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2003 Saturn Vue

Owner reports · Recalls · Investigations

More warning signs than most Vue years

Owner complaints for the 2003 Saturn Vue are substantially higher than the model-year median of 276.

About this comparison →

When problems were reported

Mileage at the reported incident

482 reports with mileage · 140 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 316 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

29 crash reports9 fire reports20 injury reports

Fuel System, Gasoline complaints

20 reports
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35,774 miles · Jan 17, 2007
Fuel System, Gasoline

TL*- THE CONTACT STATED THAT HIS 2003 SATURN VUE IS HAVING FUEL PROBLEMS. HE STATED THAT WHILE DRIVING HIS VEHICLE HE CONTINUES TO SMELL GAS. THE CONTACT STATED THAT HE HAS TO DRIVE WITH HIS WINDOWS OPEN BECAUSE THE FUMES ARE SO STRONG. THE CONTACT STATED THAT THIS STARTED HAPPENING IN OCTOBER OF 2006, WHEN HE HAD THE FUEL I…

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TL*- THE CONTACT STATED THAT HIS 2003 SATURN VUE IS HAVING FUEL PROBLEMS. HE STATED THAT WHILE DRIVING HIS VEHICLE HE CONTINUES TO SMELL GAS. THE CONTACT STATED THAT HE HAS TO DRIVE WITH HIS WINDOWS OPEN BECAUSE THE FUMES ARE SO STRONG. THE CONTACT STATED THAT THIS STARTED HAPPENING IN OCTOBER OF 2006, WHEN HE HAD THE FUEL INJECTOR REPLACED. HE TOOK THE VEHICLE BACK TO THE DEALERSHIP THE DAY AFTER THE INJECTOR WAS REPLACED AND WAS TOLD THAT THE FUEL INJECTOR SEAL WAS NOT REPLACED PROPERLY. THEY REPLACED THE SEAL AT THAT TIME, BUT HE STILL SMELLS GAS WHILE DRIVING HIS VEHICLE. THE CONTACT HAS TAKEN HIS VEHICLE BACK TO THE DEALERSHIP ON NUMEROUS OCCASIONS BECAUSE OF THE FUMES AND THE DEALERSHIP INFORMED THE CONTACT THAT THEY CAN'T FIND ANYTHING WRONG WITH HIS VEHICLE. *JB UPDATED 02/27/07. *JB

NHTSA ODI #10178975

Mileage unknown · Aug 9, 2006
Electrical SystemEngine And Engine CoolingEquipment

2003 SATURN VUE FAILED TO START. *KB THE VEHICLE MADE SQUEAKING NOISES WHEN THE CONSUMER MADE A RIGHT TURN, IN ADDITION TO VARIOUS OTHER RUMBLINGS. THE CONSUMER EXPERIENCED PROBLEMS WITH THE ROTORS, BEARINGS AND TRANSMISSION. A SPECIAL WHEEL BEARING HAD TO BE ORDERED AS WELL AS A SPECIAL SIDE COVER AND HARDWARE FOR THE TRANSMI…

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2003 SATURN VUE FAILED TO START. *KB THE VEHICLE MADE SQUEAKING NOISES WHEN THE CONSUMER MADE A RIGHT TURN, IN ADDITION TO VARIOUS OTHER RUMBLINGS. THE CONSUMER EXPERIENCED PROBLEMS WITH THE ROTORS, BEARINGS AND TRANSMISSION. A SPECIAL WHEEL BEARING HAD TO BE ORDERED AS WELL AS A SPECIAL SIDE COVER AND HARDWARE FOR THE TRANSMISSION. THE COOLANT SWITCH WAS DEFECTIVE. THE REAR WIPERS WOULD STICK. THE GAS GAUGE WOULD ONLY READ 3/4 FULL. THE AIR CONDITION STOPPED WORKING AND THE HOT AND COLD KNOB DID NOT GO ALL THE TO COOL. THE STARTER WAS REPLACED WHICH WAS THE REASON THE VEHICLE WASN'T STARTING. THE TRANSFER CASE SEAL WAS REPLACED. *JB

NHTSA ODI #10165813

61,000 miles · Apr 27, 2006
Fuel System, Gasoline

2003 SATURN VUE SUDDENLY STOPPED RUNNING AT AN INTERSECTION. THOUGHT THAT IT WAS THE FUEL FILTER, WHICH IS ONLY AVAILABLE AT THE DEALERSHIP(IF YOU ARE LUCKY ENOUGH TO BE ABLE TO GET THERE WHEN THEY ARE OPEN). NOW THE CAM SHAFT POSITION SENSOR AND THE AND THE CRANKSHAFT POSITION SENSOR ARE BOTH READING BAD, AND MY VEHICLE WILL QU…

