NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
441 reports16,432 miles · Jul 30, 2020
Electrical System
MY ASCENT HAS A LITTLE OVER 16,000 MILES ON IT AND WAS PURCHASED FEB. 2019. THE BATTERY DIED JUST SITTING IN MY DRIVEWAY AFTER NOT BEING DRIVEN FOR 4 DAYS. NO LIGHTS WERE LEFT ON AND TAIL GATE WAS NOT OPEN. HAD TO JUMP START IT AND TAKE IT TO SUBARU. BATTERY WAS DEFECTIVE. LUCKILY THIS HAPPENED AT HOME AND NOT 2 DAYS LATER WHEN …
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MY ASCENT HAS A LITTLE OVER 16,000 MILES ON IT AND WAS PURCHASED FEB. 2019. THE BATTERY DIED JUST SITTING IN MY DRIVEWAY AFTER NOT BEING DRIVEN FOR 4 DAYS. NO LIGHTS WERE LEFT ON AND TAIL GATE WAS NOT OPEN. HAD TO JUMP START IT AND TAKE IT TO SUBARU. BATTERY WAS DEFECTIVE. LUCKILY THIS HAPPENED AT HOME AND NOT 2 DAYS LATER WHEN I WAS SUPPOSED TO BE DRIVING TO THE AIRPORT FOR A FLIGHT.
NHTSA ODI #11342432
10,000 miles · Jul 30, 2020
Electrical SystemUnknown Or Other
PARKED THE CAR. THE REAR LIFTGATE WOULD NOT OPEN WITH FOB OR FROM DASHBOARD. TWO QUICK BEEPS BUT NO MOVEMENT. WE DECIDED TO JUST GRAB OUR ITEMS FROM THE INSIDE AND LEFT. WHEN WE RETURNED TO THE CAR ABOUT AN HOUR LATER, THE CAR WOULD UNLOCK BUT THE REAR LIFTGATE STILL DIDN'T WORK. WE LOADED UP THE CAR AND STARTED THE CAR BUT B…
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PARKED THE CAR. THE REAR LIFTGATE WOULD NOT OPEN WITH FOB OR FROM DASHBOARD. TWO QUICK BEEPS BUT NO MOVEMENT. WE DECIDED TO JUST GRAB OUR ITEMS FROM THE INSIDE AND LEFT. WHEN WE RETURNED TO THE CAR ABOUT AN HOUR LATER, THE CAR WOULD UNLOCK BUT THE REAR LIFTGATE STILL DIDN'T WORK. WE LOADED UP THE CAR AND STARTED THE CAR BUT BATTERY WAS DEAD. AFTER CHARGING UP THE BATTERY, ALL THE MAJOR SAFETY CAR FEATURES HAVE BEEN DISABLED AND THE ENGINE LIGHT IS ON WITH MANY OTHER LIGHTS SHOWING UP. THE CAR IS DRIVABLE BUT OBVIOUSLY DOESN'T FEEL RIGHT OR SAFE. I JUST CALLED SUBARU TO MAKE AN APPOINTMENT. I EXPLAINED THE PROBLEM. THEY ORIGINALLY SCHEDULED AN APPOINTMENT FOR 2 WEEKS LATER BUT I MANAGED TO GET AN APPOINTMENT FOR NEXT DAY. I'M CONCERNED ABOUT THE SAFETY OF THE CAR ESPECIALLY WITH THE NUMBER OF OTHER OWNERS WITH ELECTRICAL PROBLEMS SPECIFICALLY RELATED TO THE TAILGATE.
NHTSA ODI #11342426
19,000 miles · Jul 28, 2020
Visibility/wiper
WINDOW WITH LONG CRACK AFTER VERY SMALL ROCK HIT WINDSHIELD AT LOWER SPEED (45 MPH).
NHTSA ODI #11341828
6,228 miles · Jul 21, 2020
Electrical System
THE VEHICLE ONLY HAD 6,228 MILES ON THE ODOMETER AND THE BATTERY DIED. IT WAS PURCHASED IN APRIL 2019 AND BATTERY DIED IN JULY 2020.
