NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
124 reportsClear category filter33,800 miles · Aug 8, 2007
Electrical System
IGNITION SWITCH/CONTROL "LOCKS" WHEN EXITING THE VEHICLE, AND THEN IS EXTREMELY DIFFICULT TO UNLOCK, WHILE ATTEMPTING TO START THE CAR .... VUE IS 4 YEARS OLD, WITH 33,000 MILES... VEHICLE HAS DONE THIS SINCE THE FIRST DAY I OWNED IT. COMPLAINED TO DEALERSHIP A YEAR AGO, DURING ROUTINE MAINTENANCE CHECK, AND WAS TOLD THAT I MUST…
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IGNITION SWITCH/CONTROL "LOCKS" WHEN EXITING THE VEHICLE, AND THEN IS EXTREMELY DIFFICULT TO UNLOCK, WHILE ATTEMPTING TO START THE CAR .... VUE IS 4 YEARS OLD, WITH 33,000 MILES... VEHICLE HAS DONE THIS SINCE THE FIRST DAY I OWNED IT. COMPLAINED TO DEALERSHIP A YEAR AGO, DURING ROUTINE MAINTENANCE CHECK, AND WAS TOLD THAT I MUST BE YANKING THE STEERING WHEEL TO THE LEFT INTO "LOCK" POSITION WHILE GETTING OUT OF THE CAR! SERIOULY, IF IT WAS THAT DIFFICULT TO TURN THE KEY IN THE IGNITION WHILE STARTING IT, DO THEY THINK I WOULD DELIBERATELY DO THIS? IGNITION SWITCH/CONTROL COMPLETELY FAILED 8/7. HAD TO CALLED AAA TWICE FOR HELP; FIRST TIME THE TOW TRUCK DRIVER BANGED ON THE KEY WHILE IT WAS IN THE IGNITION AND IT UNLOCKED...SAID HE SEES THIS ALL OF THE TIME AND THAT THE CONTROL WAS PROBABLY GOING OUT. I CALLED DEALERSHIP AND MADE AN APPT. TO TAKE IT IN, TO BE CHECKED. SECOND TIME, SAME DAY @10 PM....AGAIN AAA DRIVER HAD TO BANG ON THE KEY, TO GET IT UNLOCKED...IMMEDIATELY DROVE IT TO THE DEALERSHIP AND LEFT IT IN THEIR DRIVEWAY TO SERVICE IN THE MORNING. AWAITING CALL ON COST OF REPAIRS.. MORE THAN LIKELY OUT OF WARRANTY NOW. MY SATURN L300 SEDAN, DID THE SAME THING .....TRADED IT FOR THE VUE WHEN MY LEASE WAS UP. A CO-WORKER SAYS HIS ION DOES IT, AND HIS DAUGHTER'S OLDER MODEL L200 HAS ALWAYS DONE THIS .... *TR
NHTSA ODI #10198828
27,000 miles · May 31, 2007
Electrical SystemSteering
TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE CAN BE DRIVEN, BUT HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CONTACT STATED THE GAUGES DID NOT FUNCTION PROPERLY. THE PURCHASE DATE AND CORRECT VIN WERE UNKNOWN. THE CURRENT AND FAILURE …
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TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE CAN BE DRIVEN, BUT HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CONTACT STATED THE GAUGES DID NOT FUNCTION PROPERLY. THE PURCHASE DATE AND CORRECT VIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 27,000. UPDATED 02/01/08. *LJ THE CONSUMER STATED A/C, HORN, WINDSHIELD WIPERS, INTERNAL LIGHTS, AND ODOMETER ALL WERE INOPERABLE. THE CONSUMER STATED AUSTIN SATURN TRIED TO TIGHTEN THE FUSE BLOCK BOLTS, BUT IT WAS ACTUALLY WORSE AFTERWARDS. THEY REPLACED THE BCM FOR HALF PRICE. UPDATED 02/01/08 *TR
