NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
441 reportsMileage unknown · Apr 23, 2022
Power TrainCrash
Car was parked and had foot on brake when car suddenly lurched forward and hit a car in front. At first I thought that my foot had slipped off brake pedal and onto accelerator pedal but after reviewing the incident later in the day, I do not believe that my foot slipped. Subaru issued a recall on my vehicle #21V955000 in Decembe…
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Car was parked and had foot on brake when car suddenly lurched forward and hit a car in front. At first I thought that my foot had slipped off brake pedal and onto accelerator pedal but after reviewing the incident later in the day, I do not believe that my foot slipped. Subaru issued a recall on my vehicle #21V955000 in December 2021 but never notified me directly and I did not learn about this defect until I took the car in for routine maintenance. Was not advised that this recall might be hazardous. It is now been 4 months and Subaru has yet to issue a fix. I am now thinking that what just happened is a result of this defect or some other form of sudden unexpected acceleration and now am afraid to drive the vehicle.
NHTSA ODI #11461864
Mileage unknown · Apr 6, 2022
Unknown Or Other
What component or system failed or malfunctioned, and is it available for inspection upon request? WINDSHIELD How was your safety or the safety of others put at risk? CRACKED WINDSHIELD Has the problem been reproduced or confirmed by a dealer or independent service center? YES Has the vehicle or component been inspected by the m…
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What component or system failed or malfunctioned, and is it available for inspection upon request? WINDSHIELD How was your safety or the safety of others put at risk? CRACKED WINDSHIELD Has the problem been reproduced or confirmed by a dealer or independent service center? YES Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO
NHTSA ODI #11459841
Mileage unknown · Apr 4, 2022
Electrical System
2019 Subaru Ascent with a battery draining for no known reason. Found the lift gate open one evening in the garage when I had not driven the car recently, though had been in the garage and not noticed the issue. Replaced the battery and it was dead within a week. Spoke with a Subaru dealership who denies knowing anything abou…
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2019 Subaru Ascent with a battery draining for no known reason. Found the lift gate open one evening in the garage when I had not driven the car recently, though had been in the garage and not noticed the issue. Replaced the battery and it was dead within a week. Spoke with a Subaru dealership who denies knowing anything about this issue and stated the diagnostic could take 10-20 hours at over $100.00/hr in certain cases. Really!!!
NHTSA ODI #11459549
Mileage unknown · Mar 24, 2022
Service BrakesVehicle Speed ControlCrash
My wife was pulling into a parking spot at a Safeway in Seattle. The car, instead of stopping, sped up when she stepped on the brakes, slamming into a brick wall. She shifted into reverse, and the car sped backwards, then shifted to drive, and sped forward and slammed into a wall again. She shifted to park and pulled on the par…
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My wife was pulling into a parking spot at a Safeway in Seattle. The car, instead of stopping, sped up when she stepped on the brakes, slamming into a brick wall. She shifted into reverse, and the car sped backwards, then shifted to drive, and sped forward and slammed into a wall again. She shifted to park and pulled on the parking brake. Then, after 5 minutes with the car off, she drove home without incident and parked, although the car was severely damaged.
NHTSA ODI #11458223
Mileage unknown · Mar 19, 2022
Power Train
Due to an improper program, the CVT chain may slip, resulting in breakage of the chain guide. If the chain guide breaks, fragments of the guide could inhibit the shift select mechanism. If the vehicle continues operation with the drive chain slipping, over time the CVT drive chain could break. No remedy offered/available by man…
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Due to an improper program, the CVT chain may slip, resulting in breakage of the chain guide. If the chain guide breaks, fragments of the guide could inhibit the shift select mechanism. If the vehicle continues operation with the drive chain slipping, over time the CVT drive chain could break. No remedy offered/available by manufacturer.
NHTSA ODI #11457465
26,000 miles · Mar 10, 2022
Traction Control System
The contact owns a 2019 Subaru Ascent. The contact stated that after arriving to his destination from driving and powering off the vehicle, the vehicle failed to restart. The vehicle required a jump start in order to restart. After the restart, the Traction Control and Anti-Collision warning lights illuminated on the instrument …
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The contact owns a 2019 Subaru Ascent. The contact stated that after arriving to his destination from driving and powering off the vehicle, the vehicle failed to restart. The vehicle required a jump start in order to restart. After the restart, the Traction Control and Anti-Collision warning lights illuminated on the instrument panel. The contact notified the local dealer of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 26,000.
