2015 Shasta Airflyte

THERE IS UNSAFE ASSEMBLY OF THE SHASTA AIRFLYTE 2015 SUPPORT FRAME AS THE WELDS ARE IN ADEQUATE AND SOMETIMES ONLY WELDING TACKS HOLDING THE FRONT BRACE. THERE IS QUESTION WHETHER THE FRAME IS EVEN ATTACHED TO THE CHASSIS CORRECTLY. THE ROOT CAUSE OF THE ISSUE MIGHT BE THAT THE FRONT LATERAL STRING ON THE FRAME IS NOTCHED TO LAY DOWN ACROSS THE TONGUE CHANNEL SO THERE IS NO LOAD BALANCING CAPABILITY. THE THREE SECTIONS UNDERNEATH THAT ARE NOT WELDED TO THE TONGUE CHANNEL. THERE IS ALSO THE POSSIBILITY OF SEPARATION FROM THE FRAME BECAUSE THERE IS A TECHNICAL ISSUE WITH THE SELF--TAPPING SCREWS USED TO ATTACH THE BODY. I HAVE BEEN TOLD BY THOSE THAT ARE CAMPER RESTORATION EXPERTS THAT THIS IS UNSAFE AND POSSES A RISK TO OTHERS ON THE ROAD AS WELL AS DAMAGE TO THE VEHICLE ITSELF. OURS EVEN HAS EXPOSED WOOD THAT IS ROTTING BECAUSE OF SUCH EXPOSURE TO WATER BECAUSE THE BODY IS COMING APART FROM THE FRAME. PLEASE HELP US MAKE SURE THAT THERE IS A VIABLE FIX OR REPLACEMENT FOR THIS PROBLEM. CARFAX CANNOT PROCESS THIS REQUEST. UPDATED 10/5/18*JB

THE FRAME AND WELDING ON MY TRAILER IS FAULTY. THE TONGUE AND FRAME ASSEMBLY HAS SEPARATED, CAUSING THE BODY TO FAIL. IT CAUSED THE FRONT BODY/WALL TO SEPARATE FROM THE BENCH SEATS BY OVER AN INCH WITH EXPOSED SCREWS AND STAPLES. THE SKIN ON THE OUTSIDE IS BUCKLING ON THE FRONT, RUBBING ON THE PROPANE BOTTLE AREA, AND HAS A CLEAR FOLD AT THE BOTTOM NEAR WHERE THE FRAME GOES UNDER THE SKIN. IN ONE SIDE WHERE THE SKIN HAS BUCKLED, IT IS BENT SO MUCH THE SKIN HAS FOLDED AND HAS A STRESS FRACTURE. THE SIDE SKINS ARE ALSO STARTING TO BUCKLE A BIT SINCE THE FRONT IS DIPPING SO BAD AND DUE TO THIS, THE MAIN DOOR IS STARTING TO STICK AND GIVE US TROUBLE OPENING AND EGRESSING. I CONTACTED THE MANUFACTURER ON OCTOBER 6, 2017. I HAVEN'T HEARD FROM SHASTA SINCE OCTOBER 23, 2017, WHEN THEY GLOSSED OVER THIS PROBLEM, TELLING ME "WE NEED TO GET SOME BACKER INSTALLED INTO THE FRONT WALL. THIS IS A PRETTY SIMPLE TASK. I WILL TRY TO LOCATE A DEALER NEAR YOU, TO DO THIS. PLEASE SEND ME YOUR CURRENT ADDRESS." I SENT MY ADDRESS TWO DAYS LATER AND NEVER HEARD BACK.

MY COMPLAINT HAS TO DO WITH THE REAR WINDOW OF MY SHASTA. WHEN I FIRST PURCHASED IT AND GOT IT HOME I NOTICED THERE WAS A LEAK. SINCE THEN THERE HAS BEEN A RECALL ON THE REAR WINDOWS. MY WINDOW WAS REPLACED AND NOW IT IS LEAKING AGAIN. IT IS COMING FROM THE FRAME WHERE IT ATTACHES TO THE TRAILER BECAUSE THE WINDOW FRAME IS NOT SCREWED INTO ANYTHING ON THE TOP RIGHT SIDE AND THERE IS A BIG GAP. WATER IS LEAKING DOWN AND CAUSING DAMAGE AND MOLD TO THE REAR WALL AND REAR SEAT.

