NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
26 reportsClear category filter141,000 miles · Jun 17, 2014
Unknown Or Other
I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR SINCE I BOUGHT IT, 2006 SATURN ION. WHY DON'T YOU GUYS JUST PURCHASE THEM FROM US AND GET THEM OFF THE ROAD? WE ARE PAYING OUT WAY MORE THAN WHAT THEY ARE WORTH. YOU GUYS HAVE BEEN SPENDING A BUNCH THESE PAST FEW MONTHS, WOULDN'T IT BE CHEAPER JUST TO BUY THEM FROM US? I'M FED UP WIT…
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I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR SINCE I BOUGHT IT, 2006 SATURN ION. WHY DON'T YOU GUYS JUST PURCHASE THEM FROM US AND GET THEM OFF THE ROAD? WE ARE PAYING OUT WAY MORE THAN WHAT THEY ARE WORTH. YOU GUYS HAVE BEEN SPENDING A BUNCH THESE PAST FEW MONTHS, WOULDN'T IT BE CHEAPER JUST TO BUY THEM FROM US? I'M FED UP WITH ALL THESE PROBLEMS THAT I HAVE HAD AND THERE'S NO ONE THAT WILL BUY THESE CARS FROM US, I HAVE ADVERTISED MANY OF TIMES AND NO ONE WANTS THEM. I HAVE A 3 YEAR OLD SON AND I DON'T FEEL COMFORTABLE WITH HIM IN MY SATURN. I AM GOING TO CALL WHOEVER I CAN TO SEE WHAT I CAN DO ABOUT SOMEONE GETTING MY CAR OFF THE ROAD BECAUSE I'M SO TIRED OF FEELING UNSAFE AND NOT BEING ABLE TO DRIVE MY SATURN BECAUSE OF THE TERRIBLE FEELING I GET WHEN I THINK I AM GOING TO HAVE TO DRIVE MY SON IN THIS PIECE OF CRAP. I WOULD GREATLY APPRECIATE IT IF YOU COULD HAVE SOMEONE CONTACT ME OR GIVE ME FURTHER INFORMATION ON WHO TO CONTACT ABOUT MY SITUATION. MY NAME IS [XXX] AND YOU CAN CONTACT ME AT [XXX]. THANK YOU AND I'LL BE WAITING FOR SOMEONE TO CALL ME ASAP! ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10598723
91,778 miles · Apr 16, 2014
Electrical SystemUnknown Or Other
I HIT A BUMP IN THE ROAD AND MY CAR SHUT OFF - KEYS BECAME STUCK IN IGNITION SWITCH. I ALREADY HAD TO HAVE MY IGNITION SWITCH REPAIRED, BUT NOBODY SEEMS TO BE ABLE TO TELL ME HOW TO GET REIMBURSED, AND I HAVE NOT RECEIVED ANY NOTIFICATION TO DO SO, EVEN THOUGH WE WERE TOLD WE WOULD RECEIVE INFORMATION ABOUT THIS THE FIRST WEEK O…
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I HIT A BUMP IN THE ROAD AND MY CAR SHUT OFF - KEYS BECAME STUCK IN IGNITION SWITCH. I ALREADY HAD TO HAVE MY IGNITION SWITCH REPAIRED, BUT NOBODY SEEMS TO BE ABLE TO TELL ME HOW TO GET REIMBURSED, AND I HAVE NOT RECEIVED ANY NOTIFICATION TO DO SO, EVEN THOUGH WE WERE TOLD WE WOULD RECEIVE INFORMATION ABOUT THIS THE FIRST WEEK OF APRIL. I HAVE TRIED TO CALL YOUR CONTACT NUMBERS BUT ALWAYS GET A RUN-AROUND AND THEY ALL SAY YOU HAVE TO WAIT UNTIL THE LETTER COMES OUT THE FIRST WEEK OF APRIL. THE FIRST WEEK OF APRIL HAS PAST AND I HAVE NOT RECEIVED ANY NOTIFICATION ON HOW TO GET MY REIMBURSEMENT. I WOULD LIKE FOR SOMEONE TO LET ME KNOW HOW TO GET MY FORM FOR REIMBURSEMENT. *TT
