NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
215 reportsClear category filter111,153 miles · Feb 2, 2018
Electrical System
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY FAILED TO EJECT FROM THE IGNITION. THE VEHICLE WAS TAKEN TO DAVIS MOORE CHEVROLET (11220 W KELLOGG, WICHITA, KS 67209), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE …
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TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY FAILED TO EJECT FROM THE IGNITION. THE VEHICLE WAS TAKEN TO DAVIS MOORE CHEVROLET (11220 W KELLOGG, WICHITA, KS 67209), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 111,153. *TR
NHTSA ODI #11066664
92,000 miles · Jan 9, 2018
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. THE CONTACT ENGAGED THE CLUTCH TO START THE VEHICLE AND ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,0…
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TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. THE CONTACT ENGAGED THE CLUTCH TO START THE VEHICLE AND ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
NHTSA ODI #11061478
Mileage unknown · Nov 27, 2017
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System
POORLY DESIGNED SUNROOF DRAINAGE SYSTEM (SPECIFICALLY DRAIN NIPPLE AT END OF TUBING) CAUSING SEVERE LEAKS TO INSIDE CAB ALONG DRIVER AND PASSENGER FRONT DOORS AND FLOOR. WATER DAMAGE TO POWER WINDOWS, LOCKS, MIRRORS. WATER DAMAGE TO IP TO BODY HARNESS CONNECTOR UNDER FRONT DRIVER SIDE KICK PLATE CAUSING COMPUTER TO PRODUCE FALSE…
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POORLY DESIGNED SUNROOF DRAINAGE SYSTEM (SPECIFICALLY DRAIN NIPPLE AT END OF TUBING) CAUSING SEVERE LEAKS TO INSIDE CAB ALONG DRIVER AND PASSENGER FRONT DOORS AND FLOOR. WATER DAMAGE TO POWER WINDOWS, LOCKS, MIRRORS. WATER DAMAGE TO IP TO BODY HARNESS CONNECTOR UNDER FRONT DRIVER SIDE KICK PLATE CAUSING COMPUTER TO PRODUCE FALSE CHECK ENGINE CODES RELATED TO APP AND FORCING ENGINE INTO REDUCED POWER MODE AT HIGH SPEEDS CREATING POSSIBILITY FOR ACCIDENTS.
NHTSA ODI #11048631
141,000 miles · Oct 3, 2017
Electrical System
HAVE BEEN HAVING ELECTRICAL PROBLEMS WITH MY 2007 SATURN ION FOR SEVERAL MONTHS. THE RADIO WILL TURN ON AND OFF BY ITSELF AND IT'S DISPLAY PANEL FLASHES ALL KINDS OF PATTERNS, CAN'T USUALLY TELL IF IT'S ON OR OFF, SINCE THE FLASHING OCCURS EITHER WAY. THE WINDOWS WILL QUIT WORKING BUT AFTER TURNING MY CAR OFF AND ON REPEATEDLY, …
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HAVE BEEN HAVING ELECTRICAL PROBLEMS WITH MY 2007 SATURN ION FOR SEVERAL MONTHS. THE RADIO WILL TURN ON AND OFF BY ITSELF AND IT'S DISPLAY PANEL FLASHES ALL KINDS OF PATTERNS, CAN'T USUALLY TELL IF IT'S ON OR OFF, SINCE THE FLASHING OCCURS EITHER WAY. THE WINDOWS WILL QUIT WORKING BUT AFTER TURNING MY CAR OFF AND ON REPEATEDLY, THEY WILL WORK AGAIN. TODAY THE POWER STEERING WENT OUT WHILE I WAS BACKING OUT OF A PARKING SPOT AND I COULDN'T TURN THE WHEEL. AFTER PULLING BACK INTO THE SPOT AND TURNING THE CAR OFF AND ON, THE PROBLEM WENT AWAY AND I DROVE HOME. I TOLD MY DAD WHAT IT DID AND HE SAID MY SISTER HAD THE SAME PROBLEM WITH HER SATURN VUE AND SHE HAD TO HAVE HER BODY MODULE (?) REPLACED. HE SAID HERS GOT TO THE POINT THAT THE LIGHTS WOULD TURN OFF AND ON AND SOMETIMES SHE WASN'T ABLE TO START HER CAR. THERE WAS A RECALL ON MY SATURN ION'S STEERING COLUMN AND THEY REPLACED IT AND HAD TO PUT IN A NEW IGNITION ALONG WITH NEW KEYS. I KNOW MY CAR IS OLDER, BUT SINCE MY SISTER'S SATURN VUE HAD THE SAME ODD ELECTRICAL TAKE OVERS, IT MAY BE TOO COMMON OF A PROBLEM. THANK YOU FOR YOUR ATTENTION AND HAVE A GOOD DAY. 😊
NHTSA ODI #11031619
130,000 miles · Sep 19, 2017
Electrical SystemSteering
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED BY A DEALER (HORNE MOTORS OF SHOW LOW, 1-888-522-8962, 1700 S WHITE MOUNTAIN RD, SHOW LOW, AZ 85901) FOR A MANUFACTURER RECALL CONCERNING THE ELECTRICAL SYSTEM. THE RECALL REMEDY CAUSED A FAILURE AND NO SOLUTION PERTAINING TO THE IGNITION SW…
