Exterior Lighting. Review the 154 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 128 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 115 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports10 fire reports7 injury reports

Structure complaints

36 reports

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163,000 miles · Nov 7, 2024

Air BagsElectronic Stability Control (esc)StructureInjury

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The contact owns a 2007 Saturn Outlook. The contact stated that the air bag, the traction control, and the electronic stability control warning lights were illuminated. The contact stated that after opening the liftgate with the power liftgate button, the liftgate unexpectedly lowered, and struck her on the head. The contact stated that the failure had occurred twice. The contact had head pain, but medical assistance was not required. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failures to NHTSA Campaign Numbers: 07V062000 (Air Bags) and 15V415000 (Structure); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 163,000.

NHTSA ODI #11624026

Mileage unknown · May 3, 2020

Air BagsStructureUnknown Or Other

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HI! I RECENTLY BOUGHT A CAR FROM A DEALERSHIP CALLED EPB AUTO. THE CAR I PURCHASED WAS DESCRIBES AS HAVING NO RECALLS NOR OTHER PROBLEMS BESIDES THE ABS LIGHT (WHICH I WAS INFORMED BY THE DEALER WOULD GO OFF WITH NEW TIRES) ON AND A CHECK ENGINE LIGHT. THE DEALER SPECIFIED THAT THE CHECK ENGINE WAS JUST THE GAS CAP. WHICH HE CLAIMED THAT THE MECHANIC READ WITH HIS COMPUTER. I WAS TOLD THERE WAS NO PROBLEMS, ALSO CLAIMED HE'D REPLACE THE WINDSHIELD. WHICH HE DID NOT. I TRIED TO CALL TO EXPLAIN THE SITUATION. HE CLAIMED THE MOBILE MECHANIC WON'T BE ABLE TO COME OUT UNTIL MONDAY. MY WHOLE VITALITY RELIES ON THAT VEHICLE AND I CANNOT FIND A MECHANIC THAT WILL FIX THE RECALLS. PLEASE HELP! RECALLS INCLUDE THE TIMING CHAIN AND TIMING TENSIONER, WINDSHIELD, LIFTGATE, AIR BAG SENSORS, ELECTRICAL SYSTEM FAILURES.

NHTSA ODI #11323133

160,000 miles · Feb 4, 2019

Structure

TAKATA RECALL WHILE BOLT ASSEMBLY BROKE OFF AT FRAME HOLDING GAS TANK UP. THERE ARE THREE METAL 'STRAPS' HOLDING GAS TANK IN PLACE AND THE BACK ONE BROKE OFF FROM FRAME BOLT AND ALL STILL INTACT. I WAS IN MOTION DRIVING ON A BUSY STREET WHEN IT BROKE OFF. I WASN'T TURNING OR ANYTHING AND THE SPEED LIMIT IS 40 MPH.

NHTSA ODI #11174328

130,000 miles · May 31, 2018

Power TrainStructure

MY TRANSMISSION DIED IN 2012 HAD PUT ANOTHER TRANSMISSION. SITTING IN 2018 I NEED ANOTHER TRANSMISSION WHY CAN'T THEY FIX THIS PROBLEM. IT'S DOESN'T GO ABOVE 10MPH AS I WAS DRIVING ALSO THE ROOF LEAKS AND CAR TAKES ON WATER COULD CAUSE A FIRE IF YOU LOOK ONLINE THESE ARE THE 2 MAJOR COMPLAINTS OF THIS VEHICLE.

NHTSA ODI #11099026

197,000 miles · Feb 21, 2018

Structure

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TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE REAR LIFTGATE ON THE VEHICLE OPENED AND THEN SLAMMED SHUT. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE CHAMPION CHEVROLET DEALER AT 5000 E GRAND RIVER AVE IN HOWELL, MI, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 197,000.

NHTSA ODI #11074060

105,000 miles · Jan 12, 2018

StructureVisibility

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TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE SEAL ON THE SUN ROOF FRACTURED AND CAUSED WATER TO DRAIN INTO THE VEHICLE. AS A RESULT, THE BATTERY, FUSE BOX, AND CARPET WERE DAMAGED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SIERRA MOTORS (18475 5TH AVENUE, JAMESTOWN, CA 95327) WHERE IT WAS DIAGNOSED THAT THE DRAIN PLUG WAS CLOGGED. THE DEALER KEPT THE VEHICLE FOR OBSERVATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. THE VIN WAS NOT PROVIDED.

NHTSA ODI #11062489

160,000 miles · Nov 20, 2017

Structure

THE KEYLESS ENTRY BROKE WE NEVER HAD ONE SO DON'T KNOW IF PUSH BUTTON TO OPEN AND CLOSE ELECTRONICALLY OR NOT BUT IF U OPEN GATE IT AUTOMATICALLY CLOSES ALMOST FALLING ON YOU.

