NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
622 reports12,000 miles · Sep 29, 2005
Service Brakes, HydraulicSteeringSuspension
DT: 2003 SATURN VUE. THE FRONT SWAY BAR LINKS AND TORSION BAR HAVE BEEN REPLACED THREE TIMES AND THE PROBLEM RECURRED. THE SUSPENSION AND STEERING MADE GRINDING SOUNDS AND THE CAR HANDLED DIFFERENTLY. THEY WERE REPLACED ON MARCH 8, 2004, MARCH 3 2005, AND JULY 27, 2005. THE VEHICLE HAS 29,000 MILES ON IT. SATURN TOLD T…
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DT: 2003 SATURN VUE. THE FRONT SWAY BAR LINKS AND TORSION BAR HAVE BEEN REPLACED THREE TIMES AND THE PROBLEM RECURRED. THE SUSPENSION AND STEERING MADE GRINDING SOUNDS AND THE CAR HANDLED DIFFERENTLY. THEY WERE REPLACED ON MARCH 8, 2004, MARCH 3 2005, AND JULY 27, 2005. THE VEHICLE HAS 29,000 MILES ON IT. SATURN TOLD THE CONSUMER TO SEE THE DEALERSHIP ABOUT THE PROBLEM. *AK THE ABS ACTIVATED UNDER NORMAL BRAKING CONDITIONS. THE WIPER SWITCH WAS REPLACED DUE TO A SHORT. THE STEERING SHAFT NEEDED TO BE LUBRICATED. *JB
NHTSA ODI #10134655
Mileage unknown · Sep 20, 2005
EquipmentService Brakes, HydraulicSteering
I HAVE PROBLEMS WITH THE FOLLOWING IN MY 2003 V4 MANUAL SATURN: CD PLAYER STOPPED WORKING, MY SUNROOF FELL APART. I HAVE HAD ALL FOUR TIE ROD ENDS REPLACED AT INDIVIDUAL SERVICE DATES, MY ROTORS WERE GROUND LAST NOV AND NOW THEY BEEN REPLACED. MY TIRES NEEDED TO BE REPLACED LAST YEAR AFTER ABOUT A YEAR OF OWNERSHIP. *JB
NHTSA ODI #10137083
6,000 miles · Sep 20, 2005
Equipment
FREON LEAK IN A/C. VUE WAS TAKEN IN TO DEALERSHIP IN MAY 2003, MAY 2004, AND COMPLAINT FILED MAY 2005 WITH THE CAR HAVING BEEN IN 13 TIMES THIS SUMMER 2005. DEALERSHIP REFUSES TO DIAGNOSE PROBLEM. ALL THEY DO IS REFILL FREON WHEN IT LEAKS OUT. THEY DID FINALLY REPLACE COMPRESSOR AFTER I WROTE TO SATURN CUSTOMER ASSISTANCE CT…
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FREON LEAK IN A/C. VUE WAS TAKEN IN TO DEALERSHIP IN MAY 2003, MAY 2004, AND COMPLAINT FILED MAY 2005 WITH THE CAR HAVING BEEN IN 13 TIMES THIS SUMMER 2005. DEALERSHIP REFUSES TO DIAGNOSE PROBLEM. ALL THEY DO IS REFILL FREON WHEN IT LEAKS OUT. THEY DID FINALLY REPLACE COMPRESSOR AFTER I WROTE TO SATURN CUSTOMER ASSISTANCE CTR IN TN. HAD CAR IN AUG 27, SEPT 10 AND SEPT 17-NOTHING WAS DONE OTHER THAN WASH MY CAR AND SPRAY DEODORIZER IN VENTS TO COVER THE SMELL OF LEAKING FREON. SATURN ASSISTANCE CENTER CONFIRMED VIA EMAIL FREON DISCHARGE AND RE-CHARGE WITH DYE WOULD BE DONE AT MY LAST APPT, 9/17/95--THIS WAS NOT DONE. THE A/C HAS NEVER BEEN REPAIRED--AND SATURN HAS TRIED TO HIDE THE PROBLEM. *JB
NHTSA ODI #10137036
Mileage unknown · Sep 15, 2005
