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2003 Saturn Vue

Owner reports · Recalls · Investigations

More warning signs than most Vue years

Owner complaints for the 2003 Saturn Vue are substantially higher than the model-year median of 276.

About this comparison →

When problems were reported

Mileage at the reported incident

482 reports with mileage · 140 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 316 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

29 crash reports9 fire reports20 injury reports

Electrical System complaints

124 reports
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55,000 miles · Jul 8, 2008
Electrical System

TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT ATTEMPTED TO START THE ENGINE, BUT WAS UNSUCCESSFUL. HE BELIEVED THAT THE BATTERY WAS THE CAUSE OF THE FAILURE. HE OPENED THE HOOD AND NOTICED THAT THE BATTERY TERMINAL HAD CAME OFF, AND BATTERY ACID LEAKED ALL OVER THE DRIVEWAY. THE CONTACT PURCHASED A NEW EXIDE AUTO LITE B…

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TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT ATTEMPTED TO START THE ENGINE, BUT WAS UNSUCCESSFUL. HE BELIEVED THAT THE BATTERY WAS THE CAUSE OF THE FAILURE. HE OPENED THE HOOD AND NOTICED THAT THE BATTERY TERMINAL HAD CAME OFF, AND BATTERY ACID LEAKED ALL OVER THE DRIVEWAY. THE CONTACT PURCHASED A NEW EXIDE AUTO LITE BATTERY. THE PRIOR ONE CAME EQUIPPED WITH THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 55,000. UPDATED 07/29/08.*LJ UPDATED 08/05/08. *JB UPDATED 09/17/08. *LJ UPDATED 09/24/08. *JB

NHTSA ODI #10233498

109,000 miles · Jun 27, 2008
Electrical System

TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A LOUD BEEPING NOISE AND THE SECURITY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE LOST TOTAL ELECTRICAL POWER. SHE CONTACTED A PROFESSIONAL MECHANIC AND WAS INFORMED THAT THE BCM WAS THE CAUSE OF THE FAILURE. CURR…

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TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A LOUD BEEPING NOISE AND THE SECURITY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE LOST TOTAL ELECTRICAL POWER. SHE CONTACTED A PROFESSIONAL MECHANIC AND WAS INFORMED THAT THE BCM WAS THE CAUSE OF THE FAILURE. CURRENTLY, ALL THE INSTRUMENT PANEL GAUGES ARE INOPERATIVE. SHE IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 109,000.

NHTSA ODI #10232533

84,000 miles · Jun 4, 2008
Electrical System

TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT ATTEMPTED TO START THE VEHICLE AND THE WINDSHIELD WIPERS ACTIVATED AUTOMATICALLY. THE INTERIOR DOME LIGHT FLASHED INTERMITTENTLY, AND THE VEHICLE SHUT COMPLETELY OFF AND WOULD NOT RESTART. THE DEALER AND MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE…

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TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT ATTEMPTED TO START THE VEHICLE AND THE WINDSHIELD WIPERS ACTIVATED AUTOMATICALLY. THE INTERIOR DOME LIGHT FLASHED INTERMITTENTLY, AND THE VEHICLE SHUT COMPLETELY OFF AND WOULD NOT RESTART. THE DEALER AND MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THEY PLACED HER NAME ON A WAITING LIST AND INFORMED HER THAT SHE WILL BE NOTIFIED WHEN THE PARTS ARRIVED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 84,000.

NHTSA ODI #10229868

51,364 miles · May 16, 2008
Electrical System

ON OUR 2003 SATURN VUE THE LOCKS KEPT UNLOCKING AND LOCKING AT RANDOM (WHETHER THE CAR WAS RUNNING OR NOT), THEN IT DID NOT RESPOND TO THE KEYLESS ENTRY. THE HORN KEPT GOING OFF RANDOMLY AND COULD NOT BE STOPPED. ON 05/14/08 WE TOOK THE VEHICLE IN FOR DIAGNOSTICS. WE WERE TOLD THE BCM (BODY CONTROL MODULE) NEEDED TO BE REPLAC…