NHTSA ODI #11047441

Mileage unknown · Dec 1, 2016

Power TrainStructure

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MY 07 SATURN OUTLOOK HAS 2 MAJOR ISSUES THE WAVE PLATE BROKE IN THE TRANSMISSION CODE P0776 AND DIDN'T RUN. I HAD TO WAIT OVER 7 MONTHS TO SAVE SINCE I HAD A CAR PAYMENT TO HAVE IT REBUILT. IT SHOULD BE A RECALL SINCE THERE ARE SO MANY IN MY POSITION MILES WERE 80,674 AND NOW MY ROOF LEAKS SHOULD BE A RECALL IT IS MESSING UP MY ELECTRICAL COULD CAUSE A FIRE IN THE VEHICLE THAT I USED TO TAKE MY KIDS IN SO I HAVE TO DRIVE AROUND WITH TOWELS ON MY SEAT AS MY CAR RAINS ON MY HEAD IN SIDE WHEN IT IS RAINING OUTSIDE

NHTSA ODI #10929011

110,760 miles · Dec 22, 2015

Structure

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TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT SHE NOTICED THAT THE LIFT GATE FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,760.

NHTSA ODI #10811766

79,000 miles · Nov 24, 2015

Structure

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE LIFTGATE DETACHED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECAL…

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NHTSA ODI #10806513

Official recalls

15V415000 · Structure:body:hatchback/liftgate

Jun 30, 2015

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence & remedy

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

10V240000 · Electrical System

Jun 4, 2010

GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.

Consequence & remedy

Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.

Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

08V441000 · Electrical System

Aug 28, 2008

GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.

Consequence & remedy

Consequence: THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.

Remedy: DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 12, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CADILLAC AT 1-800-982-2339 OR HTTP://WWW.CADILLAC.COM; CHEVROLET AT 1-800-630-2438; SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM, GMC AT 1-866-996-9436; OR HUMMER AT 1-800-732-5493; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

08V410000 · Visibility:windshield Wiper/washer:linkages

Aug 14, 2008

GM IS RECALLING 88,809 MY 2008 BUICK ENCLAVE, AND MY 2007-2008 GMC ACADIA AND SATURN OUTLOOK VEHICLES CURRENTLY OR PREVIOUSLY REGISTERED IN THE FOLLOWING STATES: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING, AND THE DISTRICT OF COLUMBIA. IF A BUILDUP OF SNOW OR ICE ON THE WINDSHIELD OR ON THE WIPERS RESTRICTS THE MOVEMENT OF THE WIPER ARM, THE WINDSHIELD WIPER LINKAGE MAY BECOME DETACHED FROM THE MOTOR SHAFT AND THE WIPERS MAY BECOME INOPERATIVE.

Consequence & remedy

Consequence: IF THIS WERE TO OCCUR, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A VEHICLE CRASH.

Remedy: DEALERS WILL INSTALL A NEW WIPER CRANK ARM, DRIVER'S SIDE LINK, AND A CRANK ARM NUT. THE RECALL BEGAN O OCTOBER 13, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, SATURN AT 1-800-972-8876, OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

07V062000 · Air Bags:frontal:sensor/control MODULE-INACTIVE

Feb 21, 2007

ON CERTAIN VEHICLES, THE SENSING AND DIAGNOSTIC MODULE (SDM), WHICH CONTROLS THE FUNCTION OF FRONT AIR BAGS, MAY NOT OPERATE PROPERLY. AS A RESULT, THE FRONT AIR BAGS MAY FAIL TO DEPLOY IN A FRONTAL CRASH. ALSO, THE AIR BAG WARNING LAMP ON THE INSTRUMENT PANEL MAY FAIL TO PROVIDE WARNING THAT THE SYSTEM IS INOPERATIVE.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, THIS CONDITION COULD INCREASE THE RISK OF INJURY TO OCCUPANTS IN THE FRONT SEAT.

