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2016 Subaru Crosstrek

Owner reports · Recalls · Investigations

More warning signs than most Crosstrek years

Owner complaints for the 2016 Subaru Crosstrek are substantially higher than the model-year median of 43.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Crosstrek years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

78 reports with mileage · 53 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports3 fire reports1 injury reports

Unknown Or Other complaints

34 reports
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12,893 miles · Mar 23, 2020
Unknown Or Other

CAR IS PARKED AND KEY IS STUCK IN IGNITION TO REMOVE IT.

NHTSA ODI #11319048

99,000 miles · Jan 12, 2020
Unknown Or Other

WHILE DRIVING ON THE HWY APPROX 1.5 HRS TRAVELING 75 MPH AND 60 MILES OF GAS LEFT IN TANK THE VEHICLE CUT OFF.. I COASTED INTO THE EMERGENCY LANE AND SHUT OFF VEH. NO WARNING LIGHTS GIVEN OR OUT OF FUEL. RE-STARTED THE VEHICLE AND DROVE WITHOUT ISSUES TO THE NEXT EXIT, FILLED THE TANK AND CONTINUED ANOTHER 45 MIN TO HOME WITHOU…

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WHILE DRIVING ON THE HWY APPROX 1.5 HRS TRAVELING 75 MPH AND 60 MILES OF GAS LEFT IN TANK THE VEHICLE CUT OFF.. I COASTED INTO THE EMERGENCY LANE AND SHUT OFF VEH. NO WARNING LIGHTS GIVEN OR OUT OF FUEL. RE-STARTED THE VEHICLE AND DROVE WITHOUT ISSUES TO THE NEXT EXIT, FILLED THE TANK AND CONTINUED ANOTHER 45 MIN TO HOME WITHOUT ISSUE. SINCE, IVE ONLY DRIVEN SHORT DISTANCES TO AND FROM WORK AND ERRANDS W/O ISSUES. AFRAID IT WILL HAPPEN AGAIN AND CONCERNED ABOUT ANY FUTURE ROAD TRIPS. DO TO NO WARNING OR REPAIR LIGHTS AND THE VEH DRIVING W/O ISSUE, I DON'T KNOW WHERE TO BEGIN. I JUST WANT TO FEEL SAFE DRIVING MY VEHICLE FURTHER THAN HOME

NHTSA ODI #11298846

124,627 miles · Nov 28, 2019
Unknown Or Other

THREE YEAR OLD CAR AND HORN DOESN'T WORK ,,,

NHTSA ODI #11282768

65,000 miles · Sep 30, 2019
Unknown Or Other

KEY GETS STUCK IN THE IGNITION. SEVERITY INCREASES WITH OUTSIDE AIR TEMPERATURE AND DRIVE TIME. KEY HAS BEEN UNABLE TO BE REMOVED ON TWO OCCASIONS. REPEATED VISITS TO THE DEALERSHIP HAS RESULTED IN NO LONG TERM FIXES. THIS IS AN ON GOING ISSUE SINCE FEB 2019. THIS RESULTS IN A CAR IN PARK, THAT CAN NOT BE LOCKED, WITH A KEY THAT…

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KEY GETS STUCK IN THE IGNITION. SEVERITY INCREASES WITH OUTSIDE AIR TEMPERATURE AND DRIVE TIME. KEY HAS BEEN UNABLE TO BE REMOVED ON TWO OCCASIONS. REPEATED VISITS TO THE DEALERSHIP HAS RESULTED IN NO LONG TERM FIXES. THIS IS AN ON GOING ISSUE SINCE FEB 2019. THIS RESULTS IN A CAR IN PARK, THAT CAN NOT BE LOCKED, WITH A KEY THAT CAN BE TURNED ON AND USED BY ANYONE WHO OPENS THE DOOR AND SITS IN THE DRIVERS SEAT.

NHTSA ODI #11265250

436,560 miles · Sep 21, 2019
Unknown Or Other

MY WIFE WAS JUST GETTING ON THE FREEWAY WHEN THE SUNROOF EXPLODED AND SHATTERED GLASS ALL THROUGH THE CAR. NOTHING HIT THE CAR AND THERE WAS NO WEATHER CONDITIONS, IT WAS SUNNY AND 68 DEGREES IN BOISE, ID.

NHTSA ODI #11257154

39,000 miles · Aug 12, 2019
Unknown Or Other

KEY GETS STUCK IN IGNITION AFTER VEHICLE SHUT OFF. CAN NOT BE REMOVED UNTIL TRYING TO SHIFT GEAR. SEEMS LIKE IT IS NOT GOING INTO PARK. STARTED AUGUST 8, 2019 AND EVERY DAY SINCE.

