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2019 Subaru Ascent

Owner reports · Recalls · Investigations

More warning signs than most Ascent years

Owner complaints for the 2019 Subaru Ascent are substantially higher than the model-year median of 52.5.

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When problems were reported

Mileage at the reported incident

239 reports with mileage · 202 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 160 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports6 fire reports4 injury reports

Power Train complaints

88 reports
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Mileage unknown · May 16, 2025
Power Train

I purchased the car brand new in 2019. Shortly after purchasing, the transmission started having hesitation and slipping. I took the car back to the Subaru, and they replaced the transmission under warranty. Unfortunately, they replaced it with another full transmission, and very shortly there after, they had to replace it again…

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I purchased the car brand new in 2019. Shortly after purchasing, the transmission started having hesitation and slipping. I took the car back to the Subaru, and they replaced the transmission under warranty. Unfortunately, they replaced it with another full transmission, and very shortly there after, they had to replace it again. Unfortunately, they replaced it with another faulty transmission and now it is at 150,000 miles and needs another transmission. No one offered me to buy back my car with a second transmission replacement. I was told I was trying to scam a new transmission from Subaru. For this third transmission, I had it verified by an independent shop. I have placed a complaint with Subaru and ask them to buy back my vehicle and I have been told it’s unlikely to happen. I am worried about what will happen when the transmission goes out while I’m driving 70 miles an hour down the highway. This is a pattern in the warrants consumer protection. Many other car companies have stopped. Trying to make this CVT because it kept having problems..

NHTSA ODI #11661510

Mileage unknown · Mar 30, 2025
Power Train

When trying to maintain highway speeds (65 to 70 MPH) and driving in mountainous terrain of Pennsylvania, Maryland, or New York, the vehicle will shudder as if it is loosing power. The vehicle will rapidly loose speed. No warning code is issued. The only way to solve issue is depress the pedal to increase the RPMs. Took vehicl…

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When trying to maintain highway speeds (65 to 70 MPH) and driving in mountainous terrain of Pennsylvania, Maryland, or New York, the vehicle will shudder as if it is loosing power. The vehicle will rapidly loose speed. No warning code is issued. The only way to solve issue is depress the pedal to increase the RPMs. Took vehicle to dealer and reported that it felt as if the CVT chain was slipping. They said they could not recreate and there was no code.

NHTSA ODI #11651625

Mileage unknown · Mar 2, 2025
Power Train

Transmission belt broke while driving resulting in a catastrophic failure.

NHTSA ODI #11645838

Mileage unknown · Jan 17, 2025
Power Train

Yes, inspect it. Bought 2019 Subaru Ascent from Carvana, March of 2022. 5 months later, the transmission started to low screech and hard shift. I took it to Osteen Subaru dealership. They test drove it, then reprogrammed transmission. Same day while leaving their parking lot, hard shifted and slighty screeched yet again, reprogr…

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Yes, inspect it. Bought 2019 Subaru Ascent from Carvana, March of 2022. 5 months later, the transmission started to low screech and hard shift. I took it to Osteen Subaru dealership. They test drove it, then reprogrammed transmission. Same day while leaving their parking lot, hard shifted and slighty screeched yet again, reprogrammed again. On my way home that day, did it again, problem persisted. Called and told them, asked them about replacing transmission, was told I had to go on waiting list because recall was released yet. Started getting even worse by November 2022. They ended up keeping it for 2 and a half months. Got it back in January 2023. Was told the problem was torque converter lockout. Subaru Company began to have recalls on their CVT Transmission & still refused mine. My VIN # was/and is included in the lawsuit for the extended warranty, & I was still under the manufactures warranty for Drivetrain when this first happened. The last I took it to the dealer I went to a dealer and hr away, was told they wont touch. Subaru of America told me they won't fix either because was out of warranty @100467miles. I explained I went to the dealership several times under 100k miles as it states my mileage on the Service invoices she was looking at on her screen. I have papers being in their shop still under man. warranty. They still refuse. My car is part of the lawsuit about transmission & still won't fix their recalled transmission. This vehicle has been to dealer 4 times since built with this same issue and not fixed. The service manager at dealership named Joe, told me the screeching is normal. It was not doing that when I first bought. It's my only transportation and still making payments on it. Subaru refuses to rectify their recall problem. I have kids & unsafe SUV. The car was great then without cause transmission stops working. Subaru of America won't help or take responsibility. Highly disappointed in the brand