Engine And Engine CoolingPower TrainSteering
I PURCHASED MY 2003 AWD V6 VUE NEW FROM THE SAME DEALERSHIP THAT I TAKE IT TO FOR REPAIRS. SINCE I HAVE OWNED IT, I HAVE REPORTED SEVERAL TIMES THAT THE VEHICLE "STALLS" WHILE ACCELERATING. USUALLY AROUND 40 MPH. THE RPM'S REV UP (TO THE RED) AND THE CAR GOES NOWHERE, LIKE IT HAS SUDDENLY SHIFTED INTO NEUTRAL. THIS HAPPENS W…
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I PURCHASED MY 2003 AWD V6 VUE NEW FROM THE SAME DEALERSHIP THAT I TAKE IT TO FOR REPAIRS. SINCE I HAVE OWNED IT, I HAVE REPORTED SEVERAL TIMES THAT THE VEHICLE "STALLS" WHILE ACCELERATING. USUALLY AROUND 40 MPH. THE RPM'S REV UP (TO THE RED) AND THE CAR GOES NOWHERE, LIKE IT HAS SUDDENLY SHIFTED INTO NEUTRAL. THIS HAPPENS WHILE ACCELERATING AFTER A STOP. NEEDLESS TO SAY, I HAVE HAD SEVERAL INCIDENTS WHERE I WAS ALMOST REAR-ENDED. I FEEL THE DEALERSHIP IS TRYING TO RESOLVE THE PROBLEM, BUT HAVE BEEN UNABLE TO GET IT TO REPEAT. WE ARE NOW LOOKING AT HAVING ONE OF THE SERVICE TECH DRIVE IT FOR A WEEK OR TWO TO SEE IF THEY CAN GET IT TO OCCUR. IT HAPPENS TO ME AT LEAST 3-6 TIMES A MONTH, BUT INTERMITTENTLY. I DO NOT HAVE A VTI TRANSMISSION. I HAVE TWO OTHER PROBLEMS WITH MY VUE THAT HAVE BEEN UNABLE TO BE FIXED; THE FIRST IS THE STEERING/ALIGNMENT. IF I HOLD THE STEERING WHEEL STRAIGHT ON, THE CAR GOES TO THE LEFT. THE DEALERSHIP WILL FIX THE ALIGNMENT, AND WITHIN 2 DAYS IT OFF AGAIN. I HAVE TO STEER TO THE RIGHT TO KEEP THE VEHICLE STRAIGHT. IT HAS NEVER BEEN INVOLVED IN A WRECK AND I CAN SEE NO REASON FOR THE ALIGNMENT TO GO OFF SO QUICKLY. SECONDLY, THE CAR MAKES A LOUD POPPING SOUND WHEN IDLING IF THE A/C OR HEATER IS ON. THE DEALERSHIP SAYS THIS IS NORMAL. IT JUST DOESN'T SEEM RIGHT. THE VENTS ALSO BLOW AIR WHEN THE SYSTEM IS OFF. MY VUE HAS 46,001 MILES. I STAND BEHIND THE VEHICLE AND MY DEALERSHIP. I JUST WISH THEY COULD FIGURE OUT WHAT IS CAUSING IT TO REV OUT THE WAY IT DOES. IT IS QUITE ALARMING WHEN IT HAPPENS. *NM
NHTSA ODI #10136576
Mileage unknown · Sep 13, 2005
Suspension
DT: THIS WAS THE SECOND TIME THE FRONT AND BACK WHEEL BEARINGS HAVE BEEN REPLACED, THE SATURN DEALER REFUSED TO REPLACE THEM , INSISTING THAT THE TIRES WERE NOT PROPERLY ROTATED. WENT BACK TO SATURN AGAIN AND SAID THE TIRES NEEDED TO BE REPLACED. HAVE REPLACED ALL FOUR OF THE TIRES. SATURN REPLACED THE FRONT TWO TIRES THEMSEL…
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DT: THIS WAS THE SECOND TIME THE FRONT AND BACK WHEEL BEARINGS HAVE BEEN REPLACED, THE SATURN DEALER REFUSED TO REPLACE THEM , INSISTING THAT THE TIRES WERE NOT PROPERLY ROTATED. WENT BACK TO SATURN AGAIN AND SAID THE TIRES NEEDED TO BE REPLACED. HAVE REPLACED ALL FOUR OF THE TIRES. SATURN REPLACED THE FRONT TWO TIRES THEMSELVES. CURRENTLY, THE BEARINGS E FAILED AGAIN ON THE FRONT AND BACK. THE FIRST TIME THE CONSUMER TOOK VEHICLE TO SATURN FOR BEARING REPLACEMENT WAS ON AUGUST 6, 2003. *AK
