2019 Subaru Ascent

THE CAR EMITS GAS, PETROL FUMES IN THE CABIN VIA THE VENTS. THE CAR HAS BEEN BROUHGT BACK THO THE SHOP SEVERAL TIMES AND THEY HAVE NOT BEEN ABLE TO REPAIR THIS. HAVE TAKEN A GAS SENSOR TO THE VENTS AND THE GAS SENSOR PROVES THAT GAS/PETROL FUMES ARE BEING RELEASED INTO THE CABIN AND CAN POTENTIAL CAUSE AFFIXATION. NOTE THIS HAPPENS WHEN THE CAR IS STATIONARY OR DRIVING

55 DEGREE SUNNY DAY IN RURAL VIRGINIA. 2019 SUBARU ASCENT HAS 8214 MILES. DROVE ASCENT ABOUT 4 MILES. STOPPED TO RUN QUICK ERRAND. TWO MINUTES LATER CAR WOULD NOT START. DASH LIGHTS ON, INCLUDING CHECK ENGINE, BATTERY. POWER WINDOWS AND REAR HATCH STILL WORKED. CALLED DEALER-FOLLOWED THEIR INSTRUCTIONS TO TRY STARTING CAR IN PARK, NEUTRAL, ETC. THEY SAID IT SOUNDED LIKE A BATTERY PROBLEM, ADVISED ME TO CALL SUBARU ROADSIDE ASSISTANCE. SPOUSE CAME WITH BATTERY CHARGER. CHARGED BATTERY FOR A FEW MINUTES AND CAR STARTED. CHARGED BATTERY OVERNIGHT. SEARCHED ONLINE FOR SUBARU BATTERY PROBLEMS. READ THAT A CLASS-ACTION LAWSUIT WAS FILED AGAINST SUBARU OF AMERICA IN 2020 RELATING TO OUTBACK AND ASCENT BATTERY ISSUES. THESE MODELS ARE REPORTEDLY EQUIPPED WITH BATTERIES THAT DRAIN AND DIE. LAWSUIT CONTENDS THAT SUBARU HAS KNOWN ABOUT THESE BATTERY PROBLEMS SINCE 2017, AND HAS ISSUED A TECHNICAL SERVICE BULLETIN ABOUT BATTERY DISCHARGING AND DYING AFTER SHORT TRIP DRIVING.

VEHICLE STARTED OFF WITH THE RADIO NOT SAVING CHANNELS. IT WOULD RESET THE RADIO EVERY FEW DAYS. A MESSAGE WOULD COME ON THE DASHBOARD WHICH WOULD SAY THE CAR WILL BE RESTARTED IN A FEW HOURS. AND A LIGHT NOT WORKING. TOOK IN AND THEY SAID IT WAS BATTERY. REPLACED. THEN GOT BACK. WITHIN WEEK OR SO. CAR HAD ALL LIGHTS COMING ON AND OFF ON DASHBOARD. STARTED JUMPING. EVEN DROVE BACKWARDS WHEN PUT IN DRIVE. TOOK IN AND THEY REPLACED TRANSMISSION. WITHIN THE WEEK AFTER GETTING BACK, THE CAR WAS SKIPPING GEARS. ANOTHER TRANSMISSION. THEN BACK IN FOR RADIO NOT SHUTTING OFF WHEN CAR OFF AND LOCKED. WOULD RUN FOR HOURS. ALSO THE TRUNK DOOR WOULD NOT LOCK. TOOK AND THEY SAID IT WAS A SWITCH. RADIO AGAIN STILL RESETTING. RADIO WILL RANDOMLY SHUT OFF AND THEN TURN BACK ON. THE REAR TRUNK WILL LOCK AND THEN NOT UNLOCK. CAR IS STILL DRIVING ROUGH. CLEARLY THE CAR HAS ELECTRICAL ISSUES. IT IS BACK IN NOW.

AT 2 YEARS AND 5 MONTHS OLD (55K MILES, MOSTLY HIGHWAY DRIVEN) THE BATTERY DIES AND I WAS STRANDED WHEN I HAD STOPPED AND PARKED. WOULD NOT START ANYMORE. HAD TO JUMP START CAR AND DRIVE TO DEALERSHIP. SUBARU DEALERSHIP (GILLMAN SUBARU SOUTHWEST, HOUSTON, TX) DID A LOAD TEST AND DETERMINED BATTERY IS DEAD. WOULD NOT REPLACE BATTERY. WANTED TO CHARGE $500 TO REPLACE BATTERY!! WENT TO AUTO ZONE AND HAD IT REPLACED AND INSTALLED FOR UNDER $200!

