NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
124 reportsClear category filterMileage unknown · Mar 13, 2014
Electrical System
VEHICLE WOULD INEXPLICABLY AND WITHOUT WARNING COMPLETELY SHUT DOWN ,KILLING POWER TO ALL COMPONENTS. SOMETIMES IF YOU STOPPED AND PUT IT INTO PARK IT WOULD RESTART. OTHER TIMES IT WOULD TAKE A WHILE. MY MECHANIC WAS UNABLE TO REPLICATE THE PROBLEM. IT WAS QUITE ALARMING AND CAUSED ME TO GET RID OF THE VEHICLE A COUPLE MONTHS AF…
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VEHICLE WOULD INEXPLICABLY AND WITHOUT WARNING COMPLETELY SHUT DOWN ,KILLING POWER TO ALL COMPONENTS. SOMETIMES IF YOU STOPPED AND PUT IT INTO PARK IT WOULD RESTART. OTHER TIMES IT WOULD TAKE A WHILE. MY MECHANIC WAS UNABLE TO REPLICATE THE PROBLEM. IT WAS QUITE ALARMING AND CAUSED ME TO GET RID OF THE VEHICLE A COUPLE MONTHS AFTER BUYING IT AND ABSORBING A SUBSTANTIAL LOSS. *TR
NHTSA ODI #10568975
120,000 miles · Mar 11, 2014
Electrical SystemEngine
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1…
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TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. *TR
NHTSA ODI #10568565
93,000 miles · Feb 28, 2014
Electrical SystemEngine
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE HESITATED AND STALLED. THE CONTACT MENTIONED THAT ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE LOST COMPLETE ELECTRICAL POWER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILU…
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TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE HESITATED AND STALLED. THE CONTACT MENTIONED THAT ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE LOST COMPLETE ELECTRICAL POWER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 93,000.
NHTSA ODI #10566530
124,000 miles · Feb 26, 2014
Electrical System
WE HAVE HAD THE CAR NOT START A COUPLE OF TIMES. WHEN THE KEY IS PUT INTO THE IGNITION ON OUR VUE THE CAR DOESN'T WANT TO TURN OVER. AFTER TAKING IT TO A DEALER THE CAR WAS FOUND TO BE SENDING IMPROPER SIGNALS TO THE ENGINE THAT SHUT OFF THE FUEL PUMP AND WOULDN'T ALLOW THE CAR TO START. IT SEEMED THAT SWITCHING THE KE…
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WE HAVE HAD THE CAR NOT START A COUPLE OF TIMES. WHEN THE KEY IS PUT INTO THE IGNITION ON OUR VUE THE CAR DOESN'T WANT TO TURN OVER. AFTER TAKING IT TO A DEALER THE CAR WAS FOUND TO BE SENDING IMPROPER SIGNALS TO THE ENGINE THAT SHUT OFF THE FUEL PUMP AND WOULDN'T ALLOW THE CAR TO START. IT SEEMED THAT SWITCHING THE KEY OUT TO THE SECOND KEY THAT CAME WITH THE CAR IT WAS FIXED BUT ON 02/25 THE SAME ISSUES STARTED AGAIN AND THE CAR WILL START AND RUN FINE ONCE IT DECIDES TO TURN ON. AFTER SEEING THE RECALL INFORMATION FROM GM I BELIEVE THE ISSUE WE HAVE IS THE PRECURSOR TO THEY IGNITION ISSUE WITH THE OTHER 2003-2007 MODELS OF SATURNS. *TR
NHTSA ODI #10566014
Mileage unknown · Jan 15, 2014
Electrical SystemEngine
