NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
622 reports88,000 miles · Jun 17, 2010
Power Train
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THE VEHICLE BEGAN TO DRAG AND LOSE POWER, MAKING AN UNUSUAL NOISE. THE CHECK ENGINE WARNING LIGHT WAS ALSO ILLUMINATED. THE DEALER REPLACED THE TRANSMISSION AND THE FAILURE SEEMED TO CEASE HOWEVER, THE UNUSUAL NOISE RETURNED. THE DEALER REPLACED THE THROTTLE FOR THE SECO…
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TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THE VEHICLE BEGAN TO DRAG AND LOSE POWER, MAKING AN UNUSUAL NOISE. THE CHECK ENGINE WARNING LIGHT WAS ALSO ILLUMINATED. THE DEALER REPLACED THE TRANSMISSION AND THE FAILURE SEEMED TO CEASE HOWEVER, THE UNUSUAL NOISE RETURNED. THE DEALER REPLACED THE THROTTLE FOR THE SECOND REPAIR AND MOST CURRENTLY, THE VEHICLE BECAME INOPERABLE. THE DEALER WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 108,000.
NHTSA ODI #10336775
60,000 miles · Jun 13, 2010
Power Train
MUST CHANGE TIRES EVERY 10K, AROUND 30K CAR STARTED MAKING GRINDING NOISE TOWARD REAR. RECALL FOR SUSPENSION LOCKS STOPPED WORKING AT 50K. TRANSMISSION STARTED ACTING UP AT 60K. CHANGED THERMOSTAT AT 65K. NOW WE DROVE IT AND ONE DAY THE CHECK ENGINE LIGHT AND REDUCED POWER LIGHT CAME ON AND THE CAR STALLED. NOW IT STARTS BUT WON…
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MUST CHANGE TIRES EVERY 10K, AROUND 30K CAR STARTED MAKING GRINDING NOISE TOWARD REAR. RECALL FOR SUSPENSION LOCKS STOPPED WORKING AT 50K. TRANSMISSION STARTED ACTING UP AT 60K. CHANGED THERMOSTAT AT 65K. NOW WE DROVE IT AND ONE DAY THE CHECK ENGINE LIGHT AND REDUCED POWER LIGHT CAME ON AND THE CAR STALLED. NOW IT STARTS BUT WON'T GO VERY FAST , AROUND 10-15 MPH. *TR
NHTSA ODI #10336096
97,000 miles · Jun 8, 2010
Power Train
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED AFTER RECEIVING NOTIFICATION OF AN UNKNOWN RECALL REGARDING THE TRANSMISSION, THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THERE WERE NO FAILURES FOUND WITHIN THE TRANSMISSION. SIX MONTHS LATER, WHILE DRIVING AT SPEEDS OF 50 MPH, THE VEHICLE BEGAN TO JERK …
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TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED AFTER RECEIVING NOTIFICATION OF AN UNKNOWN RECALL REGARDING THE TRANSMISSION, THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THERE WERE NO FAILURES FOUND WITHIN THE TRANSMISSION. SIX MONTHS LATER, WHILE DRIVING AT SPEEDS OF 50 MPH, THE VEHICLE BEGAN TO JERK VIOLENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE TRANSMISSION HAD FAILED. THE CONTACT BELIEVED THE INITIAL DEALER SHOULD HAVE BEEN ABLE TO DETERMINE THE FAILURE BECAUSE THE COMPONENT WAS UNDER RECALL. THE FAILURE MILEAGE WAS 97,000.
