NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
622 reports10,000 miles · Mar 4, 2009
Power Train
I PURCHASED MY NEW 2003 SATURN VUE FROM YORK PA SATURN (SUTLIFF GROUP) AND THEY HAVE PATCHED UP MY 2003 VUE BY REPLACING VALVES, SENSORS ETC. ON THE VTI TRANSMISSION/TRANSAXLES 5 OR 6 DIFFERENT TIMES, WHICH THEY WELL KNOW WILL NOT FIX THE PROBLEM. I STILL EXPERIENCE TRANSMISSION FAILURE DURING EXTENDED PERIODS OF DRIVING OR TIME…
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I PURCHASED MY NEW 2003 SATURN VUE FROM YORK PA SATURN (SUTLIFF GROUP) AND THEY HAVE PATCHED UP MY 2003 VUE BY REPLACING VALVES, SENSORS ETC. ON THE VTI TRANSMISSION/TRANSAXLES 5 OR 6 DIFFERENT TIMES, WHICH THEY WELL KNOW WILL NOT FIX THE PROBLEM. I STILL EXPERIENCE TRANSMISSION FAILURE DURING EXTENDED PERIODS OF DRIVING OR TIMES OF TRAFFIC STOP SITUATIONS. I HAVE EXPERIENCED TRANSMISSION PROBLEMS FROM THE 10,000 MILE POINT ON UNTIL THIS TIME. DOES NOT SHIFT PROPERLY INTO HIGHER GEAR , STILL MAKES GRINDING NOISES WHILE TURNING AND ACCELERATING AND OTHERWISE FAILS TO OPERATE PROPERLY. TRANSMISSION WAS LOOKED AT BY DEALER 5 TIMES AVOIDING THE ISSUE OF TRANSMISSION REPLACEMENT. SEVERAL CLOSE CALLS HAVE INVOKED ME TO START A MAJOR CAMPAIGN AGAINST THE SATURN CORP. SATURN IS NOW BEING DECIDED IN THE COURT SYSTEM (CAS) THE FINAL DECISION SHOULD BE IN THE NEXT FEW WEEKS SO KEEP CHECKING BACK ON THIS AND OTHER SITES THAT ATTRACT LEMON VEHICLES! ALL I ASK IS FOR GM/SATURN TO REPLACE MY FAULTY DRIVE TRAIN (ENGINE AND TRANSMISSION) FREE OF ALL LABOR AND PARTS WITH THE NEW TYPE DRIVE TRAIN THAT IS IN THE NEW 2007-08 VUE OR REPLACE WITH A NEW VEHICLE!!! ITS THAT SIMPLE SATURN! AND UNTIL THIS HAPPENS THIS TRANSMITTAL WILL CONTINUE ON TO WEBSITES, PUBLIC POSTS, FLYERS, IN FRONT OF SATURN DEALERS ETC. ETC... PS. I HAVE COPIED JUST ABOUT EVERY PERSON AND BUSINESS THAT HAS EXPOSURE TO INTERSECTIONS SHOPPING MALLS ETC. SO TELL ALL YOUR FRIENDS, WORKING COLLEAGUES, ETC. GET THE WORD OUT ABOUT GM/SATURN. *TR
NHTSA ODI #10260671
10,000 miles · Feb 18, 2009
Power Train
I PURCHASED MY NEW 2003 SATURN VUE FROM YORK PA SATURN (SUTLIFF GROUP) AND THEY HAVE PATCHED UP MY 2003 VUE BY REPLACING VALVES, SENSORS ETC. ON THE VTI TRANSMISSION/TRANSAXLE 4 OR 5 DIFFERENT TIMES, WHICH THEY WELL KNOW WILL NOT FIX THE PROBLEM. I STILL EXPERIENCE TRANSMISSION FAILURE DURING EXTENDED PERIODS OF DRIVING OR TIME…
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I PURCHASED MY NEW 2003 SATURN VUE FROM YORK PA SATURN (SUTLIFF GROUP) AND THEY HAVE PATCHED UP MY 2003 VUE BY REPLACING VALVES, SENSORS ETC. ON THE VTI TRANSMISSION/TRANSAXLE 4 OR 5 DIFFERENT TIMES, WHICH THEY WELL KNOW WILL NOT FIX THE PROBLEM. I STILL EXPERIENCE TRANSMISSION FAILURE DURING EXTENDED PERIODS OF DRIVING OR TIMES OF TRAFFIC JAM SITUATIONS. I HAVE EXPERIENCED TRANSMISSION PROBLEMS FROM THE 10,000 MILE POINT TRANSMISSION WAS LOOKED AT BY DEALER 5 TIMES AVOIDING THE