Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
570–25K
23825–50K
34050–75K
19275–100K
190100–150K
56150K+
1,073 reports with mileage · 162 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 544 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 392 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel System, Gasoline. Review the 127 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
44 crash reports7 fire reports23 injury reports
What owners actually said
1,235 reports
61,000 miles · Aug 7, 2008
Fuel System, Gasoline
TOOK MY 06 SATURN INTO THE DEALER DUE TO STALLING. WAS TOLD BY THE MECH. THAT THE FUEL PUMP WAS LEAKING THAT THE PLASTIC ELBOW HAD A CRACK IN IT DUE TO THE ROAD VIBRATION MY CONCERN IS THAT TIS IS A LINE THAT IS UNDER APPOS 20PSI LOCATED ABOVE THE EXHAUST PIPE AND DIRECTLY UNDER THE BACK SEAT. IF GAS IS BEING SPRAYED OUT OVER T…
Read full complaint
TOOK MY 06 SATURN INTO THE DEALER DUE TO STALLING. WAS TOLD BY THE MECH. THAT THE FUEL PUMP WAS LEAKING THAT THE PLASTIC ELBOW HAD A CRACK IN IT DUE TO THE ROAD VIBRATION MY CONCERN IS THAT TIS IS A LINE THAT IS UNDER APPOS 20PSI LOCATED ABOVE THE EXHAUST PIPE AND DIRECTLY UNDER THE BACK SEAT. IF GAS IS BEING SPRAYED OUT OVER THE EXHAUST A SPARK IS ALL THAT IS MISSING TO HAVE A ROLLING FLAME THROWER. IN MY SIMPLE MIND THIS PART SHOULD NOT BE PRONE TO CRACKING BECAUSE OF NORMAL DRIVING. I STILL REMEMBER THE PINTO I HOPE SOME ONE WILL TAKE ACTION BEFORE SOMETHING HAPPENS THINK YOU FOR YOUR TIME IN THIS MATTER. *TR
NHTSA ODI #10237393
42,000 miles · Jul 30, 2008
Electrical System
THE IGNITION WOULD NOT TURN OFF AND THE KEY REMOVED. I HAD TO PULL THE IGNITION FUSE TO GET THE CAR TO SHUT OFF. I TOWED THE CAR TO THE DEALERSHIP WHERE IT WAS PURCHASED AND WAS TOLD THAT THIS WAS NOT COVERED UNDER THE WARRANTY THAT WAS PURCHASED WITH THE CAR. IT COSTS $750 TO REPLACE THE IGNITION AND THE SHIFT LEVER CABLE. …
Read full complaint
THE IGNITION WOULD NOT TURN OFF AND THE KEY REMOVED. I HAD TO PULL THE IGNITION FUSE TO GET THE CAR TO SHUT OFF. I TOWED THE CAR TO THE DEALERSHIP WHERE IT WAS PURCHASED AND WAS TOLD THAT THIS WAS NOT COVERED UNDER THE WARRANTY THAT WAS PURCHASED WITH THE CAR. IT COSTS $750 TO REPLACE THE IGNITION AND THE SHIFT LEVER CABLE. *TR
NHTSA ODI #10236416
44,300 miles · Jul 26, 2008
EquipmentFuel System, Other
THE 2006 SATURN ION IGNITION LOCKED ON WITH THE CAR RUNNING IN PARK. THIS SEEMS TO BE A CHRONIC PROBLEM WITH SATURN IONS. THE VEHICLE CAN NOT BE TURNED OFF AND THE KEY CAN NOT BE REMOVED. IT GETS COMPLETELY LOCKED IN PLACE. THE VEHICLE REMAINS RUNNING, WASTING GAS AND COULD BE A SAFETY HAZARD IF SOMETHING ELSE IS HAPPENING AND …
Read full complaint
