NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
20 reportsClear category filter110,000 miles · Feb 26, 2025
Fuel System, GasolinePower TrainFire
The contact purchased a 2003 Saturn Vue. The contact stated that two days after purchasing the used vehicle, the vehicle was taken to AutoZone, where it was diagnosed with transmission failure. The contact stated while driving 45-50 MPH, the contact noticed smoke coming from underneath the hood and from the gas tank location. A …
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The contact purchased a 2003 Saturn Vue. The contact stated that two days after purchasing the used vehicle, the vehicle was taken to AutoZone, where it was diagnosed with transmission failure. The contact stated while driving 45-50 MPH, the contact noticed smoke coming from underneath the hood and from the gas tank location. A service warning light was illuminated. The contact stated while pulling to the side of the road, a bystander alerted the contact that there was a fuel leak. The contact and the other passengers of the vehicle immediately exited the vehicle. The contact stated that the fire started at the gas tank location and extended to the front of the vehicle. The fire was extinguished by the fire department. The contact stated that the vehicle was significantly burned. The contact could not confirm that a fire department report was filed. There was no property damage. Neither the contact nor the other passengers of the vehicle sustained injuries. A police report was filed. The vehicle was towed to a tow lot by the registered owner. The contact could not confirm whether the vehicle was totaled. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
NHTSA ODI #11645047
80,000 miles · Jan 16, 2015
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY DECELERATED AND THEN ACCELERATED TO 70 MPH INDEPENDENTLY. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKE…
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TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY DECELERATED AND THEN ACCELERATED TO 70 MPH INDEPENDENTLY. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10673108
50,000 miles · Jun 27, 2014
Electrical SystemEngineFuel System, Gasoline
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THERE WAS A STRONG GASOLINE FUEL ODOR COMING FROM INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THERE WAS FUEL LEAKING AND THAT THE FUEL GAUGE FAILED TO READ THE ACCURATE FUEL LEVELS. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE STALLED AND THE …
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TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THERE WAS A STRONG GASOLINE FUEL ODOR COMING FROM INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THERE WAS FUEL LEAKING AND THAT THE FUEL GAUGE FAILED TO READ THE ACCURATE FUEL LEVELS. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THE KEY COULD BE REMOVED WHILE IN THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10606476
Mileage unknown · Jul 14, 2013
EngineFuel System, Gasoline