NHTSA ODI #11243221

41,000 miles · Aug 8, 2019
Electrical SystemUnknown Or Other

MY KEY GETS STUCK IN THE IGNITION ON THE ACC POSITION, SO I CAN NOT LEAVE MY CAR WITH THE KEY IN IT BECAUSE THE BATTERY IS STILL ON. THE VEHICLE IS STATIONARY AND IN PARK. I TURN THE KEY COUNTER CLOCKWISE TO TURN THE CAR OFF AND REMOVE THE KEY, THE KEY WILL NOT GO FURTHER THAN THE ACC POSITION, AND NO, IT IS NOT THAT I'M NOT PUS…

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MY KEY GETS STUCK IN THE IGNITION ON THE ACC POSITION, SO I CAN NOT LEAVE MY CAR WITH THE KEY IN IT BECAUSE THE BATTERY IS STILL ON. THE VEHICLE IS STATIONARY AND IN PARK. I TURN THE KEY COUNTER CLOCKWISE TO TURN THE CAR OFF AND REMOVE THE KEY, THE KEY WILL NOT GO FURTHER THAN THE ACC POSITION, AND NO, IT IS NOT THAT I'M NOT PUSHING IT IN ENOUGH OR THE STEERING WHEEL LOCK. I AM ESSENTIALLY STUCK IN MY CAR OR AT RISK OF IT BEING STOLEN. IT HAPPENS FREQUENTLY (AT LEAST ONCE A DAY) BUT NOT EVERY SINGLE TIME I DRIVE THE CAR. IT HAS MADE IT IMPOSSIBLE TO DRIVE, AND FOR FEAR OF DAMAGING THE TRANSMISSION OR ELECTRICAL COMPONENTS FURTHER I TRY NOT TO DRIVE IT. SUBARU IS AWARE OF THIS ISSUE ACROSS FIVE OTHER SUBARU MODELS OVER FIVE YEARS (2013-2018; LEGACY, OUTBACK, IMPREZA, CROSSTREK, FORESTER, WRX - UNTIL RECENTLY THEIR ENTIRE LINEUP!) AND ISSUED A SERVICE BULLETIN LAST YEAR (ATTACHED). IT IS AFFECTING SO MANY OTHER CUSTOMERS, YET THEY WILL NOT FIX IT. THE SERVICE BULLETIN ANNOUNCED A DESIGN CHANGE TO THE CVT SELECT LEVER DUE TO PARK-RANGE SWITCH INTERNAL COMPONENTS. THEY CLAIM IT IS "ISOLATED" BUT A QUICK SEARCH ON THE INTERNET PROVES THIS IS NOT THE CASE.

NHTSA ODI #11242452

20,000 miles · Jun 27, 2019
Unknown Or Other

WHEN GETTING OUT OF THE VEHICLE KEY IS ALWAYS STUCK EVEN IF THE SHIFTER IS ON PARK MODE, HAD TO RESTART THE ENGINE AND PUSH THE SHIFTER WITH FORCE TO RELEASE THE KEY.

NHTSA ODI #11222861

51,000 miles · Jun 3, 2019
Unknown Or Other

THE KEY IS STUCK IN THE IGNITION AFTER PLACING THE CAR IN PARK AND TURNING THE ENGINE OFF. THE CAR DOES NOT RECOGNIZE THAT IT IS IN PARK SO IT WON'T RELEASE THE KEY FROM THE IGNITION. WE TOOK THE CAR IN FOR THE BREAK LIGHT SWITCH RECALL AND IT STARTED HAPPENING THE NEXT WEEK.

NHTSA ODI #11217546

65,000 miles · Dec 18, 2018
Unknown Or OtherFire

I MADE SEVERAL COMPLAINTS ABOUT THE CAR NOT STARTING, TOO MUCH OIL CONSUMPTION ETC...THEN ON NOVEMBER 11, 2018, AT 3.42PM I WAS DRIVING ON HIGHWAY 87 WHEN CAR STOPPED SUDDENLY, SMOKE CAME OUT AND FLAMES. IT BURNED DOWN IN 15 MINUTES. POLICE AND FIRE DEPARTMENT CAME TO TURN THE FIRE DOWN. THE CAR IS TOTAL LOSS. I COULD HAVE DIE…

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I MADE SEVERAL COMPLAINTS ABOUT THE CAR NOT STARTING, TOO MUCH OIL CONSUMPTION ETC...THEN ON NOVEMBER 11, 2018, AT 3.42PM I WAS DRIVING ON HIGHWAY 87 WHEN CAR STOPPED SUDDENLY, SMOKE CAME OUT AND FLAMES. IT BURNED DOWN IN 15 MINUTES. POLICE AND FIRE DEPARTMENT CAME TO TURN THE FIRE DOWN. THE CAR IS TOTAL LOSS. I COULD HAVE DIED

NHTSA ODI #11162213

Official recalls

1

19V149000 · Exterior Lighting:brake Lights:switch

Feb 28, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

Consequence & remedy

Consequence: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Remedy: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.