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2003 Saturn Vue

Owner reports · Recalls · Investigations

More warning signs than most Vue years

Owner complaints for the 2003 Saturn Vue are substantially higher than the model-year median of 276.

About this comparison →

When problems were reported

Mileage at the reported incident

482 reports with mileage · 140 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 316 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

29 crash reports9 fire reports20 injury reports

Fuel System, Other complaints

5 reports
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35,000 miles · Aug 16, 2006
Electrical SystemFuel System, OtherPower Train

WHEN STOPPING THE VEHICLE AND SITTING STILL FOR A FEW SECONDS, THERE IS A LOUD THUMPING SOUND (OCCURRING THREE OR FOUR TIMES) FROM THE REAR OF THE VEHICLE (SOUNDS SIMILAR TO A LOOSE FUEL TANK BAFFLE). THE DEALER STATED THEY WEREN'T AWARE OF ANY FIX FOR THIS PROBLEM, THOUGH THEY TRIED A COUPLE OF IDEAS. WHILE I'VE FOUND THIS ON S…

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WHEN STOPPING THE VEHICLE AND SITTING STILL FOR A FEW SECONDS, THERE IS A LOUD THUMPING SOUND (OCCURRING THREE OR FOUR TIMES) FROM THE REAR OF THE VEHICLE (SOUNDS SIMILAR TO A LOOSE FUEL TANK BAFFLE). THE DEALER STATED THEY WEREN'T AWARE OF ANY FIX FOR THIS PROBLEM, THOUGH THEY TRIED A COUPLE OF IDEAS. WHILE I'VE FOUND THIS ON SEVERAL WEBSITES ONLINE, NOBODY SEEMS TO KNOW THE CAUSE. EVERYONE SEEMS TO LIVE WITH THE PROBLEM. IT'S DIFFICULT TO DIAGNOSE AS IT SEEMS INTERMITTANT, BUT HAPPENS ON AVERAGE ONCE PER DAY. BEING THAT THIS SEEMS TO BE EMINATING FROM THE FUEL SYSTEM, I THINK THAT SATURN SHOULD TAKE THIS ISSUE MORE SERIOUSLY, AND MORE THAN LIKELY THIS IS SOMETHING THEY CAN CORRECT BY REPLACING THE FUEL TANK, I FEEL THAT THEY JUST DON'T WANT THAT EXPENSE. ALSO, I WOULD LIKE TO TAKE THE OPPORTUNITY TO COMPLAIN ABOUT THE HORN SWITCH, AS IT IS EXTREMELY DIFFICULT TO OPERATE IN A PANIC SITUATION, WHICH IS WHAT IT IS DESIGNED TO BE USED IN. LASTLY, I BELEIVE THAT NHTSA SHOULD INVESTIGATE THE AWD SYSTEM ON THESE VEHICLES. I'VE DONE MY OWN TESTS AND I HAVE TO SAY I AM SURPRISED ABOUT HOW EASILY IT IS TO LOOSE CONTROL OF THE VEHICLE IN LIGHT SNOW. WHEN THE REAR COMES ON, IF THE ENGINE IS REVVING HIGH, IT CAN SPIN THE VEHICLE AROUND LIKE A TOP.

NHTSA ODI #10165605

14,117 miles · Sep 10, 2004
Fuel System, Other

ON 5/1/04, THE VEHICLE WAS TAKEN TO SATURN SERVICE BECAUSE THE FUEL GUAGE READ THAT THE TANK WAS 3/4 FULL AFTER VEHICLE WAS FILLED UP. THE SENDING UNITS WERE REPLACED. *AK ON 6/28/04 THE VEHICLE WAS AGAIN TAKEN IN FOR SERVICE BECAUSE THE FUEL GUAGE READ THAT IT WAS ABOUT 1/8 FULL WHEN THERE WAS LESS THAN 1 GALLON OF FUEL IN T…