NHTSA ODI #11340572
16,444 miles · Jul 20, 2020
Visibility/wiper
THE FRONT PANEL OF MY SUNROOF HAS A LARGE CRACK ORIGINATING FROM A CONNECTION POINT WITH THE VEHICLE. I HAVE NOT EXPERIENCED ANY IMPACTS IN THIS AREA THAT COULD EXPLAIN THE CRACK. I NOTICED THE CRACK WHEN PREPARING TO USE MY SUNROOF.
NHTSA ODI #11340420
Mileage unknown · Jul 13, 2020
Electrical System
AS MY VEHICLE WAS PARKED ON MY DRIVEWAYS AFTER MAYBE A DAY OR TWO WITHOUT DRIVING IT, MY BATTERY WAS DEAD. I JUMPED STARTED IT AND IT WORKED, BUT AS THEY WENT BY THE BATTERY KEPT DYING. I DECIDED TO TAKE IT TO THE DEALER. THEY SAID MY BATTERY TESTED BAD AND BECAUSE THE CAR ONLY HAS 18K MILES, IT WAS STILL UNDER WARRANTY. OK, SO …
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AS MY VEHICLE WAS PARKED ON MY DRIVEWAYS AFTER MAYBE A DAY OR TWO WITHOUT DRIVING IT, MY BATTERY WAS DEAD. I JUMPED STARTED IT AND IT WORKED, BUT AS THEY WENT BY THE BATTERY KEPT DYING. I DECIDED TO TAKE IT TO THE DEALER. THEY SAID MY BATTERY TESTED BAD AND BECAUSE THE CAR ONLY HAS 18K MILES, IT WAS STILL UNDER WARRANTY. OK, SO I WENT ON WITH MY DAY. A COUPLE OF WEEKS WENT BY AND THE BATTERY DIED AGAIN. BRAND NEW BATTERY. I TOOK IT BACK TO THE DEALER AND THEY TELL ME THEY COULDNT DO ANYTHING ABOUT IT. TO LET IT DIE AGAIN AND TOW IT BACK TO THE DEALER. SO I DID! A WEEK AFTER MY BRAND NEW BATTERY HAD TESTED 'GOOD', IT HAD TO BE TOWED BACK TO THE DEALERSHIP. TODAY THEY CALLED ME STATING A CELL IN THE BATTERY TESTED BAD SO THEY ARE GOING TO REPLACE IT. HOW COULD THAT BE POSSIBLE? SOMETHING IS WITHDRAWING CHARGE OFF THE BATTERY AND THEY CANT FIGURE IT OUT. THEY ARE GOING TO KEEP THE CAR OVERNIGHT TO SEE IF THEY NOTICE ANY DISCHARGE FROM THE BATTERY. BUT COM'ON. I HAVE GOTTEN MY TRANSMISSION REPLACED AT 5K MILES, MULTIPLE TIRES HAVE BLOWN OUT ON THE HIGHWAY, THE FUEL PUMP RECALL A COUPLE OF MONTHS AGO AND NOW THIS ISSUE. DO NOT BUY A SUBARU PLEASE!!!!
