NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
59 reportsClear category filterMileage unknown · Feb 14, 2022
Power TrainUnknown Or Other
I have received numerous recalls on this model and failed to receive WUV-07. Now they have sent WRK-21 to replace WUV-07 and tell me the tools and reprogramming should arrive by May and they will contact me again. This is a drive train slippage issue (something I have been complaining about since I purchased the car) and v…
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I have received numerous recalls on this model and failed to receive WUV-07. Now they have sent WRK-21 to replace WUV-07 and tell me the tools and reprogramming should arrive by May and they will contact me again. This is a drive train slippage issue (something I have been complaining about since I purchased the car) and very hazardous. I was planning 2 trips between now and then and I believe Subaru is uniquely slow in fixing this critical issue. Also in an unrelated matter I was forced to put 4 new tires on this vehicle already replacing the original tires after 29,000 miles. I do not believe Subaru did due testing diligence prior to releasing this model for weight/handling/tire strength.
NHTSA ODI #11451825
Mileage unknown · Oct 11, 2021
Back Over PreventionForward Collision AvoidanceUnknown Or Other
The backing camera won’t come on when I’m baking and if there is cars it won’t beep, the apps on the screen won’t display and console screen is not operational at all not even for the radio.
NHTSA ODI #11436311
Mileage unknown · Jul 26, 2021
Fuel/propulsion SystemUnknown Or Other
Hi Issue #1: My Subaru never gives the MPG what they promised, on average I get 17 or 18 MPG mixed drive supposed to get 21MPG, whenever I complain to the dealership they give a standard answer about it depends on driving style never attempted to find the root cause. Never had this issue with my previous cars, I used to get the…
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Hi Issue #1: My Subaru never gives the MPG what they promised, on average I get 17 or 18 MPG mixed drive supposed to get 21MPG, whenever I complain to the dealership they give a standard answer about it depends on driving style never attempted to find the root cause. Never had this issue with my previous cars, I used to get the same as what they promised. So I feel not related to driving style. Issue #2: Blue smoke came multiple times, so not consistent reproducing not sure. Issue #3. My battery died many times couple of times had called roadside, later I got a jump starter and I have used it multiple times to start my car, and replaced the new battery under warranty and Subaru paid for it, but unfortunately, the new battery I got had also died and got it replaced by warranty.
NHTSA ODI #11426405
Mileage unknown · Jul 15, 2021
Electrical SystemUnknown Or Other
Have had to jump my battery start using a portable power supply at least 4 times. Various reasons, such as leaving the back hatch open for extended periods, leaving the accessories on for a little over 15 minutes etc. At times it appears to struggle to start as though the battery has not fully charged. These incidents has been …
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Have had to jump my battery start using a portable power supply at least 4 times. Various reasons, such as leaving the back hatch open for extended periods, leaving the accessories on for a little over 15 minutes etc. At times it appears to struggle to start as though the battery has not fully charged. These incidents has been happening shortly after the vehicle was purchased. They are happening less to date because I'm aware that i cant use ANY accessory for an extended period because of the risk of a dead battery.
NHTSA ODI #11425048
Mileage unknown · Jun 21, 2021
Unknown Or Other
In June 2020, the front window cracked while I was driving even though I did not observe any rocks or other road debris hit the windshield. The crack has not spread further since that date.
NHTSA ODI #11421599
Mileage unknown · Jun 5, 2021
EngineFuel/propulsion SystemUnknown Or Other
Unknown. Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract wer…
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Unknown. Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract were mysteriously changed after I took delivery. Battery dies, amp dies, head unit stops functioning for months at a time. Eyesight slams on brakes at last minute. I am told it’s normal to shut up and leave. For example the last time I took it in less than 30 days ago they said they changed the filters as well. They did not. According to them they owe me a new engine. I have Starlink and documents oil is changed by Subaru yet they claimed they had no record, and it is my fault so I need to replace engine.
NHTSA ODI #11419729
27,319 miles · May 10, 2021
EngineUnknown Or OtherVisibility/wiper
ALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WA…
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ALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WAS BAD. THIS CAR IS 2 1/2 YEARS OLD AND I'VE HAD SO MANY PROBLEMS WITH IT. WHEN THE CVT WAS REPLACED THE CAR NEVER RUN THE SAME, I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND LET THEM KNOW THAT THERE IS SOMETHING WRONG WITH THE CAR. IT LAGS AND HESITATE DURIBG ACCELERATION. UNFORTUNATELY THEY COULD NOT REPLICATE THE ISSUE AND THAT IT WAS NORMAL. THEN THIS HAPPEN. I HAVE REPORTED THE ISSUE TO SUBARU OF AMERICA.
