NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
622 reports55,700 miles · Nov 16, 2011
Power Train
THIS VEHICLE WAS 6 CYLINDER MODEL WITH AWD. IT HAS A STANDARD 5 SPEED AUTOMATIC TRANSMISSION. THE TRANSMISSION WENT OUT (SLIPPED) COMPLETELY GOING UP A LOW RISE. AFTER STOPPING AND STARTING UP AGAIN, IT WORKED AGAIN FOR ANOTHER FEW HUNDRED YARDS AND THEN WENT OUT AGAIN JUST AS WE WENT INTO AN INTERSECTION. WE WERE ABLE TO PULL …
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THIS VEHICLE WAS 6 CYLINDER MODEL WITH AWD. IT HAS A STANDARD 5 SPEED AUTOMATIC TRANSMISSION. THE TRANSMISSION WENT OUT (SLIPPED) COMPLETELY GOING UP A LOW RISE. AFTER STOPPING AND STARTING UP AGAIN, IT WORKED AGAIN FOR ANOTHER FEW HUNDRED YARDS AND THEN WENT OUT AGAIN JUST AS WE WENT INTO AN INTERSECTION. WE WERE ABLE TO PULL OVER AND CALL FOR A TOW. A TOTAL REPLACEMENT OF THE TRANSMISSION WAS REQUIRED AT CONSIDERABLE EXPENSE. *TR
NHTSA ODI #10436042
114,000 miles · Nov 15, 2011
Power Train
I PURCHASED THIS CAR BRAND NEW IN 2003 AND AM THE ONLY DRIVER. OTHER THAN THE NOW DEFUNCT TRANSMISSION, THE CAR IS IN EXCELLENT SHAPE, BOTH INSIDE AND OUT. WHILE DRIVING APPX. 70MPH ON THE FREEWAY, MY VUE LOST POWER DOWN TO 30MPH AND RPMS INCREASED TO OVER 5000. THE "CHECK ENGINE" AND "REDUCED POWER" WARNING LIGHTS ILLUMINATE…
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I PURCHASED THIS CAR BRAND NEW IN 2003 AND AM THE ONLY DRIVER. OTHER THAN THE NOW DEFUNCT TRANSMISSION, THE CAR IS IN EXCELLENT SHAPE, BOTH INSIDE AND OUT. WHILE DRIVING APPX. 70MPH ON THE FREEWAY, MY VUE LOST POWER DOWN TO 30MPH AND RPMS INCREASED TO OVER 5000. THE "CHECK ENGINE" AND "REDUCED POWER" WARNING LIGHTS ILLUMINATED. I MANAGED TO DRIVE THE CAR TO THE RECOMMENDED GM SERVICE CENTER AND WAS TOLD THAT THE VTI TRANSMISSION HAD FAILED. SERVICE ADVISOR CONTACTED GM AND WAS TOLD THEY WOULDN'T PROVIDE ANY ASSISTANCE. CAR IS STILL AT GM SERVICE CENTER AS THERE IS NO WAY TO REPAIR THE TRANSMISSION AND ASSURE ME THAT THE $5000 IT WILL COST ME WILL LAST SINCE THEY CAN NOT GET A NEW TRANSMISSION, ONLY REBUILD ANOTHER ONE THAT HAS FAILED. THIS CAR IS ONLY 8 YEARS OLD WITH 114K MILES AND BASED ON MY HISTORY WITH SATURN VEHICLES, MY EXPECTATION WAS THAT IT SHOULD HAVE LASTED AT LEAST ANOTHER 3 YEARS AND 50K MILES. ALSO, BASED ON THE INFORMATION I HAVE READ ONLINE FROM OTHER VUE OWNERS WITH THIS SAME PROBLEM, IT APPEARS THAT GM IS NOT CONSISTENT WITH THE LEVEL OF RESPONSE OR ASSISTANCE TO US. HOW CAN IT BE THAT SOMEONE WITH 120K MILES GETS THEIR REPAIR/REPLACEMENT AT NO CHARGE AND OTHERS WITH LESS MILEAGE CAN NOT? THERE IS NO CONSISTENCY, IT IS A CRAP SHOOT AS TO THE RESPONSE YOU WILL RECEIVE. I STILL HAVE THE LETTERS I RECEIVED FROM SATURN NOTIFYING ME THAT THIS IS A KNOWN ISSUE AND THE TRANSMISSION WAS DESTINED TO FAIL. GM SHOULD BE HELD RESPONSIBLE FOR PROVIDING RELIEF TO ALL OF US, EQUALLY, SINCE THEY KNEW THAT EVENTUALLY WE WOULD ALL BE AFFECTED. I AM INCLUDED IN THE CLASS-ACTION LAWSUIT WITH LAKIN CHAPMAN. *TR
NHTSA ODI #10435725
Mileage unknown · Oct 19, 2011
Power Train
2003 SATURN VUE. CONSUMER STATES PROBLEM WITH VEHICLE TRANSMISSION *TGW
NHTSA ODI #10431092
40,000 miles · Oct 18, 2011
Electrical SystemEngine And Engine CoolingFuel System, GasolineFire
