2021 Subaru Ascent

I have a 2021 Subaru Ascent that falls under an extended warranty regarding the windshield due to a faulty windshield. My windshield has cracked, reduce visibility, and does not allow the forward collision warning to work properly. Subaru recognizes the faulty windshield and refuses to remedy the issue. I question the safety and integrity of this windshield to protect from normal road debris strikes, allow normal visibility, and the integrity of the lamination of the from windshield in the event of a collision.

I was driving along with no traffic in front of me and no oncoming traffic when the automatic braking system engaged with no vehicles in front of me, this was at 7:42 AM on Monday August 12, 2024. This was not the first time it had done this, but the first time I had the time and no traffic anywhere around to confuse the system. My concern is that if another car was following too closely they would have hit me since there was no reason for the emergency breaking system to engage.

The driver was driving into a parking lot preparing to park, when the vehicle accelerated and started going forward at a higher speed. The vehicle struck a parked vehicle, then travelled across the parking lot, over curbs, a grass median, landscaping, and struck a rock building at a high rate of speed, causing a partial collapse of the wall. The vehicle is available for inspection through the insurance company. No analysis of data was done and nothing was inspected. There were no symptoms of the problem beforehand. The vehicle has automatic emergency braking, but it evidently didn't operate. It is unknown if this was caused by driver error in accelerating and never braking.

Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Eye Sight, RAB, some ! Symbol, and check engine light are all on and not working. You know everything that makes a Subaru. This is not the first or even second time. We are on the fourth instance of this happening. We live 2+ hrs away from the closest dealers. The first few times it occurred, we called to make a appointment. Each time was always a few weeks out and the issue would clear a day or two before. This last time has been going on for 6 weeks. We both work full time and have a very sick kid so making a appointment is hard. This last time I asked if I can drop in just for a scan due to being in town for an appointment. Was met with we are backed up with way to many repairs. Also it would not be fair to any other people. It is most likely your gas cap. I have made sure the cap is tight as it can get every time from the first time it occurred. So all safety features on the Subaru Ascent just stop working if the cap is not tight. Not only is this a major safety issue their QA is asleep at the wheel. Known issue, just check the forums.

THE LANE ASSIST FEATURE (ONLY AN OPTION WHEN USING ADAPTIVE CRUISE CONTROL; NOT THE SAME AS LANE CENTERING WHEN NOT USING THE ADAPTIVE CRUISE CONTROL [THE BASICS LANE CENTERING WORKS JUST FINE]) SEEMS OVERLY AGGRESSIVE. EACH TIME I HAVE USED LANE ASSIST WITH CRUISE CONTROL, IT JERKS THE CAR VERY ABRUPTLY AT TIMES, ALMOST TO THE EXTENT OF SENDING IT INTO ANOTHER LANE IF I DO NOT INTERVENE. I NO LONGER FEEL SAFE USING LANE ASSIST, SO I TURN IT OFF WHEN USING CRUISE CONTROL. I AM VERY CONCERNED IT'S GOING TO CAUSE AND ACCIDENT. THIS HAS HAPPENED AT LEAST 5 TIMES NOW WHILE DRIVING ON THE FREEWAY (EVERY TIME I HAVE ATTEMPTED TO USE LANE ASSIST).