NHTSA ODI #11636416

Mileage unknown · Oct 20, 2024
Power Train

The CVT experienced a catastrophic failure, later identified as "the chain" by a Subaru dealer mechanic. The night before the incident, the transmission "slipped" and made a metallic clunking noise when merging onto a highway. On the day of the incident, the transmission failed completely after turning onto a roadway from a stop…

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The CVT experienced a catastrophic failure, later identified as "the chain" by a Subaru dealer mechanic. The night before the incident, the transmission "slipped" and made a metallic clunking noise when merging onto a highway. On the day of the incident, the transmission failed completely after turning onto a roadway from a stop sign. No forward or reverse power was available. Had the transmission failed the night before while merging onto a highway, with little ability to pull out of the roadway, we certainly would have been in danger. The vehicle has been inspected by the dealer and the transmission failure confirmed. The transmission "stuttered" for several months previously while accelerating, though not consistently.

NHTSA ODI #11620833

106,000 miles · Sep 3, 2024
Power Train

The contact owns a 2019 Subaru Ascent. The contact stated that while the vehicle was stopped and attempting to accelerate on several occasions, the vehicle jolted forward while shifting from 1st to 2nd gear. The vehicle was taken to the dealer where it was diagnosed that the computer software needed to be updated. The software u…

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The contact owns a 2019 Subaru Ascent. The contact stated that while the vehicle was stopped and attempting to accelerate on several occasions, the vehicle jolted forward while shifting from 1st to 2nd gear. The vehicle was taken to the dealer where it was diagnosed that the computer software needed to be updated. The software updated but the failure reoccurred after almost two months. The vehicle was taken to the dealer where it was diagnosed that another software needed to be updated; however, the failure reoccurred after almost two months. The contact believed that the failure was associated with Manufacturer Recall Number: 16-139-22 CVT Assembly (WRK-21) Warranty Extension (TCM reprogramming to prevent CVT chain slip). The manufacturer was notified of the failure. The failure mileage was approximately 106,000.

NHTSA ODI #11612368

Mileage unknown · Aug 23, 2024
EnginePower Train

Purchase the car two weeks ago the first night on the way home it was acting up just like it did when I test drove it and was told by the BMW dealership Aristocrat Motors in Topeka Kansas that they would fix anything that was wrong with it. On the way home I realized I didn't think it would make it back the 60 miles so I took it…

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Purchase the car two weeks ago the first night on the way home it was acting up just like it did when I test drove it and was told by the BMW dealership Aristocrat Motors in Topeka Kansas that they would fix anything that was wrong with it. On the way home I realized I didn't think it would make it back the 60 miles so I took it to Olathe Subaru they informed me that it had had transmission problems reported by the previous owners but their technician couldn't get it to do it again so the people just traded it in instead and then I got the car without them getting the transmission fixed or whatever was wrong. They are actually waiting on Subaru of America to respond to tell them what needs to be done to the car and in the process I have been two weeks with little information of what's going on. I feel the recall should have been done and the car is still a good car it just needs to be repaired correctly. Thank you for your response I look forward to hearing from you please help.

NHTSA ODI #11610583

Mileage unknown · Aug 18, 2024
Power Train

While driving on a road with a lot of hills our car sudden lost all engine power but all of the lights and engine were still on. We pulled over but kept the car on and it seem to resume power. Then about 1/8 of a mile later it happened again. We shut the car off completely for 5 minutes and turned it back on and we were able to …

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While driving on a road with a lot of hills our car sudden lost all engine power but all of the lights and engine were still on. We pulled over but kept the car on and it seem to resume power. Then about 1/8 of a mile later it happened again. We shut the car off completely for 5 minutes and turned it back on and we were able to drive it normally for another mile. It then happened three more times on our way to a safe spot to pull over. The fifth time it happened all warning lights on the dashboard turned on (see picture). The speed in which it happened varied. It is important to note that we brought it in for service on 8/8 for a standard interval service at a Subaru dealership and have brought our car in multiple times to address issues with the transmission.