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TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED BY A DEALER (HORNE MOTORS OF SHOW LOW, 1-888-522-8962, 1700 S WHITE MOUNTAIN RD, SHOW LOW, AZ 85901) FOR A MANUFACTURER RECALL CONCERNING THE ELECTRICAL SYSTEM. THE RECALL REMEDY CAUSED A FAILURE AND NO SOLUTION PERTAINING TO THE IGNITION SWITCH, WHICH ALSO AFFECTED THE STEERING. THE DEALER REPLACED THE FUEL PUMP, STEERING COLUMN, AND IGNITION. THE DEALER ALSO PROVIDED TWO KEYS THAT WERE TO BE REPROGRAMMED; HOWEVER, THEY FAILED TO LOCK AND UNLOCK THE DOORS. THE CONTACT HAD TO USE THE KEY FOB. IN ADDITION, THE STEERING WHEEL LOCKED WHEN MAKING A LEFT TURN AND THE VEHICLE STALLED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS INSPECTED BY THREE LOCKSMITHS. ONE OF THE LOCKSMITHS STATED THAT THE STEERING COLUMN WAS LOOSELY CONNECTED. THE VEHICLE WAS ALSO SERVICED BY (MOLLE CHEVROLET, (816) 229-8800) WHO STATED THAT THERE WAS NO WARRANTY AND RECALL TO PROVIDE A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA ODI #11024217
384,027 miles · Aug 9, 2017
Electrical System
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN IGNITION RECALL. AS A PART OF THE REPAIR, A NEW IGNITION KEY WAS PROVIDED. AFTER THE REPAIR, THE CONTACT WAS STILL ABLE TO USE THE OLD IGNITION KEY, BUT CONTINUED TO USE THE REPLACEMENT KEY INSTEAD. THE VEHICLE BEGA…
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TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN IGNITION RECALL. AS A PART OF THE REPAIR, A NEW IGNITION KEY WAS PROVIDED. AFTER THE REPAIR, THE CONTACT WAS STILL ABLE TO USE THE OLD IGNITION KEY, BUT CONTINUED TO USE THE REPLACEMENT KEY INSTEAD. THE VEHICLE BEGAN EXPERIENCING A FAILURE WITH THE NEW IGNITION KEY AS IT WOULD NOT EJECT FROM THE IGNITION WHEN THE VEHICLE WAS TURNED OFF. THE FAILURE CAUSED THE VEHICLE'S BATTERY TO DIE AND THE VEHICLE TO BECOME INOPERABLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 384,027.
NHTSA ODI #11014004
134,000 miles · Aug 9, 2017
Electrical System
TEMP GAGE STOPPED WORKING ALONG WITH AIR CONDITION COOLING, REPLACED SENDING UNIT TO WORKING VEHICLE AND UNIT WORKS, EARLY ON THE TROUBLE SHOOTING WORKED ONCE IN A WHILE, IF REMOVED FROM UNIT AND PLACED BACKED, NOW DOES NOT WORK AT ALL. THANKS
NHTSA ODI #11013893
46,368 miles · Jun 26, 2017
Electrical System
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY WOULD FAIL TO RELEASE FROM THE IGNITION WHEN THE VEHICLE WAS TURNED OFF. THE CONTACT ALSO STATED THAT SOMETIMES WHEN CLICKING THE DOOR LOCK SWITCH ON AND OFF, WHEN STRAIGHTENING THE STEERING WHEEL OR DEPRESSING THE BRAKE PEDAL, THE KEY WOULD RELEASE FROM THE…
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TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY WOULD FAIL TO RELEASE FROM THE IGNITION WHEN THE VEHICLE WAS TURNED OFF. THE CONTACT ALSO STATED THAT SOMETIMES WHEN CLICKING THE DOOR LOCK SWITCH ON AND OFF, WHEN STRAIGHTENING THE STEERING WHEEL OR DEPRESSING THE BRAKE PEDAL, THE KEY WOULD RELEASE FROM THE IGNITION SWITCH. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,368.
NHTSA ODI #11001542
185,000 miles · Feb 22, 2017
Air BagsElectrical System
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE CONTACT ALSO STATED THAT THE TEMPERATURE GAUGE DID NOT MOVE AND THAT THE AIR CONDITIONER DID NOT WORK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TEMPERATURE GAUGE FAILU…
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TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE CONTACT ALSO STATED THAT THE TEMPERATURE GAUGE DID NOT MOVE AND THAT THE AIR CONDITIONER DID NOT WORK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TEMPERATURE GAUGE FAILURE WAS AN ELECTRICAL FAILURE THAT NEEDED TO BE REMEDIED. THE TECHNICIAN REFERRED THE CONTACT TO A DEALER TO DIAGNOSE THE AIR BAG FAILURE. THE FAILURES WERE NOT REMEDIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 185,000.