THE 2006 SATURN ION IGNITION LOCKED ON WITH THE CAR RUNNING IN PARK. THIS SEEMS TO BE A CHRONIC PROBLEM WITH SATURN IONS. THE VEHICLE CAN NOT BE TURNED OFF AND THE KEY CAN NOT BE REMOVED. IT GETS COMPLETELY LOCKED IN PLACE. THE VEHICLE REMAINS RUNNING, WASTING GAS AND COULD BE A SAFETY HAZARD IF SOMETHING ELSE IS HAPPENING AND THE VEHICLE MUST BE SHUT OFF QUICKLY AND CAN'T. THE ONLY WAY TO SHUT THE VEHICLE OFF IS TO DISCONNECT THE BATTERY AND PULL AN IGNITION FUSE. THE KEY REMAINS LOCKED IN PLACE. I'M PUTTING THIS UNDER 'FUEL SYSTEM-OTHER' BECAUSE THE IGNITION TURNS THE FUEL SYSTEM ON AND OFF. I ORIGINALLY PARKED AND TRIED TO SHUT THE VEHICLE OFF BECAUSE I SMELLED FUEL. LUCKILY IT WAS COMING FROM SOMEWHERE ELSE AND WAS JUST IN THE AIR. BUT IT WAS SCARY TO SMELL FUEL AND NOT BE ABLE TO SHUT THE VEHICLE OFF. *TR
NHTSA ODI #10235840
58,890 miles · Jul 22, 2008
Electrical System
I HAVE A 2006 SATURN ION. THE CAR HAS BEEN RUNNING GREAT. I GOT INTO MY VEHICLE AFTER WORK, AND STARTED THE CAR. I STOPPED AT A LOCAL GAS STATION TO GET GAS, AND THE KEY WOULD NOT TURN OFF. I HAD TO PUMP MY GAS WITH THE CAR RUNNING, WHICH IS AN EXTREME HAZARD TO MYSELF AND OTHERS AROUND ME. I CONTINUED TO JIGGLE THE KEY TRY…
Read full complaint
I HAVE A 2006 SATURN ION. THE CAR HAS BEEN RUNNING GREAT. I GOT INTO MY VEHICLE AFTER WORK, AND STARTED THE CAR. I STOPPED AT A LOCAL GAS STATION TO GET GAS, AND THE KEY WOULD NOT TURN OFF. I HAD TO PUMP MY GAS WITH THE CAR RUNNING, WHICH IS AN EXTREME HAZARD TO MYSELF AND OTHERS AROUND ME. I CONTINUED TO JIGGLE THE KEY TRYING TO GET IT TO MOVE, AND IT WOULD NOT BUDGE. I DROVE THE VEHICLE HOME, AND CONTACT MY SATURN DEALERSHIP TO SEE IF I COULD GET THIS WORKED ON. THEY REPORTED THAT IT WOULD BE OVER A WEEK BEFORE THEY COULD GET TO IT. THE KEY CONTINUES TO BE JAMMED, THE DOORS WON'T LOCK, AND ANYONE COULD STEAL MY CAR AT ANYTIME. I HAVE RESEARCHED THIS ON THE INTERNET, AND SEEMS TO ME A MAJOR PROBLEM WITH SATURN CARS. WHY ISN'T THIS A RECALL?? *TR
NHTSA ODI #10235384
41,000 miles · Jul 18, 2008
Electrical System
MY WIFE AND I OWN A 2006 SATURN ION WHICH WE BOUGHT USED LAST DECEMBER. LAST NIGHT WHEN PULLING INTO HER PARENTS DRIVEWAY WHILE ON VACATION THE KEY WOULD NOT TURN TO THE OFF POSITION ONCE PUT IN PARK. THE CAR WAS STUCK RUNNING WITH THE KEY IN THE IGNITION AND WOULD NOT COME OUT. FORTUNATELY I HAVE A LITTLE BACKGROUND IN MECHA…
Read full complaint
MY WIFE AND I OWN A 2006 SATURN ION WHICH WE BOUGHT USED LAST DECEMBER. LAST NIGHT WHEN PULLING INTO HER PARENTS DRIVEWAY WHILE ON VACATION THE KEY WOULD NOT TURN TO THE OFF POSITION ONCE PUT IN PARK. THE CAR WAS STUCK RUNNING WITH THE KEY IN THE IGNITION AND WOULD NOT COME OUT. FORTUNATELY I HAVE A LITTLE BACKGROUND IN MECHANICS SO WAS ABLE TO PULL OUT THE IGNITION RELAY SWITCH THEN DISCONNECT THE BATTERY(WHICH IS IN THE TRUNK, SO COULDN'T SHUT THE TRUNK EITHER OR I WOULD NOT BE ABLE TO CONNECT THE BATTERY AGAIN) JUST SO THE CAR WOULD SHUT OFF AND NOT DRAIN THE BATTERY AS ALL THE ACCESSORIES WERE STILL ON. AFTER RESEARCHING THIS ON THE INTERNET I HAVE FOUND DOZENS AND DOZENS OF DIFFERENT PEOPLE HAVING THE EXACT SAME ISSUE. UNFORTUNATELY MY CAR IS NO LONGER UNDER WARRANTY SO I WILL HAVE TO PAY FOR THIS ENTIRE BILL OUT OF POCKET. WHEN AND WHY IS THIS NOT A RECALL YET?? *TR