NHTSA ODI #10583149
80,000 miles · Sep 28, 2011
Electrical SystemUnknown Or Other
ON 9/27/2011 I WAS UNABLE TO TURN THE KEY TO THE OFF IN MY IGNITION. THE CAR STAYED ON AND I CANNOT REMOVE THE KEY FROM THE ON POSITION. THERE ARE THOUSANDS OF COMPLAINTS ONLINE REGARDING THE VERY SAME PROBLEM WITH THE SATURN ION. THIS IS A SAFETY PROBLEM AND IS VERY DANGEROUS. THIS VEHICLE AND/ OR PART MUST BE RECALLED. …
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ON 9/27/2011 I WAS UNABLE TO TURN THE KEY TO THE OFF IN MY IGNITION. THE CAR STAYED ON AND I CANNOT REMOVE THE KEY FROM THE ON POSITION. THERE ARE THOUSANDS OF COMPLAINTS ONLINE REGARDING THE VERY SAME PROBLEM WITH THE SATURN ION. THIS IS A SAFETY PROBLEM AND IS VERY DANGEROUS. THIS VEHICLE AND/ OR PART MUST BE RECALLED. *TT
NHTSA ODI #10427788
90,300 miles · Aug 9, 2011
Unknown Or Other
AFTER DRIVING THIS CAR FOR SEVERAL YEARS I NEVER KNEW THAT SO MANY SATURN DRIVERS HAD MY ISSUES. THE CAR HAS A STRANGE KNOCK IN THE BACK. IT SOUNDS LIKE IT IS COMING FROM THE TRUNK. THERE ARE OFTEN STRONG SMELLS OF GASOLINE. IT HAS BEGUN TO CAPTURE THE KEY. I HAVE TO FIGHT WITH IT TO GET THE KEY OUT AND NOW IT HAS STARTED T…
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AFTER DRIVING THIS CAR FOR SEVERAL YEARS I NEVER KNEW THAT SO MANY SATURN DRIVERS HAD MY ISSUES. THE CAR HAS A STRANGE KNOCK IN THE BACK. IT SOUNDS LIKE IT IS COMING FROM THE TRUNK. THERE ARE OFTEN STRONG SMELLS OF GASOLINE. IT HAS BEGUN TO CAPTURE THE KEY. I HAVE TO FIGHT WITH IT TO GET THE KEY OUT AND NOW IT HAS STARTED TO CUT OFF WHILE I AM DRIVING. THE LATEST INCIDENT IS WHAT I AM WRITING ABOUT WHICH IS A CUT OFF WHILE DRIVING. I MADE A SLOW LEFT TURN AND THE CAR PROMPTLY SHUT OFF ON ME WHILE I WAS GOING UP THE HILL. IT OCCURRED WHEN I FIRST GOT THE VEHICLE, IT HAS OCCURRED AT LEAST 5 TIMES SINCE WITH THIS MORNING BEING THE MOST RECENT TIME. IT IS INCREASING IN BETWEEN CUT OFFS. IT CUT OFF ON ME ONLY 2 WEEKS AGO AS I MADE A RIGHT AND WENT UP A HILL. *TR
NHTSA ODI #10418123
19,052 miles · Jul 13, 2011
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
CONTINUAL COMPUTER/ELECTRICAL PROBLEMS BEGINNING - 1/12/10 + 1/14/10 + 12/29/10 + 6/21/11 + CURRENT PROBLEM 6/25/11 DEALERSHIP CHARGED $120 FOR DIAGNOSIS EACH INCIDENCE SINCE 12/19/10. CURRENT MILEAGE 22,170.