NHTSA ODI #10335215
75,000 miles · Jun 7, 2010
Power Train
SINCE WE PURCHASED THE VEHICLE (2003 SATURN VUE) IT HAS HAD ONE PROBLEM AFTER ANOTHER. I CALLED GM AND ASKED FOR THEIR ASSISTANCE IN THE MATTER AND WAS TOLD THAT BECAUSE I BOUGHT THE CAR USED AND IT WAS NOT A GM CERTIFIED AUTO CENTER THEY WERE UNABLE TO EXTEND ANY TYPE OF SERVICE. THE SUV LOSES POWER, BEGINS TO "PUTT" WHEN IT RE…
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SINCE WE PURCHASED THE VEHICLE (2003 SATURN VUE) IT HAS HAD ONE PROBLEM AFTER ANOTHER. I CALLED GM AND ASKED FOR THEIR ASSISTANCE IN THE MATTER AND WAS TOLD THAT BECAUSE I BOUGHT THE CAR USED AND IT WAS NOT A GM CERTIFIED AUTO CENTER THEY WERE UNABLE TO EXTEND ANY TYPE OF SERVICE. THE SUV LOSES POWER, BEGINS TO "PUTT" WHEN IT REACHES A HALF OF A TANK GASOLINE. WHEN IN IDLE THE ENGINE SHAKES. GOING ON A CAMPING TRIP IN THE MOUNTAINS THIS BECAME A REAL PROBLEM. THE CAR DID NOT WANT TO CLIMB THE HILLS, SOME TIMES MOUNTAINS. THE TERRAIN WAS SCARY ENOUGH ON ITS OWN (CLIFFS OFF TO THE SIDE) AND NEEDED NO HELP FROM THE SUV NOT WANTING TO DRIVE LIKE IT WAS SUPPOSED TOO. WE HAVE HAD THE VEHICLE LOOKED AT SEVERAL TIMES AND HAVE ALSO ATTEMPTED TO CONTACT GM. GM TOLD US THAT BECAUSE THE CAR IS OUTSIDE OF THE 8 YEAR OR 100,000 MILE RANGE THERE IS NOTHING THEY CAN DO TO ASSIST US. THAT BEING SAID. I HAVE TAKEN IT TO TWO GM CERTIFIED MECHANICS WHOM TELL ME THAT IT IS TWO SEPARATE THINGS THAT NEED TO BE FIXED. AS SEEN ONLINE WE ARE NOT THE ONLY ONES THIS HAS HAPPENED TOO. I REALLY HOPE THAT SOMEONE DOES SOMETHING ABOUT THIS. MANY AMERICANS ARE FEELING THE FINANCIAL PULL WITH OUT GM SCREWING US, I REALLY DON'T NEED TO BE TREATED LIKE THIS. *TR
NHTSA ODI #10335123
53,510 miles · Jun 2, 2010
Engine And Engine CoolingPower Train
I PURCHASED A USED 2003 SATURN VUE 2.2L IN 2006. IN MAY 2010 WITH 95,000 MILES ON IT, IT STARTED RUNNING ROUGH. I WAS LEAVING FOR WORK ONE MORNING AND IT DIED AS I LEFT MY DRIVEWAY. CALLED MY AUTO SHOP AND WAS ABLE TO DRIVE IT TO THE SHOP FOR DIAGNOSIS. THE WHOLE WAY THERE THE "SERVICE ENGINE SOON" LIGHT WAS FLASHING. THE …
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I PURCHASED A USED 2003 SATURN VUE 2.2L IN 2006. IN MAY 2010 WITH 95,000 MILES ON IT, IT STARTED RUNNING ROUGH. I WAS LEAVING FOR WORK ONE MORNING AND IT DIED AS I LEFT MY DRIVEWAY. CALLED MY AUTO SHOP AND WAS ABLE TO DRIVE IT TO THE SHOP FOR DIAGNOSIS. THE WHOLE WAY THERE THE "SERVICE ENGINE SOON" LIGHT WAS FLASHING. THE DIAGNOSIS WAS THAT 2 CYLINDERS WERE MISFIRING AND HAD FAILED AND THAT MEANT THE IGNITION CONTROL MODULE NEEDED TO BE REPLACED. ALONG WITH THAT THE SPARK PLUGS NEEDED TO BE REPLACED BECAUSE OF THE DAMAGE DONE BY THE MISFIRING. TOTAL COST: $350. PICKED UP THE CAR AND "SERVICE ENGINE SOON" LIGHT CAME ON AGAIN AND WAS STEADY. IT HAPPENED TO BE MEMORIAL DAY WEEKEND SO I COULDN'T TAKE MY CAR BACK IN RIGHT AWAY. TOOK IT IN ON THE FOLLOWING WEDNESDAY, MIND YOU I GOT IT BACK ON FRIDAY NIGHT. NOW IT IS THE DOWNSTREAM O2 SENSOR, UPSTREAM O2 SENSOR AND POSSIBLY THE CATALYTIC CONVERTER. WAS ADVISED TO DEFINITELY REPLACE THE DOWNSTREAM O2 SENSOR, BUT WAS TOLD THAT THE UPSTREAM O2 SENSOR AND CATALYTIC CONVERTER COULD REPAIR THEMSELVES AFTER RUNNING A WHILE. AFTER FINDING A RECALL ON MY YEAR, MAKE AND MODEL CALLED THE SATURN CUSTOMER SERVICE AND WAS TOLD MY VIN WAS NOT INCLUDED IN THE RECALL AND BECAUSE I HAD PURCHASED IT USED THEY WOULD NOT REPLACE OR HELP ME IN ANY WAY, SHAPE OR FASHION. WITH THE SAME EXACT ISSUE AS THE RECALL, I DO NOT UNDERSTAND WHY MY CAR WOULD NOT BE INCLUDED. *TR
NHTSA ODI #10334321
100,000 miles · Jun 1, 2010
Power Train
-TOTAL FAILURE OF THE VTI TRANSMISSION (SATURN VUE 2003, 4 CYL). .... THE COST OF THE REPAIR IS $5900 AND... MY 2003 SATURN VUE VTI TRANSMISSION FAILED AT 100,000K MILES. ... *TR
NHTSA ODI #10334057
108,000 miles · May 28, 2010
Power Train
TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE ACCELERATING FROM A STOP, THE VEHICLE EXPERIENCED TROUBLE MOVING FORWARD. THE CONTACT STATED THAT THE VEHICLE FELT LIKE IT WAS LOSING POWER AND THE TRANSMISSION WAS SLIPPING. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE APPROXI…
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TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE ACCELERATING FROM A STOP, THE VEHICLE EXPERIENCED TROUBLE MOVING FORWARD. THE CONTACT STATED THAT THE VEHICLE FELT LIKE IT WAS LOSING POWER AND THE TRANSMISSION WAS SLIPPING. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 108,000.
NHTSA ODI #10332615
117,000 miles · May 27, 2010
Power TrainInjury
2003 SATURN VUE 117,000 MILES TRANSMISSION WENT OUT WHILE DRIVING ON BUSY STREET NO WARNING. CALLED GM FOUND OUT ABOUT A "BULLETIN" THEY HAD IN PLACE ON MY SATURN VUE 100,000 MILES OR 8YRS OLD AND THEY WOULD REPLACE TRANSMISSION FOR HALF THE COST WHICH IS 7,000 DOLLARS!!!!! I TRIED TO GET A FEW ESTIMATES BUT NOBODY BUT THE DEALE…
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2003 SATURN VUE 117,000 MILES TRANSMISSION WENT OUT WHILE DRIVING ON BUSY STREET NO WARNING. CALLED GM FOUND OUT ABOUT A "BULLETIN" THEY HAD IN PLACE ON MY SATURN VUE 100,000 MILES OR 8YRS OLD AND THEY WOULD REPLACE TRANSMISSION FOR HALF THE COST WHICH IS 7,000 DOLLARS!!!!! I TRIED TO GET A FEW ESTIMATES BUT NOBODY BUT THE DEALER WANTED TO EVEN MESS WITH THIS TYPE OF TRANSMISSION? DON'T KNOW WHAT TO DO ? THIS NEEDS TO BE A RECALL VERY DANGEROUS TO PEOPLE LIKE ME WHO JUST BOUGHT THE CAR NOT KNOWING ABOUT THE FAULTY TRANSMISSIONS IN THESE CARS. PLEASE MAKE GM ACCOUNTABLE. *TR