I LOST THE ABILITY TO GO FORWARD. THE VEHICLE WILL ONLY GO IN REVERSE. I WAS IN A PARKING LOT WITH MY MOTHER AND WENT INTO REVERSE AND WHEN I TRIED TO GO FORWARD THE ENGINE WOULD ONLY REV. AFTER MANY TRIES TO GET IT TO WORK I WAS ABLE TO GET IT TO THE DEALERSHIP AND I WAS TOLD THAT THE TRANSMISSION I HAD REPLACED JUST 32000 M…
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I LOST THE ABILITY TO GO FORWARD. THE VEHICLE WILL ONLY GO IN REVERSE. I WAS IN A PARKING LOT WITH MY MOTHER AND WENT INTO REVERSE AND WHEN I TRIED TO GO FORWARD THE ENGINE WOULD ONLY REV. AFTER MANY TRIES TO GET IT TO WORK I WAS ABLE TO GET IT TO THE DEALERSHIP AND I WAS TOLD THAT THE TRANSMISSION I HAD REPLACED JUST 32000 MILES EARLIER HAD FAILED. THIS IS THE SECOND TRANSMISSION. THE CAR HAS APPROXIMATELY 130000 MILES. NOT REALLY SURE SINCE IT HAS BEEN SETTING IN MY DRIVEWAY SINCE THIS HAPPENED AND I CAN'T GET IT TO TURN OVER TO BE ABLE TO SEE THE MILEAGE. WHILE AT THE DEALERSHIP IT DID IT AGAIN. THEY WERE ABLE TO GET IT IN GEAR SO I COULD GET IT HOME. THERE ARE MANY CONSUMERS HAVING WORSE SAFETY ISSUES. TAKE A LOOK AT EDMUNDS.COM AND LOOK AT THE SATURN BLOG. SOME HAVE HAD THEIRS GO OUT WHILE IN TRAFFIC, WHILE AWAY ON TRIPS, ON HIGHWAYS. ETC..... *TR
NHTSA ODI #10524773
40,000 miles · Oct 18, 2011
Electrical SystemEngine And Engine CoolingFuel System, GasolineFire
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THERE WERE MULTIPLE FAILURES WITHIN THE VEHICLE. THE VEHICLE WAS HESITANT TO ACCELERATE ACCOMPANIED WITH A LOUD, HUMMING NOISE. THE HORN SENSOR WAS MELTED, CAUSING THE HORN TO MALFUNCTION AND SOUND CONTINUOUSLY. THE FUEL TANK WAS ALSO FRACTURED, CAUSING A FUEL LEAK …
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TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THERE WERE MULTIPLE FAILURES WITHIN THE VEHICLE. THE VEHICLE WAS HESITANT TO ACCELERATE ACCOMPANIED WITH A LOUD, HUMMING NOISE. THE HORN SENSOR WAS MELTED, CAUSING THE HORN TO MALFUNCTION AND SOUND CONTINUOUSLY. THE FUEL TANK WAS ALSO FRACTURED, CAUSING A FUEL LEAK AND FUMES TO FILL THE VEHICLE CABIN. THE MUFFLER WAS ABNORMALLY LOUD AND THE STEERING WHEEL WOULD SEIZE WITHOUT WARNING AND MOST FREQUENTLY WHEN ATTEMPTING A LEFT TURN. IN ADDITION, THE TIMING CHAIN FAILED. THE HAZARD LIGHT ACTIVATION BUTTON ALSO FRACTURED THEREFORE; THE CONTACT WAS UNABLE TO UTILIZE THE HAZARD LIGHTS. THE DEALER AND MANUFACTURER WERE CONTACTED IN REGARDS TO ALL OF THE FAILURES EXPERIENCED IN THE VEHICLE BUT NEITHER PROVIDED ANY ASSISTANCE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 64,000.
NHTSA ODI #10430665
52,000 miles · Nov 18, 2009
Fuel System, Gasoline
LEAK IN 2003 SATURN VUE GAS TANK. I OWN A 2003 SATURN VUE WHICH HAS BEEN DRIVEN ONLY ABOUT 52,000 EASY HIGHWAY MILES. IT HAS NEVER BEEN IN A CRASH, NEVER ABUSED OR OFF-ROADED, IT HAS NEVER BEEN TOWED AND HAS HAD ALL RECOMMENDED MAINTENANCE. ABOUT 1 MONTH AGO, THERE WAS A SMELL OF GAS IN THE PASSENGER COMPARTMENT. WE TOOK IT …