NHTSA ODI #10234809
15,000 miles · Jul 14, 2008
Engine And Engine CoolingSteeringSuspension
I BOUGHT MY 2006 ION BRAND NEW WITH ONLY 10 MILES ON IT NOW THE CAR IS AT 27K MILES AND NOW IT HAS A CLUNKING NOISE IN THE FRONT SUSPENSION, I HAVE TAKEN IN TO DEALER MANY TIMES THEY HAVE REPLACED 1) INTERMEDIATE SHAFT 2) LOWER CONTROL ARM REAR BUSHING 3) CATALYTIC CONVERTER 4) STEERING RACK: AND ON TOP OF ALL THIS IT HAS BEEN 8…
Read full complaint
I BOUGHT MY 2006 ION BRAND NEW WITH ONLY 10 MILES ON IT NOW THE CAR IS AT 27K MILES AND NOW IT HAS A CLUNKING NOISE IN THE FRONT SUSPENSION, I HAVE TAKEN IN TO DEALER MANY TIMES THEY HAVE REPLACED 1) INTERMEDIATE SHAFT 2) LOWER CONTROL ARM REAR BUSHING 3) CATALYTIC CONVERTER 4) STEERING RACK: AND ON TOP OF ALL THIS IT HAS BEEN 8 MONTHS AND MY CAR IS STILL NOT FIXED. THE DEALER TOLD ME THEY DON'T KNOW WHAT IT IS. I HAVE DONE SOME RESEARCH FOUND TSB'S FOR THIS BOTH OF WHICH THEY HAVE SUPPOSEDLY ALREADY DONE. *TR
NHTSA ODI #10234290
Mileage unknown · Jul 14, 2008
Electrical System
GOING TO A DINNER AT MOTHERS HOUSE - STARTED THE CAR JUST FINE - ARRIVED AT DESTINATION - PUT THE CAR INTO PARK WENT TO TURN IT OFF - KEY WOULD NOT TURN IT WAS STUCK IN THE 'ON' POSITION AND NOT MOVING PERIOD...HAD TO PULL THE FUSE OUT FOR THE IGNITION - AAA WOULDN'T COME OUT ON A SUNDAY EVENING - NOWHERE IN NORTHWEST ARKANSAS T…
Read full complaint
GOING TO A DINNER AT MOTHERS HOUSE - STARTED THE CAR JUST FINE - ARRIVED AT DESTINATION - PUT THE CAR INTO PARK WENT TO TURN IT OFF - KEY WOULD NOT TURN IT WAS STUCK IN THE 'ON' POSITION AND NOT MOVING PERIOD...HAD TO PULL THE FUSE OUT FOR THE IGNITION - AAA WOULDN'T COME OUT ON A SUNDAY EVENING - NOWHERE IN NORTHWEST ARKANSAS TO DRIVE THE CAR TO BE LOOKED AT BECAUSE EVERYWHERE IS CLOSED - NOW - EVEN THOUGH MY CAR IS OFF THE KEY IS STILL IN IT, AND I HAVE TO ESSENTIALLY PUT A PLASTIC 'KEY' INTO A FITTING UNDERNEATH/INSIDE THE STEERING WHEEL TO TURN OFF AND START MY CAR. ANYONE CAN WALK BY AND TRY TO BREAK INTO MY CAR BECAUSE THEY SEE KEYS IN THE IGNITION - IF I DIDN'T HAVE THE FRIEND THAT NEW SOMETHING ABOUT CARS MY CAR WOULD HAVE OVERHEATED AND PROBABLY CAUGHT ON FIRE, BECAUSE NO ONE WOULD COME OUT AND HELP ME. ...RIDICULOUS! *TR
NHTSA ODI #10234133
43,000 miles · Jul 11, 2008
Electrical System
KEY LOCKED IN IGNITION AND CAR WILL NOT TURN OFF. *TR
NHTSA ODI #10233866
26,960 miles · Jul 8, 2008
Engine And Engine Cooling
EVERY NOW AND THEN MY KEY FELT 'ROUGH' IN THE IGNITION. ON 7/4/2008 I GOT IN THE CAR (IT WAS PARKED ON A STEEP INCLINE) AND THE KEY WOULD NOT TURN OVER. MY FIRST THOUGHT WAS THAT MY STEERING WHEEL WASN'T LOCKED, BUT EVEN AFTER TURNING THAT (IT NEVER DID SEEM TO LOCK), THE KEY STILL WOULDN'T BUDGE. IT EVENTUALLY TURNED OVER. …
Read full complaint
