TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED STATED WHILE DRIVING AT 55 MPH THE POWER STEERING LIGHT FLASHED AND THE POWER STEERING WENT OUT. THE CONTACT CALLED THE MANUFACTURER REGARDING THIS ISSUE AND MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE CONTACT IS CURRENTLY HAVING A DI…
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TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED STATED WHILE DRIVING AT 55 MPH THE POWER STEERING LIGHT FLASHED AND THE POWER STEERING WENT OUT. THE CONTACT CALLED THE MANUFACTURER REGARDING THIS ISSUE AND MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE CONTACT IS CURRENTLY HAVING A DIAGNOSTIC TEST FOR REPAIRS. THE CONTACTS FEELS THIS VEHICLE COULD HAVE CAUSE A CRASH WHILE ON THE HIGHWAY. FAILURE MILEAGE WAS 40,000. JO
NHTSA ODI #10297992
44,000 miles · Dec 21, 2009
Electrical SystemPower TrainSteering
I HAVE NOT BEEN ABLE TO TURN OFF MY IGNITION OR REMOVE MY KEY TWO SEPARATE TIMES. NOT ONLY THAT MY POWER STEERING WENT OUT AND WAS ONLY ABLE TO BE FIXED BY THE DEALERSHIP. MOST RECENTLY ALONG WITH THE KEY IGNITION PROBLEM, THERE IS A TRANSMISSION PROBLEM. THE FIRST TIME THE IGNITION WAS FIXED IT WAS UNDER WARRANTY BUT THIS TI…
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I HAVE NOT BEEN ABLE TO TURN OFF MY IGNITION OR REMOVE MY KEY TWO SEPARATE TIMES. NOT ONLY THAT MY POWER STEERING WENT OUT AND WAS ONLY ABLE TO BE FIXED BY THE DEALERSHIP. MOST RECENTLY ALONG WITH THE KEY IGNITION PROBLEM, THERE IS A TRANSMISSION PROBLEM. THE FIRST TIME THE IGNITION WAS FIXED IT WAS UNDER WARRANTY BUT THIS TIME IT IS NOT. I HAVE READ SEVERAL BLOGS OF SIMILAR COMPLAINTS FROM SUFFERING CONSUMERS. *TR
NHTSA ODI #10296649
43,233 miles · Dec 18, 2009
Steering
POWER STEERING WENT OUT ON SATURN ION 2006 WITHOUT ANY WARNING. THE FUSE IS FINE. IT GOES OUT ABOUT 5 MINUTES AFTER THE DRIVE BEGINS. UPON TURNING OFF THE IGNITION AND RESTARTING IT, IT WORKS FOR ANOTHER 5 MINUTES. *TR
NHTSA ODI #10296395
55,000 miles · Dec 15, 2009
Electrical SystemSteering
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING APPROXIMATELY 55 MPH THE "POWER STEERING" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL, AND THEN THERE WAS LOSS OF POWER STEERING. SHE WAS ABLE TO RESUME OPERATION, BUT WITH GREAT DIFFICULTY. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE FAILURES. THE FAILURE AND CURREN…
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TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING APPROXIMATELY 55 MPH THE "POWER STEERING" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL, AND THEN THERE WAS LOSS OF POWER STEERING. SHE WAS ABLE TO RESUME OPERATION, BUT WITH GREAT DIFFICULTY. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE 55,000. UPDATED 01/20/10 *BF. THE CONSUMER STATED THE VEHICLE WAS PARKED IN FRONT OF HIS HOUSE IN IDLE WHEN SUDDENLY THE SPEEDOMETER READ 120 MPH. UPDATED 01/22/10