NHTSA ODI #10192107
50,101 miles · Mar 29, 2007
Air BagsElectrical SystemPower Train
FAILED VTI TRANSMISSION..STARTED ON 12/03/03 WITH 9199 MILES. REDUCED POWER LIGHT, CAR WOULD NOT GO WHEN PLACED IN GEAR, FIX-CODE P0107, MAP SENSOR LOW CIRCUIT VOLTAGE TRANSMISSION CONTROL SYSTEM ON 6/28/04 WITH N14807 MILES. WRENCH LIT, SATURN ALLEGEDLY NOT FOUND ON 12-02-04 WITH 20178 MILES NOT PROPERLY SHIFTING,WRENCH L…
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FAILED VTI TRANSMISSION..STARTED ON 12/03/03 WITH 9199 MILES. REDUCED POWER LIGHT, CAR WOULD NOT GO WHEN PLACED IN GEAR, FIX-CODE P0107, MAP SENSOR LOW CIRCUIT VOLTAGE TRANSMISSION CONTROL SYSTEM ON 6/28/04 WITH N14807 MILES. WRENCH LIT, SATURN ALLEGEDLY NOT FOUND ON 12-02-04 WITH 20178 MILES NOT PROPERLY SHIFTING,WRENCH LIGHT,FIXED. DTC B2707 INTO SHIFT LOCK TRANSMISSION ON 6/30/05 WITH 27797 MILES SES LIGHT, NOT FOUND. ON 7/17/06 WITH 48664 MI.LES WONT SHIFT GEARS. FIX TOTAL REBUILD AS PER SATURN EXTENDED WARRANTY. ON 11/21/06 4WITH 8664 MILES NOT SHIFTING , STOPPED, THEN WENT INTO HEAVY TRAFFIC. WOULD NOT GO IN REVERSE, FIX ED AGAIN. ON 3/10/07 WITH 50107 MILES STOPPED IN HEAVY TRAFFIC THEN WENT. INTERMITENTLY SHOOK IN HEAVY TRAFFIC WHEN AT OPERATING TEMPERATURES. AS PER SATURN NOT FOUND. ALSO, AIR BAG/HORN ISSUES, ON 1/31/06 WITH 38441 MILES AIR BAG LIGHT WAS ON. .SATURN ALLEDGED NOT FOUND ON 4/10/06, AND ON 41040 MILES AGAIN AIR BAG LI, AS PER SATURN DTCB1800472,,DTCB1001, REPLACED MODUAL ASSEMBLY.WAS CHARGED $578.40 .AFTER THAT HORN WAS GOING ON OWN , ASSUMED WAS PART OF ALARM SYSTEM . HORN BURNED OUT, AND SATURN WANTA ABOUT $1500 TO REPAIR WHEN THERE IWAS A AN ADMITTED DESIGN FLAW. ALARM SYSTEM WAS VERIFIED BY OUTSIDE SOURCE OPERATIONAL, NOT EVEN SURE IF AIR BAG WILL DEPLOY IN AN ACCIDENT.*AK
NHTSA ODI #10186458
39,180 miles · Mar 17, 2007
Air BagsElectrical System
IT STARTED WITH HAVING STRANGE CLICKING IN THE TURN SIGNALS. THEN THE TEMP LIGHT WOULD COME ON AND THE NEEDLE WOULD BURY ITSELF INTO THE RED PORTION OF THE DIAL. WE NOTICED NO SMELL OR PROBLEMS WITH DRIVING THE CAR AND THE RADIATOR AND COOLANT RESEVIOR CHECKED OUT TO BE FINE. NEXT CAME THE OIL LIGHT ON AFTER WE HAD ALREADY HAD T…
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IT STARTED WITH HAVING STRANGE CLICKING IN THE TURN SIGNALS. THEN THE TEMP LIGHT WOULD COME ON AND THE NEEDLE WOULD BURY ITSELF INTO THE RED PORTION OF THE DIAL. WE NOTICED NO SMELL OR PROBLEMS WITH DRIVING THE CAR AND THE RADIATOR AND COOLANT RESEVIOR CHECKED OUT TO BE FINE. NEXT CAME THE OIL LIGHT ON AFTER WE HAD ALREADY HAD THE OIL CHANGED. THEN THE AIR BAG LIGHT WOULD STAY ON LONGER AFTER STARTING THE