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ON OUR 2003 SATURN VUE THE LOCKS KEPT UNLOCKING AND LOCKING AT RANDOM (WHETHER THE CAR WAS RUNNING OR NOT), THEN IT DID NOT RESPOND TO THE KEYLESS ENTRY. THE HORN KEPT GOING OFF RANDOMLY AND COULD NOT BE STOPPED. ON 05/14/08 WE TOOK THE VEHICLE IN FOR DIAGNOSTICS. WE WERE TOLD THE BCM (BODY CONTROL MODULE) NEEDED TO BE REPLACED. WE WERE TOLD THAT A BAD BCM COULD AFFECT OTHER COMPONENTS OF THE CAR. I FEEL THAT THIS COULD BE DANGEROUS ESPECIALLY WHILE DRIVING ON THE HIGHWAY AND THE CAR SUDDENLY STOPS. I LOOKED THE BCM FOR SATURN CARS ON THE INTERNET AND THERE SEEMED TO BE SEVERAL COMPLAINTS ABOUT THIS BEING A RECURRING PROBLEM FOR SATURNS. I DON'T UNDERSTAND WHY THIS PART HAS NOT BEEN RECALLED. *TR

NHTSA ODI #10228040

43,000 miles · Jan 23, 2008
Electrical System

TL*THE CONTACT OWNS A 2003 SATURN VUE. WHEN THE KEY WAS PLACED IN THE IGNITION, THE KEY WOULD NOT TURN UNTIL SEVERAL MINUTES LATER. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 43,000 AND CURRENT MILEAGE WAS 43,300.

NHTSA ODI #10215802

76,420 miles · Dec 23, 2007
Electrical SystemPower Train

SATURN 2003 VUE WITH VTI TRANSMISSION WAS PURCHASED NEW IN 10/02. AT 76,000 MILES WHEN ACCELERATING TO GET ON HIGHWAY, THE RPM'S WERE ROARING AND THE SPEEDOMETER WAS DROPPING. PULLED ON SHOULDER AND WAS ABLE TO DRIVE CAR AT 30 MPH A FEW MILES TO THE SATURN CREVE COEUR DEALER, WHO MET US GETTING OUT OF THE CAR, AND TOLD US HE C…

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SATURN 2003 VUE WITH VTI TRANSMISSION WAS PURCHASED NEW IN 10/02. AT 76,000 MILES WHEN ACCELERATING TO GET ON HIGHWAY, THE RPM'S WERE ROARING AND THE SPEEDOMETER WAS DROPPING. PULLED ON SHOULDER AND WAS ABLE TO DRIVE CAR AT 30 MPH A FEW MILES TO THE SATURN CREVE COEUR DEALER, WHO MET US GETTING OUT OF THE CAR, AND TOLD US HE COULD NOT EVEN LOOK AT OUR CAR TO GO SOMEWHERE ELSE! DROVE SIDES STREETS 30 MPH TO SOUTH COUNTY SATURN DEALER WHERE PURCHASED. AFTER TEST DRIVING THEY STATED THEY THOUGHT THE RANGE SWITCH WAS BAD. NO LONGER UNDER EXTENDED WARRANTY IT WOULD COST $452 TO REPLACE. AFTER READ ABOUT OTHERS COMPLAINTS ON THIS SITE, AND HAVING NEVER HEARD OF A RANGE SWITCH I AM LEARY OF SPENDING THE $452 ONLY TO HAVE THEM TELL ME THE NEXT TIME IT HAPPENS THAT THE TRANSMISSION WILL NEED TO BE REPLACED. RECENTLY HAD PROBLEMS WITH IGNITION STICKING WHEN TURNING THE KEY. THEY TOLD ME IT WAS SOME SWITCH THEN TOO AND THE NEXT DAY IT DID THE SAME THING. THEN I WAS TOLD THAT I NEEDED A WHOLE NEW IGNITION AFTER THEY HELD THE KEY AND GROUND IT DOWN! I DO NOT TRUST THEM. CAR HAS NOT HAD A PROBLEMS THE PAST FEW DAYS. I WILL NEVER BUY ANOTHER SATURN! *TR