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2003 SATURN VUE SUDDENLY STOPPED RUNNING AT AN INTERSECTION. THOUGHT THAT IT WAS THE FUEL FILTER, WHICH IS ONLY AVAILABLE AT THE DEALERSHIP(IF YOU ARE LUCKY ENOUGH TO BE ABLE TO GET THERE WHEN THEY ARE OPEN). NOW THE CAM SHAFT POSITION SENSOR AND THE AND THE CRANKSHAFT POSITION SENSOR ARE BOTH READING BAD, AND MY VEHICLE WILL QUIT RUNNING AS I AM DRIVING DOWN THE ROAD WITHOUT WARNING. *NM

NHTSA ODI #10156308

65 miles · Mar 1, 2006
Fuel System, Gasoline

1) NO PRIOR WARNING LEADING UP TO THE FAILURE 2) I DIDN'T KNOW IT AT THE TIME, BUT THE GAS GAUGE WAS BROKEN CAUSING ME TO RUN OUT OF GAS ON A MAJOR HIGHWAY. I HAD TO COAST OVER 2 LANES THANKFULLY NOT GETTING HIT OR CAUSING AN ACCIDENT. HEART BEATING "-THANK GOD I"M ALIVE", II CALL SATURN DESCRIBING THAT MY CAR JUST STOPPED R…

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1) NO PRIOR WARNING LEADING UP TO THE FAILURE 2) I DIDN'T KNOW IT AT THE TIME, BUT THE GAS GAUGE WAS BROKEN CAUSING ME TO RUN OUT OF GAS ON A MAJOR HIGHWAY. I HAD TO COAST OVER 2 LANES THANKFULLY NOT GETTING HIT OR CAUSING AN ACCIDENT. HEART BEATING "-THANK GOD I"M ALIVE", II CALL SATURN DESCRIBING THAT MY CAR JUST STOPPED RUNNING ON A MAJOR HIGHWAY. THEY LOOK UP MY CAR, TELL ME IT IS OUT OF WARRANTY, AND THAT I WILL BE CHARGED FOR THE TOW AND REPAIRS. 3)I HAD IT TOWED TO MY REPAIR SHOP, PAID FOR TOW, PRIMARY AND SECONDARY FUEL SENSOR AND LABOR TOTALING $750.00. *NM

NHTSA ODI #10151552

Mileage unknown · Apr 18, 2005
Electrical SystemFuel System, GasolinePower Train

PROBLEMS WITH TRANSMISSION EQUIPMENT ON 2003 SATURN VUE.***NO ANSWER REQUIRED***.*MR THREE WEEKS AFTER THE VEHICLE WAS PURCHASED THE CONSUMER WAS NOTIFIED OF A TRANSMISSION RELATED RECALL ON THE VEHICLE. FOUR MONTHS LATER THE TRANSMISSION FAILED WITHOUT WARNING IN TRAFFIC. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETER…

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PROBLEMS WITH TRANSMISSION EQUIPMENT ON 2003 SATURN VUE.***NO ANSWER REQUIRED***.*MR THREE WEEKS AFTER THE VEHICLE WAS PURCHASED THE CONSUMER WAS NOTIFIED OF A TRANSMISSION RELATED RECALL ON THE VEHICLE. FOUR MONTHS LATER THE TRANSMISSION FAILED WITHOUT WARNING IN TRAFFIC. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED (VTI TRANSMISSION). THE MANUFACTURER IS AWARE OF THE PROBLEMS WITH THE VTI TRANSMISSION BUT INSTEAD OF REPLACING THE WITH A DIFFERENT TYPE OF TRANSMISSION THEY EXTENDED THE WARRANTY. THE STARTER AND REAR WIPER MOTOR WAS REPLACED. BOTH FUEL SENDERS FAILED RESULTING IN INACCURATE FUEL READINGS. THE LIFTGATE BECAME STUCK WHEN OPENED. *NM

