NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
876 reportsMileage unknown · Oct 30, 2014
Electrical System
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH WHEN ATTEMPTING TO TURN THE VEHICLE OFF. ALSO, THE CONTACT STATED THE ELECTRICAL COMPONENTS IN THE VEHICLE SPORADICALLY TURN OFF AND ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THERE WA…
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TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH WHEN ATTEMPTING TO TURN THE VEHICLE OFF. ALSO, THE CONTACT STATED THE ELECTRICAL COMPONENTS IN THE VEHICLE SPORADICALLY TURN OFF AND ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THERE WAS AN ELECTRICAL ISSUE. THE TECHNICIAN REMOVED THE KEY FROM THE IGNITION BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10651368
128,000 miles · Oct 24, 2014
Steering
I CRANKED CAR POWER STEERING WOULD NOT WORK. TURN CAR OFF RESTARTED CAR STILL NO POWER STEERING TURN CAR OFF RAISED HOOD COULD NOT SEE ANYTHING WRONG. RESTARTED CAR THIRD TIME POWER STEERING WORK OK.WEEK LATER SAME PROBLEM WITH POWER STEERING TURN CAR OFF RESTARTED WORKED FINE.THIS CAR HAS A SALVAGE TITLE GM WILL NOT COVER THIS …
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I CRANKED CAR POWER STEERING WOULD NOT WORK. TURN CAR OFF RESTARTED CAR STILL NO POWER STEERING TURN CAR OFF RAISED HOOD COULD NOT SEE ANYTHING WRONG. RESTARTED CAR THIRD TIME POWER STEERING WORK OK.WEEK LATER SAME PROBLEM WITH POWER STEERING TURN CAR OFF RESTARTED WORKED FINE.THIS CAR HAS A SALVAGE TITLE GM WILL NOT COVER THIS (BULLETIN 14115)BECAUSE OF TITLE.IF IT WAS A RECALL THEY WOULD PAY FOR REPAIR.I HAVE NEVER BEEN NOTIFY BY GM OF THIS PROBLEM . FOUND ALL MY INFORMATION THRU YOUR WEB SITE.DON'T UNDERSTAND WHY THIS PROBLEM IS NOT CLASSED AS A RECALL. I DON'T THINK I COULD HAVE TURN STEERING WHEEL IF I HAD BEEN MOVING IN THE CAR AT SLOW RATE OF SPEED..WITH CAR NOT MOVING COULD NOT TURN STEERING WHEEL AT ALL. *TR
NHTSA ODI #10649672
120,000 miles · Oct 23, 2014
Fuel System, Gasoline
THE SATURN ION 2007 THAT I OWN IS BLEEDING GAS. FUEL LINES ARE RUSTED NEAR THE PLASTIC RETAIN CLIP. FUEL PUMP PLASTIC IS CRACKED, FUEL TANK HAS RUSTED IN A SMALL BUT SIGNIFICANT SPOT. RECALL #09V419000 IS NOT BEING ADHERED TO BY GM. THIS IS THE MOST UNSAFE PROBLEM I HAVE EVER HEARD OF. I LIVE IN VIRGINA, VERY HUMID STATE. 100% H…