NHTSA ODI #11456001
Mileage unknown · Mar 9, 2022
Electrical System
The Subaru Ascent I purchased in January 2019 failed to start on November 13th, 2021., with about 17100 miles! I contacted the dealer who asked me to Subaru roadside assistance to have the vehicle towed to the dealer. The dealer diagnosed the problem as a dead battery and replaced the battery. I had used the rear power liftgate…
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The Subaru Ascent I purchased in January 2019 failed to start on November 13th, 2021., with about 17100 miles! I contacted the dealer who asked me to Subaru roadside assistance to have the vehicle towed to the dealer. The dealer diagnosed the problem as a dead battery and replaced the battery. I had used the rear power liftgate the previous night to remove groceries. The premature failure of the Subaru Ascent battery represents a serious risk of leaving owners stranded away from home.
NHTSA ODI #11455938
45,000 miles · Feb 25, 2022
Power Train
The contact owns a 2019 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated shortly after receivin…
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The contact owns a 2019 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated shortly after receiving the letter while driving approximately 30 MPH, the vehicle decelerated independently. The contact stated no warning light was illuminated. The contact was able to continue driving to his destination. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. VIN tool confirms part not available. The failure mileage was approximately 45,000.
NHTSA ODI #11454019
Mileage unknown · Feb 25, 2022
Unknown Or Other
2019 SUBARU ASCENT. CONSUMER WRITES IN REGARDS TO SUBARU SAFETY RECALL WRK-21. THE CONSUMER REQUESTED THE USE OF A RENTAL VEHICLE AND STORAGE BE PROVIDED WHILE AWAITING THE RECALL REPAIR COMPLETION. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.
NHTSA ODI #11454015
Mileage unknown · Feb 23, 2022
Power Train
The contact owns a 2019 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the …
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The contact owns a 2019 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
NHTSA ODI #11453698
Official recalls
9Jul 7, 2026
Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, 2025-2026 Forester Hybrid, Forester, and 2019-2026 Ascent vehicles. These vehicles were manufactured with an incorrect Gross Axle Weight Rating (GAWR) on the certification label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 110, "Tire selection and rims."
Consequence & remedy
Consequence: An incorrect GAWR label may lead to an overloaded vehicle, increasing the risk of a crash.
Remedy: Subaru will mail a new certification label to owners, free of charge. Owners may also choose to have a dealer install the new label, free of charge. Letters informing owners of the safety risk were mailed August 27, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-26.
Dec 8, 2022
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
Consequence & remedy
Consequence: A melting ground terminal increases the risk of a fire.
Remedy: Owners are advised to park their vehicle away from structures and to avoid leaving the vehicle unattended while the engine is running. An owner who notices or smells smoke coming from the dash or driver's footwell area should immediately stop operating the vehicle and turn the ignition switch to the "Off" position. Dealers will replace the PTC heater ground bolts and if necessary, replace the ground wire and the connector holder, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRL-22.
Dec 9, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Apr 16, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Consequence & remedy
Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Dec 2, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The transmission hydraulic sensor may inaccurately measure the hydraulic fluid pressure.
Consequence & remedy
Consequence: If the fluid pressure is measured higher than its actual value, the hydraulic pressure will be reduced. If this occurs, the transmission drive chain may not have the proper tension, resulting in a loss of drive power and an increased risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the transmission control unit. The hydraulic sensor harness will be replaced on vehicles with certain stored diagnostic trouble codes. In addition, any vehicle confirmed to have experienced low drive chain tension will have the transmission assembly will be replaced. All repairs will be free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUV-07.
Dec 2, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Consequence & remedy
Consequence: An unexpected loss of power while driving can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.
Jul 10, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The center support bolts for the driveshaft may loosen, possibly resulting in the front portion of the driveshaft disconnecting.
Consequence & remedy
Consequence: If the front end of the driveshaft separates, it can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the driveshaft assembly, including the center support brace, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUI-94.
Aug 2, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2019 Subaru Ascent vehicles. These vehicles may be missing spot welds on, or around, the B-Pillar, compromising vehicle strength.
Consequence & remedy
Consequence: In the event of a crash, the missing spot welds may compromise the vehicle's strength, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the vehicle to check for missing spot welds. If the welds are missing, the vehicle will be replaced, free of charge. The recall began July 31, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTU-80.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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