NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
12 reportsClear category filterMileage unknown · Oct 27, 2016
Electrical System
TL* THE CONTACT OWNS A 2002 SATURN SC. THE CONTACT STATED THAT THE KEY FELL OUT OF THE IGNITION SWITCH WHILE DRIVING. AT TIMES, THE CONTACT HAD DIFFICULTY PLACING THE KEY IN AND OUT OF THE IGNITION SWITCH. THE IGNITION SWITCH WAS REPAIRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAI…
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TL* THE CONTACT OWNS A 2002 SATURN SC. THE CONTACT STATED THAT THE KEY FELL OUT OF THE IGNITION SWITCH WHILE DRIVING. AT TIMES, THE CONTACT HAD DIFFICULTY PLACING THE KEY IN AND OUT OF THE IGNITION SWITCH. THE IGNITION SWITCH WAS REPAIRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10919405
118,000 miles · Nov 15, 2015
Electrical SystemFire
CAR HAS HAD ISSUES WITH THE STARTER OVER THE YEARS, REQUIRING COUNTLESS REPLACEMENTS BEFORE THE RECOMMENDED REPLACEMENT DATES. RECENTLY, A STARTER LASTED ONLY 6 MONTHS BEFORE FAILING. WHEN A MECHANIC LOOKED AT THE STARTER, HE SAID THAT THERE IS PROBABLY SOMETHING WRONG WITH THE IGNITION CAUSING THE STARTER TO CONTINUOUSLY RUN …
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CAR HAS HAD ISSUES WITH THE STARTER OVER THE YEARS, REQUIRING COUNTLESS REPLACEMENTS BEFORE THE RECOMMENDED REPLACEMENT DATES. RECENTLY, A STARTER LASTED ONLY 6 MONTHS BEFORE FAILING. WHEN A MECHANIC LOOKED AT THE STARTER, HE SAID THAT THERE IS PROBABLY SOMETHING WRONG WITH THE IGNITION CAUSING THE STARTER TO CONTINUOUSLY RUN WHILE THE ENGINE IS ON. THIS RESULTED IN THE STARTER COMPLETELY BURNING UP ON THE INSIDE. SMOKE WAS VISIBLE FROM THIS STARTER. THE KEY ALSO SLIPS OUT OF THE IGNITION IN ANY POSITION, INCLUDING WHEN THE ENGINE IS ON AND CAR IS MOVING. THERE IS A RECALL FROM GM AFFECTING SATURN IGNITION SWITCHES AND IGNITION CYLINDERS, BUT IT DOES NOT INCLUDE 2002 SATURNS EVEN THOUGH THE PROBLEM IS THE SAME.
NHTSA ODI #10790491
Mileage unknown · May 4, 2015
Electrical System
I CONTACTED GM'S CUSTOMER SERVICE REGARDING MY IGNITION SWITCH WHICH IS STUCK ON ACCESSORY AND HAS BEEN DRAINING MY BATTERY. MY CAR WAS A YEAR BEFORE THE RECALLED IGNITION SWITCHES IN OTHER SATURN BUT AFTER SIGNIFICANT RESEARCH IT APPEARED TO BE SIMILAR ISSUES THAT THE MAJORITY OF THE RECALLS HAD. THEY REFERRED ME TO A CHEVY DEA…
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I CONTACTED GM'S CUSTOMER SERVICE REGARDING MY IGNITION SWITCH WHICH IS STUCK ON ACCESSORY AND HAS BEEN DRAINING MY BATTERY. MY CAR WAS A YEAR BEFORE THE RECALLED IGNITION SWITCHES IN OTHER SATURN BUT AFTER SIGNIFICANT RESEARCH IT APPEARED TO BE SIMILAR ISSUES THAT THE MAJORITY OF THE RECALLS HAD. THEY REFERRED ME TO A CHEVY DEALERSHIP FOR A QUOTE AND SAID THAT THEY WOULD DETERMINE IF IT WOULD BE COVERED. WHEN I ARRIVED THE DEALERSHIP SAID THEY HAD SEEN MANY OF THESE ISSUES BUT GM ALWAYS REFUSED TO COVER AND THAT I SHOULD CALL THEM TO GET A CASE NUMBER. AFTER SPENDING 45 MINUTES ON THE PHONE WITH A REPRESENTATIVE TO DETERMINE IF I WAS ELIGIBLE I WAS THEN PASSED TO ANOTHER REPRESENTATIVE WHO TOLD ME THAT BECAUSE THE IGNITION SWITCH DID NOT TURN WHILE DRIVING, IT WAS MY PROBLEM BECAUSE MY CAR IS