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THE SATURN ION 2007 THAT I OWN IS BLEEDING GAS. FUEL LINES ARE RUSTED NEAR THE PLASTIC RETAIN CLIP. FUEL PUMP PLASTIC IS CRACKED, FUEL TANK HAS RUSTED IN A SMALL BUT SIGNIFICANT SPOT. RECALL #09V419000 IS NOT BEING ADHERED TO BY GM. THIS IS THE MOST UNSAFE PROBLEM I HAVE EVER HEARD OF. I LIVE IN VIRGINA, VERY HUMID STATE. 100% HUMIDITY IS COMMON. I SHOULD HAVE BEEN NOTIFIED OF THE PROBLEM SINCE IT IS RECALLED. IF THIS HAS NOT CAUSED MULTIPLE FIRES AND FATALITIES IT WOULD BE A MIRACLE. MY COMPLAINT IS THE STATE SPECIFICALLY OF THE RECALL LEAVES LOTS OF PEOPLE WITHOUT NOTIFICATION OF A VERY SERIOUS PROBLEM WITH THOSE CARS. *TR
NHTSA ODI #10649532
62,488 miles · Oct 23, 2014
Fuel/propulsion System
2007 SATURN ION PURCHASED IN ILLINOIS LATE OCTOBER 2013. MOVED TO NORTH CAROLINA 9/4/2014. AS OF OCTOBER 20, 2014 CAR SMELLED LIKE GASOLINE INSIDE AND OUT, AS SOON AS YOU WALKED UP TO THE CAR YOU COULD SMELL THE GASOLINE. THE GASOLINE SMELL WAS VERY STRONG ON THE INSIDE AS WELL AND WAS OVERWHELMING AND SICKENING. I LOOKED UNDERN…
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2007 SATURN ION PURCHASED IN ILLINOIS LATE OCTOBER 2013. MOVED TO NORTH CAROLINA 9/4/2014. AS OF OCTOBER 20, 2014 CAR SMELLED LIKE GASOLINE INSIDE AND OUT, AS SOON AS YOU WALKED UP TO THE CAR YOU COULD SMELL THE GASOLINE. THE GASOLINE SMELL WAS VERY STRONG ON THE INSIDE AS WELL AND WAS OVERWHELMING AND SICKENING. I LOOKED UNDERNEATH THE VEHICLE AND SAW A WET SPOT ON THE PAVEMENT AND THEN SAW GAS LEAKING (DRIPPING) FROM WHAT I ASSUME IS THE GAS TANK. THIS IS A HUGE CONCERN SINCE THE RECALL ON THIS WASN'T A NATIONWIDE RECALL AND ONLY AFFECTED WARM WEATHER STATES. WE HAVE ONLY BEEN IN NORTH CAROLINA FOR A MONTH AND A HALF - MISSING THEIR WARMEST TIME OF YEAR. THEIR THEORY OF WARM WEATHER STATES IS NOT ACCEPTABLE AND THEY HAVE PUT MY DAUGHTER'S LIFE IN DANGER!!! I BELIEVE A NATIONWIDE RECALL SHOULD BE ISSUED REGARDING THIS DEFECT AND COMPENSATION TO THOSE AFFECTED. I WILL BE CALLING GM ASKING FOR A RENTAL WHILE THIS PROBLEM IS BEING FIXED. THIS IS THE FOURTH RECALL ON MY DAUGHTER'S CAR SINCE SHE HAS OWNED IT. I HONESTLY FEEL GM CAN HAVE THIS CAR BACK AND ISSUE A CHECK FOR THE FULL PRICE THAT WE PAID FOR IT IN OCTOBER 2013. WHAT RECALL WILL BE NEXT??? WE DO NOT WANT THIS CAR!!!! PLEASE QUIT PUTTING PEOPLE'S LIVES IN DANGER GM! *TR
NHTSA ODI #10649528
10,163 miles · Oct 20, 2014
Suspension
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, A LOUD THUMPING NOISE EMITTED FROM UNDER THE VEHICLE ON THE DRIVER'S SIDE AND NO WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGN…
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TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, A LOUD THUMPING NOISE EMITTED FROM UNDER THE VEHICLE ON THE DRIVER'S SIDE AND NO WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BUT DECIDED TO REPLACED THE FRONT CONTROL ARM BUSHINGS WITHOUT PERFORMING A FRONT END ALIGNMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,163.