ISSUE OF TRANSMISSION REPLACEMENT. SEVERAL CLOSE CALLS HAVE INVOKED ME TO START A MAJOR CAMPAIGN AGAINST THE SATURN CORP. GM/SATURN NEEDS TO HAVE A REPLACEMENT TRANSMISSION - CONSUMERS CAN'T AFFORD ALL OF THESE REPAIRS FOR WHAT IS CLEARLY A FAULTY TRANSMISSION THAT HAS BEEN DISCONTINUED! NOTE TO EVERY OWNER OF THESE SATURN VUES? A DECISION ON THE EXISTING CLASS ACTION SUIT WILL BE MADE NEXT MONTH! AT THE VERY LEAST OWNERS MAY GET A FEW DOLLARS BACK FOR ALL THE HASSLE WE HAVE BEEN THROUGH. I AM CONTINUING MY QUEST TO HAVE GM REIMBURSE ME IN FULL FOR THE COST OF MY VEHICLE (NEW COST) OR A 2009 VUE TO REPLACE MINE. I SUGGEST ALL OTHER CONSUMERS OF THE FAULTY 02-03 VUE AND HAVE THESE SAME PROBLEMS TO TELL ALL YOUR FRIENDS, WORKING COLLEAGUES, ETC. GET THE WORD OUT ABOUT GM / SATURN GM WONDERS WHY THEY ARE IN THE SITUATION THEY ARE IN FINANCIALLY NOW WELL THIS IS JUST PART OF THE REASON FOR THERE DOWNFALL! *TR
NHTSA ODI #10259186
57,000 miles · Feb 11, 2009
Engine And Engine Cooling
VEHICLE LOST TIMING CHAIN TENSIONERS AT 57K MILES, DUE TO POOR OIL FLOW AT LOW RPMS DESPITE REGULAR OIL CHANGES AND MAINTENANCE. COST TO REPAIR IS $1400.00, SATURN WILL NOT RECALL OR COVER COSTS TO REPAIR ENGINE. AND SAYS THERE ARE NO 'KNOWN ISSUES WITH THIS MODEL' YET THE L-SERIES WHICH HAS THE SAME 2.2L ENGINE HAS RECALLS OU…
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VEHICLE LOST TIMING CHAIN TENSIONERS AT 57K MILES, DUE TO POOR OIL FLOW AT LOW RPMS DESPITE REGULAR OIL CHANGES AND MAINTENANCE. COST TO REPAIR IS $1400.00, SATURN WILL NOT RECALL OR COVER COSTS TO REPAIR ENGINE. AND SAYS THERE ARE NO 'KNOWN ISSUES WITH THIS MODEL' YET THE L-SERIES WHICH HAS THE SAME 2.2L ENGINE HAS RECALLS OUT FOR TIMING CHAIN ISSUES. AND IN THE NEW PARTS PURCHASED FOR REPAIR SATURN HAS INCLUDED UPGRADED OILERS TO INCREASE OIL FLOW TO FAILED COMPONENTS. *TR
NHTSA ODI #10258294
98,000 miles · Feb 5, 2009
Engine And Engine CoolingPower Train
2003 SATURN VUE. AT 80,000 MILES TRANSMISSION WENT OUT AND HAD TO GET IT REPLACED. AT 98000 MILES 8 MONTHS LATER NOTICED SPUTTERING AND TOOK IT TO DEALERSHIP. WAS TOLD AT FIRST IT WAS THE IGNITION COIL AND THE SPARK PLUGS AND MODULES NEEDED REPLACED FOR 682 DOLLARS. 4 HOURS LATER THEY CALLED AND SAID THEY FIXED IT AND IT IS NOT …
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2003 SATURN VUE. AT 80,000 MILES TRANSMISSION WENT OUT AND HAD TO GET IT REPLACED. AT 98000 MILES 8 MONTHS LATER NOTICED SPUTTERING AND TOOK IT TO DEALERSHIP. WAS TOLD AT FIRST IT WAS THE IGNITION COIL AND THE SPARK PLUGS AND MODULES NEEDED REPLACED FOR 682 DOLLARS. 4 HOURS LATER THEY CALLED AND SAID THEY FIXED IT AND IT IS NOT FIXED I NOW HAVE A BAD #1 CYLINDER AND HAVE TO GET THE WHOLE ENGINE REPLACED FOR 5400 DOLLARS. AWAITING CALL BACK FROM SATURN CORPORATE TO SEE IF THEY ARE GOING TO HELP. IT IS PRETTY SAD THAT A 5 YEAR OLD CAN NEEDS BOTH THE TRANNY BUILT AND A NEW ENGINE BEFORE 100,000 MILES. SHOULD OF KEPT MY HONDA CIVIC WITH 230,000 MILES. IT RUNS BETTER. *TR
