NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
17 reportsClear category filterMileage unknown · Jun 4, 2022
Electrical SystemPower Train
My husband has trouble getting the key out when in park and turn off. Have to use the E-break every time we park because even in park the vehicle seems to get a mind of its own and start to roll. IT ROLLED ON ME WHILE I WAS GETTING MY CHILD OUT OF THE CAR!! NOW my driver side window seems to roll all the way up but right back d…
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My husband has trouble getting the key out when in park and turn off. Have to use the E-break every time we park because even in park the vehicle seems to get a mind of its own and start to roll. IT ROLLED ON ME WHILE I WAS GETTING MY CHILD OUT OF THE CAR!! NOW my driver side window seems to roll all the way up but right back down with out me touching it. I have to fight the thing for 5mins to get it up! Windshield is cracked. We got it parked it no crack, went out in it and Crack, now I have to pay to get a new Windshield put in because every day just sitting there the Crack gets bigger. Why is there only 1 recall on this thing!? 🤔
NHTSA ODI #11467562
Mileage unknown · Feb 17, 2022
Electrical System
The key gets stuck in the ignition. We have to turn the ignition to ACC or start the car then switch it back to OFF multiple times for it to release. We have not had the issue looked at yet. It's easily reproduceable. No other symptoms are present. Subaru issued a recall for this issue for vehicles with a CVT transmission but th…
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The key gets stuck in the ignition. We have to turn the ignition to ACC or start the car then switch it back to OFF multiple times for it to release. We have not had the issue looked at yet. It's easily reproduceable. No other symptoms are present. Subaru issued a recall for this issue for vehicles with a CVT transmission but there are countless complaints of this happening to non-CVT transmission Subaru vehicles.
NHTSA ODI #11452593
Mileage unknown · Oct 22, 2020
Electrical SystemUnknown Or Other
STEREO SYSTEM FREEZES. TOUCH SCREEN INACCESSIBLE. GLITCHES CONSTANTLY. NOT ABLE TO ACCESS ANY APPS, NAVIGATION, STARLINK, ETC.
NHTSA ODI #11365735
36,300 miles · Jul 15, 2020
Electrical SystemEnginePower Train
VEHICLE LOSES POWER AT HIGHWAY SPEEDS AND THROTTLE IS COMPLETELY UNRESPONSIVE/NON-FUNCTIONAL. ENGINE REMAINS ON BUT WILL NOT DELIVER POWER OR ACCELERATE. NO DASH INDICATION LIGHTS ARE DISPLAYED. CAR SLOWS DOWN RAPIDLY UNTIL THROTTLE RE-ENGAGES AT IRREGULAR INTERVALS WHICH CAN BE A FEW SECONDS UP TO THIRTY SECONDS. HAPPENS MOST F…
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VEHICLE LOSES POWER AT HIGHWAY SPEEDS AND THROTTLE IS COMPLETELY UNRESPONSIVE/NON-FUNCTIONAL. ENGINE REMAINS ON BUT WILL NOT DELIVER POWER OR ACCELERATE. NO DASH INDICATION LIGHTS ARE DISPLAYED. CAR SLOWS DOWN RAPIDLY UNTIL THROTTLE RE-ENGAGES AT IRREGULAR INTERVALS WHICH CAN BE A FEW SECONDS UP TO THIRTY SECONDS. HAPPENS MOST FREQUENTLY AFTER DRIVING FOR APPROXIMATELY 20-30 MINUTES. HAPPENS REPEATEDLY AFTER IT INITIATES. HAVE HAD TO PULL OVER SEVERAL TIMES TO GET OUT OF THE WAY OF OTHER MOTORISTS. THIS HAS BEEN VERY DANGEROUS.