CAR. THEN AS SUDDENLY AS THINGS STARTED, EVERYTHING WENT BACK TO NORMAL EXCEPT THE TURN SIGNALS. A FEW WEEKS LATER IT BEGAN. THIS TIME WITH THE HORN GETTING STUCK, THEN THE SERVICE LIGHT COMING ON AND STAYING ON ALONG WITH THE OIL LIGHT. THEN THE AIRBAG LIGHT STARTED STAYING ON LONGER AND LONGER. BY THIS TIME IT IS WINTER AND I'M HEARING STRANGE SOUNDS FROM THE FRONT OF THE CAR. ONE DAY WE NOTICE THE HORN IS NO LONGER WORKING AND THE FRONT END SOUND LIKE IT'S GOING TO FALL OFF. WE'RE AFRAID TO USE THE HEATER DEFROSTER TOO MUCH FOR FEAR THE CAR MAY OVER HEAT. I TAKE THE VEHICLE IN FOR OIL CHANGE AND DIAGNOTIC. IT WAS NOT BOUGHT AT A SATURN DEALER. I AM TOLD THAT THE HOUSING FOR THE OIL FILTER IS BROKEN AND NEEDS REPLACING. I PAY FOR HALF OF THAT. I NEED NEW LINKS IN THE FRONT. THE HORN WORKS. THE TEMP GAUGE IS GOING INTO THE RED. AFTER I EXPLAINED WHAT WAS GOING ON WITH THE GAUGES. IT WAS SUGGESTED I TAKE IT TO A SATURN DEALER. I WENT TO MY LOCAL SATURN DEALER AND THEY REPLACED THE FRONT LINKS. THEY DIAGNOSED THE OTHER PROBLEMS AS: AIRBAG STEER WHEEL CONTACTS COLLAPSED - $800.00, SHORTED BCM- $449.00, HORN SHORTED- $101.00, FUSE BLOWN-$23.60, NOT INCLUDING LABOR. SPOKE WITH SATURN CORP, THEY HAVE AGREED TO PAY $500.00 TOWARD REPAIR OF AIRBAG AS LONG AS WE GO TO THE SATURN DEALER. PRESENTLY WE'RE SEEKING MONETARY ASSISTANCE FROM THE SELLING DEALERSHIP WHICH HAS MOVED OVER 50 MILES AWAY. THIS CASE IS STILL PENDING.
NHTSA ODI #10185375
40,050 miles · Jan 17, 2007
Electrical System
HORN WAS ALWAYS HARD TO HONK. I HONKED THE HORN AND IT WOULDN'T STOP. I HAD TO REMOVE THE FUSE TO GET IT TO STOP. I TOOK IT TO SATURN AND THEY SAID IT WOULD COST $889 TO FIX. THE HORN AND AIRBAG ARE IN THE SAME MODULE. I'VE SEEN TOO MANY COMPLAINTS ABOUT THIS AND I REFUSE TO HAVE TO PAY TO FIX A MANUFACTURER DEFECT. *JB
NHTSA ODI #10178971
27,000 miles · Oct 19, 2006
Electrical System
HORN STARTS BLOWING WHEN CAR IS PARKED AND OFF. THIS HAS HAPPENED 3 TIMES. DEALER SAYS DEFECT IN THE HORN MODULE BEHIND STEERING WHEEL AIR BAG. DEALER SAYS THIS IS A COMMON PROBLEM BUT WILL NOT FIX AS A RECALL. THEY WANT TO CHARGE ME OVER $750 TO FIX. I DECLINED. *NM
NHTSA ODI #10171377
46,000 miles · Sep 24, 2006
Electrical System
THE HORN ON MY 2003 2WD SATURN VUE HAS MALFUNCTIONED AND IS NON-OPERATIONAL. ONE DAY, WHILE THE CAR WAS PARKED AND TURNED OFF, THE HORN ACTIVATED BY ITSELF AND WOULD NOT SHUT OFF. THE HORN WOUND UP DYING COMPLETELY AND NOW THE HORN, RELAY, FUSES, AND WIRING ALL NEED TO BE REPLACED. THE HORN ACTIVATOR IS LOCATED INSIDE THE AIR…
