I HAVE HAD THIS VEHICLE ALMOST 1 YEAR. THE WINDSHIELD GOT A CHIP AND SMALL "SPIDERING" HAPPENED - PHOTO 1. THEN I WAS DRIVING IN THE RAIN AND A ROCK, I'M ASSUMING, DINGED THE WINDSHIELD. DIDN'T NOTICE ANYTHING BUT IT WAS RAINING. THE NEXT MORNING I LOOK AT THE WINDSHIELD AND THERE IS A BIG CRACK - PHOTO 2. TO REPLACE THIS, BECAU…
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I HAVE HAD THIS VEHICLE ALMOST 1 YEAR. THE WINDSHIELD GOT A CHIP AND SMALL "SPIDERING" HAPPENED - PHOTO 1. THEN I WAS DRIVING IN THE RAIN AND A ROCK, I'M ASSUMING, DINGED THE WINDSHIELD. DIDN'T NOTICE ANYTHING BUT IT WAS RAINING. THE NEXT MORNING I LOOK AT THE WINDSHIELD AND THERE IS A BIG CRACK - PHOTO 2. TO REPLACE THIS, BECAUSE OF EYESIGHT, IS APPROX. $2000! NO WINDSHIELD SHOULD BE THIS SENSITIVE. THERE IS A PROBLEM!! MY 2 PREVIOUS SUBARUS, 2012 IMPREZA AND 2013 FORESTER WEATHERED ROCK CHIPS LIKE TOTAL TROOPERS! THIS ASCENT, NOT SO MUCH! *TR
NHTSA ODI #11330358
20,000 miles · Jun 22, 2020
Visibility/wiper
WAS AT CHURCH ON A SUNDAY,VEHICLE WAS PARKED OUTSIDE. WHEN LEAVING HOME GETTING INTO THE VEHICLE NOTICED THERE WAS A CRACK ON FRONT WINDOW. *TR
NHTSA ODI #11330243
3,000 miles · Jun 22, 2020
Visibility/wiper
WE HAD A ROCK HIT OUR DASHBOARD WHILE WE WERE PULLING COMING OFF AN ON-RAMP ONTO AN INTERSTATE AND RESULTED IN A SMALL CHIP. WITHIN AN HOUR OF DRIVING IT AFTER THE CHIP A CRACK RESULTED OUTWARD TO THE DRIVER SIDE OF THE WINDOW TO THE FRAME AND DOWN TOWARDS THE HOOD TO THE FRAME. THIS QUICKLY IMPAIRED OUR VISION AND MADE IT DI…
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WE HAD A ROCK HIT OUR DASHBOARD WHILE WE WERE PULLING COMING OFF AN ON-RAMP ONTO AN INTERSTATE AND RESULTED IN A SMALL CHIP. WITHIN AN HOUR OF DRIVING IT AFTER THE CHIP A CRACK RESULTED OUTWARD TO THE DRIVER SIDE OF THE WINDOW TO THE FRAME AND DOWN TOWARDS THE HOOD TO THE FRAME. THIS QUICKLY IMPAIRED OUR VISION AND MADE IT DIFFICULT TO DRIVE. THE WINDSHIELD WAS NOT REPAIRABLE AND WE SPENT ABOUT $950 OUT OF POCKET TO REPAIR THE WINDSHIELD AS IT HAD TO BE ORDERED THROUGH THE DEALERSHIP. ON A SIDE NOTE AFTER THE REPAIR THE RAIN SENSE WINDSHIELD WIPERS STOPPED WORKING AFTER THE WINDSHIELD REPAIR AND NEITHER THE GLASS SHOP THAT DID THE WINDSHIELD REPLACEMENT NOR THE DEALERSHIP UNDER WARRANTY WOULD TAKE OWNERSHIP OF THIS ISSUE AND WOULD NOT FIX THE DEFECTIVE ITEM. *TR
NHTSA ODI #11330065
25,000 miles · Jun 22, 2020
Visibility/wiper
WINDSHIELD CRACKED HALFWAY ACROSS JUST SITTING IN THE GARAGE. SUBARU WOULD NOT COVER IT UNDER WARRANTY EVEN THOUGH THE VEHICLE WAS ONLY A LITTLE OVER A YEAR OLD. WILL NOT BUY ANOTHER SUBARU. *TR