NHTSA ODI #10412818
Mileage unknown · Mar 11, 2011
Unknown Or Other
WH REFERRAL LETTER OF COMPLAINT REGARDING SATURN AND GENERAL MOTORS UNABLE TO GET PARTS TO REPAIR HIS 2006 SATURN ION. *KB THE CONSUMER STATED THE DEALER KNOWS WHAT THE PROBLEM IS CONCERNING THE VEHICLE, BUT SATURN WAS NOT PRODUCING THE PART AND WAS UNABLE TO GIVE THE CONSUMER AN ANSWER AS TO WHEN IT WOULD BE AVAILABLE. *JB
NHTSA ODI #10391128
63,000 miles · Feb 28, 2011
Unknown Or Other
I GOT HOME ON FRIDAY JAN 28, AND PUT MY CAR IN PARK, TRIED TO TURN THE KEY INTO THE OFF POSITION AND IT WOULDN'T MOVE. I SAT IN MY DRIVEWAY, FREEZING, WAITING FOR A FRIEND TO COME OVER AND STOP THE MOTOR, UNHOOK THE FUSES, AND UNHOOK THE BATTERY. PAID FOR A NEW KEY CYLINDER, PAID TO HAVE IT REKEYED, AND PAID A LOCKSMITH TO TAKE…
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I GOT HOME ON FRIDAY JAN 28, AND PUT MY CAR IN PARK, TRIED TO TURN THE KEY INTO THE OFF POSITION AND IT WOULDN'T MOVE. I SAT IN MY DRIVEWAY, FREEZING, WAITING FOR A FRIEND TO COME OVER AND STOP THE MOTOR, UNHOOK THE FUSES, AND UNHOOK THE BATTERY. PAID FOR A NEW KEY CYLINDER, PAID TO HAVE IT REKEYED, AND PAID A LOCKSMITH TO TAKE OUT THE OLD ONE AND REPLACE THE NEW ONE. IT WORKED FOR A FEW HOURS AND THEN IT DID THE SAME THING, ONLY THIS TIME I WENT TO GO START MY CAR, AND THE KEY JUST WONT TURN. THE LOCKSMITH CAME BACK OUT AND SAID HE CAN'T FIX IT, IT IS A MANUFACTURE DEFECT. I HAVE READ ONLINE OF HUNDREDS OF OTHERS HAVING THE SAME PROBLEM, AND I CALLED SATURN CUSTOMER SERVICE, AND THEY SAID THERE IS NOTHING THEY CAN DO. I ASKED WHY THERE WASN'T A RECALL AND SHE COULDN'T TELL ME, I ASKED WHO WOULD KNOW, AND SHE SAID NO ONE. SHE SAID THERE IS NO ACTUAL PERSON THAT I CAN TALK TO ABOUT THAT. SHE REFUSED TO LET ME SPEAK TO A SUPERVISOR. GOOGLE SATURN ION IGNITION, AND OMG THERE ARE HUNDREDS OF PEOPLE WITH THIS SAME DEFECT. I WORRY FOR THE MOM WITH HER BABIES IN THE CAR DRIVING TO THE STORE AND NOT BEING ABLE TO SHUT OFF HER CAR. SOMETHING NEEDS TO BE DONE ABOUT THIS. *TR
NHTSA ODI #10384784
70,000 miles · Dec 20, 2010
Unknown Or Other
THE IGNITION KEY WOULD NOT TURN OFF THE VEHICLE. IT WAS STUCK IN THE ON POSITION WITH THE CAR RUNNING. I HAD TO DRIVE TO MY MECHANIC AND HAVE HIM DISCONNECT THE BATTERY TO GET IT TO STOP. HE REBUILT THE IGNITION, BUT I CONTINUE TO HAVE PROBLEMS WITH THE KEY GETTING STUCK AFTER SHUT OFF. THERE HAS BEEN ANOTHER CONTINUING IGNI…
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THE IGNITION KEY WOULD NOT TURN OFF THE VEHICLE. IT WAS STUCK IN THE ON POSITION WITH THE CAR RUNNING. I HAD TO DRIVE TO MY MECHANIC AND HAVE HIM DISCONNECT THE BATTERY TO GET IT TO STOP. HE REBUILT THE IGNITION, BUT I CONTINUE TO HAVE PROBLEMS WITH THE KEY GETTING STUCK AFTER SHUT OFF. THERE HAS BEEN ANOTHER CONTINUING IGNITION PROBLEM IN MY 2006 ION FOR A COUPLE OF YEARS, BEFORE AND AFTER THE KEY GOT STUCK IN THE ON POSITION. THE KEY CONTINUALLY GETS STUCK IN THE IGNITION AFTER SHUT OFF AND WILL NOT COME OUT UNTIL I PLAY WITH IT (RESTARTING THE CAR, MOVING IT A BIT, PLAYING WITH THE DOOR LOCKS, ETC.) FOR A COUPLE OF MINUTES.