WHILE DRIVING THE CAR WILL RANDOMLY LOSE POWER, THE SECURITY LIGHT BLINKS 3 TIMES THEN THE CAR WILL EITHER REGAIN POWER OR SHUT OFF. *TR
NHTSA ODI #10560050
123,000 miles · Jun 24, 2013
Electrical System
I HAVE A SATURN VUE 2003 SOMEONE WAS SITTING IN PASSENGER THEY THOUGHT I HAD MY CAR IN PARK AND THEY TRIED TO OPEN THE DOOR AND WHEN I PUT MY CAR IN PARK THE PASSENGER DOOR WONT OPEN FROM INSIDE SO I WENT OUT AND TRIED TO OPEN THE PASSENGER FROM THE OUTSIDE. I WAS ABLE TO OPEN WITH THE REMOTE NOW I CAN'T GET IT TO OPEN WITH THE …
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I HAVE A SATURN VUE 2003 SOMEONE WAS SITTING IN PASSENGER THEY THOUGHT I HAD MY CAR IN PARK AND THEY TRIED TO OPEN THE DOOR AND WHEN I PUT MY CAR IN PARK THE PASSENGER DOOR WONT OPEN FROM INSIDE SO I WENT OUT AND TRIED TO OPEN THE PASSENGER FROM THE OUTSIDE. I WAS ABLE TO OPEN WITH THE REMOTE NOW I CAN'T GET IT TO OPEN WITH THE REMOTE IT HAS TO DO WITH SECURITY SYSTEM. *TR
NHTSA ODI #10521396
Mileage unknown · Jun 16, 2013
Electrical SystemPower Train
MUCH REGRET I EVER PURCHASED THIS SATURN VUE 2003, I LEFT MY HOME YESTERDAY WAS LEFT STRANDED IN THE ROAD AS THE TRANSMISSION STARTED FELT LIKE SKIPPING AND WHEN I HAD TO STOP FOR A VEHICLE COMING IN THE ROAD IT WOULDN'T DRIVE AT ALL! WOULDN'T GO IN GEAR FOR THE DRIVE OR REVERSE!! SO SOMEONE CALLED A SHERIFF. I THEN CALLED A FRI…
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MUCH REGRET I EVER PURCHASED THIS SATURN VUE 2003, I LEFT MY HOME YESTERDAY WAS LEFT STRANDED IN THE ROAD AS THE TRANSMISSION STARTED FELT LIKE SKIPPING AND WHEN I HAD TO STOP FOR A VEHICLE COMING IN THE ROAD IT WOULDN'T DRIVE AT ALL! WOULDN'T GO IN GEAR FOR THE DRIVE OR REVERSE!! SO SOMEONE CALLED A SHERIFF. I THEN CALLED A FRIEND WHO HAD TO COME AND PUSH VEHICLE OUT OF ROAD TRAFFIC. THIS TRANSMISSION WAS REPLACED IN 2010 IT'S AS IF IT WAS NEVER DONE! THIS IS MY ONLY MEANS OF TRANSPORTATION FOR WORK SO NEEDLESS TO SAY I AM OUT OF WORK YESTERDAY, AND TODAY!!! CALLING SATURN SERVICE AT 7:30 AM SURE THEY ARE GOING TO JUMP RIGHT ON IT (SARCASM). THE PAST MONTH THE ELECTRICAL WILL BLINK ON AND OFF. THEN AFTER A WHILE OF DRIVING IT GOES COMPLETELY OUT. UNTIL THE NEXT DRIVE THEN THE BLINKING STARTS. I HOPE NO ONE HAS A YOUNG NEW DRIVER ATTEMPTING TO DRIVE THESE VEHICLES. THEY ARE BY NO MEANS SAFE!!! MY 16 YEAR OLD DAUGHTER WOULDN'T HAVE BEEN ABLE TO HANDLE WHAT I WENT THROUGH WITH THIS VEHICLE YESTERDAY. IT WOULD HAVE PUT A YOUNG FEMALE AT RISK!!! I DO NOT HAVE THOUSANDS OF DOLLARS TO SINK INTO THIS VEHICLE I STILL OWE $7,000 ON AN UNDRIVEABLE VEHICLE. I AM A HOMEOWNER WITH A MORTGAGE AND A SINGLE PARENT THAT WORK HOURS HAVE BEEN CUT BACK DRASTICALLY AT WORK. I DIDN'T KNOW ABOUT THE LAWSUIT UNTIL NOW I NOW UNDERSTAND WHY WHEN I WENT TO TRY AND TRADE THIS VEHICLE A FEW MONTHS BACK TO NO AVAIL MAKES SENSE NOW WHY NO CAR DEALER WANTED THIS VEHICLE!!! EVERYTHING MAKES SENSE WHY NO ONE WOULD TRADE! I HAVE ALWAYS BEEN ABLE TO TRADE VEHICLES UNTIL NOW. THIS IS MY LAST GM VEHICLE. TO SAY THE LEAST. I HAVE NO FAMILY HERE TO HELP WITH MY PROBLEM SO I AM CERTAINLY OPEN FOR SUGGESTIONS SHOULD SOMEONE HAVE ANY??? THANKS *TR