NHTSA ODI #10648783
80,000 miles · Oct 20, 2014
Engine
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, AN ABNORMAL NOISE WAS EMITTING FROM THE FRONT OF THE VEHICLE AS THE VEHICLE STARTED TO MAKE A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TIM…
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TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, AN ABNORMAL NOISE WAS EMITTING FROM THE FRONT OF THE VEHICLE AS THE VEHICLE STARTED TO MAKE A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF RECALL UNDER NHTSA CAMPAIGN NUMBER: 07V519000 (ENGINE AND ENGINE COOLING). HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10648739
84,000 miles · Oct 17, 2014
Electrical System
MY VEHICLE HAD 3 RECALLS FROM GM. AFTER THE DEFECTS WERE REPAIRED ON 10-8-14, THE VEHICLE STILL HAS PROBLEMS. THE KEY IGNITION IS STILL DEFECTIVE. MOST OF THE TIMES, WHEN I PARK THE CAR THE KEY DOESN'T COME OUT. I HAVE TO TURN ON AND OFF THE CAR TO HAVE IT REMOVE. I FEEL SO UNSAFE ON THIS CAR. I CONTACTED GM AND WAS GIVEN A CASE…
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MY VEHICLE HAD 3 RECALLS FROM GM. AFTER THE DEFECTS WERE REPAIRED ON 10-8-14, THE VEHICLE STILL HAS PROBLEMS. THE KEY IGNITION IS STILL DEFECTIVE. MOST OF THE TIMES, WHEN I PARK THE CAR THE KEY DOESN'T COME OUT. I HAVE TO TURN ON AND OFF THE CAR TO HAVE IT REMOVE. I FEEL SO UNSAFE ON THIS CAR. I CONTACTED GM AND WAS GIVEN A CASE FILE# [XXX], WHICH TO THIS DATE HASN'T CONTACTED ME. I CALLED AGAIN TODAY, AND WAS ADVISED THAT THEY ASSIGNED A SENIOR ADVISOR TO MY CASE NAMED [XXX] AT 1-866-790-5600 EXT# [XXX], WHICH DID NOT RESPONSE. I SPOKE WITH A CUSTOMER SERVICE REP NAMES [XXX] AND SHE STATED THAT HE WAS NOT RESPONDING AND OFFERED TO TRANSFERRED MY CALL TO HIS VOICE MAIL, WHICH I DID. I WAITED FOR SO LONG FOR THE PARTS, DRIVING AN UNSAFE CAR BECAUSE I DIDN'T WANT IT TO TAKE ADVANTAGE OF THE SITUATION. HOWEVER, ON 9-6-14, I HAD TO DRIVE THE CAR TO THE DEALERSHIP, BECAUSE THE POWER STEERING FAILED IN THE MIDDLE OF THE HIGHWAY. IT WAS VERY SCARY. I GOT A RENTAL FOR 1 MONTH UNTIL THEY REPAIRED THE CAR. HOWEVER, IT SEEMS THAT THE PROBLEM PERSISTS AND IT IS NOT FAIR FOR ME. I NEED A RELIABLE CAR. I NEED THEM TO PROVIDE ME WITH ANOTHER CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10648423
36,000 miles · Oct 17, 2014
Electrical SystemSteeringCrash
I HAVE HAD BOTH MY POWER STEERING, IGNITION, AND REPAIRS COMPLETED REGARDING THE GAS LEAK PERTAINING TO RECALLS. HOWEVER, EVEN AFTER THE SUPPOSED "FIX," THE VEHICLE HAS STILL NOT BEEN REPAIRED. THESE ISSUES HAPPENED INITIALLY WHILE THE VEHICLE WAS STILL UNDER WARRANTY, HOWEVER, GM IS NOW JUST ACKNOWLEDGING THEM, ALTHOUGH THERE…