NHTSA ODI #10212607

82,400 miles · Dec 2, 2007
Electrical SystemPower Train

2003 SATURN VUE, AWD, V6,UPON PULLING OUT OF INTERSECTION, ACCELERATING, AUTOMATIC TRANSMISSION NOT UP SHIFTING ON ACCELERATING. LOSS OF POWER. ENGINE ACCELS BUT VEHICLE MOVEMENT SLOWS. TRANSMISSION DOES NOT ENGAGE. DEALERSHIP STATES THAT THE COMPUTER NEEDS TO BE "DUMMIED UP". VEHICLE IS NOT USE TO A DIFFERENT DRIVER. CAN N…

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2003 SATURN VUE, AWD, V6,UPON PULLING OUT OF INTERSECTION, ACCELERATING, AUTOMATIC TRANSMISSION NOT UP SHIFTING ON ACCELERATING. LOSS OF POWER. ENGINE ACCELS BUT VEHICLE MOVEMENT SLOWS. TRANSMISSION DOES NOT ENGAGE. DEALERSHIP STATES THAT THE COMPUTER NEEDS TO BE "DUMMIED UP". VEHICLE IS NOT USE TO A DIFFERENT DRIVER. CAN NOT PULL OUT OF INTERSECTION FAST. GOOD CAR FOR VERY VERY SLOW PERSON.. NOT "VTI" TRANSMISSION. DEALERSHIP HAS DUMMIED UP COMPUTER MANY TIMES. SEEMS TO HELP FOR A WHILE BUT AFTER A WHILE WE ARE JUST USE TO ACCELERATION SLOW TO LET THE TRANSMISSION SHIFT BEFORE APPLYING ADDITIONAL GAS PEDAL. REAR DRIVE UNIT GRINDING ON TURNING. DEALER STATES THAT THIS A KNOWN PROBLEM AND HAS A "KIT" READY WITH ALL PARTS NEEDED TO MAKE THE REPAIRS IN THE REAR END UNIT. PRICE IS OVER $1000.00... I WAS NOT REIMBURSED FOR ANY COSTS. FAILURE ON REAR UNIT OCCURRED AT 70,000 MILES. VEHICLE PURCHASED NEW AND MY WIFE DROVE, TILL 75,000 MILES. NOW I AM DRIVING THE VUE AND I WOULD LIKE TO ACCELERATE A LITTLE MORE QUICKLY OUT OF SOME INTERSECTION. SPARK PLUG FAILED AT 50,000 MILES. THEY ARE TO LAST TO 100,000 MILES. VERY EXPENSIVE REPAIR TO REPLACE THE SPARK PLUG, HAVE TO TEAR OFF THE TOP END OF INTAKE MANIFOLD TO GET TO IT. MANY EXPENSIVE REPLACEMENT GASKETS HAD TO BE REPLACED AND THE LABOR ALSO. I USED MY PERSONAL CERTIFIED MECHANIC TO SAVE SOME MONEY. BAD DESIGN. *TR

NHTSA ODI #10210631

82,000 miles · Nov 15, 2007
Electrical System

TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING 10 MPH, THE ENGINE VIBRATED AND THEN MISFIRED. THE VEHICLE DECELERATED TO 1 MPH AND THE CONTACT WAS UNABLE TO ACCELERATE. THE MECHANIC STATED THAT THE IGNITION CONTROL MODULE CAUSED THE FAILURE. THE MECHANIC REPLACED THE IGNITION CONTROL MODULE; HOWEVER, THE FAILURE CONTIN…

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TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING 10 MPH, THE ENGINE VIBRATED AND THEN MISFIRED. THE VEHICLE DECELERATED TO 1 MPH AND THE CONTACT WAS UNABLE TO ACCELERATE. THE MECHANIC STATED THAT THE IGNITION CONTROL MODULE CAUSED THE FAILURE. THE MECHANIC REPLACED THE IGNITION CONTROL MODULE; HOWEVER, THE FAILURE CONTINUED. THERE IS A RECALL FOR THE ELECTRICAL SYSTEM: IGNITION: MODULE (NHTSA CAMPAIGN ID NUMBER 03V231000) FOR THE 2000-2003 SATURN L-SERIES. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT FELT THAT HER VIN SHOULD BE INCLUDED. AS OF NOVEMBER 15, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 82,000. UPDATED 01-10-08. *KB THE COIL PACK WAS REPLACED WHICH DID NOT CORRECT THE PROBLEM. UPDATED 01/08/08

