2019 Subaru Ascent

AFTER LEAVING THE REAR HATCH OPEN FOR AN EXTENDED TIME WHILE LOADING THE CAR FOR A TRIP TO FLORIDA, IT FAILED TO START. IT ALSO WAS NOT ABLE TO BE JUMP START IT WITH ANOTHER CAR BATTERY. IT WAS FINALLY TOWED TO THE DEALER ON 12/31/19 & THEY CHARGED THE BATTERY & TESTED & REPROGRAMMED IT.SINCE I WAS GOING AWAY FROM HOME FOR AN EXTENDED PERIOD, I DIDN'T WANT TO TAKE A CHANCE THAT THE DISCHARGED BATTERY WOULD CAUSE FURTHER PROBLEMS, SO I PURCHASED A NEW BATTERY & HAD IT INSTALLED. AS I UNDERSTAND FROM THE SERVICE TECHNICIAN, A SENSOR ON THE TAILGATE DID NOT SHUT OFF THE CARGO LIGHT WHEN IT WAS LEFT OPEN FOR THE EXTENDED PERIOD, WHICH DISCHARGED THE BATTERY TO ALMOST NO ENERGY REMAINING. THIS EXTREMELY LOW ENERGY CAUSED THE BATTERY NOT TO BE ABLE TO BE JUMPED & FORCED IT TO BE TAKEN TO THE DEALER TO BE CHARGED. I UNDERSTAND THAT ALMOST COMPLETE DISCHARGING OF A BATTERY SIGNIFICANTLY SHORTENS ITS LIFE & RELIABILITY. I BELIEVE THAT THIS MODEL SUBARU HAS A DESIGNED DEFECT IN THE ELECTRICAL SYSTEM THAT CAUSES THE BATTERY TO BE ALMOST COMPLETELY DISCHARGED BY HAVING THE TAILGATE OPEN FOR THE TIME IT TAKES TO PACK THE CAR. THIS BELIEF IS REINFORCED BY CHECKING THE INTERNET & LEARNING THAT OTHER PEOPLE HAVE HAD SIMILAR EXPERIENCES & HAVE COMPLAINED ABOUT IT TO THE CAR MANUFACTURER. THE CAR MANUFACTURER NEEDS TO BE FORCED TO INSTITUTE A RECALL & PROVIDE A SOFTWARE "PATCH" & WHATEVER ELSE NEEDS TO BE MODIFIED OR CHANGED TO PREVENT THE BATTERY FROM DISCHARGING IN THE FUTURE. IF PART OF THE ORIGINAL PROBLEM WAS THAT THE OEM BATTERY WAS INAPPROPRIATELY SIZED, THEN THEY SHOULD ALSO REIMBURSE ME FOR THE NEW BATTERY THAT WAS PURCHASED.

CHECK ENGINE LIGHT - DIAGNOSIS ' VEHICLE LOSES POWER AFTER RAPID ACCELERATION ABOVE 45MPH. A WHOOSHING SOUND OCCURS AND THEN ACCELERATION IS LIMITED. ALL WARNING LIGHTS FLASH INCLUDING 'CHECK ENGINE.' THIS HAS OCCURRED ONCE ABOUT A MONTH AGO AND DIAGNOSED AS A POORLY REPLACED GAS CAP'ALTHOUGH IT WAS ACTUALLY ON SECURELY. IT OCCURRED 2 WEEKS LATER 3 MORE TIMES WITHIN TWO DAYS. I BROUGHT IT IN WITH THE LIGHTS ON AND ISSUE STILL OCCURRING TO SUBARU PACIFIC. THEY CLEARED CODES AND TRIED TO RECREATE ISSUE WITHOUT SUCCESS. THEY RELEASED THE CAR BACK TO ME AFTER CORPORATE DEFERRED TO THEM. UPON DRIVING OUT OF DEALERSHIP, THE SAME THING HAPPENED ONLY AFTER ACCELERATION ABOVE 18 MPH'ALL WARNING LIGHTS BACK ON AND SPUTTERING/JERKING/LOSS OF POWER. WHOOSHING SOUND. DEALER IS IN POSSESSION OF THE CAR AGAIN TO LOOK INTO IT. ALSO, THERE TENDS TO BE A GREY-BLUE HUE TO THE EXHAUST EACH TIME CAR STARTS.

TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO (PAUL MILLER SUBARU 3469 US-46, PARSIPPANY-TROY HILLS, NJ 07054 (973) 402-1700), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A LEAK IN THE FUEL VAPOR CANISTER. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT A REPRESENTATIVE WOULD BE SENT TO INSPECT THE VEHICLE WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS 4,000.

MY 2019 ASCENT WAS PARKED IN GARAGE OVERNIGHT. WENT OUT TO CAR AND FOUND REAR TAILGATE WOULD NOT OPEN AND CAR WOULD NOT START. BATTERY WAS DEAD. JUMPSTARTED CAR AND DROVE IT TO THE STORE. WHEN I PARKED THE CAR IT WENT DEAD, CAR WOULD NOT RESTART, AND WOULD NOT LOCK, TAILGATE WOULD NOT OPEN. HAD TO GET ROADSIDE SERVICE TO COME OUT AND START CAR. TOOK CAR TO DEALER AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG BUT DID REPLACE THE BATTERY. SEVERAL WEEKS LATER WHILE CAR WAS PARKED AND LOCKED IN A STORE PARKING LOT I CAME OUT AND FOUND THE REAR TAILGATE OPEN. NO ONE HAD PUSHED THE REMOTE TO OPEN THE TAILGATE? TODAY I FOUND THE CAR PARKED IN THE GARAGE AND THE TAILGATE WOULD NOT OPEN, THE CAR WOULD NOT START, AND THE BATTERY WAS DEAD AGAIN. I COULD FIND NO REASON FOR THE BATTERY TO BE DEAD AGAIN. THE CAR HAD BEEN DRIVEN NORMALLY AROUND TOWN FOR THE LAST FEW DAYS. IT WAS PARKED IN THE GARAGE. ALL THE DOORS WERE SHUT AND NO LIGHTS HAD BEEN LEFT ON. THE CAR WAS PURCHASED IN JUNE 2019 AND HAS LESS THAN 6000 MILES ON IT PLUS THIS IS A NEW BATTERY. I AM CONCERNED ABOUT DRIVING THE CAR AND BEING LEFT ON THE ROAD BY A DEAD BATTERY OR COMING OUT AND FINDING THE REAR TAILGATE OPEN IN A PARKING LOT.

AFTER HAVING DRIVEN THE ASCENT FOR 30 MINUTES OR MORE, TURNED OFF VEHICLE FOR ABOUT 15 MINUTES. AFTER RENDERING THE VEHICLE IT WOULD NOT START. THE FIRST TIME THIS HAPPENED, COASTED VEHICLE DOWN SLIGHT GRADE TO SIDE OF ROAD, AND AFTER A FEW MINUTES IT STARTED AGAIN. THE SECOND TIME IT HAPPENED, IT WOULD NOT START AFTER SEVERAL ATTEMPTS. CONTACTED SUBARU THOUGH IT'S STARLINK PROGRAM. THEY TOLD ME TO HOLD KEYLESS STARTER BUTTON FOR 30 SECONDS, THEN TRY TO START AGAIN. AFTER DOING THIS THE CAR STARTED.