NHTSA ODI #10520007
Mileage unknown · Feb 3, 2013
Air BagsElectrical SystemSteering
I NOTICE THE BEGINNING OF THE WEEK WHEN I STARTED MY CAR THE AIR BAG LIGHT AND THE SERVICE ENGINE LIGHT REMAINED ON IN MY VEHICLE. I CALLED MY MECHANIC IMMEDIATELY AND HE TOLD ME THAT SEEMED BE BE A WIRING OR MECHANICAL ISSUE WITH THE VEHICLE. HE STATED THAT SATURN DID HAVE A RECALL ON THE VEHICLE FOR THIS ISSUE AND I NEEDED T…
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I NOTICE THE BEGINNING OF THE WEEK WHEN I STARTED MY CAR THE AIR BAG LIGHT AND THE SERVICE ENGINE LIGHT REMAINED ON IN MY VEHICLE. I CALLED MY MECHANIC IMMEDIATELY AND HE TOLD ME THAT SEEMED BE BE A WIRING OR MECHANICAL ISSUE WITH THE VEHICLE. HE STATED THAT SATURN DID HAVE A RECALL ON THE VEHICLE FOR THIS ISSUE AND I NEEDED TO GET A HOLD OF SOMEONE IMMEDIATELY. THAT IS WHY I AM FILING HIS COMPLAINT ASKING FOR IMMEDIATE ASSISTANCE WITH THE CRITICAL ISSUE WITH MY VEHICLE. PLEASE IF SOMEONE CAN CONTACT IMMEDIATELY. *TR
NHTSA ODI #10496249
135,000 miles · Aug 1, 2012
Electrical SystemExterior LightingFire
WHILE RETURNING ON A TRIP AND USING THE TURN SIGNAL NORMALLY, THERE WERE SEVERAL INCIDENTS IN WHICH THE TURN SIGNAL SOUNDED LIKE IT WAS WORKING AT ABOUT TWICE THE NORMAL RATE, HOWEVER THERE WAS NO INDICATION THAT THE TURN LIGHTS WERE COMING ON. ON ONE PARTICULAR INSTANCE, WHEN THIS HAPPENED, THE TURN SIGNAL GOT EXTREMELY WARM TO…
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WHILE RETURNING ON A TRIP AND USING THE TURN SIGNAL NORMALLY, THERE WERE SEVERAL INCIDENTS IN WHICH THE TURN SIGNAL SOUNDED LIKE IT WAS WORKING AT ABOUT TWICE THE NORMAL RATE, HOWEVER THERE WAS NO INDICATION THAT THE TURN LIGHTS WERE COMING ON. ON ONE PARTICULAR INSTANCE, WHEN THIS HAPPENED, THE TURN SIGNAL GOT EXTREMELY WARM TO THE TOUCH AND SMOKE WAS OBSERVED COMING FROM THE SWITCH. THERE WERE SEVERAL SUBSEQUENT INCIDENTS DURING THIS TRIP AND ON SUBSEQUENT DAYS, BUT ONLY THE ONE IN WHICH THE SWITCH ACTUALLY SMOKED (WHICH IS WHY I INDICATED A FIRE ABOVE). WHEN I CALLED SATURN (GM DEALERSHIP) ABOUT THIS, THEY MENTIONED THAT A SIMILAR SWITCH WAS UNDER RECALL, BUT NOT THIS ONE. AFTER HAVING REPLACED THE TURN SIGNAL SWITCH, I HAD ASKED IF SATURN WANTED THE DEFECTIVE UNIT. SURPRISINGLY, SATURN DIDN'T SEEM TOO CONCERNED AND ASKED ME TO CONTACT THE DEALERSHIP. THE DEALERSHIP, IN TURN, TOLD ME THAT ALL THEY COULD DETERMINE IS THAT THERE WAS A PROBLEM WITH THE SWITCH AND TO CONTACT SATURN CUSTOMER SERVICE. I AM QUITE CERTAIN THAT IF WE HADN'T CORRECTED THE ISSUE (WHICH IS DIFFICULT TO DESCRIBE) THAT A MORE DANGEROUS SITUATION COULD'VE BEEN CAUSED, AND THAT THIS SWITCH DESIGN IS FAULTY AND MAY POSE A SAFETY (THERMAL) CONCERN. I HAVE KEPT THE OLD SWITCH AND WILL GLADLY PROVIDE IT TO NHTSA IF REQUESTED TO DO SO. I DIDN'T FEEL IT SAFE TO KEEP USING THE OLD SWITCH, AND WHILE THE COST WAS RATHER