NHTSA ODI #11339585
50,000 miles · Jun 26, 2020
Electrical SystemUnknown Or Other
VALIDATING COMPLAINT OF WHAT IS LISTED ON NHTSA. 1) KEY STUCK IN IGNITION - WHEN ATTEMPTING TO RELEASE KEY FROM IGNITION AFTER SETTING GEAR IN PARK AND TURNING OFF ENGINE, CAR KEY WILL GET STUCK 2) LOW GAS FUEL CHIME - CHIME IS NOT FUNCTIONING CORRECTLY. CHIME IS SHARP / STACCATO ALERT AND IS BARELY AUDIBLE. *TR
NHTSA ODI #11331139
38,182 miles · Jun 8, 2020
Electrical System
IGNITION KEY GETS STUCK AND WILL NOT COME OUT WHEN TURNED OFF. *TR
NHTSA ODI #11327730
40,000 miles · May 24, 2020
Electrical SystemEquipmentUnknown Or Other
WHEN PUTTING MY 2017 SUBARU CROSSTREK INTO PARK THE KEY REMAINS STUCK IN THE IGNITION. THE ONLY WAY TO REMOVE THE KEY IS TO SHIFT INTO AND OUT OF PARK. SOMETIMES THIS TAKES MULTIPLE ATTEMPTS. THIS APPEARS TO BE A KNOWN ISSUE. *TR
NHTSA ODI #11325722
17,000 miles · May 16, 2020
Electrical System
ON THREE OCCASIONS IN THE LAST 2 MONTHS, THE BATTERY DIED AND THE CAR WOULD NOT START. I CALLED SERVICE AND THE CAR WAS JUMP STARTED. THREE DAYS LATER I HAD THE SAME ISSUE. I BROUGHT THE CAR TO MY DEALER AND WAS TOLD THERE WAS NOTHING WRONG. SINCE THAT TIME, I HAVE HAD TO START MY CAR EVERY DAY, OR JUMP START IF THE CAR SIT…
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ON THREE OCCASIONS IN THE LAST 2 MONTHS, THE BATTERY DIED AND THE CAR WOULD NOT START. I CALLED SERVICE AND THE CAR WAS JUMP STARTED. THREE DAYS LATER I HAD THE SAME ISSUE. I BROUGHT THE CAR TO MY DEALER AND WAS TOLD THERE WAS NOTHING WRONG. SINCE THAT TIME, I HAVE HAD TO START MY CAR EVERY DAY, OR JUMP START IF THE CAR SITS FOR THREE DAYS. LUCKILY, THE CAR IS PARKED ON MY DRIVEWAY. *TR
NHTSA ODI #11324797
52,700 miles · Mar 31, 2020
Electrical System
WHEN I PUT MY 2017 SUBARU CROSSTREK IN PARK, I CAN NOT TAKE MY KEYS OUT OF THE IGNITION. THEY ARE LOCKED IN. I HAVE TO PUT MY FOOT BACK ON THE BRAKE, PUT THE CAR IN NEUTRAL, THEN SLAM IT INTO PARK AGAIN, AND EVEN THEN IT DOESNT ALLOW THE KEYS TO TURN ALL THE WAY TO PULL THEM OUT. I HAVE TO DO THIS SEVERAL TIMES, BEFORE THE SENSO…
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WHEN I PUT MY 2017 SUBARU CROSSTREK IN PARK, I CAN NOT TAKE MY KEYS OUT OF THE IGNITION. THEY ARE LOCKED IN. I HAVE TO PUT MY FOOT BACK ON THE BRAKE, PUT THE CAR IN NEUTRAL, THEN SLAM IT INTO PARK AGAIN, AND EVEN THEN IT DOESNT ALLOW THE KEYS TO TURN ALL THE WAY TO PULL THEM OUT. I HAVE TO DO THIS SEVERAL TIMES, BEFORE THE SENSOR REALIZES THE CAR IS IN PARK AND I CAN TAKE MY KEYS OUT. THIS HAS BEEN HAPPENING ON AND OFF FOR A COUPLE MONTHS, AND IS NOT AT THE POINT WHERE IT IS HAPPENING EVERY SINGLE TIME I GO TO TURN THE CAR OFF.
NHTSA ODI #11319895
50,000 miles · Jan 13, 2020
Electrical SystemSteeringUnknown Or Other
KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED IN ORDER TO REMOVE KEY. THIS OCCURS WHEN STATIONARY AND TRYING TO REMOVE KEY FROM IGNITION. HAD THIS ISSUE FOR A ABOUT A MONTH BEFORE I TOOK IT IN AS SUBARU HAD A RECALL FOR WUE90 STOP LIGHT SWITCH REPLACEMENT AND I THOUGHT IT MAY BE RELATED AS DID MY SERVICE PROVIDER …
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KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED IN ORDER TO REMOVE KEY. THIS OCCURS WHEN STATIONARY AND TRYING TO REMOVE KEY FROM IGNITION. HAD THIS ISSUE FOR A ABOUT A MONTH BEFORE I TOOK IT IN AS SUBARU HAD A RECALL FOR WUE90 STOP LIGHT SWITCH REPLACEMENT AND I THOUGHT IT MAY BE RELATED AS DID MY SERVICE PROVIDER AT NORTH PARK SUBARU OR MAYBE HAD TO DO WITH STEERING. THE PROBLEM WAS NOT SOLVED, THE REPAIR WAS OUT OF MY POCKET. THE SERVICE PROVIDER REPORTED 'ERRATIC OPERATION OF PARK SWITCH ON SHIFTER' AND THE SHIFTER WAS REPLACED AND PROBLEM IS RESOLVED. THIS APPEARS A MANUFACTURING FLAW THAT SHOULD BE RECALLED AS MANY OTHERS REPORT THE SAME ISSUE. THE SERVICE PROVIDER ALSO REPORTED THE SAME ISSUE AND STATED MANY PEOPLE HAD COME IN RECENTLY TO HAVE THE SAME ISSUE SERVICED. IT MAYBE UNETHICAL THAT THE SERVICE PROVIDER HAS NOT OR DID NOT APPEAR TO BE REPORTING THE MATTER. CAR IS LESS THAN THREE YEARS OLD (WHEN OCCURED) AND HAS 50K MILES ON IT.
NHTSA ODI #11299117