE SINCE 1987 AND THIS HAS NEVER HAPPENED BEFORE. THE CAR IS NOW AT GALE AUTO REPAIR, BLAINE, MN.. THEY COULD NOT FIND ANYTHING THAT WOULD HAVE CAUSED THIS SUDDEN ACCELERATION.

NHTSA ODI #11291981

12,000 miles · Dec 30, 2019
EngineUnknown Or OtherCrash

WHEN DRIVING INTO MY GARAGE, MY CAR MADE A STRANGE NOISE AND ACCELERATED INTO THE BACK OF MY GARAGE. I DID PUT ON MY BRAKES BUT THE CAR WAS GOING TOO FAST AND DID NOT STOP. I HAD DAMAGE TO THE FRONT END OF MY GARAGE, A SHELF AND INSIDE MY LAUNDRY ROOM AND BATHROOM. I DRIVE SLOW INTO MY STREET AND MY GARAGE. I HAVE LIVED HERE…

Read full complaint

WHEN DRIVING INTO MY GARAGE, MY CAR MADE A STRANGE NOISE AND ACCELERATED INTO THE BACK OF MY GARAGE. I DID PUT ON MY BRAKES BUT THE CAR WAS GOING TOO FAST AND DID NOT STOP. I HAD DAMAGE TO THE FRONT END OF MY GARAGE, A SHELF AND INSIDE MY LAUNDRY ROOM AND BATHROOM. I DRIVE SLOW INTO MY STREET AND MY GARAGE. I HAVE LIVED HERE SINCE 1987 AND THIS HAS NEVER HAPPENED BEFORE. MY CAR IS BEING FIXED BY GALE AUTO, BLAINE, MN.

NHTSA ODI #11291976

20,000 miles · Dec 5, 2019
Electrical SystemSteeringUnknown Or Other

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED, PUT IN REVERSE/DRIVE, AND THEN EITHER MOVED OR STEP FIRMLY ON THE BREAK AND BACK IN PARK. SOMETIMES IT TAKES MULTIPLE ATTEMPTS. HAVING THIS ISSUE FOR A COUPLE MONTHS. IT DOESN'T HAPPEN EVERY TIME, BUT OFTEN.

NHTSA ODI #11287251

48,000 miles · Dec 1, 2019
Power TrainWheels

I LEASE A 2017 SUBARU CROSSTREK. THE CAR HAS BEEN FAITHFULLY MAINTAINED AS PER MANUFACTURER SPECIFICATIONS AND HAS NEVER BEEN IN AN ACCIDENT/EXPERIENCED ANY BODY DAMAGE. THE REAR WHEEL BEARINGS HAVE FAILED THREE TIMES PRIOR TO 48K. THE LEFT WHEEL BEARING WAS REPLACED TWICE BETWEEN 48K AND 55 K AND THE RIGHT WHEEL BEARING WAS REP…

Read full complaint

I LEASE A 2017 SUBARU CROSSTREK. THE CAR HAS BEEN FAITHFULLY MAINTAINED AS PER MANUFACTURER SPECIFICATIONS AND HAS NEVER BEEN IN AN ACCIDENT/EXPERIENCED ANY BODY DAMAGE. THE REAR WHEEL BEARINGS HAVE FAILED THREE TIMES PRIOR TO 48K. THE LEFT WHEEL BEARING WAS REPLACED TWICE BETWEEN 48K AND 55 K AND THE RIGHT WHEEL BEARING WAS REPLACED AROUND 52K. APPARENTLY, THIS IS A COMMON DEFECT AND THE DEALER NOTED THAT ALL WHEEL BEARINGS ON EVERY SUBARU FAIL PRIOR TO 50K. FOR A RATHER PRICEY CAR, THIS IS UNACCEPTABLE AND A HUGE SAFETY HAZARD. IF THE WHEEL BEARINGS FAIL, IT COULD LOCK UP ONE WHEEL AND CAUSE THE CAR TO FLIP UNEXPECTEDLY WHILE DRIVING ADDITIONALLY, YOU WILL DRIVE THE CAR ONE DAY WITHOUT ANY ISSUE AND LITERALLY, THE NEXT DAY, YOU WILL START TO HEAR A LOW GROANING NOISE. I WOULD LIKE THE NHSTA TO OPEN A DEFECTS INVESTIGATION AS THEY CAN FIND THE SAME PROBLEM ACROSS EVERY SUBARU MODEL FROM 2013-FORWARD WHEN THE WHEEL BEARING DESIGN WAS CHANGED. DEALER RECORDS AND WARRANTY REPAIRS CAN INDICATE THIS. THE DESIGN ALLOWS FOR WATER AND ROAD DEBRIS TO GET INSIDE OF THE BEARING, CAUSING PREMATURE WEAR AND FAILURE. IT IS UNACCEPTABLE TO HAVE TO REPLACE WHEEL BEARINGS ON CARS EVERY 50K. MY LAST VEHICLE (2007 HYUNDAI SONATA) DROVE FLAWLESSLY UNTIL 277K AND I NEVER HAD TO CHANGE A WHEEL BEARING IN THE 10 YEARS I OWNED THAT VEHICLE. SHAME ON SUBARU!

NHTSA ODI #11283140

97,000 miles · Nov 25, 2019
Electrical SystemUnknown Or OtherVehicle Speed Control

CHECK ENGINE LIGHT IS ON AND CRUISE CONTROL LIGHT BLINKS. CANNOT USE CRUISE CONTROL. ITS A 2017 CROSSTREK. TOOK IT TO DEALER TWICE. THEY THOUGHT IT WAS CATALYTIC CONVERTOR OR O2 SENSORS WHICH WERE FIXED BUT LIGHTS REMAIN ON

NHTSA ODI #11282339

40,000 miles · Nov 25, 2019
Electrical System

MORE OFTEN THAN NOT, THE KEY CANNOT BE REMOVED FROM THE IGNITION WHEN THE CAR IS TUNED OFF AND IN PARK. CONSTANTLY NEED TO RESTART THE CAR AND PLAY AROUND WITH THE SHIFTER. THIS HAS BEEN HAPPENING FOR OVER A MONTH. CAR IS LESS THAN THREE YEARS OLD AND HAS 40K MILES ON IT. GANLEY SUBARU OF BEDFORD HAS SAID ANY REPAIR WOULD NEED T…

Read full complaint

MORE OFTEN THAN NOT, THE KEY CANNOT BE REMOVED FROM THE IGNITION WHEN THE CAR IS TUNED OFF AND IN PARK. CONSTANTLY NEED TO RESTART THE CAR AND PLAY AROUND WITH THE SHIFTER. THIS HAS BEEN HAPPENING FOR OVER A MONTH. CAR IS LESS THAN THREE YEARS OLD AND HAS 40K MILES ON IT. GANLEY SUBARU OF BEDFORD HAS SAID ANY REPAIR WOULD NEED TO BE PAID FOR OUT OF POCKET.

NHTSA ODI #11282225

Official recalls

1

19V149000 · Exterior Lighting:brake Lights:switch

Feb 28, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

Consequence & remedy

Consequence: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Remedy: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.