OVER 10 YEARS OLD AND PARASITIC DRAINS WERE NOT THEIR REMIT. I ASKED IF THESE WERE IN THE SAME BATCH AS THE RECALLED SWITCHES BECAUSE THEY SHOULD TAKE RESPONSIBILITY FOR ALL FAULTY SWITCHES WITHIN THAT TIME FRAME AND THEY TOLD ME TO FILE A COMPLAINT WITH NHTSA. I REACHED OUT TO THEIR DIGITAL CUSTOMER SERVICE REPS WHO WERE ABLE TO ISSUE ME A CASE NUMBER AND SAID THAT SOMEONE WOULD CALL ME WITHIN 24 HOURS AND NO ONE CALLED. I JUST WANT TO MAKE SURE THAT 2002 SWITCHES ARE INVESTIGATED FOR POSSIBLE RECALL ISSUES AND I HAVE MY CASE NUMBER ON FILE IN CASE ANYONE ACTUALLY HELPS ME THERE. *TR
NHTSA ODI #10714538
134,000 miles · Mar 23, 2015
Electrical System
TL*THE CONTACT OWNS A 2002 SATURN SC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER AWAITING SEVERAL HOURS LATER. THE FAILURE RECURRED ON A SEPARATE OCCASION. ALSO,THE KEY BECAME EXTREMELY DIFFICULT TO TURN IN THE IGNITION SWITCH. IN ADDITION, THE KEY RELEASED INDEPENDENTLY FROM THE IGNITION SWITCH ON NUMEROUS…
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TL*THE CONTACT OWNS A 2002 SATURN SC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER AWAITING SEVERAL HOURS LATER. THE FAILURE RECURRED ON A SEPARATE OCCASION. ALSO,THE KEY BECAME EXTREMELY DIFFICULT TO TURN IN THE IGNITION SWITCH. IN ADDITION, THE KEY RELEASED INDEPENDENTLY FROM THE IGNITION SWITCH ON NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
NHTSA ODI #10701089
141,000 miles · Sep 16, 2014
Electrical System
HAVE BEEN HAVING ISSUES WITH THE VEHICLE TURNING THE IGNITION AS IT JAMS AND AT TIMES FEARFUL IT MAY NOT TURN NEXT TIME I TRY TO START IT .....BUT TODAY WHILE WAITING AT A RED LIGHT...CAR RUNNING, RADIO ON AND INTERIOR DASH LIGHTS ON...EVERYTHING JUST SHUT DOWN....THE ENGINE CONTINUED TO RUN...BUT THE REST OF THE CAR DIED...I WA…
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HAVE BEEN HAVING ISSUES WITH THE VEHICLE TURNING THE IGNITION AS IT JAMS AND AT TIMES FEARFUL IT MAY NOT TURN NEXT TIME I TRY TO START IT .....BUT TODAY WHILE WAITING AT A RED LIGHT...CAR RUNNING, RADIO ON AND INTERIOR DASH LIGHTS ON...EVERYTHING JUST SHUT DOWN....THE ENGINE CONTINUED TO RUN...BUT THE REST OF THE CAR DIED...I WAS VERY NERVOUS WAITING FOR THE LIGHT TO CHANGE .....WONDERING IF IT WOULD ALLOW ME TO EVEN GET HOME....WITHIN IN 2 MINUTES THE ELECTRICAL DID COME BACK....I ONLY PURCHASED MY SATURN IN FEB, AS USED BUT DID NOT START SEEING THESE ISSUES UNTIL THE PAST 2 MONTHS...BUT HAVE ALSO NOTICED THAT THIS CAR MODEL IS NOT ON ANY RECALL LIST WITH OTHERS DISPLAYING THE SAME ISSUES. *TR
NHTSA ODI #10633786
98,000 miles · Aug 11, 2014
Electrical System
TL* THE CONTACT OWNS A 2002 SATURN SC. THE CONTACT STATED THAT THE IGNITION TURNED FROM THE ON POSITION TO THE OFF POSITION ON ITS OWN. THE FAILURE OCCURRED SEVERAL TIMES. AN INDEPENDENT MECHANIC STATED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAM…
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TL* THE CONTACT OWNS A 2002 SATURN SC. THE CONTACT STATED THAT THE IGNITION TURNED FROM THE ON POSITION TO THE OFF POSITION ON ITS OWN. THE FAILURE OCCURRED SEVERAL TIMES. AN INDEPENDENT MECHANIC STATED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 98,000.
