Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 44 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Forward Collision Avoidance. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility/wiper. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports1 fire reports3 injury reports
What owners actually said
44 reports
Mileage unknown · Aug 22, 2024
Air BagsService BrakesVehicle Speed ControlCrash
unknown defects in some vehicles that could cause sudden and unintended acceleration without driver input Yes, our safety was at risk. The vehicle was clearly not in our control. A police report was generated. The car plowed through the garage no control to brake The damages are being inspected by insurance. There were no warin…
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unknown defects in some vehicles that could cause sudden and unintended acceleration without driver input Yes, our safety was at risk. The vehicle was clearly not in our control. A police report was generated. The car plowed through the garage no control to brake The damages are being inspected by insurance. There were no waring lights that I could see
NHTSA ODI #11610317
Mileage unknown · Aug 12, 2024
Visibility/wiper
Windshield is delicate and very easily chipped. Windshield has three different chips from 4000 miles of paved road driving. Small chips have quickly spread into long cracks across the windshield.
NHTSA ODI #11608060
Mileage unknown · May 23, 2024
Unknown Or OtherInjury
On May 12, 2024 I placed my vehicle in Park. As I exited, it rolled back. The door knocked me down and the car rolled over my left leg, injuring my lower leg, ankle, and foot. Problem has not been reproduced. Vehicle has not been inspected. I phoned the dealer, who denied any knowledge of the problem.
NHTSA ODI #11590369
Mileage unknown · Jan 30, 2024
Unknown Or Other
The vehicle is stated to get 20 MPG in the city, 26 MPG on the Highway and 22 MPG combined according to the monroney label that I have when I purchased the vehicle new in October 2023. I am only seeing about 15 -17. I drive mostly in the city. I took a highway trip once and got about 20 MPG after resetting the meter and a fresh …
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The vehicle is stated to get 20 MPG in the city, 26 MPG on the Highway and 22 MPG combined according to the monroney label that I have when I purchased the vehicle new in October 2023. I am only seeing about 15 -17. I drive mostly in the city. I took a highway trip once and got about 20 MPG after resetting the meter and a fresh fill up. I hear of other people in online forums getting a little better MPG but they have to drive it very carefully. Like never letting the RPM's get over 200, slow starts and coasting a lot. To me this is not normal driving. I am expecting at lease 20 MPG in the city with normal driving, not driving like an old grandma. So I believe that Subaru has misrepresented their information on the monroney label. I am ok with you inspecting the vehicle. no warming lights on indicating a problem.
NHTSA ODI #11568751
Mileage unknown · Jan 30, 2024
Seats
The heated seats do not heat. They are luke warm and you can barely feel any heat. I took the vehicle to my local Subaru dealer and they determined there was no issue. Was told the seats are not suppose to get hot. So what is the point of heated seats then? There are several online groups for Subaru where owner discuss issues wi…
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The heated seats do not heat. They are luke warm and you can barely feel any heat. I took the vehicle to my local Subaru dealer and they determined there was no issue. Was told the seats are not suppose to get hot. So what is the point of heated seats then? There are several online groups for Subaru where owner discuss issues with their vehicles and give advice. There are many customers who are complaining about the same thing. (Seat being luke warm). Then there are other customers who say their seats get super hot on the same model vehicle. I contacted Subaru of America, told them about the issue and the complaints in the online groups about the issue. They only advised me to go to a different dealer and be retested. Obviously in certain vehicles the heated seats are defective because some people say they are super hot and some say they barely get warm. I just can't get anyone at Subaru to admin there is an issue and take corrective action. I am ok with you inspecting the vehicle. no warming lights on indicating a problem. The vehicle was bought new October 2023 and the seats have always been this way. I feel that the seats are defective in some manner and that alone is a safety risk. All that energy that is suppose to be heating the seats and isn't has to be going somewhere and could lead to a fire or electrical shock.
NHTSA ODI #11568741
Mileage unknown · Jan 28, 2024
Forward Collision AvoidancePower TrainSuspension
The auto brakes are not accurate because it triggers them in unsafe situations.
NHTSA ODI #11568297
Mileage unknown · Jan 3, 2024
Service Brakes
Brakes have been replaced once and serviced once afterwards. The vehicle now needs the brakes serviced again. This will be the third time taking the vehicle in for this problem. I am unsure if the vehicle is safe to drive. The only trip I am now planning is back to the dealership to have the brakes done. Again.
