2002 Saturn Sl

TL*THE CONTACT OWNS A 2002 SATURN SL. WHEN THE CONTACT PLACED THE KEY IN THE IGNITION, IT WOULD JAM AND NOT TURN TO THE ACCESSORY POSITION. HE DESCRIBED THE IGNITION LOCK AS "FROZEN". AFTER REFERENCING THE OWNER'S MANUAL, THE CONTACT JIGGLED THE STEERING WHEEL AND KEY, BUT STILL WAS UNABLE TO TURN THE IGNITION. THE IGNITION LOCK CYLINDER (OR TUMBLER) WAS DEFECTIVE ACCORDING TO A MECHANIC. THE MANUFACTURER WAS AWARE OF THE ISSUE, BUT OFFERED NO ASSISTANCE. THE DEALER HAS NOT BEEN NOTIFIED. THE CONTACT HAD AN EXTENDED WARRANTY, WHICH LAPSED ON MAY 30, 2008. THE CURRENT MILEAGE WAS 45,302 AND FAILURE MILEAGE WAS APPROXIMATELY 45,000. UPDATED 08/04/08. *LJ THE MECHANIC REPLACED THE IGNTION LOCK CYLINDER. UPDATED 08/06/08

TL*THE CONTACT OWNS A 2002 SATURN SL1. WHENEVER THE CONTACT ATTEMPTS TO TURN ON THE VEHICLE, THE IGNITION WILL NOT TURN TO THE START POSITION. THE CONTACT STATED THAT IT TAKES 5-10 MINUTES OF ATTEMPTING TO TURN ON THE VEHICLE BEFORE THE IGNITION WOULD TURN. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 103,787 AND FAILURE MILEAGE WAS 87,000.

TL*THE CONTACT OWNS A 2002 SATURN SL2. WHILE DRIVING AT 5 MPH, ALL OF THE INSTRUMENT PANEL GAUGES MALFUNCTIONED AND THE VEHICLE SHUT OFF. THE VEHICLE HAS BEEN SERVICED BY THE DEALER SEVERAL TIMES. DURING THE MOST RECENT FAILURE, THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE DEALER FOR REPAIR. THE FAILURE STILL PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE 125,000.

MY SON HAD AN ACCIDENT INVOLVING 3 OTHER VEHICLES. THE MOTOR OF THE 2002 SATURN SL1 IN WHICH HE WAS DRIVING STALLED AS HE EXITED THE HIGHWAY ONTO A SERVICE ROAD. ONCE THE ENGINE STALLED,HE DID NOT HAVE THE ABILITY TO STEER OR STOP THE VEHICLE. AS A RESULT, HE STRUCK 2 VEHICLES THAT WERE STOPPED AT A RED LIGHT CAUSING A CHAIN REACTION. THE SECOND VEHICLE THAT HE STRUCK HIT THE VEHICLE IN FRONT OF IT. THE AIRBAGS DEPLOYED IN THE VEHICLE MY SON DROVE. THE RIGHT SIDE OF VEHICLE 1 SUSTAINED DAMAGE. THE REAR AND FRONT BUMPERS WERE DAMAGED ON VEHICLE 2. THE REAR OF VEHICLE 3 IS DAMAGED. THE SATURN IN WHICH MY SON WAS DRIVING HAD FRONT BUMPER DAMAGE, HOOD CRUMPLED, AIRBAG DEPLOYMENT, LEFT REAR VIEW MIRROR SEPARATED FROM THE CAR, LEFT HEAD LIGHT AND BRACKETS DESTROYED, AND DAMAGE ALONG THE LEFT FRONT QUARTER PANEL. *JB MY SON RECEIVED A SUPERFICIAL CUT IN WHICH THE EMERGENCY PARAMEDICS BANDAGED WHILE ON SITE. THE SATURN WAS TOWED TO SATURN OF ARLINGTON FOR DIAGNOSTIC TESTS. THE TECHNICIAN EXPLAINED THAT THE COMPUTER CONTAINS VEHICLE SYSTEMS INFORMATION THAT OCCURED IMMEDIATELY PRIOR TO THE COLLISION, HOWEVER HE DID NOT HAVE THE CAPABILITY TO EXTRACT THE INFORMATION.

AT MY LAST SERVICE VISIT, THE REPAIR TECH RECOMMENDED THE REPAIR/REPLACEMENT OF: 1 IGNITION HOUSING BOLT -- HE STATED THAT WITHOUT THIS REPAIR, THE CAR COULD SUDDENLY "STOP WHERE IT IS AND BE UNSTEERABLE AND/OR UNDRIVEABLE". (LORD HELP WHOEVER'S BEHIND ME ON THE FREEWAY THAT DAY!) I'VE OWNED 5 VEHICLES -- MANUFACTURED BY FORD, CHRYSLER, SUBARU AND GENERAL MOTORS -- NOTHING LIKE THIS HAS EVER HAPPENED BEFORE. IT'S ALSO KIND OF SCARY TO KNOW THAT THE ONLY REASON I'M AWARE OF THIS PROBLEM IS BECAUSE I JUST HAPPENED TO TAKE MY CAR IN FOR AN OIL CHANGE! QUESTIONS: IF 2 LITTLE BOLTS ARE THAT IMPORTANT, SHOULDN'T THOSE AREAS, INSTEAD AND/OR IN ADDITION TO, BE SOLDERED? IS THIS TYPE OF BREAKAGE SUPPOSED TO HAPPEN? AM I DRIVING "AN ACCIDENT WAITING TO HAPPEN"? *NM

VEHICLE CAUGHT ON FIRE UNDER THE HOOD, NEAR THE BATTERY, AFTER HAVING OIL CHANGED. TWO PARTIES HAVE LOOKED AT THE CAR AND DETERMINED THAT THE ELECTRICAL SYSTEM WAS FAULTY. THE WIRING NEAR THE BATTERY WAS THE AFFECTED AREA. THE CAR WAS A LOSS WITH ONLY 30000 MILES ON IT. SATURN DOES NOT WANT TO HONOR FACTORY WARRANTY. ALSO, SATURN FOUND CRACK IN THE ENGINE. THEY "BELIEVE" THIS CRACK COULD HAVE CAUSED THE FIRE. NO OTHER INSPECTOR FOUND THIS CRACK AND I WANT TO KNOW HOW IT GOT THERE. SATURN HAD NO ANSWERS AND WERE VERY NASTY ABOUT MY ENTIRE SITUATION. *AK