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THERE WERE MULTIPLE FAILURES WITHIN THE VEHICLE. THE VEHICLE WAS HESITANT TO ACCELERATE ACCOMPANIED WITH A LOUD, HUMMING NOISE. THE HORN SENSOR WAS MELTED, CAUSING THE HORN TO MALFUNCTION AND SOUND CONTINUOUSLY. THE FUEL TANK WAS ALSO FRACTURED, CAUSING A FUEL LEAK …
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TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THERE WERE MULTIPLE FAILURES WITHIN THE VEHICLE. THE VEHICLE WAS HESITANT TO ACCELERATE ACCOMPANIED WITH A LOUD, HUMMING NOISE. THE HORN SENSOR WAS MELTED, CAUSING THE HORN TO MALFUNCTION AND SOUND CONTINUOUSLY. THE FUEL TANK WAS ALSO FRACTURED, CAUSING A FUEL LEAK AND FUMES TO FILL THE VEHICLE CABIN. THE MUFFLER WAS ABNORMALLY LOUD AND THE STEERING WHEEL WOULD SEIZE WITHOUT WARNING AND MOST FREQUENTLY WHEN ATTEMPTING A LEFT TURN. IN ADDITION, THE TIMING CHAIN FAILED. THE HAZARD LIGHT ACTIVATION BUTTON ALSO FRACTURED THEREFORE; THE CONTACT WAS UNABLE TO UTILIZE THE HAZARD LIGHTS. THE DEALER AND MANUFACTURER WERE CONTACTED IN REGARDS TO ALL OF THE FAILURES EXPERIENCED IN THE VEHICLE BUT NEITHER PROVIDED ANY ASSISTANCE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 64,000.
NHTSA ODI #10430665
Mileage unknown · Oct 16, 2011
Engine And Engine CoolingSteering
THE ENGINE LIGHT NEVER GOES OFF, THE IGNITION WANT TURN OR CRANK SOMETIMES, YOU CAN SMELL OIL WHEN THE CAR STOPS. *TR
NHTSA ODI #10430400
103,000 miles · Oct 4, 2011
Engine And Engine CoolingPower Train
MY CAR HAS 103,000 ON IT AND HAS BEEN VERY WELL MAINTAINED. IT SUDDENLY DIED WITH NO WARNING WHILE I WAS DRIVING UP A HILL. I HAD IT TOWED TO THE SHOP, WHERE THEY RAN A DIAGNOSTIC. I HAVE A TRANSMISSION LEAK, A BAD INTAKE MANIFOLD THAT CAUSES THE ENGINE TO RUN INCREDIBLY LEAN, AND A SENSOR PROBLEM. THIS CAR IS BABIED, AND WITH S…
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MY CAR HAS 103,000 ON IT AND HAS BEEN VERY WELL MAINTAINED. IT SUDDENLY DIED WITH NO WARNING WHILE I WAS DRIVING UP A HILL. I HAD IT TOWED TO THE SHOP, WHERE THEY RAN A DIAGNOSTIC. I HAVE A TRANSMISSION LEAK, A BAD INTAKE MANIFOLD THAT CAUSES THE ENGINE TO RUN INCREDIBLY LEAN, AND A SENSOR PROBLEM. THIS CAR IS BABIED, AND WITH SUCH LOW MILEAGE SHOULD NOT BE EXPERIENCING ANY ISSUES WITH THE INTAKE MANIFOLD AND THE TRANSMISSION. THE SENSOR I CAN UNDERSTAND FAILING, BUT THE AMOUNT OF ISSUES THAT THIS VEHICLE HAS HAD, AND THE AMOUNT OF COMPLAINTS I HAVE SEEN FROM OTHER OWNERS OF THE 2003 SATURN VUE V6 AWD IS STAGGERING. THESE ARE CLEARLY VEHICLES WITH ISSUES AND SATURN OWNERS SHOULD RECEIVE SOME SORT OF COMPENSATION FOR THE AMOUNT OF MONEY WE ARE PUTTING OUT TO MAKE REPAIRS FOR SHODDY WORKMANSHIP. *TR
NHTSA ODI #10428729
Mileage unknown · Sep 28, 2011
Electrical SystemVisibility
I HAVE AN 03 SATURN VUE WITH MULTIPLE ISSUES. I SHOULD HAVE COMPLAINED YEARS AGO BUT I AM ONLY NOW SEEING THE BLOGS REGARDING THIS DANGEROUS HIDEOUS VEHICLE. THE BACK WINDOW WIPER BLADES WORK WHENEVER, SPORADICALLY; THE EMERGENCY FLASHERS ARE INOPERABLE MOST OF THE TIME, THE BUTTON THAT TURNS THEM ON IS DEFECTIVE,;THE ELECTRICAL…
