TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND FUNCTIONED AS INTENDED. THE VEHICLE WAS TAKEN TO NAPLETON SUBARU DEALER (505 N PERRYVILLE RD, ROCKFORD, IL 61107 (877) 403-5984) ON SEVERAL O…
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TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND FUNCTIONED AS INTENDED. THE VEHICLE WAS TAKEN TO NAPLETON SUBARU DEALER (505 N PERRYVILLE RD, ROCKFORD, IL 61107 (877) 403-5984) ON SEVERAL OCCASIONS AND WAS DIAGNOSED THAT THE OVERHEAD UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS ALSO TAKEN TO BE DIAGNOSED AT JAMESVILLE SUBARU DEALER (3519 RYAN RD, JANESVILLE, WI 53545 (608) 743-9595) WHERE THEY DIAGNOSED THAT THE STABILIZER BAR NEEDED LUBRICATION. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND TWO CASE NUMBERS WERE OPENED UNDER 144125212915 AND 1-459841535478. THE FAILURE MILEAGE WAS 3,801.
NHTSA ODI #11240318
12,000 miles · Jul 26, 2019
EnginePower TrainVehicle Speed Control
WHEN HOLDING SPEED CONSTANT BETWEEN APPROXIMATELY 20-35 MPH, OR UNDER VERY LIGHT ACCELERATION IN THIS RANGE, VEHICLE SEEMS TO JERK, SURGE, PULSE, OR SIMILAR. IT FEELS SIMILAR TO BEING IN THE CAR WITH SOMEONE LEARNING TO DRIVE A MANUAL TRANSMISSION.
NHTSA ODI #11234998
9,600 miles · May 16, 2019
Electrical SystemEngineWheels
ALMOST 9500 MILES, RAINING OUTSIDE WIFE DRIVING NORMAL SPEED (HIGHWAY DRIVING) AND EYESIGHT STOPPED WORKING AND CHECK ENGINE LIGHT CAME ON. VEHICLE STILL RAN. SECONDLY TOOK TO LOCAL SUBRAU DEALERSHIP FOR 10,000 SERVICE THEY FOUND NOTHING WRONG AND DID SERVICE. WIFE LEFT DEALERSHIP AND NOTICED CAR PULLING TO LEFT AFTER TIRES ROTA…
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ALMOST 9500 MILES, RAINING OUTSIDE WIFE DRIVING NORMAL SPEED (HIGHWAY DRIVING) AND EYESIGHT STOPPED WORKING AND CHECK ENGINE LIGHT CAME ON. VEHICLE STILL RAN. SECONDLY TOOK TO LOCAL SUBRAU DEALERSHIP FOR 10,000 SERVICE THEY FOUND NOTHING WRONG AND DID SERVICE. WIFE LEFT DEALERSHIP AND NOTICED CAR PULLING TO LEFT AFTER TIRES ROTATED. RETURNED TO DEALERSHIP , THEY SAID IT WAS NORMAL FEATHERING OF TIRES. WORRIED EYESIGHT AND ENGINE CAN BE AFFECTED WITH RAIN. ALSO AT A FEW HUNDRED MORE MILES WE NOW SMELL BURNING OIL ON AND OFF OUTSIDE OF CAR. WE HAVE ALSO EXPERIENCED HIGH REVVING MOTOR WITH NO FOOT ON GAS PEDAL.(STATIONARY WHEN SMELLING BURNT OIL SMELL AND MOTOR REVVING. ALSO ONCE HIGH REVVING WHILE MY 17 YEAR OLD WAS CITY DRIVING. LOVE TO DRIVE THE CAR, HOPE IT HOLDS UP!
NHTSA ODI #11207954
1,500 miles · May 1, 2019
EngineFuel/propulsion System
RAW GAS SMELL WHEN VEHICLE IS AT IDLE OR AFTER BEING DRIVEN FOR A BIT AND PARKED IN THE GARAGE. THE SMELL COMES THRU THE VENTS AND FILLS THE GARAGE AFTER I PARK THE VEHICLE. GAS MILEAGE IS ALSO BEING EFFECTED IT SEEMS, AND IS LOW.