MINIMAL TO HAVE IT REPLACED, I'M SURPRISED THAT SATURN DIDN'T OFFER TO REIMBURSE ME AND AS I STATED PREVIOUSLY, DIDN'T REQUEST THE FAULTY PART TO BE RETURNED. I HAVE NOT HAD ANY SIMILAR INCIDENTS SINCE REPLACING THE SWITCH, WHICH CERTAINLY CORRECTED IT. THE PART NUMBER LISTED ON THE OLD SWITCH IS SHOWN AS BEING AR339790736/22679804. IN ORDER TO NOT CAUSE THE SWITCH TO GO INTO THE MODE DESCRIBED ABOVE, IT WAS BEST TO NOT USE THE TURN SIGNAL ANY MORE THAN POSSIBLE. *TR
NHTSA ODI #10468774
166,000 miles · May 8, 2012
Electrical SystemEngine And Engine CoolingCrash
I WAS REAR ENDED ON MARCH 19TH IN SPRINGDALE ARKANSAS. I WAS PARKED AT A STOP LIGHT WHEN A CAR REAR ENDED ME. THE DRIVER DID NOT HAVE INSURANCE AND HIS NAME WAS [XXX] ADDRESS ON THE ACCIDENT REPORT WAS[XXX]. THE VEHICLE WAS A MITSUBISHI MIRAGE LICENSE PLATE 551 RKZ AND DRIVERS LICENSE NUMBER [XXX]. THE OFFICERS NAME WAS [XXX].…
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I WAS REAR ENDED ON MARCH 19TH IN SPRINGDALE ARKANSAS. I WAS PARKED AT A STOP LIGHT WHEN A CAR REAR ENDED ME. THE DRIVER DID NOT HAVE INSURANCE AND HIS NAME WAS [XXX] ADDRESS ON THE ACCIDENT REPORT WAS[XXX]. THE VEHICLE WAS A MITSUBISHI MIRAGE LICENSE PLATE 551 RKZ AND DRIVERS LICENSE NUMBER [XXX]. THE OFFICERS NAME WAS [XXX]. I RECEIVED THE LETTER FROM THE INSURANCE COMPANY PROGRESSIVE STATING THAT HE DID NOT HAVE INSURANCE. THE FOLLOWING DAY AFTER THE ACCIDENT ON THE WAY HOME MY SERVICE ENGINE LIGHT, OIL LIGHT AND SEVERAL OTHER LIGHTS FLASHED. THERE WAS A LOUD POPPING NOISE AND BLACK SMOKE CAME POURING OUT AND EVERYTHING SHUT DOWN. I HAVE SINCE NOTICED THERE IS A RECALL FOR THIS SAME THING BUT WAS TOLD IT IS NOT FOR MY SPECIFIC VIN NUMBER. I AM ARGUING WITH THE INSURANCE COMPANY BECAUSE THEY REFUSE TO REPAIR THE ENGINE PART WHICH THEY SAID WAS NOT DUE TO THE ACCIDENT. I THINK THE IMPACT FROM THE WRECK KNOCKED THE OIL FILLER CAP OFF BECAUSE WHEN THE GEICO ADJUSTERS HAD THE CAR THEY COULD NOT FIND IT. I FOUND THE OIL FILLER CAP DOWN IN THE FRONT BETWEEN THE FRONT OF THE ENGINE AND FRONT OF THE CAR. OIL WAS ALL OVER THE ENGINE AND SEIZED FROM WHAT THE GEICO ADJUSTERS SAID. I AM PLACING A COMPLAINT WITH THE INSURANCE COMMISSIONER ON GEICO FOR NOT PICKING ME UP FOR ROAD SIDE ASSISTANCE, TAKING TO LONG TO REPAIR THE BUMPER, NOT KNOWING WHAT THEY ARE DOING TAKING SO LONG TO BE ABLE TO REPAIR THE CAR. THEY TRIED CHARGING ME A $500 DEDUCTIBLE WHEN I HAD UNINSURED AND UNDERINSURED MOTORISTS AND SEVERAL OTHER ISSUES WITH THEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10457789
NHTSA investigations
2PE06006 · Timing Chain Failure
Opened Jan 24, 2006 · Closed Jun 6, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling
ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).
PE04052 · Rear Suspension Toe Control Link
Opened Jul 22, 2004 · Closed Nov 1, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Additional source detail variants (2)
Suspension
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.