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THE HORN ON MY 2003 2WD SATURN VUE HAS MALFUNCTIONED AND IS NON-OPERATIONAL. ONE DAY, WHILE THE CAR WAS PARKED AND TURNED OFF, THE HORN ACTIVATED BY ITSELF AND WOULD NOT SHUT OFF. THE HORN WOUND UP DYING COMPLETELY AND NOW THE HORN, RELAY, FUSES, AND WIRING ALL NEED TO BE REPLACED. THE HORN ACTIVATOR IS LOCATED INSIDE THE AIRBAG UNIT INSIDE THE STEERING WHEEL UNIT. THE HORN ACTIVATOR IS COVERED BY A COPPER PROTECTIVE PLATE WHICH DEFORMS OVER TIME DUE TO THE DRIVER HAVING TO PRESS EXETREMELY HARD ON THE HORN BUTTONS TO ACTIVATE THE HORN. WHEN THE COPPER PLATE BECOMES DEFORMED, THE HORN ACTIVATES AND IS UNABLE TO BE DEACTIVATED UNLESS THE MAIN FUSE FOR THE HORN IS PULLED. IN MY CAR, THE FUSE WAS NOT ABLE TO BE LOCATED AND PULLED IN TIME, LEADING TO THE UNIT FAILURE. NOW I HAVE NO HORN AND THE DEALERSHIP WANTS TO CHARGE $750 TO REPLACE THE UNIT. FROM WHAT I'VE READ ON SATURN FORUMS ON THE WEB, THIS IS A COMMON PROBLEM FOR THIS MAKE/MODEL/YEAR DUE TO A DESIGN DEFECT IN THE HORN UNIT. DESPITE THE FACT THAT SO MANY PEOPLE HAVE HAD THIS ISSUE (SOME MORE THAN ONCE), GM HAS REFUSED TO ISSUE A RECALL. *NM
NHTSA ODI #10169152
35,000 miles · Aug 16, 2006
Electrical SystemFuel System, OtherPower Train
WHEN STOPPING THE VEHICLE AND SITTING STILL FOR A FEW SECONDS, THERE IS A LOUD THUMPING SOUND (OCCURRING THREE OR FOUR TIMES) FROM THE REAR OF THE VEHICLE (SOUNDS SIMILAR TO A LOOSE FUEL TANK BAFFLE). THE DEALER STATED THEY WEREN'T AWARE OF ANY FIX FOR THIS PROBLEM, THOUGH THEY TRIED A COUPLE OF IDEAS. WHILE I'VE FOUND THIS ON S…
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WHEN STOPPING THE VEHICLE AND SITTING STILL FOR A FEW SECONDS, THERE IS A LOUD THUMPING SOUND (OCCURRING THREE OR FOUR TIMES) FROM THE REAR OF THE VEHICLE (SOUNDS SIMILAR TO A LOOSE FUEL TANK BAFFLE). THE DEALER STATED THEY WEREN'T AWARE OF ANY FIX FOR THIS PROBLEM, THOUGH THEY TRIED A COUPLE OF IDEAS. WHILE I'VE FOUND THIS ON SEVERAL WEBSITES ONLINE, NOBODY SEEMS TO KNOW THE CAUSE. EVERYONE SEEMS TO LIVE WITH THE PROBLEM. IT'S DIFFICULT TO DIAGNOSE AS IT SEEMS INTERMITTANT, BUT HAPPENS ON AVERAGE ONCE PER DAY. BEING THAT THIS SEEMS TO BE EMINATING FROM THE FUEL SYSTEM, I THINK THAT SATURN SHOULD TAKE THIS ISSUE MORE SERIOUSLY, AND MORE THAN LIKELY THIS IS SOMETHING THEY CAN CORRECT BY REPLACING THE FUEL TANK, I FEEL THAT THEY JUST DON'T WANT THAT EXPENSE. ALSO, I WOULD LIKE TO TAKE THE OPPORTUNITY TO COMPLAIN ABOUT THE HORN SWITCH, AS IT IS EXTREMELY DIFFICULT TO OPERATE IN A PANIC SITUATION, WHICH IS WHAT IT IS DESIGNED TO BE USED IN. LASTLY, I BELEIVE THAT NHTSA SHOULD INVESTIGATE THE AWD SYSTEM ON THESE VEHICLES. I'VE DONE MY OWN TESTS AND I HAVE TO SAY I AM SURPRISED ABOUT HOW EASILY IT IS TO LOOSE CONTROL OF THE VEHICLE IN LIGHT SNOW. WHEN THE REAR COMES ON, IF THE ENGINE IS REVVING HIGH, IT CAN SPIN THE VEHICLE AROUND LIKE A TOP.