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I HAVE HAD BOTH MY POWER STEERING, IGNITION, AND REPAIRS COMPLETED REGARDING THE GAS LEAK PERTAINING TO RECALLS. HOWEVER, EVEN AFTER THE SUPPOSED "FIX," THE VEHICLE HAS STILL NOT BEEN REPAIRED. THESE ISSUES HAPPENED INITIALLY WHILE THE VEHICLE WAS STILL UNDER WARRANTY, HOWEVER, GM IS NOW JUST ACKNOWLEDGING THEM, ALTHOUGH THERE ARE SERVICE BULLETINS THAT PROVE THEY KNEW AT THE TIME, SO NOW THEY ARE ONLY OFFERING ME REPEATED FAILED REPAIRS OR MONEY TOWARDS ANOTHER GM VEHICLE. GM VEHICLE'S THAT ARE BRAND NEW, TO WHICH THEY ARE STILL RECALLING! I WANT MY MONEY BACK PERIOD! GM REFUSES TO ACKNOWLEDGE OR TAKE RESPONSIBILITY FOR FLOODING THE MARKET WITH FAULTY VEHICLES. PLEASE HELP, I'M INTERESTED IN FILING SUIT. I WAS ALREADY INVOLVED IN ONE ACCIDENT, REGARDING THE POWER STEERING, YEARS AGO WHEN IT JUST WENT OUT, THEY CLAIMED THEY DIDN'T KNOW ABOUT IT, AND I PAID FOR THE REPAIRS, ONLY TO HAVE RECEIVED A LETTER A YEAR AGO, STATING IT STILL WASN'T REPAIRED, I TOOK IT BACK, AND NOW GOT A LETTER AGAIN YESTERDAY SAYING IT NEEDS TO BE REPAIRED. I HAVE CHILDREN AND THIS IS OUR ONLY MODE OF TRANSPORTATION, I DO NOT FEEL SAFE IN THIS VEHICLE AND I CERTAINLY DON'T FEEL THAT THEY ARE ABLE TO REPAIR THE VEHICLE, NOR DO I TRUST ANYTHING GM SAID AT THIS POINT. PLEASE HELP. *TR
NHTSA ODI #10648352
113,000 miles · Oct 16, 2014
Fuel/propulsion System
AFTER FILING TANK, I NOTICED A STRONG GASOLINE SMELL IN THE VEHICLE THEN UPON DRIVING THE CAR ABOUT 25 MILES,I STOPPED TO CHECK UNDER VEHICLE TO SEE IF I COULD FIND A PROBLEM RELATED TO THE FUEL SMELL. I FOUND A LARGE AMOUNT OF FUEL LEAKING FROM UNDERNEATH THE CAR NEAR THE FUEL TANK AND EXHAUST SYSTEM. I HAD TO CALL A TOW TRUCK …
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AFTER FILING TANK, I NOTICED A STRONG GASOLINE SMELL IN THE VEHICLE THEN UPON DRIVING THE CAR ABOUT 25 MILES,I STOPPED TO CHECK UNDER VEHICLE TO SEE IF I COULD FIND A PROBLEM RELATED TO THE FUEL SMELL. I FOUND A LARGE AMOUNT OF FUEL LEAKING FROM UNDERNEATH THE CAR NEAR THE FUEL TANK AND EXHAUST SYSTEM. I HAD TO CALL A TOW TRUCK FOR FEAR OF FIRE OR EXPLOSION. I WAS LATER NOTIFIED BY THE DEALER THAT THE PROBLEM WAS NOT RELATED TO THE RECALL NOTICE I RECEIVED FOR THE FUEL PUMP MODULE BEING CRACKED RATHER IT WAS THE SEAL BETWEEN THE FUEL PUMP AND THE TANK. A SIMPLE INTERNET SEARCH REVEALED THE MANY ISSUES WITH THE SO CALLED RECALL OF THE WRONG ISSUE ON THIS MODEL YEAR VEHICLE. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT IS BEING OVERLOOKED AND COVERED UP WITH A NONSENSE RECALL OF AN UNASSOCIATED ASPECT OF THE FUEL SYSTEM. THE RECALL ADVISES NOT TO TAKE VEHICLE TO DEALERSHIP UNTIL YOU NOTICE A SMELL OF GAS, FUEL LEAKING OR A PROBLEM LIGHT ON THE DASH...WHY WOULD ONE WAIT UNTIL FUEL IS NOTICED LEAKING BEFORE TAKING VEHICLE IN FOR RECALL. THIS IS JUST A PLAIN AND SIMPLE LACK OF REGARD FOR THE SAFETY OF THE CONSUMER BY GM. I HOPE AND PRAY THAT NO ONE HAS BECOME HURT OR SEVERELY INJURED BY THE MAJOR LACK OF GOOD JUDGMENT. *TR
NHTSA ODI #10648238
114,000 miles · Oct 13, 2014
Air BagsSteeringCrashInjury
I WAS DRIVING AT SPEED LIMIT FROM I 75 TO ROCHESTER ROAD AT 7:50 AM. ALL OF SUDDEN, I FELT STEERING GOT VERY HARD TO TURN AND STUCK AT POINTING TO RIGHT, I TRIED MY BEST TO TURN THE STEERING WHEEL, BUT NO SUCCESS, CAR SPAN OFF THE ROAD INTO THE DITCH, BACK OF THE CAR ENDED UP ON AN ELECTRIC POLE. NO AIRBAG DEPLOYMENT. NO OTHER …