NHTSA ODI #10332459
Mileage unknown · May 23, 2010
Electrical System
2003 SATURN VUE HORN FAILURE. I HAVE TALKED WITH MANY OTHER SATURN OWNERS ONLINE IN FORUMS & CHATROOMS, THAT ALL HAVE THE SAME PROBLEM I HAVE. THE HORN WILL BEGIN TO BLOW ON IT'S OWN FOR NO REASON AND EVENTUALLY FAIL. I HAVE CONTACTED THE LOCAL SATURN DEALER AND THE COST OF THE REPAIR IS NEARLY $800-$900. I BELIEVE THAT LACK OF …
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2003 SATURN VUE HORN FAILURE. I HAVE TALKED WITH MANY OTHER SATURN OWNERS ONLINE IN FORUMS & CHATROOMS, THAT ALL HAVE THE SAME PROBLEM I HAVE. THE HORN WILL BEGIN TO BLOW ON IT'S OWN FOR NO REASON AND EVENTUALLY FAIL. I HAVE CONTACTED THE LOCAL SATURN DEALER AND THE COST OF THE REPAIR IS NEARLY $800-$900. I BELIEVE THAT LACK OF A HORN IS A SAFETY ISSUE AND SHOULD BE THE MANUFACTURERS RESPONSIBILITY IF IT IS A WIDESPREAD PROBLEM WITH THEIR VEHICLES. *TR
NHTSA ODI #10331872
Mileage unknown · May 14, 2010
Power Train
THE TRANSMISSION WAS REPLACED LAST FALL DUE TO A PROBLEM THAT SATURN WAS ALREADY AWARE OF. THE VEHICLE HAD BEEN ROLLING BACK WHEN STOPPED JUST LIKE A STANDARD. ON 5/6/10, THE VEHICLE STARTED ROLLING BACK AGAIN, THE WINDSHIELD WIPERS STARTED ACTING FUNNY, AND THE SERVICE ENGINE LIGHT CAME ON. ON 5/12/10, THE VEHICLE WAS BEI…
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THE TRANSMISSION WAS REPLACED LAST FALL DUE TO A PROBLEM THAT SATURN WAS ALREADY AWARE OF. THE VEHICLE HAD BEEN ROLLING BACK WHEN STOPPED JUST LIKE A STANDARD. ON 5/6/10, THE VEHICLE STARTED ROLLING BACK AGAIN, THE WINDSHIELD WIPERS STARTED ACTING FUNNY, AND THE SERVICE ENGINE LIGHT CAME ON. ON 5/12/10, THE VEHICLE WAS BEING DRIVEN, WHEN THE OPERATOR NOTICED A SMELL LIKE BURNING PLASTIC AND SAW SMOKE COMING FROM THE STEERING COLUMN. SHE PULLED INTO A LARGE PARKING LOT, PARKED, TURNED OFF THE VEHICLE, AND CALLED HER SISTER-IN-LAW, WHO ADVISED HER TO CALL THE FIRE DEPARTMENT. THE ENGINE COMPANY RESPONDED, AND, USING A THERMAL IMAGER, FOUND THE SIGNAL LIGHT / HEAD LIGHT SWITCH TO BE APPROXIMATELY 350 DEGREES. THERE WAS A SMALL BUBBLE OF MELTED PLASTIC AND THE INSULATION ON SOME OF THE WIRES WAS MELTED. THE PART NUMBER FOUND ON THE COMPONENT WAS ABD29790608 22679804. *TR
NHTSA ODI #10330471
NHTSA investigations
2PE06006 · Timing Chain Failure
Opened Jan 24, 2006 · Closed Jun 6, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling
ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).
PE04052 · Rear Suspension Toe Control Link
Opened Jul 22, 2004 · Closed Nov 1, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Additional source detail variants (2)
Suspension
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.