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I HAVE AN 03 SATURN VUE WITH MULTIPLE ISSUES. I SHOULD HAVE COMPLAINED YEARS AGO BUT I AM ONLY NOW SEEING THE BLOGS REGARDING THIS DANGEROUS HIDEOUS VEHICLE. THE BACK WINDOW WIPER BLADES WORK WHENEVER, SPORADICALLY; THE EMERGENCY FLASHERS ARE INOPERABLE MOST OF THE TIME, THE BUTTON THAT TURNS THEM ON IS DEFECTIVE,;THE ELECTRICAL SYSTEM- CAUTION LIGHTS COME ON AND OFF;REDUCED POWER LIGHT COMES ON AND THE CAR WILL NOT ACCELERATE IN HEAVY TRAFFIC. I HAVE HAD SOME CLOSE CALLS IN THIS VEHICLE AND I REALIZED IT SHOULD OF NOT BEEN ALLOWED TO BE ON THE ROAD. IT IS A DISASTER. WHY ARE OUR TAX DOLLARS BAILING OUT COMPANIES LIKE GM WHEN THEY MAKE SUCH DEFECTIVE, DEATH TRAPS AS THIS? SOMETHING IS TRULY WRONG HERE. RUN FROM THE SATURN VUE -HOPEFULLY IT WILL NOT BE ON THE ROAD MUCH LONGER BUT I JUST DON'T WANT TO BE ONE OF ITS CASUALTIES. *TT
NHTSA ODI #10427699
99,072 miles · Sep 23, 2011
Electrical SystemFire
TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING APPROXIMATE 25 MPH, THE CONTACT HEARD A LOUD POPPING SOUND UNDER THE HOOD IMMEDIATELY FOLLOWED BY THE ERUPTION OF FLAMES. THE CONTACT STOPPED THE VEHICLE AND HAD COMPLICATIONS OPENING THE DOOR BECAUSE THE VEHICLE HAD LOST ALL ELECTRICAL POWER. THE CONTACT WAS EVENTUALLY ABLE …
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TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING APPROXIMATE 25 MPH, THE CONTACT HEARD A LOUD POPPING SOUND UNDER THE HOOD IMMEDIATELY FOLLOWED BY THE ERUPTION OF FLAMES. THE CONTACT STOPPED THE VEHICLE AND HAD COMPLICATIONS OPENING THE DOOR BECAUSE THE VEHICLE HAD LOST ALL ELECTRICAL POWER. THE CONTACT WAS EVENTUALLY ABLE TO OPEN THE DOOR AND EXIT THE VEHICLE. THE POLICE AND FIRE DEPARTMENT REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO TOW STATION AND WAS DECLARED AS DESTROYED. THE CAUSE OF THE FIRE WAS UNDETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 99,072.
NHTSA ODI #10426873
77,942 miles · Sep 11, 2011
Power Train
TRANSMISSION BLEW OUT ON FREEWAY WITH MY KIDS IN IT. IT HAD ONLY LESS THAN 80000 MILES ON IT. SATURN COVERED ONLY HALF OF COST FOR NEW TRANSMISSION, SHOULD BEEN RECALL. THEY SHOULD HAVE COVERED FOR FULL COST OF THIS FAILED TRANSMISSION. SHOULD NOT HAPPEN IN FIRST PLACE. VERY DANGEROUS CAR. PLEASE INVESTIGATE. *TR
NHTSA ODI #10424634
77,000 miles · Aug 31, 2011
Power TrainStructure
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 45 MPH. ADDITIONALLY, THE FRONT DRIVER AND PASSENGER SIDE DOORS WERE UNABLE TO BE OPENED FROM THE INSIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE DEALER ADVISED THAT THE TRANSMISSION WOULD…
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TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 45 MPH. ADDITIONALLY, THE FRONT DRIVER AND PASSENGER SIDE DOORS WERE UNABLE TO BE OPENED FROM THE INSIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE DEALER ADVISED THAT THE TRANSMISSION WOULD NEED REPLACING AS WELL AS THE DOOR HINGES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TRANSMISSION WAS REPLACED BUT THE DOORS WERE NOT REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 106,000.
NHTSA ODI #10422778
NHTSA investigations
2PE06006 · Timing Chain Failure
Opened Jan 24, 2006 · Closed Jun 6, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling
ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).
PE04052 · Rear Suspension Toe Control Link
Opened Jul 22, 2004 · Closed Nov 1, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Additional source detail variants (2)
Suspension
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.