NHTSA ODI #11563206
Mileage unknown · Nov 29, 2023
Forward Collision AvoidanceLane Departure
Subaru Eyesight will turn off randomly while driving or while parked (turn the vehicle off, unlock the door, sit for a minute or two and when restarting the vehicle, eyesight indicator is orange - off. Example - getting fuel at a full service gas station. Yes the vehicle is available for inspection. Our safety is put at risk.…
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Subaru Eyesight will turn off randomly while driving or while parked (turn the vehicle off, unlock the door, sit for a minute or two and when restarting the vehicle, eyesight indicator is orange - off. Example - getting fuel at a full service gas station. Yes the vehicle is available for inspection. Our safety is put at risk. Once Eyesight is off it will not reset/restart, so you are driving without the number one Subaru safety feature. We can reproduce the error. The Dealer just looked at the codes and said it was normal operation. We reported the error to Subaru Customer care and we have a case number. Subaru Customer care is going to contact the Dealer. There is a small red "i" indicator light in the dash that will light up after Eyesight fails. There are no warnings of the failure. We understand rain, snow and fog will impact Eyesight. We had a 2020 Subaru that Eyesight only shutdown when expected (heavy rain, snow, fog) and would restart once we were in the clear, but now we are told that sunlight and windshield condensation affects Eyesight's functionality. We were also told by Customer care that the cameras where changed on the 2023 Ascent model.
NHTSA ODI #11557423
Mileage unknown · Nov 21, 2023
Tires
Tire blew out at 70 mph on interstate with no warning and no debris on roadway. (245/50R20). Police officer aided us after we changed the spare to re-enter interstate safely due to high traffic speed. Beginning of a road trip so bought a new tire when we found a town & shop disposed of destroyed tire though we do have a photo. …
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Tire blew out at 70 mph on interstate with no warning and no debris on roadway. (245/50R20). Police officer aided us after we changed the spare to re-enter interstate safely due to high traffic speed. Beginning of a road trip so bought a new tire when we found a town & shop disposed of destroyed tire though we do have a photo. Heavy traffic and difficult to get to shoulder safely as vehicle began fishtailing as we maneuvered onto the gravel shoulder. Extremely frightening. Had to put spare on next to cars flying by just next to the rear passenger tire that blew. Vehicle only 3 months old and with less than 10k miles.
NHTSA ODI #11556340
Mileage unknown · Oct 28, 2023
Service Brakes
Right around the 10,000 mile mark I started noticing a shake when braking. I was pretty concerned about this as the car only has the mentioned 10,000 miles. I took it to the dealership where I bought the car. They were able to fix the problem by replacing the rotors and break pads. I was informed that the rotors were warped and …
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Right around the 10,000 mile mark I started noticing a shake when braking. I was pretty concerned about this as the car only has the mentioned 10,000 miles. I took it to the dealership where I bought the car. They were able to fix the problem by replacing the rotors and break pads. I was informed that the rotors were warped and had hot spots. The vehicle no longer shakes when braking, but I’m worried that it will happen again in another 10k miles. It may be an issue with the size of the brakes compared to the weight of the vehicle. This causes the rotors to heat up more than intended which leads to warping and hot spots.
Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, 2025-2026 Forester Hybrid, Forester, and 2019-2026 Ascent vehicles. These vehicles were manufactured with an incorrect Gross Axle Weight Rating (GAWR) on the certification label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 110, "Tire selection and rims."
Consequence & remedy
Consequence: An incorrect GAWR label may lead to an overloaded vehicle, increasing the risk of a crash.
Remedy: Subaru will mail a new certification label to owners, free of charge. Owners may also choose to have a dealer install the new label, free of charge. Letters informing owners of the safety risk were mailed August 27, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-26.
Subaru of America, Inc. (Subaru) is recalling certain 2023 Outback, Legacy, Ascent, and Impreza vehicles. The center support bolts for the driveshaft may loosen, resulting in the disconnection of the front end of the driveshaft.
Consequence & remedy
Consequence: Separation of the front end of the driveshaft increases the risk of a crash.
Remedy: Dealers will clean the bolt mounting surfaces of the center support brace and install new bolts, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRN-23.
Subaru of America, Inc. (Subaru) is recalling certain 2023 Ascent vehicles. The left or right front lower control arm may have an improperly tightened ball joint castle nut which can result in retention pin failure and separation of the ball joint from the lower control arm.
Consequence & remedy
Consequence: Ball joint separation while the vehicle is in motion can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect and, if necessary, replace the lower control arm, free of charge. Owner notification letters are expected to be mailed June 30, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRJ-23.
Subaru of America, Inc. (Subaru) is recalling certain 2023 Ascent vehicles equipped with 20-inch wheels. The internal tire bead may have been damaged during the wheel mounting process.
Consequence & remedy
Consequence: A damaged tire may experience a sudden loss of air pressure, increasing the risk of a crash.
Remedy: Dealers will replace all four tires, free of charge. Owner notification letters are expected to be mailed June 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRH-23.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2023 Subaru Ascent Problems, Complaints & Recalls | Skip That Year