NHTSA ODI #10956235
Mileage unknown · Jan 24, 2017
Electrical SystemSteering
SATURN ION 2007 RECALL THE OTHER DAY I GOT AN ALERT ON THE DISPLAY OF MY CAR THAT STATED "PWR STRG" I WAS ON THE EXPRESSWAY AND ALMOST GOT INTO AN ACCIDENT THAT COULD HAVE KILLED MY 3 YOUNG CHILDREN AND MYSELF. WE WERE TERRIFIED. I WAS ABLE TO GET ON THE SHOULDER OF THE HIGHWAY BY FORCING THE STIRRING WHEEL TO TURN. I THEN LOO…
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SATURN ION 2007 RECALL THE OTHER DAY I GOT AN ALERT ON THE DISPLAY OF MY CAR THAT STATED "PWR STRG" I WAS ON THE EXPRESSWAY AND ALMOST GOT INTO AN ACCIDENT THAT COULD HAVE KILLED MY 3 YOUNG CHILDREN AND MYSELF. WE WERE TERRIFIED. I WAS ABLE TO GET ON THE SHOULDER OF THE HIGHWAY BY FORCING THE STIRRING WHEEL TO TURN. I THEN LOOKED UNDER THE HOOD TO SEE IF I HAD A LEAK OF POWER STIRRING FLUID BUT TO MY SURPRISE DID NOT FIND ANYWHERE THAT WOULD INDICATE SUCH A THING. WHEN I TURNED THE CAR BACK ON TO SEE WHAT COULD BE THE PROBLEM THE MSG WAS GONE. I WAS ABLE TO DRIVE THE CAR HOME BUT BEFORE I GOT HOME THE MSG CAME BACK ON AND I HAD TO REPEAT IT ALMOST GETTING INTO A SECOND CAR ACCIDENT. I IMMEDIATELY DID RESEARCH ON WHAT COULD BE THE PROBLEM ONCE I GOT SAFELY HOME AND FOUND OUT THAT GM HAD RECALLED THE "POWER STEERING ELECTRIC MOTOR ASSIST" DUE TO OTHERS HAVING THE SAME PROBLEM. WHEN I CALLED GM TO GET ASSISTANCE THEY TOLD ME THAT THEY WOULD NOT COVER THE CHARGES DUE TO THE PREVIOUS OWNER GETTING THE REPLACEMENT OF THE SAME PART BACK IN 2014. I DISAGREE WITH THE DECISION THAT I SHOULD BE RESPONSIBLE FOR REPLACING AND PAYING FOR THE PART THAT HAS BEEN RECALLED FOR THE EXACT SAME REASON. POWER STEERING GOING OUT FOR NO REASON AT ALL AND THEN RETURNING ONCE I START THE CAR BACK UP. I BELIEVE THEY PLACED ANOTHER DEFECTIVE STEERING MOTOR IN THE CAR AND MY FAMILIES SAFELY SHOULD NOT BE COMPROMISED FOR THIS OVER SIGHT. I CANNOT AFFORD TO REPLACE IT AND SHOULD NOT HAVE TO SINCE IT IS NOT SOMETHING DIFFERENT THAT IS WRONG BUT THE SAME EXACT THING. I WOULD LIKE TO KNOW MY RIGHTS ON THIS ISSUE AND IF THEY ARE STILL LIABLE FOR REPLACING THIS PART OR AM I. *TR
NHTSA ODI #10947279
Official recalls
5Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Sep 19, 2012
General Motors (GM) is recalling certain model year 2007 Chevrolet Equinox and Pontiac Torrent vehicles originally sold or currently registered in Arizona, California, Nevada, and Texas; model year 2007 Chevrolet Cobalt, Pontiac G5, and Saturn ION vehicles originally sold, or currently registered in, Arizona, California, Florida, Nevada, or Texas; model year 2008 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arizona; and model year 2009 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arkansas, Arizona, California, Nevada, Oklahoma, or Texas. Some of these vehicles have a condition in which the plastic supply or return port on the fuel pump module may crack, which could cause a fuel leak.
Consequence & remedy
Consequence: Fuel leakage in the presence of an ignition source may result in a fire.
Remedy: GM will notify owners, and dealers will replace the fuel pump module, free of charge. Notification to owners began on on November 21, 2012. Owners were instructed to not bring their vehicles in for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 29, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA, CALIFORNIA, FLORIDA, NEVADA AND TEXAS. THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP MODULE FREE OF CHARGE. A SPECIAL COVERAGE WILL BE IMPLEMENTED IN THE SAME TIME FRAME FOR MODEL YEAR 2006 VEHICLES REGISTERED IN ALABAMA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA, TENNESSEE AND TEXAS AND MODEL YEAR 2007 VEHICLES REGISTERED IN: ALABAMA, ARKANSAS, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA AND TENNESSEE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 4, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876 AND PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA11014 · Electric Power Steering Failure
Opened Sep 29, 2011 · Closed Apr 15, 2014
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Additional source detail variants (2)
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
RQ10004 · Electric Power Steering Failure
Opened Dec 15, 2010 · Closed Oct 5, 2011
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Additional source detail variants (2)
Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Steering
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
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