NHTSA ODI #10257628
95,000 miles · Dec 9, 2008
Power Train
I HAVE BOUGHT A 2003 SATURN VUE FROM EBAY ON JULY THE 3RD, 2008 AND WAS DELIVERED TO ME ON THE 21ST OF JULY, WHEN I RECEIVED THE VEHICLE IT HAD A GRINDING NOISE, I DID NOT KNOW WHAT THAT WAS UNTIL IT BROKE DOWN, THE VEHICLE HAD NO WARNING OF THIS PROBLEM. I HAD A MECHANIC TO LOOK AT IT AND STATED IT WAS A TRANSMISSION FAILURE VE…
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I HAVE BOUGHT A 2003 SATURN VUE FROM EBAY ON JULY THE 3RD, 2008 AND WAS DELIVERED TO ME ON THE 21ST OF JULY, WHEN I RECEIVED THE VEHICLE IT HAD A GRINDING NOISE, I DID NOT KNOW WHAT THAT WAS UNTIL IT BROKE DOWN, THE VEHICLE HAD NO WARNING OF THIS PROBLEM. I HAD A MECHANIC TO LOOK AT IT AND STATED IT WAS A TRANSMISSION FAILURE VEHICLE VIN # 2.2 LITER WITH A CVT-I TRANSMISSION WHICH CAN ONLY BE PURCHASED BY THE MANUFACTURER CAN NOT BE REBUILT WITH AN OUTRAGEOUS PRICE THE VEHICLE HAS 95,000 MILES ON WHICH NO LONGER HAS WARRANTY. AS I WAS DRIVING THE VEHICLE WHICH NO SIGN OF PRIOR PROBLEM STARTED TO MAKE A KNOCKING AND GRINDING NOISE AS THE VEHICLE WAS STRUGGLING UPON THE HILL, I PULLED OVER TO SAFETY ON THE SIDE OF THE ROAD PRIOR TO THE STOP. THE ENGINE WAS STILL RUNNING BUT THE VEHICLE WOULD NOT MOVE. SOMEONE HELPED ME PUSH IT TO THE SIDE AND STATED THERE MAY BE A TRANSMISSION PROBLEM WITH IT. I GOT IT TOWED TO AAMCO WHERE THE MECHANIC CONFIRM THAT THIS TRANSMISSION WAS HARD TO FIND ONLY THROUGH ITS MANUFACTURER AND THE COST OF $4,000.00. NOW, I AM UNEMPLOYED, SINGLE MOTHER HOW COULD SOMETHING LIKE THIS BE POSSIBLE TO TOP IT OFF AN ADDITIONAL $2500.00 SERVICE CHARGE THAT VEHICLE IS A PIECE OF TRASH I NEED HELP. THE WARRANTY IS ONLY TO 75K MILES ON IT. PLEASE HELP ME GET SOME TYPE OF SATISFACTION TO A RUNNING VEHICLE TO HELP ME FIND A JOB. *TR
NHTSA ODI #10251191
10,000 miles · Dec 4, 2008
Electrical System
IGNITION PROBLEMS. LOCKS UP. IGNITION WAS REPLACED AT LEAST 2X AND WORKED ON A FEW TIMES. LOCK FINALLY DISCONNECTED. COST $ *TR
NHTSA ODI #10250707
120,000 miles · Dec 1, 2008
Engine And Engine Cooling
NO WARNING. ONE DAY THE CAR JUST STOPPED TURNING OVER. WHEN WE TOOK IT TOO THE DEALERSHIP THEY TOLD US THAT THE TIMING CHAIN BROKE, THE ENGINE WAS DESTROYED AND WOULD HAVE TO BE COMPLETELY REPLACED. *TR
NHTSA ODI #10250387
95,000 miles · Nov 23, 2008
Power Train
SATURN VUE 2003 TRANSMISSION CVT TRANSAXLE 2.2 MOTOR TRANS. QUIT WITH NO WARNING LUCK BEING I WAS NOT IN HEAVY TRAFFIC IS THERE A RECALL ON THIS YEAR PLEASE HELP! *TR
NHTSA ODI #10249587
100,800 miles · Nov 17, 2008
Power Train
TRANSMISSION/AXLE FAILED SUDDENLY. DRIVING AT 65MPH ON INTERSTATE AT NIGHT WHEN CAR SUDDENLY QUIT MOVING AS IF IT WENT INTO NEUTRAL. ENGINE CONTINUED TO RUN BUT CAR WOULD NOT MOVE. COASTED TO A STOP ON INTERSTATE AFTER NEARLY GETTING HIT SEVERAL TIMES. STATE TROOPER CAME BY AND CAR WAS TOWED AWAY. I HAD 4 YEAR CHILD IN CAR AND O…