ON 24TH DECEMBER VEHICLE IN MOTION ON A HIGHWAY WHINING NOISE OBSERVED AND TRANSMISSION DISENGAGES, RPM INCREASED. IN A FEW SECONDS TRANSMISSION ERROR MESSAGE FLASHED IN CONSOLE, IN ADDITION CHECK ENGINE LIGHT COMES ON AND ALL DRIVER AIDS DISABLED, STRUGGLED TO TAKE CONTROL AND PULL OFF HIGHWAY SAFELY. VEHICLE 20 MONTHS OLD LESS THAN 20,000 MILES. SECOND INSTANCE OF TRANSMISSION FAILING AFTER WUV07 RECALL COMPLETED IN JANUARY 2020. !ST INSTANCE OF TRANSMISSION FAILURE IN CITY STREETS @35MPH SIMILAR BEHAVIOR TRANSMISSION LIGHT, CHECK ENGINE LIGHT AND DRIVERS AIDS DISABLED, INCORRECTLY DIAGNOSED BY MASTER TECHNICIAN AS VALVE BODY FAILURE AFTER THE WUV07 RECALL THE FUEL EFFICIENCY ALSO DROPPED. A COUPLE OF DAYS PRIOR TO 24TH DECEMBER CONTACTED SUBARU OF AMERICA ABOUT A SHUDDER NOTICED OBSERVED WHILE DRIVING. ENCLOSED IMAGE HAS REPAIRS RELATED TO TRANSMISSION, IN ADDITION DURING THE 2ND REPAIR THE STARTER ALSO FAILED AND STARTER WAS ALSO REPLACED. IN CONCLUSION TWO UNSAFE TRANSMISSION FAILURES IN MOTION AFTER WUV07 RECALL.

WIFE WAS DRIVING HOME FROM WORK APPROXIMATELY 09:10 PM(25901 RIVERWOODS RD, METTAWA, IL 60045) NO ONE WAS SERIOUSLY INJURED IN AUTOMOBILE FIRE I-94 1 MILE SOUTH OF ROUTE 176(EXIT 16(/ROCKLAND ROAD). AFTER NO MORE THAN A MINUTE ON THE INTERSTATE, I NOTICED SOME SMOKE AND PULLED IMMEDIATELY OFF TO SIDE OF ROAD AS SOON AS POSSIBLE (AROUND 1.5-2.0 MILES FROM WORK) AND AROUND 5 MIN INTO DRIVE FROM DEPARTURE FROM ADDRESS LISTED ABOVE. WAS FORTUNATE THAT OFFICER M ZAWIEROWSKI WAS DRIVING BY AND ABLE TO ASSIST AND CALLED FIRE DEPARTMENT. WHEN OFFICER STATED WENT BACK TO CAR NOTICED THAT CAR LOCKED UP ALL DOORS AND STATED HOW FORTUNATE YOU (WIFE) WERE ABLE TO ESCAPE. THE ONLY WARNING WAS SMELL AND SMOKE, MINUTE LATER CAR WAS BURNING AND WITHIN SHORT TIME HEAT AND SMOKE WAS SEVERE THAT STATE POLICE CALLED FIRE DEPARTMENT

PURCHASED A NEW 2019 SUBARU ASCENT IN FEBRUARY 2019. AFTER HAVING IT HOME A FEW DAYS NOTICED A CHIP WITH A SMALL CRACK IN THE WINDSHIELD ON THE BOTTOM DRIVERS SIDE CORNER NEAR THE BLACKED OUT AREA, WHICH I DID NOT SEE WHEN I TOOK THE CAR. CALLED THE DEALERSHIP AND BROUGHT THE CAR IN TO SHOW THEM. THEY SAID THERE WAS NOTHING THEY COULD DO AND I WOULD HAVE TO PAY FOR A NEW WINDSHIELD. A MONTH LATER I WROTE A LETTER TO THE OWNER OF THE DEALERSHIP AND NEVER RECEIVED A RESPONSE OR ACKNOWLEDGMENT OF MY LETTER. A YEAR LATER THE SMALL CRACK TURNED INTO A VERY LARGE CRACK AND ULTIMATELY I HAD TO REPLACE THE WINDSHIELD IN MARCH, 2020, AND PAY THE DEDUCTIBLE ON MY INSURANCE POLICY.

TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WOULD INDEPENDENTLY SHIFT OUT OF THE DRIVE POSITION. AS A RESULT, THERE WAS A LOUD KNOCKING AND SCREECHING NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT AFTER SHIFTING BACK INTO THE DRIVE POSITION, THE ACCELERATOR PEDAL WOULD APPLY ON ITS OWN CAUSING THE CONTACT TO DEPRESS THE BRAKE PEDAL IN ORDER TO CONTROL THE SPEED OF THE VEHICLE. THE CONTACT MANAGED TO MAKE IT TO THEIR DESTINATION SAFELY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6991.