NHTSA ODI #11205006
250 miles · Mar 13, 2019
EngineService BrakesSuspension
WITHIN MY FIRST TWO WEEKS (200-300 MILES) OF OWNING THE VEHICLE I WAS TOLD BY STEVENS CREEK SUBARU THAT THE CAR WAS NOT SAFE TO DRIVE AND HERE WE ARE AGAIN. ANOTHER FAILED STRUT. SO BY DEDUCTION, IT'S UNSAFE TO DRIVE BUT THAT HASN'T STOPPED SUBARU FROM PUTTING ME BACK IN IT, FULLY AWARE THAT THE STRUT HAS FAILED VERIFIED AT 20,0…
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WITHIN MY FIRST TWO WEEKS (200-300 MILES) OF OWNING THE VEHICLE I WAS TOLD BY STEVENS CREEK SUBARU THAT THE CAR WAS NOT SAFE TO DRIVE AND HERE WE ARE AGAIN. ANOTHER FAILED STRUT. SO BY DEDUCTION, IT'S UNSAFE TO DRIVE BUT THAT HASN'T STOPPED SUBARU FROM PUTTING ME BACK IN IT, FULLY AWARE THAT THE STRUT HAS FAILED VERIFIED AT 20,000 MILES BUT PROBLEM STARTED 12,000 MILES AGO. IN MOTION THIS IS A PROBLEM EVERYWHERE. SAFETY ISSUE. SUBARU IS NOT MAKING ME DRIVE FOR ALMOST A MONTH WITH A FAILED STRUT, WAITING ON PARTS. LET'S TALK ABOUT BRAKES NEXT... SO THEY REPLACED THE FRONT PADS WITH "SPECIAL" BRAKES, HAND DELIVERED FROM JAPAN. WHY? WHAT ARE THESE "SPECIAL" PADS AND HOW ARE THEY DIFFERENT? I REALLY WANT TO KNOW WHAT'S DIFFERENT ABOUT THESE? ARE THEY SOFTER? WILL THEY WEAR OUT FASTER? I'M NOT HONESTLY THRILLED THAT THEY RESURFACED THE ROTORS. AGAIN... BRAND NEW CAR... BRAND NEW ROTORS... NOW THEY HAVE EXTRA "WEAR" AS A RESULT OF THE BAD BRAKES FROM THE FACTORY AND THEY WILL WEAR OUT FASTER. WOULD HAVE PREFERRED THEM TO BE REPLACED. THIS ONLY ADDS ADDITIONAL OUT OF WARRANTY COSTS TO ME IN THE END. ESPECIALLY IF THE NEW PADS ALSO WEAR QUICKER. SAFETY WE JUST BLINDLY APPLIED THE ECU FIRMWARE UPGRADE WITH NO PRE-DRIVE TEST TO VERIFY THE PROBLEM. WHICH WAS WHY THE CAR WAS LEFT OVERNIGHT IN THE FIRST PLACE INITIALLY. SO WE HAVE NO DOCUMENTATION OF THE ISSUE JUST THAT WE FLASHED THE FIRMWARE. FROM MY TESTS THE PAST TWO MORNINGS IT SEEMS BETTER AND POSSIBLY RESOLVED BUT AGAIN, THIS SHOULD HAVE BEEN PROPERLY DOCUMENTED AND TESTED AND WAS NOT. THE SURGING ENGINE CONDITION / TRANSMISSION GEAR RATIO HUNTING PROBLEM WAS NEVER VERIFIED BY THE DEALER. THEY BLINDLY FLASHED THE FIRMWARE AND ALSO DIDN'T ROAD TEST AFTER THE FACT. THERE ALSO STILL AN UNDIAGNOSED TRANSMISSION PROBLEM. ADDITIONALLY THERE'S MANY MORE THINGS WRONG WITH MY CAR BUT YOUR FORM LIMITS ME TO THREE AT A TIME.
NHTSA ODI #11186633
2,417 miles · Feb 11, 2019
Electrical SystemEngineService Brakes
I WAS IN TRAFFIC AND THE DASH- STARTED FLASHING AND EVERYTHING AT ONCE STARTED SHUTTING OFF AND THEN BRAKE WAS APPLIED ON ITS OWN. VERY SCARY WHILE IN TRAFFIC- I HAVE BEEN WAITING FOR A TOW TRUCK FOR OVER 3 HOURS. DIALS: AT OIL TEMP FLASHES, ALL ELECTRONIC THINGS IS ALL OFF AND LIT. TRANSMISSION AND BRAKING ISSUES- ALL AT ON…
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I WAS IN TRAFFIC AND THE DASH- STARTED FLASHING AND EVERYTHING AT ONCE STARTED SHUTTING OFF AND THEN BRAKE WAS APPLIED ON ITS OWN. VERY SCARY WHILE IN TRAFFIC- I HAVE BEEN WAITING FOR A TOW TRUCK FOR OVER 3 HOURS. DIALS: AT OIL TEMP FLASHES, ALL ELECTRONIC THINGS IS ALL OFF AND LIT. TRANSMISSION AND BRAKING ISSUES- ALL AT ONCE. CITY STREET BRADDOCK RD AND I PULLED OFF AT KINGS PARK SHOPPING CENTER IN FRONT OF WELLS FARGO AND CVS, STATIONARY.
