2019 Subaru Ascent

ON 24TH DECEMBER VEHICLE IN MOTION ON A HIGHWAY WHINING NOISE OBSERVED AND TRANSMISSION DISENGAGES, RPM INCREASED. IN A FEW SECONDS TRANSMISSION ERROR MESSAGE FLASHED IN CONSOLE, IN ADDITION CHECK ENGINE LIGHT COMES ON AND ALL DRIVER AIDS DISABLED, STRUGGLED TO TAKE CONTROL AND PULL OFF HIGHWAY SAFELY. VEHICLE 20 MONTHS OLD LESS THAN 20,000 MILES. SECOND INSTANCE OF TRANSMISSION FAILING AFTER WUV07 RECALL COMPLETED IN JANUARY 2020. !ST INSTANCE OF TRANSMISSION FAILURE IN CITY STREETS @35MPH SIMILAR BEHAVIOR TRANSMISSION LIGHT, CHECK ENGINE LIGHT AND DRIVERS AIDS DISABLED, INCORRECTLY DIAGNOSED BY MASTER TECHNICIAN AS VALVE BODY FAILURE AFTER THE WUV07 RECALL THE FUEL EFFICIENCY ALSO DROPPED. A COUPLE OF DAYS PRIOR TO 24TH DECEMBER CONTACTED SUBARU OF AMERICA ABOUT A SHUDDER NOTICED OBSERVED WHILE DRIVING. ENCLOSED IMAGE HAS REPAIRS RELATED TO TRANSMISSION, IN ADDITION DURING THE 2ND REPAIR THE STARTER ALSO FAILED AND STARTER WAS ALSO REPLACED. IN CONCLUSION TWO UNSAFE TRANSMISSION FAILURES IN MOTION AFTER WUV07 RECALL.

WIFE WAS DRIVING HOME FROM WORK APPROXIMATELY 09:10 PM(25901 RIVERWOODS RD, METTAWA, IL 60045) NO ONE WAS SERIOUSLY INJURED IN AUTOMOBILE FIRE I-94 1 MILE SOUTH OF ROUTE 176(EXIT 16(/ROCKLAND ROAD). AFTER NO MORE THAN A MINUTE ON THE INTERSTATE, I NOTICED SOME SMOKE AND PULLED IMMEDIATELY OFF TO SIDE OF ROAD AS SOON AS POSSIBLE (AROUND 1.5-2.0 MILES FROM WORK) AND AROUND 5 MIN INTO DRIVE FROM DEPARTURE FROM ADDRESS LISTED ABOVE. WAS FORTUNATE THAT OFFICER M ZAWIEROWSKI WAS DRIVING BY AND ABLE TO ASSIST AND CALLED FIRE DEPARTMENT. WHEN OFFICER STATED WENT BACK TO CAR NOTICED THAT CAR LOCKED UP ALL DOORS AND STATED HOW FORTUNATE YOU (WIFE) WERE ABLE TO ESCAPE. THE ONLY WARNING WAS SMELL AND SMOKE, MINUTE LATER CAR WAS BURNING AND WITHIN SHORT TIME HEAT AND SMOKE WAS SEVERE THAT STATE POLICE CALLED FIRE DEPARTMENT

CAR JUST DOESNT START AND NEEDS TO BE JUMPED RANDOMLY, YET DEALERSHIP SERVICE DEPT COULD FIND NO PROBELMS. ALSO WIERD LAGS, NOISES OCCURING WHILE DRIVING. THIS CAR IS TOO NEW AND HAS 18,000 MILES ON IT, SHOULDNT BE HAVING THESE TYPES OF PROBLEMS. HAPPENED NUMEROUS TIMES SINCE PURCHASE 2019 AND 2020, MOST RECENT JAN 2021 BROUGHT INTO DEALERSHIP SERVICE LARRY MILLER SUBARU BOSIE ID.