NHTSA ODI #11415842
11,100 miles · May 2, 2021
Unknown Or Other
DEAD BATTERY WITHOUT WARNING. THE CAR HAS ONLY $11,100 MILES ON IT. I HAD TO CALL ROADSIDE SERVICE FOR A JUMP AND GO TO THE NEAREST PLACE AND BUY A NEW BATTERY. THIS OCCURRED ON A SUNDAY. THE VEHICLE WAS STATIONARY IN MY GARAGE. I HAVE AN EXTENDED WARRANTY AND ALL MAINTENANCE AND RECALLS HAVE BEEN DONE AT A DEALERSHIP IN A TIME…
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DEAD BATTERY WITHOUT WARNING. THE CAR HAS ONLY $11,100 MILES ON IT. I HAD TO CALL ROADSIDE SERVICE FOR A JUMP AND GO TO THE NEAREST PLACE AND BUY A NEW BATTERY. THIS OCCURRED ON A SUNDAY. THE VEHICLE WAS STATIONARY IN MY GARAGE. I HAVE AN EXTENDED WARRANTY AND ALL MAINTENANCE AND RECALLS HAVE BEEN DONE AT A DEALERSHIP IN A TIMELY MANNER. I HAD NO INDICATION THAT THERE WAS A BATTERY PROBLEM.
NHTSA ODI #11414867
20,000 miles · Apr 1, 2021
Unknown Or Other
SMALL CRACK IN WINDSHIELD HAS SPREAD ACROSS ENTIRE WINDSHIELD RAPIDLY. WE DO NOT RECALL WHEN THE SMALL CRACK OCCURRED BUT THE CRACK SPREAD ACROSS THE ENTIRE WINDSHIELD IN ROUGHLY TWO WEEKS TIME.
NHTSA ODI #11405922
21,000 miles · Feb 17, 2021
StructureUnknown Or Other
MY WINDSHIELD WAS HIT BY SOME SOFT, SMALL DEBRIS AND CRACKED. I LEARNED THAT THIS IS AN ISSUE WITH A LOT OF OWNERS THEREFORE WANTED TO FILE A COMPLAINT. WHILE IT HAPPENE
NHTSA ODI #11396578
Official recalls
9Jul 7, 2026
Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, 2025-2026 Forester Hybrid, Forester, and 2019-2026 Ascent vehicles. These vehicles were manufactured with an incorrect Gross Axle Weight Rating (GAWR) on the certification label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 110, "Tire selection and rims."
Consequence & remedy
Consequence: An incorrect GAWR label may lead to an overloaded vehicle, increasing the risk of a crash.
Remedy: Subaru will mail a new certification label to owners, free of charge. Owners may also choose to have a dealer install the new label, free of charge. Letters informing owners of the safety risk were mailed August 27, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-26.
Dec 8, 2022
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
Consequence & remedy
Consequence: A melting ground terminal increases the risk of a fire.
Remedy: Owners are advised to park their vehicle away from structures and to avoid leaving the vehicle unattended while the engine is running. An owner who notices or smells smoke coming from the dash or driver's footwell area should immediately stop operating the vehicle and turn the ignition switch to the "Off" position. Dealers will replace the PTC heater ground bolts and if necessary, replace the ground wire and the connector holder, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRL-22.
Dec 9, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Apr 16, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Consequence & remedy
Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Dec 2, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The transmission hydraulic sensor may inaccurately measure the hydraulic fluid pressure.
Consequence & remedy
Consequence: If the fluid pressure is measured higher than its actual value, the hydraulic pressure will be reduced. If this occurs, the transmission drive chain may not have the proper tension, resulting in a loss of drive power and an increased risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the transmission control unit. The hydraulic sensor harness will be replaced on vehicles with certain stored diagnostic trouble codes. In addition, any vehicle confirmed to have experienced low drive chain tension will have the transmission assembly will be replaced. All repairs will be free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUV-07.
Dec 2, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Consequence & remedy
Consequence: An unexpected loss of power while driving can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.
Jul 10, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The center support bolts for the driveshaft may loosen, possibly resulting in the front portion of the driveshaft disconnecting.
Consequence & remedy
Consequence: If the front end of the driveshaft separates, it can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the driveshaft assembly, including the center support brace, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUI-94.
Aug 2, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2019 Subaru Ascent vehicles. These vehicles may be missing spot welds on, or around, the B-Pillar, compromising vehicle strength.
Consequence & remedy
Consequence: In the event of a crash, the missing spot welds may compromise the vehicle's strength, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the vehicle to check for missing spot welds. If the welds are missing, the vehicle will be replaced, free of charge. The recall began July 31, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTU-80.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