NHTSA ODI #10295821
55,000 miles · Dec 1, 2009
Power TrainSteering
A FEW WEEKS AGO, MY 2006 SATURN ION LOST POWER STEERING CAPABILITY WHILE I WAS ON A MAJOR HIGHWAY (DOING 65MPH)! NEEDLESS TO SAY, I NARROWLY AVOIDED A MAJOR ACCIDENT AND WAS DISMAYED TO SUBSEQUENTLY FIND OUT THAT I HAVE A DEFECTIVE STEERING COLUMN MOTOR (ACCORDING TO THE LOCAL SATURN DEALERSHIP) WHICH WILL NEED TO BE REPLACED …
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A FEW WEEKS AGO, MY 2006 SATURN ION LOST POWER STEERING CAPABILITY WHILE I WAS ON A MAJOR HIGHWAY (DOING 65MPH)! NEEDLESS TO SAY, I NARROWLY AVOIDED A MAJOR ACCIDENT AND WAS DISMAYED TO SUBSEQUENTLY FIND OUT THAT I HAVE A DEFECTIVE STEERING COLUMN MOTOR (ACCORDING TO THE LOCAL SATURN DEALERSHIP) WHICH WILL NEED TO BE REPLACED AND IS NOT CURRENTLY UNDER WARRANTY. I BOUGHT THIS CAR IN 2007 SOMEWHAT RELUCTANTLY SINCE IT ALREADY HAD 40,000 MILES ON IT BUT IT WAS THE ONLY ONE AVAILABLE AFTER A MAJOR ACCIDENT WITH MY FIRST SATURN FOR IMMEDIATE DELIVERY. I WAS AT A NEW JOB AND NEEDED A CAR DESPERATELY. I CHOSE SATURN AGAIN BECAUSE OF THE BRAND'S RELIABILITY, EXCELLENT CUSTOMER SERVICE AND MY OWN PERSONAL SATISFACTION AS A PREVIOUS SATURN OWNER. WHEN I CALLED CUSTOMER SERVICE LAST WEEK TO CHECK WHETHER THIS POWER STEERING FAILURE WAS A RECALL ITEM, I WAS TOLD THAT IT WASN'T AND THAT I WOULD HAVE TO REGISTER A COMPLAINT TO SEE WHAT OPTIONS WERE AVAILABLE FOR REIMBURSEMENT FOR REPAIR. TODAY I WAS INFORMED BY GM/SATURN CUSTOMER SERVICE THAT THEY WILL NOT COVER THE $525.00 REPAIR OF THIS MAJOR DEFECT SINCE THE WARRANTY EXPIRED AND THE CAR HAD ACCORDING TO THEM, "EXCESS MILEAGE" (AT 50,000 MILES, A 3-YR. OLD CAR SHOULD NOT LOSE A MAJOR COMPONENT SUCH AS THE POWER STEERING TO MY THINKING). I WAS SERIOUSLY CONCERNED ENOUGH ABOUT THIS DEFECT TO CONTACT YOU TO SEE IF YOU CAN BRING SOME RESOLUTION TO THIS ISSUE. I'VE DONE EXTENSIVE RESEARCH ONLINE AND FOUND THAT THOUSANDS OF SATURN ION OWNERS HAVE EXPERIENCED THE SAME LOSS OF POWER STEERING WHILE IN PRECARIOUS DRIVING SITUATIONS. IS GM WAITING FOR A FATALITY BEFORE THEY ISSUE A RECALL, OR IS IT BECAUSE THE COMPANY IS BANKRUPT THAT THEY DECIDED TO PLAY RUSSIAN ROULETTE WITH OUR SAFETY? NEEDLESS TO SAY, MY TRUST AND FAITH IN GM IS COMPROMISED AND I AM NOT WILLING TO PAY FOR A REPAIR THAT SHOULD BE COVERED. *TR
NHTSA ODI #10294136
50,000 miles · Nov 23, 2009
Steering