NHTSA ODI #10119004

Mileage unknown · Jan 23, 2005
Fuel System, Gasoline

I HAVE KEPT TRACK MY GAS MILEAGE SINCE I BOUGHT MY VUE A YEAR AGO, AND HAVE NEVER BEEN SATISFIED WITH IT. I TOOK IT IN FOR AN ECONOMY TEST 3 MONTHS AGO AND WAS TOLD EVERYTHING WAS OKAY. SO, I LOGGED MY GAS MILEAGE FOR THE LAST 3 MONTHS AND BROUGHT IT IN FOR ANOTHER ECONOMY TEST. EVEN THOUGH I ONLY AVERAGED 20 MPG OVER THE 3 M…

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I HAVE KEPT TRACK MY GAS MILEAGE SINCE I BOUGHT MY VUE A YEAR AGO, AND HAVE NEVER BEEN SATISFIED WITH IT. I TOOK IT IN FOR AN ECONOMY TEST 3 MONTHS AGO AND WAS TOLD EVERYTHING WAS OKAY. SO, I LOGGED MY GAS MILEAGE FOR THE LAST 3 MONTHS AND BROUGHT IT IN FOR ANOTHER ECONOMY TEST. EVEN THOUGH I ONLY AVERAGED 20 MPG OVER THE 3 MONTHS (AND I DRIVE MOSTLY HIGHWAY MILES), THEY STILL SAY I AM GETTING ADEQUATE GAS MILEAGE (THEY SAID THEY GOT 26 MPG WITH 35 MILES COMBINED HIGHWAY AND CITY). I PLACED A COMPLAINT WITH SATURN CORPORATE AND RECEIVED ONE PHONE CALL STATING THAT THERE WAS NOTHING THEY COULD DO FOR ME. ALL I WAS TOLD WAS THAT WIND, COLD WEATHER, DRIVING HABITS AND THE VTI TRANSMISSION ALL PLAY A PART IN THE FUEL ECONOMY. THESE THINGS (WITH THE EXCEPTION OF THE VTI TRANSMISSION SINCE IT IS NEW) HAVE NEVER CAUSED A PROBLEM WITH THE FUEL ECONOMY IN ANY OTHER CAR I HAVE OWNED (INCLUDING ANOTHER SATURN). *JB

NHTSA ODI #10107763

1 miles · Feb 9, 2004
Fuel System, GasolineLatches/locks/linkagesPower Train

MY COMPLAINTS ARE SEVERAL . ALL OF WHICH HAVE BEEN DESCRIBED IN TECHNICAKL BULLETINS. I HAVE HAD MY VEHICLE BACK TO THE DEALER NO LESS THAN 10 TIMES SINCE I OURCHASED IT. NOW, I LIVE WITH THE ISSUES BECAUSE I CAN'T AFFORD TO LOSE ADDITIONAL WORK , THE WORST PROBLEM IS THE VIBRATION IN THE DRIVETRAIN AT IDLE (WHEN IN DRIVE AND T…

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MY COMPLAINTS ARE SEVERAL . ALL OF WHICH HAVE BEEN DESCRIBED IN TECHNICAKL BULLETINS. I HAVE HAD MY VEHICLE BACK TO THE DEALER NO LESS THAN 10 TIMES SINCE I OURCHASED IT. NOW, I LIVE WITH THE ISSUES BECAUSE I CAN'T AFFORD TO LOSE ADDITIONAL WORK , THE WORST PROBLEM IS THE VIBRATION IN THE DRIVETRAIN AT IDLE (WHEN IN DRIVE AND THE VIBRATION DRIVING AT 60-65. IN ADDITION, THE FRONT DRIVERS DOOR SQUEEKS ( I BELIVE ITS THE INSULATION) MY LUGGAGE BOLTS BROKE, THE SEAT CUSHION ON THE DRIVERS SIDE WOULD NOT STAY ATTACHED ON THE FRONT EDGE, THERE IS A POPPING NOISE WHEN THE TRUCK IS IDLING, WHEN YOU CLOSE THE REAR LIFTGATE, THE PLASTIC INTERIOR SEPERATES FROM THE DOOR, WHE IT IS COLD MY STEERING COLUMN MAKE NOISE.