NHTSA ODI #10621403
5,000 miles · Jul 2, 2014
Electrical SystemSteering
TL* THE CONTACT OWNS A 2002 SATURN SC. WHILE THE VEHICLE WAS PARKED IN A LOT, THE CONTACT HAD TO MAKE NUMEROUS ATTEMPTS AND EXERT FORCE TO UNLOCK THE STEERING WHEEL. AN INDEPENDENT MECHANIC REPLACED THE IGNITION MODULE AND COIL SPRING. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
NHTSA ODI #10607790
65,000 miles · Jun 25, 2014
Electrical System
THE KEYS TO THE IGNITION SWITCH HAVE WORN DOWN SO MUCH THAT THEY WILL NOT WORK. I PURCHASED NEW KEY BLANKS, WENT TO THE DEALER AND HAD THEM COPY THE KEYS. THE DEALER HAD TO RUN THE KEYS THROUGH THE MACHINE TWICE TO CUT THEM PROPERLY. THE NEW KEYS WORK, BUT A VERY GREAT DEAL OF FRICTION IS FELT WHEN THE KEY IS INSERTED OR REMOVED…
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THE KEYS TO THE IGNITION SWITCH HAVE WORN DOWN SO MUCH THAT THEY WILL NOT WORK. I PURCHASED NEW KEY BLANKS, WENT TO THE DEALER AND HAD THEM COPY THE KEYS. THE DEALER HAD TO RUN THE KEYS THROUGH THE MACHINE TWICE TO CUT THEM PROPERLY. THE NEW KEYS WORK, BUT A VERY GREAT DEAL OF FRICTION IS FELT WHEN THE KEY IS INSERTED OR REMOVED. THE KEY DRAGS BADLY IN THE IGNITION SWITCH LOCK. THE IGNITION SWITCH HAS WORN OUT. *TR
NHTSA ODI #10605810
44,000 miles · Jun 18, 2014
Electrical System
TL* THE CONTACT OWNS A 2002 SATURN SC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS ABLE TO START AFTER NUMEROUS ATTEMPTS. THE CONTACT MENTIONED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE IGNITION CYLINDER AND ISSUED NEW KEYS. THE VEHICLE WAS REPAIRED BUT TH…
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TL* THE CONTACT OWNS A 2002 SATURN SC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS ABLE TO START AFTER NUMEROUS ATTEMPTS. THE CONTACT MENTIONED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE IGNITION CYLINDER AND ISSUED NEW KEYS. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
NHTSA ODI #10599175
89,000 miles · Feb 27, 2014
Electrical System
TL* THE CONTACT OWNS A 2002 SATURN SC. THE CONTACT STATED THAT WHEN THE KEY WAS PLACED IN THE IGNITION, THE THEFT SYSTEM ACTIVATED AND THE ENGINE FAILED TO START. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VE…
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TL* THE CONTACT OWNS A 2002 SATURN SC. THE CONTACT STATED THAT WHEN THE KEY WAS PLACED IN THE IGNITION, THE THEFT SYSTEM ACTIVATED AND THE ENGINE FAILED TO START. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 91,654. UPDATED 04/30/14 MA UPDATED 06/03/14
NHTSA ODI #10566278