NHTSA ODI #11609206

Mileage unknown · Nov 12, 2023
EnginePower Train

2019 Subaru Ascent was taken to mechanic due to jolting between 1000RPM and 1500RPM. Car was not throwing any code. Mechanics then did other test and it was determined the transmission is failing. Car only has 70,000 miles on it. Also, when car is started at times, there is a very prominent cloud of smoke that comes from the ex…

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2019 Subaru Ascent was taken to mechanic due to jolting between 1000RPM and 1500RPM. Car was not throwing any code. Mechanics then did other test and it was determined the transmission is failing. Car only has 70,000 miles on it. Also, when car is started at times, there is a very prominent cloud of smoke that comes from the exhaust.

NHTSA ODI #11554715

Mileage unknown · Aug 21, 2023
Power Train

The right front wheel was making an airplane type noise. Upon taking it to Belle Tire in Gaylord, MI, they confirmed it was a defective bearing When the mechanic pulled the wheel off, the CV Shaft pulled apart. It had to be replaced. I have a picture and invoice.

NHTSA ODI #11539812

Official recalls

9

26V436000 · Equipment:other:labels

Jul 7, 2026

Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, 2025-2026 Forester Hybrid, Forester, and 2019-2026 Ascent vehicles. These vehicles were manufactured with an incorrect Gross Axle Weight Rating (GAWR) on the certification label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 110, "Tire selection and rims."

Consequence & remedy

Consequence: An incorrect GAWR label may lead to an overloaded vehicle, increasing the risk of a crash.

Remedy: Subaru will mail a new certification label to owners, free of charge. Owners may also choose to have a dealer install the new label, free of charge. Letters informing owners of the safety risk were mailed August 27, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-26.

22V907000 · Electrical System:wiring:interior/under Dash

Dec 8, 2022

Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.

Consequence & remedy

Consequence: A melting ground terminal increases the risk of a fire.

Remedy: Owners are advised to park their vehicle away from structures and to avoid leaving the vehicle unattended while the engine is running. An owner who notices or smells smoke coming from the dash or driver's footwell area should immediately stop operating the vehicle and turn the ignition switch to the "Off" position. Dealers will replace the PTC heater ground bolts and if necessary, replace the ground wire and the connector holder, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRL-22.

21V955000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm); Power Train:driveline:chain/belt

Dec 9, 2021

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence & remedy

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

Additional source detail variants (2)

Power Train:driveline:chain/belt

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

21V587000 · Fuel System, Gasoline:delivery:fuel Pump

Jul 29, 2021

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

20V218000 · Fuel System, Gasoline:delivery:fuel Pump

Apr 16, 2020

Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.

Consequence & remedy

Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.

Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.

19V855000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Dec 2, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The transmission hydraulic sensor may inaccurately measure the hydraulic fluid pressure.

Consequence & remedy

Consequence: If the fluid pressure is measured higher than its actual value, the hydraulic pressure will be reduced. If this occurs, the transmission drive chain may not have the proper tension, resulting in a loss of drive power and an increased risk of a crash.

Remedy: Subaru will notify owners, and dealers will reprogram the transmission control unit. The hydraulic sensor harness will be replaced on vehicles with certain stored diagnostic trouble codes. In addition, any vehicle confirmed to have experienced low drive chain tension will have the transmission assembly will be replaced. All repairs will be free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUV-07.

19V856000 · Engine And Engine Cooling:exhaust System:emission Control:crankcase (pcv)

Dec 2, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.

Consequence & remedy

Consequence: An unexpected loss of power while driving can increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.

19V519000 · Power Train:driveline:driveshaft

Jul 10, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The center support bolts for the driveshaft may loosen, possibly resulting in the front portion of the driveshaft disconnecting.

Consequence & remedy

Consequence: If the front end of the driveshaft separates, it can increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will replace the driveshaft assembly, including the center support brace, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUI-94.

18V508000 · Structure:body:roof And Pillars

Aug 2, 2018

Subaru of America, Inc. (Subaru) is recalling certain 2019 Subaru Ascent vehicles. These vehicles may be missing spot welds on, or around, the B-Pillar, compromising vehicle strength.

Consequence & remedy

Consequence: In the event of a crash, the missing spot welds may compromise the vehicle's strength, increasing the risk of injury.

Remedy: Subaru will notify owners, and dealers will inspect the vehicle to check for missing spot welds. If the welds are missing, the vehicle will be replaced, free of charge. The recall began July 31, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTU-80.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.