NHTSA ODI #10056888

3,969 miles · Jan 15, 2004
Engine And Engine CoolingFuel System, GasolinePower Train

1. RECALL TRANSAXLE 2. SAME DAY ---CHECK INGINE LIGHT WOULD NOT GO OUT. THEY FIXED IT AND SAME DAY IT CAME ON AGAIN, THEY FIXED IT AGAIN 3. SAME DAY CAR IS LURCHING SHEN COMING TO A STOP. THEY FIXED IT. 4. NEXT WEEK THE CAR IS NOT GETTING ANY GAS WHEN PRESS THE EXCELERATOR. 5. CAR HAD TO BE TOWED IN BECASUE IT WOULD NOT START A…

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1. RECALL TRANSAXLE 2. SAME DAY ---CHECK INGINE LIGHT WOULD NOT GO OUT. THEY FIXED IT AND SAME DAY IT CAME ON AGAIN, THEY FIXED IT AGAIN 3. SAME DAY CAR IS LURCHING SHEN COMING TO A STOP. THEY FIXED IT. 4. NEXT WEEK THE CAR IS NOT GETTING ANY GAS WHEN PRESS THE EXCELERATOR. 5. CAR HAD TO BE TOWED IN BECASUE IT WOULD NOT START AT ALL.THEY FIXED IT. 6. SAME DAY AFTER PICK UP HEAR KNOCKING SOUND WHEN TURN A CORNER AND THEN RATTLE WHEN INCREASE IN SPEED. THEY SAID THEY DONOT HEAR ANYTHING.

NHTSA ODI #10070208

7,016 miles · Dec 21, 2003
Electrical SystemFuel System, Gasoline

I HAVE TAKEN MY 2003 SATURN VUE IN 8 TIMES FOR HIGH IDLE (1000 RPM) IN NEUTRAL, SES LIGHT ON, AND ENGINE COOLING FAN GOING ON. THE DEALER STOPPED ATTEMPTING TO FIX THE PROBLEM ON VISIT 6 (WHEN THEY LET MY CAR SIT AT THE DEALERSHIP FOR 13 DAYS WITH 1 DIAGNOSIS ATTEMPT). ANOTHER DEALER HAS LOOKED AT THE CAR FOR THE LAST TWO VISI…

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I HAVE TAKEN MY 2003 SATURN VUE IN 8 TIMES FOR HIGH IDLE (1000 RPM) IN NEUTRAL, SES LIGHT ON, AND ENGINE COOLING FAN GOING ON. THE DEALER STOPPED ATTEMPTING TO FIX THE PROBLEM ON VISIT 6 (WHEN THEY LET MY CAR SIT AT THE DEALERSHIP FOR 13 DAYS WITH 1 DIAGNOSIS ATTEMPT). ANOTHER DEALER HAS LOOKED AT THE CAR FOR THE LAST TWO VISITS. SATURN SAYS THEY CANNOT FIND ANYTHING WRONG. YET I HAVE FOUND A SATURN SERVICE BULLETIN ON THE NHTSA WEBSITE. THE HIGH IDLE IS A SAFETY ISSUE BECAUSE IT AFFECTS MY SHIFTING. AN INDEPENDENT ASE CERTIFIED MECHANIC HAS STATED THAT THE HIGH IDLE AND ENGINE FAN RUNNING WILL EVENTUALLY DAMAGE THE FAN, ENGINE MOUNTS AND CATALYTIC CONVERTER. OF COURSE, MY GAS MILEAGE IS COMPROMISED AS WELL AS MY SAFETY. THE SERVICE BULLETIN PERTAINS TO THE SES LIGHT, CODE P0171 FUEL TRIM SYSTEM LEAN. *AK

NHTSA ODI #10050888

6,300 miles · Sep 27, 2003
Fuel System, Gasoline

2003 SATURN VUE: WHILE DRIVING, THE "REDUCED POWER" LIGHT COMES ON AT THE SAME TIME THAT THE CAR HAS BEEN REDUCED IN SPEED TO 15 TO 20 MPH. THIS SUDDEN REDUCTION, WITHOUT WARNING IS A SAFETY HAZARD WHILE DRIVING IN TRAFFIC. THE SUDDEN REDUCTION HAS THE SAME EFFECT AS PUTTING ON THE BRAKES WITHOUT THE BRAKE LIGHTS.

NHTSA ODI #10039640

Official recalls

1

14V490000 · Electrical System:ignition

Aug 8, 2014

General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.

Consequence & remedy

Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.

Remedy: GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1-800-553-6000. GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE06006 · Timing Chain Failure

Opened Jan 24, 2006 · Closed Jun 6, 2006

Status: closed (inferred from source dates) · Engine And Engine Cooling

ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).

PE04052 · Rear Suspension Toe Control Link

Opened Jul 22, 2004 · Closed Nov 1, 2004

Status: closed (inferred from source dates) · Suspension; Suspension:rear

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

Additional source detail variants (2)

Suspension

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

Suspension:rear

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.