NHTSA ODI #11339060
7,000 miles · Jul 11, 2020
Electrical SystemEngineUnknown Or Other
I HAVE A 2019 SUBARU ASCENT. ON JULY 2, MY HUSBAND WAS DRIVING ON A RURAL ROAD WHEN OUT OF NOWHERE THE CAR STARTED VIBRATING AND RATTLING AND HIS SPEED WENT FROM 60 MPH DOWN TO 30 MPH IN A MATTER OF SECONDS AND THE CAR STARTED FLASHING INFORMATION ON THE DASH. AND THE CAR SHUT OFF. HE GOT OFF THE ROAD AND CALLED AAA. IT WAS AN H…
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I HAVE A 2019 SUBARU ASCENT. ON JULY 2, MY HUSBAND WAS DRIVING ON A RURAL ROAD WHEN OUT OF NOWHERE THE CAR STARTED VIBRATING AND RATTLING AND HIS SPEED WENT FROM 60 MPH DOWN TO 30 MPH IN A MATTER OF SECONDS AND THE CAR STARTED FLASHING INFORMATION ON THE DASH. AND THE CAR SHUT OFF. HE GOT OFF THE ROAD AND CALLED AAA. IT WAS AN HOUR AND A HALF BEFORE THEY GOT THERE. NOTHING AND NOBODY WAS AROUND AND HE HAD TO BEG THE TOW TRUCK DRIVER TO LET HIM AND OUR ELDERLY DOG RIDE TO THE NEAREST SUBARU DEALERSHIP WHICH WAS ABOUT 50 MILES AWAY. I WAS ALREADY AT THE BEACH AT EMERALD ISLE NC AND HAD TO GO PICK HIM UP AT PARKWAY SUBARU IN JACKSONVILLE NC. THIS WAS ON JULY 2,2020. TODAY, JULY 11, WE STILL DON'T HAVE MY CAR BACK. I AM THANKFUL THAT PARKWAY DEALERSHIP LOANED US A CAR TO GET BACK TO RALEIGH WHERE WE LIVE AND BOUT OUR CAR, AT SOUTHERN STATES SUBARU. PARKWAY HAS TOLD US VARIOUS THINGS THAT COULD BE THE PROBLEM. FOR FOR SEVERAL DAYS THEY HAD TO GUESS AS THE SUBARU HEADQUARTERS IT WAS 'DOWN'. AS OF NOW PARKWAY STILL HAS MY CAR AND I HAVE THEIR LOANER SUBARU OUTBACK. THIS WAS A VERY DANGEROUS SITUATION AND COULD HAVE CAUSED A CRASHED AS WELL AS LEFT MY 65 YEAR OLD HUSBAND AND DOG STRANDED ON THE SIDE OF A VERY RURAL ROAD. THIS IS TOTALLY UNACCEPTABLE AND WHAT I THOUGHT WAS A VERY RELIABLE SUBARU ASCENT HAS GREATLY DISAPPOINTED. PLEASE HELP!!
NHTSA ODI #11338748
30,000 miles · Jul 9, 2020
Visibility/wiper
DEFECTIVE GLASS. WINDSHIELD AND MOONROOF GLASS BOTH CRACKED WHILE VEHICLE WAS STATIONARY. CAR WAS IN COVERED PARKING.
NHTSA ODI #11338483
3,000 miles · Jul 7, 2020
Electrical System
FOUND MY BATTERY DEAD AND MY REAR TRUNK DOOR OPEN. I HAD CLOSED IT AND PARKED MY CAR IN MY GARAGE THE EVENING OF THE 4TH. I WENT TO MY GARAGE TODAY AND DISCOVERED THIS. THIS IS THE SECOND TIME THIS HAS OCCURRED. AFTER SEARCHING THE WEB, I KNOW THAT THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM THAT WILL CAUSE THE BATTERY TO GO …
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FOUND MY BATTERY DEAD AND MY REAR TRUNK DOOR OPEN. I HAD CLOSED IT AND PARKED MY CAR IN MY GARAGE THE EVENING OF THE 4TH. I WENT TO MY GARAGE TODAY AND DISCOVERED THIS. THIS IS THE SECOND TIME THIS HAS OCCURRED. AFTER SEARCHING THE WEB, I KNOW THAT THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM THAT WILL CAUSE THE BATTERY TO GO DEAD IF THE REAR LATCH DOESN'T PROPERLY LATCH OR THE DOOR IS LEFT OPEN FOR A SPECIFIED AMOUNT OF TIME. THIS IS VERY FRUSTRATING. LAST TIME, I HAD TO CANCEL A DR'S APPOINTMENT WHEN I DISCOVERED IT. TODAY, I WAS JUST GOING TO MY GARAGE FOR ANOTHER PURPOSE SO DIDN'T NEED TO DRIVE ANYWHERE.