NHTSA ODI #10208988

Mileage unknown · Nov 13, 2007
Electrical SystemEquipmentFuel System, Gasoline

THIS CAR IS A PIECE OF CRAP. I CANNOT EVEN SELL IT BECAUSE PEOPLE WHOMEVER LOOK AT IT SAYS IT RUNS HORRIBLY. THE TRUCK DOESN'T ACCELERATE PROPERLY, THE GAS TANK FLOAT DOESN'T ALWAYS WORK, THERE'S A PROBLEM WITH THE KEY GETTING STUCK IN THE IGNITION WHEN YOU ATTEMPT TO START THE CAR (IF YOU CAN GET IT IN IT DOESN'T ALWAYS TURN)…

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THIS CAR IS A PIECE OF CRAP. I CANNOT EVEN SELL IT BECAUSE PEOPLE WHOMEVER LOOK AT IT SAYS IT RUNS HORRIBLY. THE TRUCK DOESN'T ACCELERATE PROPERLY, THE GAS TANK FLOAT DOESN'T ALWAYS WORK, THERE'S A PROBLEM WITH THE KEY GETTING STUCK IN THE IGNITION WHEN YOU ATTEMPT TO START THE CAR (IF YOU CAN GET IT IN IT DOESN'T ALWAYS TURN), IT MAKES GRINDING SOUNDS WHEN IT TURNS, THE CD PLAYER SCRATCHES YOUR CD'S, THERE ARE BURNING SMELLS FOR NO REASON .... ON AND ON AND ON. DON'T KNOW WHY THERE HAS NEVER BEEN A RECALL ON THIS VEHICLE. I CAN'T AFFORD TO FIX EVERYTHING THAT GOES ON WITH IT. IF ANYONE IS INTERESTED IN A CLASS ACTION SUIT PLEASE EMAIL ME AT. *TR

NHTSA ODI #10208817

69,550 miles · Nov 7, 2007
Air BagsElectrical System

THE SWITCH IN THE AIRBAG MODULE GETS STUCK AND THE HORN BLOWS CONTINUOUSLY AND WHEN IT WANTS TO; IT HAS FAILED FOR ME AT LEAST 6 TIMES IN ONE DAY BEFORE BURNING OUT THE HORN. THEN AFTER A BODY CONTROL MODULE WAS REPLACED (NOT NEEDED) AND THE HORN THE FOLLOWING TUESDAY THE HORN BEGAN TO BLOW OUT OF CONTROL AGAIN. I HAVE HAD TO DI…

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THE SWITCH IN THE AIRBAG MODULE GETS STUCK AND THE HORN BLOWS CONTINUOUSLY AND WHEN IT WANTS TO; IT HAS FAILED FOR ME AT LEAST 6 TIMES IN ONE DAY BEFORE BURNING OUT THE HORN. THEN AFTER A BODY CONTROL MODULE WAS REPLACED (NOT NEEDED) AND THE HORN THE FOLLOWING TUESDAY THE HORN BEGAN TO BLOW OUT OF CONTROL AGAIN. I HAVE HAD TO DISABLE THE HORN (A SAFETY FEATURE OF A CAR) TO KEEP FROM IT BLOWING MORE. *TR

NHTSA ODI #10208125

Official recalls

1

14V490000 · Electrical System:ignition

Aug 8, 2014

General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.

Consequence & remedy

Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.

Remedy: GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1-800-553-6000. GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE06006 · Timing Chain Failure

Opened Jan 24, 2006 · Closed Jun 6, 2006

Status: closed (inferred from source dates) · Engine And Engine Cooling

ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).

PE04052 · Rear Suspension Toe Control Link

Opened Jul 22, 2004 · Closed Nov 1, 2004

Status: closed (inferred from source dates) · Suspension; Suspension:rear

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

Additional source detail variants (2)

Suspension

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

Suspension:rear

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.