EVERY NOW AND THEN MY KEY FELT 'ROUGH' IN THE IGNITION. ON 7/4/2008 I GOT IN THE CAR (IT WAS PARKED ON A STEEP INCLINE) AND THE KEY WOULD NOT TURN OVER. MY FIRST THOUGHT WAS THAT MY STEERING WHEEL WASN'T LOCKED, BUT EVEN AFTER TURNING THAT (IT NEVER DID SEEM TO LOCK), THE KEY STILL WOULDN'T BUDGE. IT EVENTUALLY TURNED OVER. BETWEEN 7/4/2008 AND 7/8/2008 THIS PROBLEM OCCURRED ALMOST EVERY SINGLE TIME I STARTED MY CAR. THE ONLY TIMES WHERE IT WASN'T SEVERE WERE WHEN I WAS PARKED ON A COMPLETELY LEVEL SURFACE SUCH AS A GARAGE. I CALLED THE SATURN DEALER AND TOOK MY CAR INTO BE SERVICED. THE ENTIRE IGNITION LOCK CYLINDER HAD TO BE REPLACED. MY KEY STILL FEELS 'ODD' AND I DO NOT HAVE FAITH THAT THIS PROBLEM IS RESOLVED. MY CAR HAS 27,140 MILES AND WILL TURN THREE ON NOVEMBER 7, 2008. THIS IS IN ADDITION TO HAVING MY STARTER REPLACED IN EARLY JANUARY 2008. IN DECEMBER 2008 THE CAR LOST ALL POWER AND DIED WHILE DECELERATING ON AN EXIT RAMP AFTER DRIVING 30 MILES STRAIGHT. *TR
NHTSA ODI #10233567
40,000 miles · Jul 8, 2008
SteeringStructure
TL*THE CONTACT OWNS A 2006 SATURN ION. THE POWER STEERING FAILED AND NEARLY CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE ON SEVERAL OCCASIONS. THE FAILURE OCCURRED WHILE DRIVING 70 MPH; HOWEVER, THE SPEED HAS VARIED. THE CONNECTING PANEL ON THE DRIVER SIDE OF THE VEHICLE BETWEEN THE TWO DOORS ON THE OUTSIDE OF THE VEHICLE FE…
Read full complaint
TL*THE CONTACT OWNS A 2006 SATURN ION. THE POWER STEERING FAILED AND NEARLY CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE ON SEVERAL OCCASIONS. THE FAILURE OCCURRED WHILE DRIVING 70 MPH; HOWEVER, THE SPEED HAS VARIED. THE CONNECTING PANEL ON THE DRIVER SIDE OF THE VEHICLE BETWEEN THE TWO DOORS ON THE OUTSIDE OF THE VEHICLE FELL OFF ONTO THE FREEWAY. THE CURRENT MILEAGE WAS 42,000 AND THE FAILURE MILEAGE WAS 40,000. UPDATED 09/16/08. *LJ UPDATED 09/18/08*JB
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA, CALIFORNIA, FLORIDA, NEVADA AND TEXAS. THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP MODULE FREE OF CHARGE. A SPECIAL COVERAGE WILL BE IMPLEMENTED IN THE SAME TIME FRAME FOR MODEL YEAR 2006 VEHICLES REGISTERED IN ALABAMA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA, TENNESSEE AND TEXAS AND MODEL YEAR 2007 VEHICLES REGISTERED IN: ALABAMA, ARKANSAS, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA AND TENNESSEE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 4, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876 AND PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA11014 · Electric Power Steering Failure
Opened Sep 29, 2011 · Closed Apr 15, 2014
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Additional source detail variants (2)
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
RQ10004 · Electric Power Steering Failure
Opened Dec 15, 2010 · Closed Oct 5, 2011
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Additional source detail variants (2)
Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Steering
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Illustration