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LEAK IN 2003 SATURN VUE GAS TANK. I OWN A 2003 SATURN VUE WHICH HAS BEEN DRIVEN ONLY ABOUT 52,000 EASY HIGHWAY MILES. IT HAS NEVER BEEN IN A CRASH, NEVER ABUSED OR OFF-ROADED, IT HAS NEVER BEEN TOWED AND HAS HAD ALL RECOMMENDED MAINTENANCE. ABOUT 1 MONTH AGO, THERE WAS A SMELL OF GAS IN THE PASSENGER COMPARTMENT. WE TOOK IT TO OUR LOCAL MECHANIC WHO SAID THAT THEY FOUND NOTHING WRONG, AND TO FILL IT UP AND SEE WHAT HAPPENED. WE DID THIS, AND THERE WAS A STRONG GAS SMELL IN AND OUT OF THE CAR WITH A SMALL GAS PUDDLE UNDER THE CAR. WE TOOK THIS BACK TO THE MECHANIC, AND THEY FOUND A CRACK IN THE TANK/FILLER NECK. I AM ATTEMPTING TO GET THIS FIXED. I CALLED GM, BUT THEY HAVE NO INTENTION OF HELPING WITH THIS PROBLEM. THEY DID NOT SEEM INTERESTED IN THE FACT THAT THIS IS A LIGHTLY USED VEHICLE, AND THAT A PART FAILED. AS THIS IS NOT A PART THAT BEARS ANY WEIGHT, DOES NOT WEAR OR SEE ANY STRESS OTHER THAN THE GAS, THERE SHOULD BE NO REASON FOR A PLASTIC TANK TO FAIL, UNLESS IT WERE MADE OR DESIGNED POORLY. I WOULD LIKE EVERYONE TO KNOW ABOUT THIS. IT IS A DISASTER WAITING TO HAPPEN. IT COULD EASILY LEAD TO A FIRE OR EXPLOSION. GAS TANKS MADE OUT OF PLASTIC SHOULD NOT FAIL WITHOUT CAUSE UNLESS POORLY DESIGNED OR MANUFACTURED. *TR
NHTSA ODI #10292740
84,355 miles · Sep 8, 2009
Fuel System, Gasoline
OWNER NOTICES SMELL OF FUEL AFTER FILLING GAS TANK AT GAS STATION..... OWNER FOUND GASOLINE PUDDLE FORMING UNDER CAR WHILE CAR WAS SITTING IN HIS DRIVEWAY..... OWNER BROUGHT VEHICLE TO SATURN CAR DEALER......MECHANICS AT DEALERSHIP FOUND GASOLINE TANK LEAKING AT FILLER NECK STUB AND AT SEAM.....SATURN DEALERSHIP REMOVED AND REPL…
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OWNER NOTICES SMELL OF FUEL AFTER FILLING GAS TANK AT GAS STATION..... OWNER FOUND GASOLINE PUDDLE FORMING UNDER CAR WHILE CAR WAS SITTING IN HIS DRIVEWAY..... OWNER BROUGHT VEHICLE TO SATURN CAR DEALER......MECHANICS AT DEALERSHIP FOUND GASOLINE TANK LEAKING AT FILLER NECK STUB AND AT SEAM.....SATURN DEALERSHIP REMOVED AND REPLACED GAS TANK, ETC....OWNER ASKED FOR DEFECTIVE GAS TANK BUT DEALERSHIP KEPT IT. *TR
NHTSA ODI #10283353
30,000 miles · Aug 6, 2009
Fuel System, GasolineService Brakes, Hydraulic
2003 SATURN VUE (2.2L) FUEL LINE FAILURE DRIVEN IN NW INDIANA - CORROSION OF LINE UNDER THE PLASTIC SHEATH.THAT ENDED IN PERFORATION AND STEADY DRIP OF FUEL. THIS FUEL LINE CONNECTS THE DOWNSTREAM SIDE OF THE FUEL FILTER TO THE ENGINE FUEL INJECTION RAIL. CORROSION OCCURRED WITHIN 2 FEET OF THE FILTER. 1. GASOLINE ODOR OUTSI…
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2003 SATURN VUE (2.2L) FUEL LINE FAILURE DRIVEN IN NW INDIANA - CORROSION OF LINE UNDER THE PLASTIC SHEATH.THAT ENDED IN PERFORATION AND STEADY DRIP OF FUEL. THIS FUEL LINE CONNECTS THE DOWNSTREAM SIDE OF THE FUEL FILTER TO THE ENGINE FUEL INJECTION RAIL. CORROSION OCCURRED WITHIN 2 FEET OF THE FILTER. 1. GASOLINE ODOR OUTSIDE THE VEHICLE WHEN PARKED IN ONE PLACE FOR AWHILE UP TO 30 DAYS PRIOR TO DISCOVERY. 2. AFTER DRIVING THE VEHICLE A FEW MILES AND PARKING IT, UPON RETURNING TO IT DAMPNESS AND A STEADY DRIP OF GASOLINE WAS SEEN DRIPPING STEADILY. 3. ALL NEW REPLACEMENT LINE WAS ORDERED AND REPLACED. VEHICLE HAS APPROX 30K MILES AND, CURIOUSLY, SHOWS A FAIR AMOUNT OF UNDERCARRIAGE RUST FOR ITS AGE AND MILEAGE. BRAKE LINES ALSO SHOW SOME EXTERNAL RUST. OLD PERFORATED FUEL LINE STILL AVAILABLE. *TR