NHTSA ODI #10165605
Mileage unknown · Aug 9, 2006
Electrical SystemEngine And Engine CoolingEquipment
2003 SATURN VUE FAILED TO START. *KB THE VEHICLE MADE SQUEAKING NOISES WHEN THE CONSUMER MADE A RIGHT TURN, IN ADDITION TO VARIOUS OTHER RUMBLINGS. THE CONSUMER EXPERIENCED PROBLEMS WITH THE ROTORS, BEARINGS AND TRANSMISSION. A SPECIAL WHEEL BEARING HAD TO BE ORDERED AS WELL AS A SPECIAL SIDE COVER AND HARDWARE FOR THE TRANSMI…
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2003 SATURN VUE FAILED TO START. *KB THE VEHICLE MADE SQUEAKING NOISES WHEN THE CONSUMER MADE A RIGHT TURN, IN ADDITION TO VARIOUS OTHER RUMBLINGS. THE CONSUMER EXPERIENCED PROBLEMS WITH THE ROTORS, BEARINGS AND TRANSMISSION. A SPECIAL WHEEL BEARING HAD TO BE ORDERED AS WELL AS A SPECIAL SIDE COVER AND HARDWARE FOR THE TRANSMISSION. THE COOLANT SWITCH WAS DEFECTIVE. THE REAR WIPERS WOULD STICK. THE GAS GAUGE WOULD ONLY READ 3/4 FULL. THE AIR CONDITION STOPPED WORKING AND THE HOT AND COLD KNOB DID NOT GO ALL THE TO COOL. THE STARTER WAS REPLACED WHICH WAS THE REASON THE VEHICLE WASN'T STARTING. THE TRANSFER CASE SEAL WAS REPLACED. *JB
NHTSA ODI #10165813
52,600 miles · Apr 17, 2006
Electrical System
COMPUTER FAILED ON 2003 SATURN VUE (4-CYL VTI VERSION) CAUSING GAUGES AND SYSTEM LIGHTS TO BLINK AND FLUCTUATE UNCONTROLLABLY. ADDITIONALLY, DOOR LOCKS WERE TURNED ON AND OFF REPEATEDLY. I HAD DIFFICULTY EXITING THE VEHICLE ONCE AT THE DEALERSHIP BECAUSE OF THE LOCKS. INCIDENT OCCURRED WHILE DRIVING IN ON HIGHWAY AT 58 MPH. MILE…
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COMPUTER FAILED ON 2003 SATURN VUE (4-CYL VTI VERSION) CAUSING GAUGES AND SYSTEM LIGHTS TO BLINK AND FLUCTUATE UNCONTROLLABLY. ADDITIONALLY, DOOR LOCKS WERE TURNED ON AND OFF REPEATEDLY. I HAD DIFFICULTY EXITING THE VEHICLE ONCE AT THE DEALERSHIP BECAUSE OF THE LOCKS. INCIDENT OCCURRED WHILE DRIVING IN ON HIGHWAY AT 58 MPH. MILEAGE OF VEHICLE IS 52,600. DEALERSHIP REPLACED COMPUTER -- PROBLEM WAS NOT UNDER WARRANTY. *NM
NHTSA ODI #10155490
NHTSA investigations
2PE06006 · Timing Chain Failure
Opened Jan 24, 2006 · Closed Jun 6, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling
ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).
PE04052 · Rear Suspension Toe Control Link
Opened Jul 22, 2004 · Closed Nov 1, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Additional source detail variants (2)
Suspension
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.