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2003 Saturn Vue

Owner reports · Recalls · Investigations

More warning signs than most Vue years

Owner complaints for the 2003 Saturn Vue are substantially higher than the model-year median of 276.

About this comparison →

When problems were reported

Mileage at the reported incident

482 reports with mileage · 140 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 316 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

29 crash reports9 fire reports20 injury reports

Steering complaints

45 reports
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10,000 miles · Oct 17, 2003
SteeringCrash

MAY 2003, BOUGHT 03 SATURN VUE. JUNE 2003: POINTED OUT RATTLE IN STEERING COLUMN. TOLD THE WRONG PART HAD BEEN INSTALLED, REPLACEMENT PART ORDERED/INSTALLED. *LA 7/03, REPORTED SAME RATTLING. TECHNICIAN SAID IT WAS SAME PROBLEM, BUT WROTE DOWN IT WAS A NOISE IN THE DASHBOARD. 9/03, RATTLE BACK. 9/28, STEERING SEEME…

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MAY 2003, BOUGHT 03 SATURN VUE. JUNE 2003: POINTED OUT RATTLE IN STEERING COLUMN. TOLD THE WRONG PART HAD BEEN INSTALLED, REPLACEMENT PART ORDERED/INSTALLED. *LA 7/03, REPORTED SAME RATTLING. TECHNICIAN SAID IT WAS SAME PROBLEM, BUT WROTE DOWN IT WAS A NOISE IN THE DASHBOARD. 9/03, RATTLE BACK. 9/28, STEERING SEEMED LOOSE, WENT OFF THE ROAD TWICE GOING AROUND CURVES. 9/29 DRIVING TO WORK, HEARD A LOUD RATTLE, THEN "THUNK", THEN THE STEERING PULLED & I HIT A PARKED CAR. TOLD SATURN DEALER ABOUT ACCIDENT, ASKED TO CHECK STEERING. DEALER SAID THERE WAS PROBLEM WITH THE STEERING AND "A PART" WAS BEING ORDERED. LATER CALLED, SAID WE HADN'T TOLD HIM CAR HAD BEEN IN AN ACCIDENT (WE HAD) AND THEY WOULDN'T TOUCH IT UNTIL ENGINEER LOOKED AT IT. DEALER REFUSED TO HONOR EXTENDED WARRANTY WE PURCHASED, PROVIDING RENTAL WHILE CAR WAS IN SHOP, UNTIL ENGINEERING TEAM LOOKED AT THE CAR. I WAS ALSO TOLD THE "RACK" HAD TO BE REPLACED. SATURN CALLED 10/10, 4PM. SAID ENGINEER WOULD LOOK AT CAR SOMETIME FOLLOWING WEEK. SAID THEY HAD "BACKLOG" AND COULDN'T GET TO IT SOONER. 10/13, CALL FROM ENGINEER SAYING NOTHING WRONG WITH THE STEERING, SATURN NOT AT FAULT FOR THE ACCIDENT, WOULD NOT REIMBURSE FOR RENTAL OR COVER DEDUCTIBLE. BUT THEY WOULD FIX THE STEERING UNDER THE WARRANTY - THE SAME STEERING THAT WAS NOT A PROBLEM?! I WAS TOLD THAT THE POWER STEERING PUMP HAD BEEN REPLACED AT THE FIRST VISIT. THEN I WAS TOLD THAT THE STEERING COLUMN HAD BEEN REPLACED AT THE FIRST VISIT. OCT. 17, PICKED UP THE VUE FROM THE SATURN DEALER. SUPPOSEDLY, THE STEERING COLUMN WAS REPLACED. STEERING WHEEL IS NOW 20 DEGREES OFF CENTER. WHEN STEERING, THERE IS A FEELING OF NO CONTROL & WAY TOO MUCH PLAY. TURNING THE WHEEL PRODUCES A LOUD GROANING SOUND. I WOULD APPRECIATE KNOWING IF OTHERS ARE HAVING THESE SAME PROBLEMS. *LA