THE POWER STEERING FAILS WHILE DRIVING SEVERAL TIMES DURING A SINGLE TRIP. I NEED TO TURN OFF THE CAR AND TURN BACK ON IN ORDER TO RESET THE POWER STEERING ERROR MSG THAT APPEARS ON DASH... NOT LONG AFTER THAT IT FAILS AGAIN. THERE HAVE BEEN THOUSANDS OF SIMILAR COMPLAINTS ON THE WEB. THE VEHICLE IS A 2006 SATURN ION 2. DEALER S…
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THE POWER STEERING FAILS WHILE DRIVING SEVERAL TIMES DURING A SINGLE TRIP. I NEED TO TURN OFF THE CAR AND TURN BACK ON IN ORDER TO RESET THE POWER STEERING ERROR MSG THAT APPEARS ON DASH... NOT LONG AFTER THAT IT FAILS AGAIN. THERE HAVE BEEN THOUSANDS OF SIMILAR COMPLAINTS ON THE WEB. THE VEHICLE IS A 2006 SATURN ION 2. DEALER SAYS ITS A COMPUTER CHIP IN STEERING COLUMN. I HAVE YET TO GET REPAIRED DUE TO OUTRAGEOUS REPAIR COSTS. SATURN NEEDS TO ISSUE A RECALL, AND NEED TO STOP STEALING PEOPLES MONEY WHILE PUTTING THEY'RE LIVES IN JEOPARDY WITH A FAULTY STEERING SYSTEM THAT FAILS AT HIGH OR LOW SPEEDS. *TR
NHTSA ODI #10293311
50,000 miles · Nov 23, 2009
Steering
TL* THE CONTACT OWNS A 2006 SATURN ION. AFTER 30 SECONDS OF VEHICLE OPERATION, THE POWER STEERING WILL FAIL. USUALLY WHEN THE VEHICLE WAS RESTARTED THE POWER STEERING WOULD RESUME NORMAL OPERATION FOR A SHORT PERIOD OF TIME. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT MILEAGE WAS 90000. THE FAILURE MILE…
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TL* THE CONTACT OWNS A 2006 SATURN ION. AFTER 30 SECONDS OF VEHICLE OPERATION, THE POWER STEERING WILL FAIL. USUALLY WHEN THE VEHICLE WAS RESTARTED THE POWER STEERING WOULD RESUME NORMAL OPERATION FOR A SHORT PERIOD OF TIME. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT MILEAGE WAS 90000. THE FAILURE MILEAGE WAS 50000. UPDATED 1/11/09 *CN THE POWER STEERING MOTOR NEEDED TO BE REPLACED. UPDATED 01/14/10.*JB
NHTSA ODI #10293280
49,865 miles · Nov 20, 2009
Fuel System, GasolineSteering
TL* THE CONTACT OWNS A 2006 SATURN ION. SHE SMELLED A STRONG ODOR OF GASOLINE INSIDE OF HER VEHICLE. A MECHANIC CONCLUDED THAT A FUEL LEAK WAS PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER IN WHICH SHE WAS ADVISED THAT SHE WOULD HAVE TO PAY FOR A DIAGNOSTIC FEE PRIOR TO INSPECTION. ALSO THE VEHICLE WOULD INTERMITTENTLY LOOSE P…
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TL* THE CONTACT OWNS A 2006 SATURN ION. SHE SMELLED A STRONG ODOR OF GASOLINE INSIDE OF HER VEHICLE. A MECHANIC CONCLUDED THAT A FUEL LEAK WAS PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER IN WHICH SHE WAS ADVISED THAT SHE WOULD HAVE TO PAY FOR A DIAGNOSTIC FEE PRIOR TO INSPECTION. ALSO THE VEHICLE WOULD INTERMITTENTLY LOOSE POWER STEERING. THE TECHNICIAN ADVISED HER THAT THE STEERING COMPONENT WOULD BE REPAIRED AS A FREE REMEDY. THE CURRENT AND FAILURE MILEAGES WERE 49,865.