NHTSA ODI #10136322
Mileage unknown · Aug 16, 2005
Suspension
DT: THE CONTACT OWNS A 2003 SATURN VUE, WHILE DRIVING AT 50-55 MPH AND WHEN IT IS RAINING THE VEHICLE WILL HYDROPLANE. HAS TO SLOW DOWN TO PREVENT LOSING CONTROL OF THE VEHICLE. THE CONSUMER STATES AS LONG AS THERE ARE PUDDLES OF WATER ON THE ROAD THE VEHICLE WILL HYDROPLANE. THE SERVICE DEALER STATES THEY ARE AWARE O…
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DT: THE CONTACT OWNS A 2003 SATURN VUE, WHILE DRIVING AT 50-55 MPH AND WHEN IT IS RAINING THE VEHICLE WILL HYDROPLANE. HAS TO SLOW DOWN TO PREVENT LOSING CONTROL OF THE VEHICLE. THE CONSUMER STATES AS LONG AS THERE ARE PUDDLES OF WATER ON THE ROAD THE VEHICLE WILL HYDROPLANE. THE SERVICE DEALER STATES THEY ARE AWARE OF THIS HAPPENING. THE CONTACT CONTACTED THE SATURN CUSTOMER SERVICE, AND THEY ARE GOING TO GET BACK IN CONTACT WITH HIM TODAY. *AK
NHTSA ODI #10133065
Mileage unknown · Jul 8, 2005
Engine And Engine CoolingVehicle Speed Control
DT: THE CONTACT OWNS A 2003 SATURN VUE. SHE STATES THAT THE VEHICLE WILL REV AT ABOUT 35 MPH. THIS PROBLEM IS INTERMITTENT. THE CAR WILL JERK AND HESITATE. SHE HAS NOTICED THIS ON ROADS WITH A SLIGHT INCLINE. SHE CAN TRAVEL THE SAME ROAD TWICE AND THE PROBLEM MAY OR MAY NOT OCCUR.*AK *JB
NHTSA ODI #10123860
22,000 miles · Jul 7, 2005
Power TrainSuspension
I HAVE A 2003 SATURN VUE AWD V6 VIN [XXX]. WHEN I HAD BOUGHT THIS VEHICLE THERE WAS A POPPING SOUND IN THE FRONT DRIVE-TRAIN WHILE TURNING AT ANY SPEED. I WAS ABOUT TO PURCHASE ANOTHER VUE FROM A USED CAR DEALERSHIP, BUT UPON READING THE CAR FACTS REPORT IT WAS A 'FACTORY BUY BACK' FOR AN UN-FIXED POPPING SOUND IN THE FRONT END …
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I HAVE A 2003 SATURN VUE AWD V6 VIN [XXX]. WHEN I HAD BOUGHT THIS VEHICLE THERE WAS A POPPING SOUND IN THE FRONT DRIVE-TRAIN WHILE TURNING AT ANY SPEED. I WAS ABOUT TO PURCHASE ANOTHER VUE FROM A USED CAR DEALERSHIP, BUT UPON READING THE CAR FACTS REPORT IT WAS A 'FACTORY BUY BACK' FOR AN UN-FIXED POPPING SOUND IN THE FRONT END SUBSEQUENTLY I DID NOT PURCHASE THIS VEHICLE. THE OTHER DAY I WAS OUT FISHING DOWN A DIRT ROAD I HAD PASSED MY FAVORITE SPOT. SO, I HAD TO MAKE A 3 POINT TURN ON THE UNEVEN ROAD, I TURNED THE WHEEL ALL THE WAY TO THE LEFT AND THE FRONT LEFT TIRE WENT INTO A POT HOLE, I PUT IT INTO REVERSE GIVING IT GAS WHILE TURNING THE WHEEL TO THE RIGHT AND HEARD A SOUND POP!