THE ROOF THAT WAS ADVERTISED AS A ONE PIECE BUT TURNED OUT TO BE A THREE PIECE HAS LEAKED IN TWO PLACES. THE DEALER THAT IS DOING WARRANT WORK SEALED UP THE SEAMS BUT NOT BEFORE THE WATER GOT IN THE WALL AND NOW CAUSED A MOLD SMELL IN THE TRAILER. I CANNOT CAMP IN THIS TRAILER WITH MOLD AS IT MAKES ME FEEL SICK. THIS IS A HEALTH ISSUE.

THE WINDOWS LEAK. THEY HAVE BEEN RESEALED TWICE BUT STEAL LEAK. I WAS TOLD BY THE DEALER DOING WARRANTY WORK THAT THEY CANNOT FIGURE OUT WHY. THEY HAVE NOT BEEN ABLE TO GET ANY HELP,FROM SHASTA. THEY HAVE ORDERED NEW WINDOWS BUT THEY ARE HAVING TROUBLE GETTING ANYONE TO EVEN FOLLOW UP ON THAT. THIS HAS BEEN GOING ON SINCE THE NIGHT I FIRST PICKED UP MY TRAILER. SET UP IN A CAMPGROUND THAT NIGHT, AND DURNING A RAIN STORM THE BACK WINDOW AND KITCHEN WINDOW LEAKED. MY TRAILER NOW SMELLS LIKE MOLD.

OUR SHASTA AIRFLYTE HAS A CHRONIC WATER LEAK AND HAS SINCE WE TOOK POSSESSION OF IT IN DECEMBER OF 2014. THE SOURCE OF THE LEAK IS UNKNOWN, BUT THE WATER EXITS FROM INSIDE THE REAR EGRESS WINDOW FRAME. WE HAVE TO TAKE CARE IN INCLEMENT WEATHER TO MAKE SURE THE INSIDE OF THE TRAILER ISN'T DAMAGED BY WATER. OUR MAIN CONCERN, HOWEVER, IS INSIDE THE TRAILER STRUCTURE, SPECIFICALLY THE WOODEN FRAMING WHICH IS BEING EXPOSED TO WATER WHENEVER IT RAINS. THE WORRY IS MOLD WILL DEVELOP UNSEEN AND PROVE A HEALTH HAZARD TO OUR FAMILY. THIS WATER LEAK IS COMMON TO THIS PARTICULAR MODEL AND THE MANUFACTURER HAS DONE NOTHING TO ADDRESS.

WATER LEAKING FROM BEHIND SHOWER, WATER DAMAGE AND POSSIBLE BLACK MOLD ISSUE ON REAR WALL OF THE CAMPER FROM UNKOWN SOURCE. WE WERE TOLD THERE WOULD BE A GUARANTEE OF NO LEAKS FOR 50 YEARS! I WENT TO MAKE MY SON'S BED UP FOR THE NIGHT AND FOUND THE WATER DAMAGE AND BLACK MOLD. TRIED USING THE SHOWER FOR THE FIRST TIME AND WATER CAME POURING OUT OF THE CABINET BELOW THE REFRIGERATOR. WE PUT OUR HAND IN THERE AND FELT IT LEAKING FROM THE WALL.

REAR, EMERGENCY WINDOW FELL OUT. RECALL WAS ISSUED AND CAMPER WAS RETURNED FOR REPAIRS. CAMPING WORLD REPAIRED WINDOW IN ACCORDANCE WITH RECALL. TOOK CAMPER ON A ONE-NIGHT TRIP. STORED CAMPER AND FOUND REAR EMERGENCY WINDOW ON THE GROUND TWO DAYS LATER. CAMPER WAS STATIONARY. THIS IS AN ONGOING SAFETY ISSUE FOR MANY OWNERS AND IS UNACCEPTABLE. RETURNED TO CAMPING WORLD FOR REPAIRS; THEY INFORMED US THEY WOULD NEED TO ORDER PARTS.