NHTSA ODI #10293035
75,000 miles · Nov 19, 2009
Steering
TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 60 MPH THE POWER STEERING LIGHT ILLUMINATED WHICH CAUSED HER TO LOSE STEERING CONTROL. THE CONTACT SHUT THE VEHICLE OFF WHICH ALLOWED THE POWER STEERING TO RESET. ALTHOUGH SHE WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE, THE FOLLOWING DAY THE FAILURE RECURRED TWICE. THE C…
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TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 60 MPH THE POWER STEERING LIGHT ILLUMINATED WHICH CAUSED HER TO LOSE STEERING CONTROL. THE CONTACT SHUT THE VEHICLE OFF WHICH ALLOWED THE POWER STEERING TO RESET. ALTHOUGH SHE WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE, THE FOLLOWING DAY THE FAILURE RECURRED TWICE. THE CLOSEST DEALER TO HER RESIDENCE IS CURRENTLY OUT OF BUSINESS. A LOCAL MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT AND THE FAILURE MILEAGES WERE 75,000.
NHTSA ODI #10292908
59,700 miles · Nov 17, 2009
Steering
WHILE DRIVING THROUGH SHASTA ON VERY WINDY AND DANGEROUS ROADS SURROUNDED BY BIG RIG TRUCKS AND OTHER VEHICLES WHEN MY POWER STEER ON MY 2006 SATURN ION COMPLETELY STOPS WORKING. I STARTED TO LOOSE CONTROL OF MY VEHICLE WHEN I WENT TO TURN ON A TURN AND WAS ALMOST HIT BY TWO BIG RIG TRUCKS. AFTER LOTS OF SCREECHING AND HONKING I…
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WHILE DRIVING THROUGH SHASTA ON VERY WINDY AND DANGEROUS ROADS SURROUNDED BY BIG RIG TRUCKS AND OTHER VEHICLES WHEN MY POWER STEER ON MY 2006 SATURN ION COMPLETELY STOPS WORKING. I STARTED TO LOOSE CONTROL OF MY VEHICLE WHEN I WENT TO TURN ON A TURN AND WAS ALMOST HIT BY TWO BIG RIG TRUCKS. AFTER LOTS OF SCREECHING AND HONKING I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD. AFTER I TURNED THE VEHICLE OFF THEN BACK ON, THE STEERING CONTINUED TO WORK AGAIN FOR A SHORT PERIOD OF TIME. THE POWER STEERING SINCE THEN HAS CONTINUED TO SHUT OFF AND I AM NOW FORCED TO DRIVE ANOTHER VEHICLE UNTIL THIS IS FIXED IN FEAR OF CAUSING A HUGE ACCIDENT. COST OF THIS REPAIR ON AVERAGE IS OVER $1100. I AM NOT THE ONLY ONE WHO HAS HAD THIS EXACT PROBLEM, MANY HAVE AND HAVE WRITTEN ABOUT IT. I WAS ALMOST IN A HUGE ACCIDENT BECAUSE OF THIS, I COULD ONLY IMAGINE HOW MANY COULD HAVE BEEN HURT HAD I NOT ACTED QUICKLY THE WAY I DID. *TR
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA, CALIFORNIA, FLORIDA, NEVADA AND TEXAS. THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP MODULE FREE OF CHARGE. A SPECIAL COVERAGE WILL BE IMPLEMENTED IN THE SAME TIME FRAME FOR MODEL YEAR 2006 VEHICLES REGISTERED IN ALABAMA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA, TENNESSEE AND TEXAS AND MODEL YEAR 2007 VEHICLES REGISTERED IN: ALABAMA, ARKANSAS, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA AND TENNESSEE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 4, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876 AND PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA11014 · Electric Power Steering Failure
Opened Sep 29, 2011 · Closed Apr 15, 2014
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Additional source detail variants (2)
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
RQ10004 · Electric Power Steering Failure
Opened Dec 15, 2010 · Closed Oct 5, 2011
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Additional source detail variants (2)
Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Steering
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
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