NHTSA ODI #10372754
63,000 miles · Nov 10, 2010
Unknown Or Other
I OWN A 2006 SATURN ION AND YESTERDAY MY KEY GOT STUCK IN THE IGNITION AND THE CAR WOULD NOT TURN OFF. NO ONE WAS ABLE TO GET MY KEY OUT OR MY CAR OFF, SO I TOOK IT INTO THE DEALERSHIP AND THEY HAD TO REPLACE THE CYLINDER AND IT COST $430. I RESEARCHED ONLINE AND THERE ARE HUNDREDS OF OTHER PEOPLE HAVING THE EXACT SAME PROBLEM W…
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I OWN A 2006 SATURN ION AND YESTERDAY MY KEY GOT STUCK IN THE IGNITION AND THE CAR WOULD NOT TURN OFF. NO ONE WAS ABLE TO GET MY KEY OUT OR MY CAR OFF, SO I TOOK IT INTO THE DEALERSHIP AND THEY HAD TO REPLACE THE CYLINDER AND IT COST $430. I RESEARCHED ONLINE AND THERE ARE HUNDREDS OF OTHER PEOPLE HAVING THE EXACT SAME PROBLEM WITH THESE SATURNS AND THERE HAS NOT BEEN A RECALL. I FEEL THIS SHOULD BE A RECALL THROUGH SATURN, SO I WANTED TO FILE A FORMAL COMPLAINT. *TR
NHTSA ODI #10365212
68,857 miles · Oct 21, 2010
SteeringUnknown Or Other
I OWN A 2006 SATURN ION LEVEL 2 THAT I BOUGHT FAIRLY KNEW IN 2007. I HAVE NOTICED A CLICKING NOISE FOR SEVERAL MONTHS AFTER I PUT MY KEY IN THE IGNITION TO START MY CAR. I HAVE ALSO NOTICED FOR SEVERAL MONTHS WHEN I TRY TO TURN MY CAR OFF, THAT IT BECAME MORE AND MORE DIFFICULT TO GET THE KEY OUT OF THE SWITCH. JUST THREE DAYS A…
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I OWN A 2006 SATURN ION LEVEL 2 THAT I BOUGHT FAIRLY KNEW IN 2007. I HAVE NOTICED A CLICKING NOISE FOR SEVERAL MONTHS AFTER I PUT MY KEY IN THE IGNITION TO START MY CAR. I HAVE ALSO NOTICED FOR SEVERAL MONTHS WHEN I TRY TO TURN MY CAR OFF, THAT IT BECAME MORE AND MORE DIFFICULT TO GET THE KEY OUT OF THE SWITCH. JUST THREE DAYS AGO I TRIED TO TURN MY CAR OFF AFTER DRIVING AND THE IGNITION WOULD NOT SHUT OFF AT ALL NOR COULD I GET MY KEY OUT. I WAS STRANDED OUT OF TOWN UNTIL I COULD CALL A FAMILY MEMBER TO COME AND FIGURE OUT HOW TO SHUT MY CAR OFF. IT TOOK HIM HOURS BEFORE HE JUST DECIDED TO TAKE OUT THE FUSE AND UNHOOK THE BATTERY. AFTER HOURS OF TRYING TO FIGURE OUT HOW I CAN GET BACK HOME SAFELY AND DRIVE ON THE INTERSTATE 4 HOURS AWAY FROM WHERE I WAS VISITING . I NOW HAVE TO START MY CAR BY HOOKING THE IGNITION WIRE SWITCH JUST SO THAT I CAN HAVE TRANSPORTATION. I HAVE RESEARCHED THIS AND APPARENTLY THERE IS A LONG LIST OF SATURN OWNERS WHO HAVE HAD THE SAME COMPLAINT WITH THEIR VEHICLES SINCE AT 2007. I COULD NOT FIND ONE RECALL IN REGARDS TO A IGNITION CYLINDER MALFUNCTION ON THE INTERNET OR THIS SITE. I AM OUTRAGED BECAUSE THIS IS A SAFETY ISSUE I COULD HAVE EASILY BEEN DRIVING AND GOD KNOWS WHAT ELSE COULD HAVE HAPPENED. THE ESTIMATED COST FOR THIS REPAIR IS ABOUT 500 TO 600 DOLLARS WHICH IS A RIDICULOUS COST THAT OWNERS SHOULD HAVE TO PAY FOR. IT NEED TO BE ON THE RECALL LIST IMMEDIATELY, THIS IS A SAFETY ISSUE SOMEONE COULD GET SERIOUSLY HURT. *TR
NHTSA ODI #10361485
Official recalls
4Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Oct 29, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA, CALIFORNIA, FLORIDA, NEVADA AND TEXAS. THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP MODULE FREE OF CHARGE. A SPECIAL COVERAGE WILL BE IMPLEMENTED IN THE SAME TIME FRAME FOR MODEL YEAR 2006 VEHICLES REGISTERED IN ALABAMA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA, TENNESSEE AND TEXAS AND MODEL YEAR 2007 VEHICLES REGISTERED IN: ALABAMA, ARKANSAS, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA AND TENNESSEE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 4, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876 AND PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA11014 · Electric Power Steering Failure
Opened Sep 29, 2011 · Closed Apr 15, 2014
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Additional source detail variants (2)
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
RQ10004 · Electric Power Steering Failure
Opened Dec 15, 2010 · Closed Oct 5, 2011
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Additional source detail variants (2)
Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Steering
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
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