NHTSA ODI #11329994
1,000 miles · Jun 6, 2020
Visibility/wiper
I BOUGHT THE CAR NEW. 2-3 MONTHS LATER I WENT ON VACATION AND CAME BACK TO A HUGE CRACK IN THE WINDSHIELD THAT SPONTANEOUSLY APPEARED IN MY HEATED GARAGE WITHOUT AN ASSOCIATED CHIP. IT GRADUALLY EXPANDED BUT I WAITED UNTIL AFTER WINTER TO REPLACE TO AVOID ADDITIONAL CHIPS IN THE WINTER. 2-3 MONTHS AFTER I REPLACED FOR $700 W…
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I BOUGHT THE CAR NEW. 2-3 MONTHS LATER I WENT ON VACATION AND CAME BACK TO A HUGE CRACK IN THE WINDSHIELD THAT SPONTANEOUSLY APPEARED IN MY HEATED GARAGE WITHOUT AN ASSOCIATED CHIP. IT GRADUALLY EXPANDED BUT I WAITED UNTIL AFTER WINTER TO REPLACE TO AVOID ADDITIONAL CHIPS IN THE WINTER. 2-3 MONTHS AFTER I REPLACED FOR $700 WHILE DRIVING AGAIN A SPONTANEOUS CRACK APPEARED BEFORE MY EYES STARTING AT THE EDGE AND MOVING DOWN WITHOUT ANY APPARENT ROCK HITTING IT PRIOR. SINCE THEN 3 ADDITIONAL CRACKS HAVE APPEARED LARGELY COVERING MY WINDSHIELD. I LIVE IN ALASKA AND HAVE FOR YEARS. I HAVE 4 VEHICLES AND THIS ONE IS JUST DRIVEN AROUND TOWN. THE SUBURBAN WINDSHIELD IS COVERED IN CHIPS BUT NEVER IN MY 20+ YEARS OF CAR OWNERSHIP OF 20 OR SO VARIOUS CARS HAVE SEEN A WINDSHIELD THAT CRACKS TO THIS EXTENT WITHOUT LARGE ROCKS EVEN HITTING IT. THESE CRACKS ARE NOT A CHIP FROM A ROCK THAT EXPANDS. THERE IS CLEARLY A FLAW WITH THIS WINDSHIELD. FIRST TIME I WAS LIKE HUH WEIRD. SECOND WINDSHIELD WITH SAME EXACT PROBLEM, THERE IS CLEARLY AN ISSUE. DEALER IS TELLING ME TOUGH COOKIES LADY. THESE WINDSHIELDS ARE LIKE 1000$ TO REPLACE WITH THE RECALIBRATION REQUIRED. *TR
NHTSA ODI #11327501
Mileage unknown · May 29, 2020
Visibility/wiper
MY COMPLAINT IS THAT THE WINDSHIELD SPONTANEOUSLY CRACKS. I HAVE REPLACED MY WINDSHIELD ONCE LAST YEAR THINKING IT WAS CAUSED BY A SMALL ROCK. 5/29/20 MY WIFE INFORMED ME THAT ANOTHER ONE HAS FORMED AND DUE TO COVID MY WIFE HAS NOT LEFT THE HOUSE MUCH WHILE SHE HAS BEEN WORKING REMOTELY. *TR
NHTSA ODI #11326486
10,000 miles · May 25, 2020
Visibility/wiper
THE WINDSHIELD ON MY SUBARU ASCENT CRACKED IN TWO DIFFERENT PLACES WITHOUT ANYTHING STRIKING THEM. PLEASE SEE PICTURES ATTACHED TO SEE. ON BOTH OCCASIONS MY CAR WAS PARKED IN MY DRIVEWAY AND WHEN I CAME OUT THERE WAS A CRACK ON TWO SEPARATE OCCASIONS. THIS HAPPENED WITHIN TWO WEEKS OF EACH OTHER.
NHTSA ODI #11325873
14,000 miles · Apr 13, 2020
Visibility/wiper
2019 SUBARU ASCENT WINDSHIELD CRACKS EASILY. SMALL ROCK ON FREE WAY HIT WINDSHIELD AND MADE A HUGE CRACK. 1ST CRACK WAS REPAIRED BY A PROFESSIONAL THROUGH INSURANCE COMPANY, 2ND CRACK HAPPENED TODAY 4/13/20.
