2003 Saturn Vue

MY 2003 FWD SATURN VUE HAS HAD CONSTANT FRONT-END, STEERING, AND BRAKING ISSUES THAT COULD RESULT IN A CRASH. THE VUE HAS 34,000 MILES ON IT. SINCE 10,000 MILES, IT HAS BEEN IN THE SHOP NEARLY EVERY MONTH FOR LOOSE FRONT END SUSPENSION PARTS, LOOSE STEERING PARTS, LOOSE BRAKE PARTS, ETC. THE DEALERSHIP CLAIMS THEY CANNOT DUPLICATE THE PROBLEMS. ONCE THEY ARE DUPLICATED FOR THEM, THEY CLAIM TO REPLACE PARTS AND THAT THE ISSUES ARE RESOLVED, ALTHOUGH THERE IS LITTLE OR NO CHANGE IN SYMPTOMS. THE VEHICLE DOES NOT FEEL SAFE WHEN DRIVING IT, AND THE CURRENT PROBLEMS MAY RESULT IN A CRASH.*AK

I HAVE HAD MY 2003 VUE FOR ABOUT 1 1/2 YEARS. IN THAT TIME I HAVE HAD AN UNEXPLAINABLE RATTLE IN THE HEAD LINER, DESIGN FLAW IN THE SUNROOF/MOONROOF, GAS GUAGE SENSOR REPLACED, THERMOSTAT REPLACED, SLIPPING TRANSMISSION, "FLAME OUTS" WHEN TRYING TO START THE ENGINE RESULTING IN FLOODING, "JUMPING" TO THE RIGHT AT ACCELERATION FROM A STOP, HEAT BLOWING OUT OF THE VENTS DURING THE SUMMER WHEN THE FAN IS SHUT OFF AND TEMP IS ON COLD, AND THIS WEEK A DAZZLING DISPLAY OF INDICATOR LIGHTS AND GUAGES AND DASH LIGHTS RANDOMLY TURNING ON AND OFF WITH THE EVENTUAL LOSS OF POWER STEERING. AND I THOUGHT MY TRANSMISSION ISSUES WITH MY TAHOE WERE BAD? WE PURCHASED THE VUE FOR OUR DAUGHTER TO DRIVE WHEN SHE TURNS 16. I FEEL THAT THIS CAR WILL NOT BE SAFE FOR HER TO DRIVE. I AM VERY CONCERNED WITH STORIES I AM HEARING ABOUT THE AIRBAGS FAILING, ABS FAILING, STEERING FAILING. THIS COULD BE FATAL FOR AN INEXPERIENCED DRIVER.*AK

MY COMPLAINTS ARE SEVERAL . ALL OF WHICH HAVE BEEN DESCRIBED IN TECHNICAKL BULLETINS. I HAVE HAD MY VEHICLE BACK TO THE DEALER NO LESS THAN 10 TIMES SINCE I OURCHASED IT. NOW, I LIVE WITH THE ISSUES BECAUSE I CAN'T AFFORD TO LOSE ADDITIONAL WORK , THE WORST PROBLEM IS THE VIBRATION IN THE DRIVETRAIN AT IDLE (WHEN IN DRIVE AND THE VIBRATION DRIVING AT 60-65. IN ADDITION, THE FRONT DRIVERS DOOR SQUEEKS ( I BELIVE ITS THE INSULATION) MY LUGGAGE BOLTS BROKE, THE SEAT CUSHION ON THE DRIVERS SIDE WOULD NOT STAY ATTACHED ON THE FRONT EDGE, THERE IS A POPPING NOISE WHEN THE TRUCK IS IDLING, WHEN YOU CLOSE THE REAR LIFTGATE, THE PLASTIC INTERIOR SEPERATES FROM THE DOOR, WHE IT IS COLD MY STEERING COLUMN MAKE NOISE.