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TRANSMISSION/AXLE FAILED SUDDENLY. DRIVING AT 65MPH ON INTERSTATE AT NIGHT WHEN CAR SUDDENLY QUIT MOVING AS IF IT WENT INTO NEUTRAL. ENGINE CONTINUED TO RUN BUT CAR WOULD NOT MOVE. COASTED TO A STOP ON INTERSTATE AFTER NEARLY GETTING HIT SEVERAL TIMES. STATE TROOPER CAME BY AND CAR WAS TOWED AWAY. I HAD 4 YEAR CHILD IN CAR AND OUR SAFETY, AND OTHERS, WAS IN DOUBT BECAUSE OF THIS SUDDEN FAILURE. SATURN SAID TRANSAXLE WAS BAD AND REPAIR IS OVER $5000! BUT CANNOT GET A NEW ONE OR PARTS SINCE GM HAS QUIT MAKING THE TRANSAXLE! THIS IS SAME MODEL THAT HAD AN EXTENDED WARRANTY ON TRANSAXLE BECAUSE OF NUMEROUS COMPLAINTS ON TRANSAXLE THAT I WAS NOT NOTIFIED OF. SATURN WILL NOT REPAIR OR ANYTHING BECAUSE CAR IS OVER 6 YEARS OLD. SAME CAR THAT HAD NUMEROUS COMPLAINTS ON REAR WHEEL BEARINGS THAT I HAD REPLACED THAT SATURN WOULDN'T REPAIR. ALSO NEVER RECEIVED RECALL NOTICES OF SOMETHING WITH THE REAR AXLE OR ANY NOTICES AFTER I PURCHASED CAR NEW. CAR IS UNSAFE TO DRIVE ON HIGHWAY AND GM WON'T REPAIR IT BECAUSE THE TRANSAXLE IS DEFECTIVE. CAR IS A 2003 SATURN VUE. *TR
NHTSA ODI #10248974
73,298 miles · Oct 21, 2008
Power Train
THE CAR WAS RUNNING FINE WITH NO ISSUES FOR THE PAST 2 YEARS. MY PREGNANT WIFE WAS DRIVING ME TO WORK ON SUNDAY OCTOBER 19TH WITH MY 2 YEAR OLD DAUGHTER IN THE REAR SEAT OF THE CAR. WE STOPPED AT A STOP LIGHT, WHEN SHE HIT THE GAS TO GO ONCE THE LIGHT TURNED GREEN THE CAR TRAVELED ABOUT 30 FEET WITHOUT A PROBLEM, THEN WITH NO W…
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THE CAR WAS RUNNING FINE WITH NO ISSUES FOR THE PAST 2 YEARS. MY PREGNANT WIFE WAS DRIVING ME TO WORK ON SUNDAY OCTOBER 19TH WITH MY 2 YEAR OLD DAUGHTER IN THE REAR SEAT OF THE CAR. WE STOPPED AT A STOP LIGHT, WHEN SHE HIT THE GAS TO GO ONCE THE LIGHT TURNED GREEN THE CAR TRAVELED ABOUT 30 FEET WITHOUT A PROBLEM, THEN WITH NO WARNING THE CAR STOPPED AND THE ENGINE REVVED, WE WERE ALMOST REAR ENDED BY THE LINE OF CARS BEHIND US. AND ME AND MY FAMILY WERE LEFT SITTING IN THE MIDDLE OF THE INTERSECTION DURING RUSH HOUR. I HAD TO GET OUT OF THE CAR AND PUSH IT TO THE SIDE OF THE ROAD. I FEEL THIS IS A VERY UNSAFE PROBLEM. I BROUGHT THE CAR TO SATURN DEALERSHIP, THEY ARE WILLING TO REPLACE THE TRANSMISSION WITH A REBUILT UNIT WITH THE VTI. I AM CONCERNED THAT THESE TRANSMISSION ARE SO UNRELIABLE THAT THE NEXT TIME THIS ISSUE HAPPENS MY FAMILY OR MYSELF MAY BE HURT. *TR
NHTSA ODI #10246205
NHTSA investigations
2PE06006 · Timing Chain Failure
Opened Jan 24, 2006 · Closed Jun 6, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling
ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).
PE04052 · Rear Suspension Toe Control Link
Opened Jul 22, 2004 · Closed Nov 1, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Additional source detail variants (2)
Suspension
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.