2020 Subaru Ascent

Several times my 2020 Subaru Ascent has failed to start and required a jump. I have taken my vehicle into the Subaru dealers 3 times for this problem. Every time they tell me something was left on that drained the battery when the vehicle was turned off. One time they replaced the battery but same issue occurred after the battery was replaced. Another time they replaced the radio but same problem occurred after replacing with a new radio. The last time they told me the WiFi was turned on. We don't even have a Wifi account for this vehicle which is needed to use the WiFi. Each time the dealers reset electrical components and computer chips they said needed to be reset. This vehicle is a daily driver so does not sit long between starts. I brought the vehicle in October of 2020 when it had 5K miles on it and to date only has 16K now. Now I have to purchase and carry a portable vehicle jump starter as this vehicle's battery is not reliable. I have read that other owner's have the same problem. Why can this not be fixed/resolved without costly repairs to the owner. I am worried that when the Dealer warranty runs out, I am going to face unnecessary costly repairs. Please assist and advise. Thanks.

I was taking my kids to school. On the way, we stopped at an intersection. The car all the sudden stopped while it was in the Drive gear. The electric part of the car turned on but the engine didn’t. A police officer and a towing company came to the rescue to make sure our car didn’t get hit. However this was a quite scary process for our kids and myself. If could have happened in the middle of the intersection or on a highway and we could have been hit. The towing company couldn’t put the gear in the neutral and suggested an issue with TCM.They had to get a different towing track and took it to the dealer.

I drove the vehicle Tuesday October 26th 2021 and the radio was on, but no sound coming from speakers. I found this odd as no changes were made to settings and dismissed this as something I would take a look at when home and not driving. The car was parked and turned off in the garage from Tuesday October 26th until Friday October 29th 2021. My husband went to run errands Friday October 29th and the car was dead- couldn't get the battery to charge with jumper cables or even put the car in neutral to have it towed. We called a tow truck Saturday morning October 30 2021 and the tow driver jumped the car to start- it started up fairly quick and was able to attach to the truck to be towed to Byers Subaru in Columbus Ohio. The technician told me the battery died as a result of leaving the keys in the car when it was not being used. I asked why the stereo speakers appeared not to work and I was told that was likely an update issue and unrelated to the battery being dead. I asked that they take a second look at the car and keep another day till Tuesday November 2nd 2021 so they did and then texted me there are no issues with the car and refused to replace the battery or address the stereo issue.

I was almost in two accidents. Back on July 26,2021 I reported to the dealer that the car almost stalled twice, when I am coming to a yield or slowing down and then you accelerate The car has no power. You have to try to pull over before you get hit from behind. Then you step on the gas and it goes again (it does not completely stall) I did not know of any recall on the car but in the October issue of consumers reports it said they have a problem with the fuel pump It sounded like my same problem. I went back to the dealer on 10/14/2021 they went with me for a road test of course it did not happen. They said they cant do anything because my vin no. is not on recall. They can not find anything wrong with the car. Also, I feel the car hesitates when you step on the gas. They say no its normal. recall No 21v58700 7/28/2021 -- subaru recall no WRG-21

When I arrived at work I noticed a 4 inch crack at the bottom left corner of my windshield. I had not noticed any rock hitting my windshield. By the time I got out of work, the crack had expanded to about 8 or 10 inches and continued to expand to over 1 foot. This has never happend to me in the 35 years I've been driving and not to any of the many cars I've owned. I filed a claim with my insurance and plan to have the windshield replaced this week. However, I happened to do a Google Search about Subaru Ascent cracked windshields and noticed the recall of other Subaru models. Additionally, on the Subaru forums, there have been many others writing of the similar experience of an unexplained crack in the windshield of their Subaru Ascent.

Bought vehicle new in October 2019, now has 20,000 miles. Started having issues a couple months ago with not starting and needing to jump start. I can tell it is getting harder to start on its own as time goes by. Its going to the dealer this week for a new battery. One or two times the hatch may have been open for a short period as described in some of these posts. For those reading this, there is a class action law suit pending right now out of New Jersey for this issue against Subaru.

I recently bought my Subaru and I noticed the transmission would stall when going in to gear or changing gears and the rpm would be high, also last night I de fogged my windows and drove to my destination and noticed a crack in my windshield from the top where my eyesight is, I did not hear or see anything hit my car windshield, my car didn't give off any warning signs for either of the problems I stated, I have contacted subur 1800subur3 they say there is no recall so now talk to customer service so now I am waiting to speak to them

We purchased our 2020 Subaru Accent on 8/9/2020. On 6/9/2021, our family took a day trip to Petaluma and stopped at a park to let our toddlers play. When we returned to our vehicle in the parking lot, the ignition would not turn on the vehicle. AAA Roadside Assistance was called to the scene and the technician found no issues with the battery. He was able to get our car to start, but only by randomly placing the shift to Neutral, then turning on the ignition. We were advised to bring our vehicle in for repair, brining the car to the dealership of original purchase at Elk Grove Subaru. Following diagnostics, they stated there was an issue with the shifter, identifying "fluid leakage" and it was cleaned out. Although we have a new car warranty, they charged us for the labor out of the warranty, citing “customer at fault” claiming fluid leakage caused the issue from a spilled beverage. We do not recall any beverage being spilled in our vehicle near that area. On 7/21/21, the same issue for a second time with the ignition not turning on happened once again. My husband and I were stranded in summer heat with my 2 year old son, my 1 year old daughter, and I was 30 weeks pregnant at that time. A THIRD occurrence, same issues, on 8/14/21. Our car is barely a year old. Subaru replaced the entire shifter this time, and so far no recurring issues. I thought of safety concerns if this was to happen to someone else, perhaps stranded on a busy road susceptible to oncoming traffic, or a secluded area that would pose risk of serious safety issues, or perhaps worse. One occurrence is an isolated incident, however three or more points to a significant pattern and worth investigating for a recall of this part. We took to the internet to see if anyone has experienced the same issue with this make and model and we found one video of a couple with an identical experience with the ignition randomly stopping working to start the vehicle. https://youtu.be/g--VICP26hg