NHTSA ODI #10279539
41,000 miles · Mar 31, 2009
Fuel System, Gasoline
TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT NOTICED THAT THE ENGINE WARNING INDICATOR WOULD CONSISTENTLY ILLUMINATE ON THE INSTRUMENT PANEL. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE FUEL CAP. TWO MONTHS AFTER THE REPAIR, SHE NOTICED THAT THE FUEL NOZZLE SHUT OFF INTERMITTENTLY OR PREMATURELY WHILE FILLI…
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TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT NOTICED THAT THE ENGINE WARNING INDICATOR WOULD CONSISTENTLY ILLUMINATE ON THE INSTRUMENT PANEL. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE FUEL CAP. TWO MONTHS AFTER THE REPAIR, SHE NOTICED THAT THE FUEL NOZZLE SHUT OFF INTERMITTENTLY OR PREMATURELY WHILE FILLING THE VEHICLE AND/OR SES LAMP WITH DTC P0446 EVAP VENT SYSTEM PERFORMANCE SET. THE DEALER STATED THAT IT WOULD COST $1,000 TO HAVE THE VEHICLE REPAIRED ACCORDING TO TSB NUMBER 10017570. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO THE EXPENSE. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 41,000 AND CURRENT MILEAGE WAS 42,000.
NHTSA ODI #10263762
Mileage unknown · Nov 13, 2007
Electrical SystemEquipmentFuel System, Gasoline
THIS CAR IS A PIECE OF CRAP. I CANNOT EVEN SELL IT BECAUSE PEOPLE WHOMEVER LOOK AT IT SAYS IT RUNS HORRIBLY. THE TRUCK DOESN'T ACCELERATE PROPERLY, THE GAS TANK FLOAT DOESN'T ALWAYS WORK, THERE'S A PROBLEM WITH THE KEY GETTING STUCK IN THE IGNITION WHEN YOU ATTEMPT TO START THE CAR (IF YOU CAN GET IT IN IT DOESN'T ALWAYS TURN)…
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THIS CAR IS A PIECE OF CRAP. I CANNOT EVEN SELL IT BECAUSE PEOPLE WHOMEVER LOOK AT IT SAYS IT RUNS HORRIBLY. THE TRUCK DOESN'T ACCELERATE PROPERLY, THE GAS TANK FLOAT DOESN'T ALWAYS WORK, THERE'S A PROBLEM WITH THE KEY GETTING STUCK IN THE IGNITION WHEN YOU ATTEMPT TO START THE CAR (IF YOU CAN GET IT IN IT DOESN'T ALWAYS TURN), IT MAKES GRINDING SOUNDS WHEN IT TURNS, THE CD PLAYER SCRATCHES YOUR CD'S, THERE ARE BURNING SMELLS FOR NO REASON .... ON AND ON AND ON. DON'T KNOW WHY THERE HAS NEVER BEEN A RECALL ON THIS VEHICLE. I CAN'T AFFORD TO FIX EVERYTHING THAT GOES ON WITH IT. IF ANYONE IS INTERESTED IN A CLASS ACTION SUIT PLEASE EMAIL ME AT. *TR
NHTSA ODI #10208817
NHTSA investigations
2PE06006 · Timing Chain Failure
Opened Jan 24, 2006 · Closed Jun 6, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling
ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).
PE04052 · Rear Suspension Toe Control Link
Opened Jul 22, 2004 · Closed Nov 1, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Additional source detail variants (2)
Suspension
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.