2013 Subaru Crosstrek

I WOULD LIKE ANSWER TO WHY THE CVT WAS GIVEN AN EXTENDED WARRANTY AND IF THERE IS A FUTURE RECALL ON THIS TRANSMISSION DUE TO STALLING? I NEVER RECEIVED NOTICE OF THE 10 YEAR OR 100,000 MILE EXTENDED WARRANTY WHICHEVER COMES FIRST. MY CAR IS ABOVE THAT (123,000 MILES). I HAVE BEEN HAVING ISSUES WITH IT AND IT WAS DIAGNOSED WITH CVT PROBLEMS AND THE ESTIMATED REPAIR COST IS OVER $8,000. THE SUBARU DEALER TOLD ME THEY AREN'T EVEN ALLOWED SERVICE THE TRANSMISSION... IS THIS DUE TO THE PROBLEMS? I AM A SINGLE MOTHER ON A TEACHER'S SALARY THAT SAVED UP FOR TWO YEARS PRIOR TO PURCHASING THIS USED VEHICLE THREE YEARS AGO (2016). I FINALLY PAID OF MY CAR LAST MONTH AND WAS SO EXCITED TO BE ABLE TO FINALLY NOT HAVE A CAR PAYMENT AND BE ABLE TO FINALLY SAVE MORE MONEY FOR MY SON'S COLLEGE. NOW, I CAN'T EVEN SAFELY DRIVE MY SON TO SCHOOL OR MYSELF TO WORK IN MY SUBARU. WHY ARE ONLY THE LIVES OF PEOPLE'S CAR WHOSE MILEAGE UNDER 100,000 TAKEN INTO ACCOUNT? IF I CHOOSE TO CONTINUE DRIVING MY CAR AS IT IS, I RISK MY CAR STALLING OR TRANSMISSION FAILING CAUSING AN ACCIDENT. IF I DON'T DRIVE IT, I RISK MISSING WORK AND NOT BEING ABLE TO FEED MY SON. IT SEEMS LIKE SUBARU IS LOOKING OUT FOR THEIR BOTTOM LINE BY ISSUING A WARRANTY ON A KNOWN PROBLEM, RATHER THAN TAKING NECESSARY STEPS TO FIX THE PROBLEM.

CALLED EL PASO, TX SUBARU DEALERSHIP TO SCHEDULE FIX OF SAFETY RECALL WTY-84. FIRST TIME ON 1/14/19 AND 1/16/19. TOLD BOTH TIMES SOMEONE WOULD GET BACK WITH ME TO SCHEDULE THE RECALL REPAIR. CALLED TODAY, 3/7/19 AND WAS TOLD THAT THERE IS A LIST, APPROXIMATELY 15 PEOPLE AHEAD OF ME ON THIS LIST, FOR THE SAFETY RECALL AND THAT I AM NOT ON THAT LIST AND IT COULD TAKE AN ADDITIONAL 1 TO 2 WEEKS TO GET MY VEHICLE IN FOR THE REPAIR AND THAT WASN'T A GUARANTEE. I HAVE NOT TAKEN MY VEHICLE ON ANY LONG DISTANCE TRIPS IN FEAR THAT THE ENGINE MAY STALL AND I'D BE RESPONSIBLE FOR AN ACCIDENT. ASKED TO SPEAK TO SERVICE MANAGER TO ADDRESS MY CONCERNS, BUT HE WASN'T IN.

TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OCEAN SUBARU (1100 S EUCLID ST, FULLERTON, CA 92832, (888) 428-2419) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. WHILE DRIVING 65 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE CONTACT HEARD A KNOCKING SOUND IN THE ENGINE. THE RPMS WERE REGISTERING HIGH, THE TRACTION CONTROL INDICATOR ILLUMINATED, AND THE CRUISE CONTROL STOPPED WORKING WITH THE INDICATOR FLASHING ON AND OFF. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE DEALER WAS CALLED AND WANTED TO DIAGNOSE THE FAILURE FOR A FEE. THE CONTACT RESEARCHED THE FAILURE AND FOUND NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING) RELATED TO THE ENGINE VALVE STEM. THE DEALER (RAMSEY SUBARU, 9625 HICKMAN RD, URBANDALE, IA 50322, (515) 320-8781) STATED THAT THEY COULD NOT COVER THE REPAIR WITHOUT THE CONTACT HAVING A RECALL LETTER. THE CONTACT WAS IN THE MILITARY AND HAD MOVED SEVERAL TIMES, WHICH WAS WHY HE DID NOT RECEIVE THE RECALL LETTER DATED OCTOBER 31, 2018. THE MANUFACTURER STATED THAT THERE WAS AN OPEN RECALL AND TO CONTACT THE DEALER. THE FAILURE MILEAGE WAS 97,000.

TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. THE CONTACT STATED THAT OIL NEEDED TO BE ADDED TO THE VEHICLE EVERY 1,200 MILES AND THE LOW OIL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LITHIA SUBARU OF FRESNO (5499 N BLACKSTONE AVE, FRESNO, CA 93710, (559) 540-7189) WHERE THE CONTACT WAS INFORMED THAT A CONSUMPTION TEST NEEDED TO BE CONDUCTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. *TT CONSUMER STATED THERE WERE MULTIPLE FAILURES BATTERY MALFUNCTION, OIL CHECK, ENGINE LIGHT, AND TRANSMISSION. *JB

SOLENOID VALVE IN CVT CRACKED AFTER 6.5 YEARS OF USE (ROUGHLY 140K - 160K MILES). GOT IT FIXED, THEN 1 YEAR LATER (ANOTHER 40K - 20K MILES), IT WENT OUT AGAIN. THIS TIME THE WHOLE TRANSMISSION NEEDED TO BE REPLACED. BOTH TIMES I WAS ACCELERATING. THE FIRST TIME FROM A STOP, AND SECOND TIME I WAS ON THE FREEWAY GOING ABOUT 70 MPH.

2013 SUBARU CROSSTREK(70K MILES) PASSENGER DOOR CAUGHT ON FIRE. WITHIN 3 MINUTES OF SMELLING SMOKE INSIDE DOOR PANEL WAS ENGULFED IN FLAMES. WENT TO THE SHOULDER OF THE FREEWAY, TURNED ENGINE OFF, PUT OUT THE FLAMES, WAITED FOR THE SMOKE TO CLEAR AND THE PLASTIC TO COOL OFF. UPON RESTARTING VEHICLE SPARKS AND SMOKE VISIBLE SO TURNED VEHICLE OFF. CUT THE RED(+) WIRES, RESTARTED VEHICLE(NO SMOKE), DROVE TO DEALERSHIP FOR REPAIRS. OBVIOUSLY A SHORT IN THE ELECTRICAL SYSTEM, NONE OF THE FUSES POPPED. HAD A PASSENGER BEEN IN THE PASSENGER SEAT I'M SURE THEY WOULD HAVE BEEN HURT. PICKED UP THE VEHICLE YESTERDAY AND PAID 2K OVER INSURANCE ESTIMATE. NOW HAVING TO SQUEEZE THE INSURANCE FOR THE DIFFERENCE SINCE I DIDN'T TAKE IT TO THEIR SUGGESTED REPAIR SHOP AND SUBARU OF AMERICA WOULD NOT PAY FOR DAMAGE DUE TO POOR WORKMANSHIP/FAULTY PARTS. ANYONE ELSE HAVE PROBLEMS SUCH AS THIS?