MY BATTERY DRAINS SURPRISINGLY QUICKLY FROM SIMPLE ACTIVITIES LIKE USING THE REAR HATCH DOOR A FEW TIMES BETWEEN STARTS, HAVING THE FRONT LIGHTS ON FOR AS LITTLE AS 15 MINUTES BETWEEN STARTS, AND HAVING THE DOME LIGHTS ON FOR AS LITTLE AS 1 HOUR BETWEEN STARTS. THIS HAS LEFT ME STRANDED MULTIPLE TIMES INCLUDING AT A FOREST CAMPGROUND WITHOUT CELL COVERAGE. I HAVE USED AAA ASSIST MULTIPLE TIMES, AND THE HELP OF STRANGERS. I HAVE ALSO HAD TO PURCHASE A JUMP START BATTERY TO KEEP IN MY CAR. I HAVE ASKED SUBARU TO FIX THE PROBLEM, AND BEEN TOLD SIMPLY THAT MY BATTERY AND ELECTRICAL SYSTEMS ARE WORKING NORMALLY.

THE BATTERY DOES NOT STAY CHARGED NOR CAN I GET IT TO CHARGE ABOVE 80%. I STORE HER IN A GARAGE. IN THE LAST TWO WEEKS, THE BATTERY HAS BEEN DEAD (AND REQUIRED A JUMP) 3 TIMES IN 2 WEEKS. I GET UP AND GO INTO THE GARAGE TO START THE VEHICLE AND THE BATTERY IS JUST DEAD. I TOOK IT TO THE DEALER TO TEST THE BATTERY AND WAS TOLD THAT THERE IS NOTHING WRONG WITH IT. MY CONCLUSION IS THAT IT MUST BE AN ELECTRICAL PROBLEM.

DEAD BATTERY MULTIPLE TIMES, DEALER SHIP HAS REPLACED THE BATTERY BUT CONTINUES TO HAVE ISSUES AND LEFT STRANDED EACH TIME THIS OCCURS, ONE TIME ON 12-17-2020 IN THE MOUNTAINS IN FREEZING COLD WEATHER WITH A CHILD, NO HEAT BECAUSE OF DEAD BATTERY. THIS ISSUE CANN OCCURING WHEN THE BACK TAILGATE IS OPEN FOR 10 MINUTES. SUBARU IS NOT GOING TO LOOK INTO THE PROBLEM EVEN THOU THEY ARE AWARE OF THIS OCCURING ON SUBARU OUTBACKS AND THE ASCENT MODELS. THIS IS A REAL SAFETY CONCERN SINCE MY WIFE DRIVES THIS CAR MAINLY AND HAS HAD TO CALL FOR HELP TO GET THE CAR STARTED. I WILL BE BRINGING IT BACK TO THE DEALER ONCE AGAIN. THEY WILL END UP REPLACING THE BATTERY AGAIN BUT THE FACT THAT IF YOUR CAR IS TURNED OFF AND DOORS ARE OPEN FOR A SHORT PERIOD OF TIME THE DRAW COMING OFF THE BATTERY IS NOT ENOUGH TO START THE CAR AGAIN LEAVING YOU ONCE AGAIN STRANDED.

THE CAR CAUGHT FIRE WHILE SITTING IN THE DRIVEWAY (STATIONARY). THE CAR WAS HAVING ELECTRICAL/BATTERY ISSUES IN THE MORNING. I CHARGED THE BATTERY, THEN STARTED THE CAR AND LEFT IT RUNNING IN THE DRIVEWAY, WHEN I CAME OUT OF THE HOUSE, THE ENGINE OF THE CAR WAS ON FIRE. I CALLED THE FIRE DEPARTMENT TO PUT THE FIRE. THE FIRE MARSHAL DETERMINED THAT AN ELECTRICAL ISSUE IGNITED THE ENGINE. AFTER POSTING THE PHOTOS OF THE FIRE ON FACEBOOK, WE RECEIVED MULTIPLE COMMENTS THAT OTHER PEOPLE'S SUBARU'S HAVE HAD BATTERY/ELECTRICAL ISSUES. THE INSURANCE COMPANY STATED THAT THEY WOULD HAVE A SPECIALIST EXAMINE THE VEHICLE TO HELP DETERMINE THE CAUSE OF THE FIRE.