-CRUUUNCH! AFTER A QUICK FIELD INSPECTION IT LOOKED LIKE THE CV BOOT CAME LOOSE AND LOST ALL THE GREASE . SO I DROVE IT REAL SLOW BACK HOME AND AFTER TAKING THE TIRE OFF I SAW THAT THERE WAS METAL SHAVINGS, BEARINGS, PIECES ECT. ON THE FRONT LEFT AXLE. SATURN TOLD ME THEY WOULD TAKE CARE OF IT THROUGH THE WARRANTY AN I AM STILL AWAITING THE RETURN OF MY VEHICLE. IT IS TO MY BELIEF THAT THIS IS AN OFTEN OCCURING PROBLEM. SHOULD THIS HAPPEN TO SOMEONE WHO DID NOT REALIZE THE SERIOUSNESS OF THE PROBLEM DEATH COULD RESULT FROM HARD BRAKING OR EVASIVE MANUVERING WITH THIS EXISTING CONDITION TO THE AXLE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10127791
32,000 miles · Jun 27, 2005
Suspension
SATURN HAS A DEFECT IN THEIR REAR WHEEL BEARING ON THEIR 2003 VUE. I HAVE HAD THREE REPLACED ON MY VEHICLE AND HAVE ANOTHER OUT.
NHTSA ODI #10126720
16,358 miles · Jun 10, 2005
Electrical SystemEngine And Engine CoolingPower Train
CONSUMER STATES: TOOK IN VEHICLE ON 5 SEPARATE TIMES FOR TRANSMISSION, WHINING NOISE WAS HEARD, ALMOST LIKE THE ENGINE WAS OVERHEATING. WAS ON HIGHWAY, AND NO MATTER HOW MUCH GAS CONSUMER GAVE IT VEHICLE WOULDN'T MOVE. WHEN GIVING IT MORE GAS THE ENGINE WOULD REV BUT STILL WOULDN'T GO. BEFORE PROBLEMS WITH TRANSMISSION, AT A S…
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CONSUMER STATES: TOOK IN VEHICLE ON 5 SEPARATE TIMES FOR TRANSMISSION, WHINING NOISE WAS HEARD, ALMOST LIKE THE ENGINE WAS OVERHEATING. WAS ON HIGHWAY, AND NO MATTER HOW MUCH GAS CONSUMER GAVE IT VEHICLE WOULDN'T MOVE. WHEN GIVING IT MORE GAS THE ENGINE WOULD REV BUT STILL WOULDN'T GO. BEFORE PROBLEMS WITH TRANSMISSION, AT A SEPARATE TIME, SOMETHING WITH THE COMPUTER WENT WRONG. IT COMPLETELY SHUT DOWN. SUCH AS GAS GAUGE SHOWED EMPTY TANK AND SPEEDOMETER WENT TO ZERO.*AK WHEN AT A STOP IDLE SEEMS TO DROP AND WHEN ACCELERATING FROM STOP, VEHICLE HESTIATES AND LURCHES. TRANSAXLE SPEED SENSOR REPLACED. TRANSMISSION CONTROL MODULE REPROGRAMED DUE TO WHINING NOISE. HOOD WON'T OPEN. HOOD CABLE READJUSTED. DRIVER AND PASSENGER WASHER NOZZLE MISSING AND REPLACED. STEERING WHEEL MAKING NOISE. SHAFT BOOT GREASED. SERVICE ENGINE SOON (SES) LIGHT ON. OXYGEN SENSOR WAS CONTAMINATED AND REPLACED. *TT
NHTSA ODI #10120562
NHTSA investigations
2PE06006 · Timing Chain Failure
Opened Jan 24, 2006 · Closed Jun 6, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling
ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).
PE04052 · Rear Suspension Toe Control Link
Opened Jul 22, 2004 · Closed Nov 1, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Additional source detail variants (2)
Suspension
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.