Remedy: DEALERS WILL REPROGRAM THE SDM COMPUTER MODULE. THIS RECALL BEGAN ON FEBRUARY 22, 2007. OWNERS MAY CONTACT GMC AT 1-866-966-9463 OR SATURN AT 1-800-972-8876.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP12003 · Loss Of Headlamp Illumination

Opened Jun 4, 2012 · Closed Jul 24, 2014

Status: closed (inferred from source dates) · Exterior Lighting:headlights

As of July 16, 2014, out of a population of 248,453 subject vehicles, NHTSA received 473 consumer complaints of inoperative head lamp. Many of these complaints indicated that the head lamp harness suffered damage from overheating. After reviewing the complaints, ODI found: -69% (328) alleged that a single head lamp was inoperative. -18% (86) alleged that both head lamps were inoperative but not at the same time. -9% (41) alleged that both head lamps were inoperative but the complaints did not indicate whether the failures had occurred at the same time. -4% (17) alleged that both head lamps were inoperative at the same time. -One additional complaint cited wire harness damage to both sides but did not specify an outage -No crashes or loss of vehicle control were reported. -Any alleged thermal damages were limited to melting of the head lamp harness and the head lamp housing. -A head lamp would intermittently fail to come on or flickers before becoming completely inoperative. For the seventeen complaints that alleged simultaneous failure of both head lamps while attempting to turn them on or while driving, the head lamp failures likely had occurred one at a time. The subject vehicle's head lamps are connected in a parallel circuit and each circuit is fused. Therefore, failure of one head lamp or its harness should not affect the other head lamp operation. Over the last 25 years, ODI has opened numerous defect investigations of the loss of headlamp illumination.Investigations that resulted in safety recalls involved simultaneous loss of illumination from both headlamps. NHTSA does not consider the loss of a single headlamp as presenting an unreasonable safety risk-such failures are readily detectable by the driver while allowing the vehicle to retain forward visibility and conspicuity from the remaining headlamp.There is typically enough time between the failure of the first headlamp and the second during which the vehicle operator can obtain the needed repairs. Based on the information currently available, NHTSA does not believe that the headlamp condition as alleged by the petitioner indicates the likelihood of a safety-related defect that would warrant a formal investigation.Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is denied.Further specifics can be found in the Federal Register Notice ODI complaint ID numbers are referenced on the next page.

EA08010 · NON-CRASH Engine Compartment Fires

Opened Jun 12, 2008 · Closed Sep 8, 2008

Status: closed (inferred from source dates) · Electrical System; Electrical SYSTEM:12V/24V/48V Battery; Electrical System:wiring; Electrical System:wiring:front Underhood; Electrical System:wiring:fuses And Circuit Breakers; Engine And Engine Cooling; Engine And Engine Cooling:engine; Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:switch/wiring

IN A LETTER DATED AUGUST 27, 2008, GENERAL MOTORS CORP. (GM) NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NUMBER 08V-441) TO ADDRESS A SAFETY RELATEDDEFECT THAT CAN RESULT IN ENGINE COMPARTMENT FIRE IN APPROXIMATELY 850,000 VEHICLES EQUIPPED WITH A HEATED WINDSHIELD WASHER FLUID OPTION.THE SUBJECT VEHICLES OF THIS INVESTIGATION COMPRISE OVER THREE-QUARTERS OF THE RECALL POPULATION. ACCORDING TO GM, A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WINDSHIELD WASHER FLUID HEATER MODULE MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE. THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR OR CAUSE SMOKE AND IN RARE CASES IT MAY CAUSE A FIRE.AS A REMEDY, GM DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE. IN ADDITION TO THE SUBJECT VEHICLES, SEVERAL OTHER GM MODELS WITH THE HEATED WINDSHIELD WASHER FLUID OPTION ARE INCLUDED IN RECALL 08V-441: MY 2006-2008 BUICK LUCERNE (MANUFACTURED AUGUST 2005 THROUGH NOVEMBER 2007); MY 2008 BUICK ENCLAVE (MANUFACTURED FEBRUARY 2007 THROUGH APRIL 2007); MY 2006-2008 CADILLAC DTS (MANUFACTURED MAY 2007 THROUGH NOVEMBER 2007); MY 2007-2008 SATURN OUTLOOK (MANUFACTURED AUGUST 2006 THROUGH APRIL 2007); AND MY 2007-2008 GMC ACADIA (MANUFACTURED AUGUST 2006 THROUGH APRIL 2007) VEHICLES.GM IS INSTRUCTING OWNERS TO TAKE THEIR VEHICLE TO A DEALER FOR SERVICE IF THEY EXPERIENCE SYMPTOMS OF WINDSHIELD WASHER HEATER MODULE SHORT CIRCUITS. GM'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION.THIS ENGINEERING ANALYSIS IS CLOSED.

Additional source detail variants (9)

Electrical SYSTEM:12V/24V/48V Battery

Electrical System

Electrical System:wiring:front Underhood

Electrical System:wiring:fuses And Circuit Breakers

Electrical System:wiring

Engine And Engine Cooling:engine

Engine And Engine Cooling

Visibility:windshield Wiper/washer

Visibility:windshield Wiper/washer:switch/wiring