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ON 5/1/04, THE VEHICLE WAS TAKEN TO SATURN SERVICE BECAUSE THE FUEL GUAGE READ THAT THE TANK WAS 3/4 FULL AFTER VEHICLE WAS FILLED UP. THE SENDING UNITS WERE REPLACED. *AK ON 6/28/04 THE VEHICLE WAS AGAIN TAKEN IN FOR SERVICE BECAUSE THE FUEL GUAGE READ THAT IT WAS ABOUT 1/8 FULL WHEN THERE WAS LESS THAN 1 GALLON OF FUEL IN THE 15 GALLON TANK. SATURN SERVICE CHECKED THE VEHICLE AND SAID THAT THERE WAS NO PROBLEM WITH THE FUEL GUAGE. ON 9/8/04 DURING RUCH HOUR, I WAS TRAVELLING AT HIGH SPEEDS ON THE FREEWAY WITH MY 8 WEEK OLD SON WHEN THE VEHICLE RAN OUT OF GAS. THE GUAGE READ THAT THERE WAS ALMOST 1/4 TANK OF FUEL LEFT. I WAS STRANDED IN THE FAST LANE DURING RUSH HOUR ON A 106 DEGREE DAY WITH AN 8 WEEK OLD INFANT BECAUSE THE FUEL GUAGE ON MY SATURN VUE DID NOT READ THE AMOUNT OF FUEL LEFT IN THE TANK. TWO HIGHWAY PATROL OFFICERS HAD TO CLOSE THE FREEWAY AND PUSH THE VEHICLE OFF THE FREEWAY. WITHOUT THEIR IMMEDIATE ASSISTANCE, THERE COULD HAVE BEEN A SERIOUS ACCIDENT. ON 9/9/04 SATURN SERVICE CHECKED THE VEHICLE AGAIN AND SAID THAT THERE WAS NOT A PROBLEM WITH THE FUEL GUAGE AND THE TANK HAD 2.5 GALLONS LEFT OF FUEL. ONLY WHEN A SERVICE TECHNICIAN DROVE THE CAR AND WAS STRANDED WHEN IT RAN OUT OF GAS DID THE SERVICE DEPARTMENT TAKE THE CLAIM SERIOUSLY.

NHTSA ODI #10090738

17,500 miles · Mar 3, 2004
Engine And Engine CoolingFuel System, Other

SEVERAL PROBLEMS - GAS GAUGE NOT WORKING, NUMEROUS RATTLES AND SQUEAKS, WEIRD ENGINE NOISES, THERMOSTAT OUT, MISC WARNING LIGHTS. *AK

NHTSA ODI #10060270

Mileage unknown · Nov 12, 2003
Fuel System, Other

WHILE VEHICLE WAS PARKED OVERNIGHT, THE NEXT DAY THE CONSUMER NOTICED A FUEL PUDDLE UNDER THE VEHICLE. HAD TAKEN VEHICLE TO DEALERSHIP. MECHANIC NOTICED THE FUEL LINES HAD A HOLE IN THEM AND HAD TO REPLACED THEM. PLEASE PROVIDE FURTHER INFORMATION. *PH

NHTSA ODI #10047799

Mileage unknown · Jul 6, 2003
Fuel System, Other

FUEL ECONOMY IS DRASTICALLY BELOW WHAT WAS SAID IN THE SALES ROOM AND INDICATED ON THE STICKER. A SEARCH OF SATURN VUE USER SITES ONLINE INDICATE THAT THE PROBLEM IS CONSIDERABLE. SOME VUE OWNERS (OF THE VTI 4CYL) GET UP TO 30 MILES PER GALLON, WHILE OTHERS LIKE ME GET 15-17. IT DOESN'T MATTER WHETHER IT'S CITY DRIVING, HIGHW…

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FUEL ECONOMY IS DRASTICALLY BELOW WHAT WAS SAID IN THE SALES ROOM AND INDICATED ON THE STICKER. A SEARCH OF SATURN VUE USER SITES ONLINE INDICATE THAT THE PROBLEM IS CONSIDERABLE. SOME VUE OWNERS (OF THE VTI 4CYL) GET UP TO 30 MILES PER GALLON, WHILE OTHERS LIKE ME GET 15-17. IT DOESN'T MATTER WHETHER IT'S CITY DRIVING, HIGHWAY DRIVING, OR A COMBINATION. SUCH A DISPARITY IS UNBELIEVABLE. THE DEALERSHIP SAID THIS IS DUE TO THE BREAK-IN PERIOD. OTHER OWNERS SAY THEY'VE HAD GREAT MILEAGE SINCE THE BOUGHT THE CAR.*AK

NHTSA ODI #10025476

Official recalls

1

14V490000 · Electrical System:ignition

Aug 8, 2014

General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.

Consequence & remedy

Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.

Remedy: GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1-800-553-6000. GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE06006 · Timing Chain Failure

Opened Jan 24, 2006 · Closed Jun 6, 2006

Status: closed (inferred from source dates) · Engine And Engine Cooling

ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).

PE04052 · Rear Suspension Toe Control Link

Opened Jul 22, 2004 · Closed Nov 1, 2004

Status: closed (inferred from source dates) · Suspension; Suspension:rear

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

Additional source detail variants (2)

Suspension

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

Suspension:rear

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.