NHTSA ODI #11321034
4,000 miles · Mar 30, 2020
Visibility/wiper
WE ARE NOW ON OUR THIRD WINDSHIELD REPLACEMENT. SINCE OWNING THIS VEHICLE - WE HAVE HAD THE WINDSHIELD CRACK FOR NO APPARENT REASON. IT IS EXTREMELY FRAGILE. I HAVE OWNED NUMEROUS CARS AND HAVE NEVER SEEN ANYTHING LIKE THIS! YEAR AGO WE USED TO LIVE DOWN THE ROAD FROM A GRAVEL PIT AND EXPERIENCED A LOT OF LOOSE GRAVEL FROM TRU…
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WE ARE NOW ON OUR THIRD WINDSHIELD REPLACEMENT. SINCE OWNING THIS VEHICLE - WE HAVE HAD THE WINDSHIELD CRACK FOR NO APPARENT REASON. IT IS EXTREMELY FRAGILE. I HAVE OWNED NUMEROUS CARS AND HAVE NEVER SEEN ANYTHING LIKE THIS! YEAR AGO WE USED TO LIVE DOWN THE ROAD FROM A GRAVEL PIT AND EXPERIENCED A LOT OF LOOSE GRAVEL FROM TRUCKS AND OTHER VEHICLES - AND NEVER SAW ANY CRACKED WINDSHIELDS. EVERY REPAIR IS ALMOST $1,000! WE REPLACED THE FIRST ONE ONLY TO HAVE THE NEW WINDSHIELD CRACK 2 WEEKS LATER. THIS IS RIDICULOUS. THIS IS OUR FIRST NEW CAR AND IT IS COSTING US MORE THAN ANY OF OUR USED CARS EVER HAS. SUBARU IS IGNORING US AS NONE OF MY EMAILS OR PHONES CALLS HAVE BEEN RETURNED.
NHTSA ODI #11319711
5,000 miles · Mar 28, 2020
Visibility/wiper
THE WINDSHIELD SPONTANEOUSLY FORMED A CRACK NEAR THE EYESIGHT CAMERAS THAT EVENTUALLY SPANNED THE ENTIRE WINDSHIELD AFTER A FEW DAYS. WAS DRIVING ON THE HIGHWAY WITH NO OTHER VEHICLES IN THE AREA. NO IMPACT OCCURRED. IMMEDIATELY THE EYESIGHT STOPPED WORKING AS WELL.
Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, 2025-2026 Forester Hybrid, Forester, and 2019-2026 Ascent vehicles. These vehicles were manufactured with an incorrect Gross Axle Weight Rating (GAWR) on the certification label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 110, "Tire selection and rims."
Consequence & remedy
Consequence: An incorrect GAWR label may lead to an overloaded vehicle, increasing the risk of a crash.
Remedy: Subaru will mail a new certification label to owners, free of charge. Owners may also choose to have a dealer install the new label, free of charge. Letters informing owners of the safety risk were mailed August 27, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-26.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
Consequence & remedy
Consequence: A melting ground terminal increases the risk of a fire.
Remedy: Owners are advised to park their vehicle away from structures and to avoid leaving the vehicle unattended while the engine is running. An owner who notices or smells smoke coming from the dash or driver's footwell area should immediately stop operating the vehicle and turn the ignition switch to the "Off" position. Dealers will replace the PTC heater ground bolts and if necessary, replace the ground wire and the connector holder, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRL-22.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Consequence & remedy
Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The transmission hydraulic sensor may inaccurately measure the hydraulic fluid pressure.
Consequence & remedy
Consequence: If the fluid pressure is measured higher than its actual value, the hydraulic pressure will be reduced. If this occurs, the transmission drive chain may not have the proper tension, resulting in a loss of drive power and an increased risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the transmission control unit. The hydraulic sensor harness will be replaced on vehicles with certain stored diagnostic trouble codes. In addition, any vehicle confirmed to have experienced low drive chain tension will have the transmission assembly will be replaced. All repairs will be free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUV-07.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Consequence & remedy
Consequence: An unexpected loss of power while driving can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The center support bolts for the driveshaft may loosen, possibly resulting in the front portion of the driveshaft disconnecting.
Consequence & remedy
Consequence: If the front end of the driveshaft separates, it can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the driveshaft assembly, including the center support brace, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUI-94.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Subaru Ascent vehicles. These vehicles may be missing spot welds on, or around, the B-Pillar, compromising vehicle strength.
Consequence & remedy
Consequence: In the event of a crash, the missing spot welds may compromise the vehicle's strength, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the vehicle to check for missing spot welds. If the welds are missing, the vehicle will be replaced, free of charge. The recall began July 31, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTU-80.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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2019 Subaru Ascent Problems, Complaints & Recalls | Skip That Year
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