THIS IS THE SECOND COMPLAINT I HAVE HAD TO FILE. THIS CAR KEEPS BREAKING DOWN ON ME AND IT IS NOT EVEN ONE YEAR OLD! ON 1/12/04 I NEEDED TO DRIVE TO ROCKY MOUNT, NC THEN ON TO ROANOKE RAPIDS, NC SCHOOL. AFTER ARRIVING IN ROCKY MOUNT, MY CAR WOULD NOT GO INTO GEAR, BUT STARTED FINE. WHEN I ATTEMPTED TO PUT THE CAR IN GEAR THE CARE STALLED AND TURNED OFF. I THEN ATTEMPTED TO START MY CAR AGAIN AND PLACE IT INTO GEAR ONE MORE TIME. IT STARTED AND WENT INTO GEAR AND SEEMED TO DRIVE FINE. I CALLED SATURN OF GREENVILLE AND THEY TOLD ME THAT THE BATTERY IS LIKELY TO BE THE PROBLEM AND TO NOT TURN MY CAR OFF FOR ONE HOUR, I THEN STATED THAT I WOULD CONTINUE TO DRIVE TO ROANOKE RAPIDS. AFTER ARRIVING AT MY FINAL DESTINATION, MY CAR AGAIN STALLED AND TURNED OFF WHEN I PLACED IT INTO GEAR. I HAD TO GET MY CAR TOWED AND GET A RENTAL CAR WHICH WERE BOTH HUGE INCONVENIENCES TO ME. FINALLY, ON 1/16/04, I CALLED SATURN TO FIND OUT WHAT WAS WRONG WITH MY CAR AND THEY SAID THAT AIR WAS TRAPPED IN THE TRANSMISSION LINE AND THAT DURING THE REPAIR PROCESS, DAMAGE WAS DONE TO A DRAIN BOLT ("STRIPPED"). I WAS THEN TOLD I COULD PICK MY CAR UP ON 1/17/04. AFTER GETTING MY CAR BACK, IT IS STILL MAKING A GRINDING NOISE IN THE STEERING COLUMN WHEN I TURN THE STEERING WHEEL, IT MAKES WEIRD NOISES CONSTANTLY, AND THE RPMS ARE MESSED UP. THEY REV UP WHEN I TAP THE PEDAL, BUT WHEN I NEED TO ACCELERATE, THEY DO NOTHING. SOMETHING IS SERIOUSLY WRONG WITH THE SATURN VUE AND THEIR TRANSMISSIONS NEED TO BE RECALLED! *LA

I RECENTLY PURCHASED A 2003 SATURN VUE AND DISCOVERED THAT WHEN THE VEHICLE STARTS OFF FROM A FULL STOP IT PULLS SHARPLY TO THE RIGHT. OVER THE PAST SEVERAL WEEKS I HAVE BEEN TRYING TO GET THIS MATTER RESOLVED - MOST RECENTLY OVER THE PAST 10 DAYS (ALLOWING FOR ALL THE EMAIL TRAFFIC). THE "HEAD" MECHANIC AT THE SATURN DEALERSHIP I PURCHASED THE VEHICLE FROM DID NOT ATTEMPT TO FIX THE PROBLEM AT ALL. INSTEAD, HIS COMMENT REGARDING IT WAS, "THAT IS THE NATURE OF THE BEAST". TODAY, A (SUPERVISOR) OF CUSTOMER RELATIONS TOLD ME THAT THIS WAS "NOT A DESIGN FLAW" EVEN THOUGH SHE WAS INFORMED THAT MY PROBLEM IS IN EACH AND EVERY VUE BEING SOLD. I CANNOT UNDERSTAND HOW THIS VEHICLE PASSED INSPECTION STANDARDS WITH THIS DEFINITIVE PROBLEM. TRUE, IT MAY NOT (TO SOME) APPEAR TO BE A "MAJOR" SAFETY RISK BUT TO OTHERS, IT IS. AS I EXPLAINED TO SATURN TODAY, THIS FAULT WAS PURPOSELY KEPT FROM ME FOR THE SOLE PURPOSE OF SELLING THE VEHICLE. HAD SATURN BEEN UP-FRONT IN ADVISING ME OF THIS FAULT, I WOULD NEVER HAVE CLOSED THE DEAL AND WOULD HAVE EITHER PURCHASED A DIFFERENT MODEL (NO OTHER SATURN HAS THIS PULLING PROBLEM) OR GONE TO SOME OTHER AUTO MANUFACTURER. THIS PROBLEM (TO MY KNOWLEDGE) HAS NOT RESULTED IN ANY INJURIES OR FAILURES (TO DATE) BUT I WISH TO FILE THIS COMPLAINT ANYWAY IN THE HOPE THAT SOMETHING CAN BE DONE BEFORE IT LEADS TO SERIOUS ACCIDENTS. THE SELLING PRACTICES OF SATURN IN THIS MATTER ARE NOTHING SHORT OF FRAUD AND MISREPRESENTATION.*AK

1. RECALL TRANSAXLE 2. SAME DAY ---CHECK INGINE LIGHT WOULD NOT GO OUT. THEY FIXED IT AND SAME DAY IT CAME ON AGAIN, THEY FIXED IT AGAIN 3. SAME DAY CAR IS LURCHING SHEN COMING TO A STOP. THEY FIXED IT. 4. NEXT WEEK THE CAR IS NOT GETTING ANY GAS WHEN PRESS THE EXCELERATOR. 5. CAR HAD TO BE TOWED IN BECASUE IT WOULD NOT START AT ALL.THEY FIXED IT. 6. SAME DAY AFTER PICK UP HEAR KNOCKING SOUND WHEN TURN A CORNER AND THEN RATTLE WHEN INCREASE IN SPEED. THEY SAID THEY DONOT HEAR ANYTHING.