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I WAS DRIVING AT SPEED LIMIT FROM I 75 TO ROCHESTER ROAD AT 7:50 AM. ALL OF SUDDEN, I FELT STEERING GOT VERY HARD TO TURN AND STUCK AT POINTING TO RIGHT, I TRIED MY BEST TO TURN THE STEERING WHEEL, BUT NO SUCCESS, CAR SPAN OFF THE ROAD INTO THE DITCH, BACK OF THE CAR ENDED UP ON AN ELECTRIC POLE. NO AIRBAG DEPLOYMENT. NO OTHER CARS HURT. SOMEONE CALLED 911. I FELT OK AT THE MOMENT. 2 HOURS LATER FELT DIZZY. BASED ON HOW ODD THE STEERING FELT, I THINK I HAD EXPERIENCED A SUDDEN POWER STEERING LOSS. LUCKILY THE CAR DID NOT HIT THE POLE FIRST, OTHERWISE I COULD HAVE DIED. *TR
NHTSA ODI #10644244
Official recalls
5Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Sep 19, 2012
General Motors (GM) is recalling certain model year 2007 Chevrolet Equinox and Pontiac Torrent vehicles originally sold or currently registered in Arizona, California, Nevada, and Texas; model year 2007 Chevrolet Cobalt, Pontiac G5, and Saturn ION vehicles originally sold, or currently registered in, Arizona, California, Florida, Nevada, or Texas; model year 2008 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arizona; and model year 2009 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arkansas, Arizona, California, Nevada, Oklahoma, or Texas. Some of these vehicles have a condition in which the plastic supply or return port on the fuel pump module may crack, which could cause a fuel leak.
Consequence & remedy
Consequence: Fuel leakage in the presence of an ignition source may result in a fire.
Remedy: GM will notify owners, and dealers will replace the fuel pump module, free of charge. Notification to owners began on on November 21, 2012. Owners were instructed to not bring their vehicles in for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 29, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA, CALIFORNIA, FLORIDA, NEVADA AND TEXAS. THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP MODULE FREE OF CHARGE. A SPECIAL COVERAGE WILL BE IMPLEMENTED IN THE SAME TIME FRAME FOR MODEL YEAR 2006 VEHICLES REGISTERED IN ALABAMA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA, TENNESSEE AND TEXAS AND MODEL YEAR 2007 VEHICLES REGISTERED IN: ALABAMA, ARKANSAS, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA AND TENNESSEE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 4, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876 AND PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA11014 · Electric Power Steering Failure
Opened Sep 29, 2011 · Closed Apr 15, 2014
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Additional source detail variants (2)
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
RQ10004 · Electric Power Steering Failure
Opened Dec 15, 2010 · Closed Oct 5, 2011
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Additional source detail variants (2)
Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Steering
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
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