NHTSA ODI #10043130

Mileage unknown · Sep 30, 2003
Steering

VEHICLE WAS PURCHASED IN JUNE 2003. AT THE DEALER THE STABILIZER LINKS HAVE BEEN REPLACED 3 TIMES BECAUSE OF SEVERE BINDING (2 TIMES IN AUGUST 2003 AND 1 TIME IN SEPTEMBER, 2003). THE FACTORY WAS NOTIFIED BY THE DEALER AND THE FACTORY ADVISED THAT NO FIX OR REPLACEMENT LINK IS AVAILABLE. THE FACTORY ALSO ADVISED THAT IT IS A KNO…

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VEHICLE WAS PURCHASED IN JUNE 2003. AT THE DEALER THE STABILIZER LINKS HAVE BEEN REPLACED 3 TIMES BECAUSE OF SEVERE BINDING (2 TIMES IN AUGUST 2003 AND 1 TIME IN SEPTEMBER, 2003). THE FACTORY WAS NOTIFIED BY THE DEALER AND THE FACTORY ADVISED THAT NO FIX OR REPLACEMENT LINK IS AVAILABLE. THE FACTORY ALSO ADVISED THAT IT IS A KNOW PROBLEM OF A DEFECTIVE PART AND OTHER VUES ARE EXPERIENCING THE PROBLEM. WHEN THE BINDING OF THE STABILIZER LINK OCCURS IT CAUSES A GRINDING AND CLUNKING NOICE WHILE TURNING.

NHTSA ODI #10040995

Mileage unknown · Apr 19, 2003
Electrical SystemEngine And Engine CoolingPower Train

I PURCHASED A 2003 VUE ON 12/02 THERE WAS A RECALL IN 03/03 THE PROBLEM WAS FIXED, BUT LEAD TO OTHER PROBLEMS. (1) THE CHECK ENGINE LIGHT WOULD NOT GO OUT TOOK IT IN 2 TIMES. (2) THE CAR WAS LURCHING WHEN COMING TO A STOP. (3) THE CAR DID NOT GET ENOUGH GAS WHEN TAKING OFF. (4) THERE IS A KNOCKING SOUND WHEN I TURN A CORNER. …

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I PURCHASED A 2003 VUE ON 12/02 THERE WAS A RECALL IN 03/03 THE PROBLEM WAS FIXED, BUT LEAD TO OTHER PROBLEMS. (1) THE CHECK ENGINE LIGHT WOULD NOT GO OUT TOOK IT IN 2 TIMES. (2) THE CAR WAS LURCHING WHEN COMING TO A STOP. (3) THE CAR DID NOT GET ENOUGH GAS WHEN TAKING OFF. (4) THERE IS A KNOCKING SOUND WHEN I TURN A CORNER. (5) THE CAR HAD TO BE TOWED IN JUST 1 DAY AFTER PICKING IT UP FOR OTHER PROBLEMS BECAUSE IT WOULD NOT START. *JB

NHTSA ODI #10016189

900 miles · Feb 17, 2003
Steering

STEERING PULLS RIGHT NO OR SHORTLY AFTER ABRUPT START FROM STANDSTILL. JUMPED A CURB FROM PARALLEL PARK AT DEALER SERVICE CENTER IN ST CHARLES WITH TECHNICIAN IN PASSENGER SEAT OBSERVING.

NHTSA ODI #10007635

10,686 miles · Jan 8, 2003
Steering

WHILE DRIVING STEERING WHEEL LOST COMPLETE CONTROL, CAUSING VEHICLE TO KEEP IN THE SAME DIRECTION. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS. *AK

NHTSA ODI #10002312

Official recalls

1

14V490000 · Electrical System:ignition

Aug 8, 2014

General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.

Consequence & remedy

Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.

Remedy: GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1-800-553-6000. GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE06006 · Timing Chain Failure

Opened Jan 24, 2006 · Closed Jun 6, 2006

Status: closed (inferred from source dates) · Engine And Engine Cooling

ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).

PE04052 · Rear Suspension Toe Control Link

Opened Jul 22, 2004 · Closed Nov 1, 2004

Status: closed (inferred from source dates) · Suspension; Suspension:rear

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

Additional source detail variants (2)

Suspension

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

Suspension:rear

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.