NHTSA ODI #11337910
18,000 miles · Jun 29, 2020
Power TrainVehicle Speed Control
WHEN TRYING TO ACCELERATE AROUND A TRUCK ON A HIGHWAY, THE CAR REFUSED, FELT LIKE IT WAS GOING TO STALL AND EVERY LIGHT ON THE DASHBOARD LIT UP. MY SPEED WAS PROBABLY AROUND 60MPH, WHEN I TRIED TO QUICKLY GET AROUND THIS TRUCK. IT WAS FULL OF FURNITURE THAT I FELT WAS LOADED IN AN UNSAFE MANNER. THIS IS THE SECOND TIME THE CAR H…
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WHEN TRYING TO ACCELERATE AROUND A TRUCK ON A HIGHWAY, THE CAR REFUSED, FELT LIKE IT WAS GOING TO STALL AND EVERY LIGHT ON THE DASHBOARD LIT UP. MY SPEED WAS PROBABLY AROUND 60MPH, WHEN I TRIED TO QUICKLY GET AROUND THIS TRUCK. IT WAS FULL OF FURNITURE THAT I FELT WAS LOADED IN AN UNSAFE MANNER. THIS IS THE SECOND TIME THE CAR HAS DONE THIS AND THE CVT CHAIN SLIP WAS SUPPOSEDLY FIXED IN A RECALL N DECEMBER. THIS TIME SUBARU SAID IT WAS A LEAKY GASKET IN THE INTER COOLER??
NHTSA ODI #11331614
Official recalls
9Jul 7, 2026
Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, 2025-2026 Forester Hybrid, Forester, and 2019-2026 Ascent vehicles. These vehicles were manufactured with an incorrect Gross Axle Weight Rating (GAWR) on the certification label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 110, "Tire selection and rims."
Consequence & remedy
Consequence: An incorrect GAWR label may lead to an overloaded vehicle, increasing the risk of a crash.
Remedy: Subaru will mail a new certification label to owners, free of charge. Owners may also choose to have a dealer install the new label, free of charge. Letters informing owners of the safety risk were mailed August 27, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-26.
Dec 8, 2022
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
Consequence & remedy
Consequence: A melting ground terminal increases the risk of a fire.
Remedy: Owners are advised to park their vehicle away from structures and to avoid leaving the vehicle unattended while the engine is running. An owner who notices or smells smoke coming from the dash or driver's footwell area should immediately stop operating the vehicle and turn the ignition switch to the "Off" position. Dealers will replace the PTC heater ground bolts and if necessary, replace the ground wire and the connector holder, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRL-22.
Dec 9, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Apr 16, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Consequence & remedy
Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Dec 2, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The transmission hydraulic sensor may inaccurately measure the hydraulic fluid pressure.
Consequence & remedy
Consequence: If the fluid pressure is measured higher than its actual value, the hydraulic pressure will be reduced. If this occurs, the transmission drive chain may not have the proper tension, resulting in a loss of drive power and an increased risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the transmission control unit. The hydraulic sensor harness will be replaced on vehicles with certain stored diagnostic trouble codes. In addition, any vehicle confirmed to have experienced low drive chain tension will have the transmission assembly will be replaced. All repairs will be free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUV-07.
Dec 2, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Consequence & remedy
Consequence: An unexpected loss of power while driving can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.
Jul 10, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The center support bolts for the driveshaft may loosen, possibly resulting in the front portion of the driveshaft disconnecting.
Consequence & remedy
Consequence: If the front end of the driveshaft separates, it can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the driveshaft assembly, including the center support brace, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUI-94.
Aug 2, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2019 Subaru Ascent vehicles. These vehicles may be missing spot welds on, or around, the B-Pillar, compromising vehicle strength.
Consequence & remedy
Consequence: In the event of a crash, the missing spot welds may compromise the vehicle's strength, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the vehicle to check for missing spot welds. If the welds are missing, the vehicle will be replaced, free of charge. The recall began July 31, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTU-80.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