NHTSA ODI #11176385
3,400 miles · Oct 11, 2018
Engine
DRIVING ON FREEWAY CHECK ENGINE CAME ONLINE SUDDENLY. EYESIGHT TURNED OFF. CAR BECAME UNSTABLE, COULD NOT GO PAST 60 MPH. KIDS IN FREKING OUT. VERY UNSAFE. TOOK TO DEALERSHIP. THEY COULD NOT FIGURE OUT. I DID ONLINE RESEARCH AND FOLLOWED THESE FORUMS HTTPS://WWW.ASCENTFORUMS.COM/FORUM/137-SUBARU-ASCENT-COMPLAINTS-ISSUES-PRO…
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DRIVING ON FREEWAY CHECK ENGINE CAME ONLINE SUDDENLY. EYESIGHT TURNED OFF. CAR BECAME UNSTABLE, COULD NOT GO PAST 60 MPH. KIDS IN FREKING OUT. VERY UNSAFE. TOOK TO DEALERSHIP. THEY COULD NOT FIGURE OUT. I DID ONLINE RESEARCH AND FOLLOWED THESE FORUMS HTTPS://WWW.ASCENTFORUMS.COM/FORUM/137-SUBARU-ASCENT-COMPLAINTS-ISSUES-PROBLEMS/1981-CHECK-ENGINE-LIGHT-11.HTML APPARENTLY EARLY SUBARU MODELS HAD 2 BOLTS MISSING IN THE ENGINE AIRTIGHT COMPARTMENT. ATLEAST 2 OTHER PEOPLE HAVE COMPLAINED. I HAVE DRIVEN SO MANY MILES SUBARU AS NOT ISSUED A TSB AND A RECALL. I WAS PLANNING TO TAKE LEGAL ACTION AS THIS A UNSAFE THING TO DO. PLEASE PLEASE PLEASE LOOK INTO THIS. I HOPE YOU COULD ENSURE ACCOUNTABILITY AND HONESTY W/ SUBARU. I AM EXTREMELY FRUSTRATED. DID SUBARU DELIBERATELY HID THIS FROM CONSUMERS? PLEASE CHECK THIS FORUM THREAD AGAIN HTTPS://WWW.ASCENTFORUMS.COM/FORUM/137-SUBARU-ASCENT-COMPLAINTS-ISSUES-PROBLEMS/1981-CHECK-ENGINE-LIGHT-11.HTML
Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, 2025-2026 Forester Hybrid, Forester, and 2019-2026 Ascent vehicles. These vehicles were manufactured with an incorrect Gross Axle Weight Rating (GAWR) on the certification label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 110, "Tire selection and rims."
Consequence & remedy
Consequence: An incorrect GAWR label may lead to an overloaded vehicle, increasing the risk of a crash.
Remedy: Subaru will mail a new certification label to owners, free of charge. Owners may also choose to have a dealer install the new label, free of charge. Letters informing owners of the safety risk were mailed August 27, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-26.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
Consequence & remedy
Consequence: A melting ground terminal increases the risk of a fire.
Remedy: Owners are advised to park their vehicle away from structures and to avoid leaving the vehicle unattended while the engine is running. An owner who notices or smells smoke coming from the dash or driver's footwell area should immediately stop operating the vehicle and turn the ignition switch to the "Off" position. Dealers will replace the PTC heater ground bolts and if necessary, replace the ground wire and the connector holder, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRL-22.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Consequence & remedy
Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The transmission hydraulic sensor may inaccurately measure the hydraulic fluid pressure.
Consequence & remedy
Consequence: If the fluid pressure is measured higher than its actual value, the hydraulic pressure will be reduced. If this occurs, the transmission drive chain may not have the proper tension, resulting in a loss of drive power and an increased risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the transmission control unit. The hydraulic sensor harness will be replaced on vehicles with certain stored diagnostic trouble codes. In addition, any vehicle confirmed to have experienced low drive chain tension will have the transmission assembly will be replaced. All repairs will be free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUV-07.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Consequence & remedy
Consequence: An unexpected loss of power while driving can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The center support bolts for the driveshaft may loosen, possibly resulting in the front portion of the driveshaft disconnecting.
Consequence & remedy
Consequence: If the front end of the driveshaft separates, it can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the driveshaft assembly, including the center support brace, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUI-94.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Subaru Ascent vehicles. These vehicles may be missing spot welds on, or around, the B-Pillar, compromising vehicle strength.
Consequence & remedy
Consequence: In the event of a crash, the missing spot welds may compromise the vehicle's strength, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the vehicle to check for missing spot welds. If the welds are missing, the vehicle will be replaced, free of charge. The recall began July 31, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTU-80.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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2019 Subaru Ascent Problems, Complaints & Recalls | Skip That Year
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